Hi kalongmalam,

Could you please contact support@cloudbet.com so we can look into the issue for you? Thanks very much!

Cheers,
Cloudbet

Hi there

Thanks for choosing Cloudbet! Do let us know if there is anything we can help with, and best of luck with your wagers!

Cheers,
Cloudbet

Hi folks,

Pleased to report that our customer service average first response time has dropped dramatically in the last month - it is now less than half of what it previously was. Hope you've been benefiting from improved service!

Cheers,
Cloudbet

Hi there,

Our first deposit bonus is released by accumulating loyalty points, which you'll receive for every bet (regardless of the outcome). If you would like to learn more about how our bonus and loyalty points program, please take a look at: https://www.cloudbet.com/en/rewards

If you have any other questions, just shout! 

Many thanks,
Team Cloudbet

You can play slots and table games through Tor at Cloudbet.com. Good luck!

Sports, sports and more sports!

It's a great weekend ahead as the NFL moves closer to the play-offs, the English Premier League continues to bring us shock results and the NBA never fails to excite!

NFL | Highlights

Cam Newton passed for 5 touchdowns to help the Panthers continue their undefeated streak. The Panthers had to come from behind to win against the New Orleans Saints 41-38. Carolina are the only NFL team chasing a perfect record, now 12-0!
Other games in week 13 saw Seattle Seahawks win their 3rd straight game. The Jets kicked a 31-yard field goal to beat the New York Giants. The Bengals crushed the Browns 37-3 to leave the Browns 2-10 for the season.

Catch all the week 14 games up next:

Arizona Cardinals (-7) v The Vikings (+7) 
Tampa Bay (-3.5) v New Orleans Saints (+3.5) 
The Rams (-1) v Detroit Lions (+1) 
New York Jets (-7) v Tennessee Titans (+7) 
Cleveland Brown (-1) v San Francisco 49ers (+1)
and more!

English Premier League | Place your bets!

This Barclays Premier League season continues to bring us some shock results; Last year's Champions Chelsea sit in the bottom half of the table after another lose and highflying Leicester City top the table going into the busy Christmas period.

Norwich (2.80) v Everton (2.55) 
Crystal Palace (2.56) v Southampton (2.92) 
Man City (1.28) v Swansea (11.3) 
Sunderland (2.94) v Watford (2.57) 
West Ham (2.39) v Stoke (3.13) 
Bournemouth (3.94) v Man Utd (2.02) 
Aston Villa (6.45) v Arsenal (1.54) 
Liverpool (1.33) v West Brom (11.4) 
Tottenham (1.35) v Newcastle (9.00) 
Leicester (3.05) v Chelsea (2.38)

Check out all the latest odds Pre-live and In-play odds at Cloudbet

NBA | Top Stories

Warriors move to 22-0 by beating the Nets, Jeff Green hit a last second dunk to lead Memphis to a 95-93 win against the Pheonix Suns, The Lakers lost 111-91 to the Pistons, Wesley Matthews scored a game high 36 points as the Mavericks beat the Wizards 116-104 and the Thunder beat the Sacramento Kings 98-95.

Catch this weeks games odds at Cloudbet!

Cloudbet has always offered a huge range of online casino games to it’s worldwide customer base, ensuring that any Bitcoin casino player can find the game that they want on www.Cloudbet.com.

Our worldwide users can still play on Live Casino by simply selecting the South America Live Dealer.

Players continue to be to able to play their live casino game of choice, whether Roulette, Blackjack, Slots or Baccarat on their desktop or mobile devices. Our classic and live dealer casino games are readily available from the ‘Casino’ or ‘Live Casino’ tabs on the site respectively.

Our partnerships with industry gaming leaders means that Cloudbet is the world’s most complete Bitcoin sportsbook, casino and live dealer casino.

Open your account today and play for online Bitcoin casino's largest progressive jackpots, some of which are already over 1,500 BTC!

Visit the site today at www.Cloudbet.com and take advantage of our first deposit bonus of 100% up to a maximum of 5 BTC.

If you have any questions or comments about games, odds or bonuses, please contact our 24/7 support team at Support@cloudbet.com

Many thanks,
Team Cloudbet

Hi there,

Please could you email support@cloudbet.com with details of the issue? They'll be happy to look into it for you.

Cheers,
Cloudbet

Hi there

Please could you email us at support@cloudbet.com with your inquiry? Thanks in advance.

Cloudbet

Hi zeraTunerse,

Welcome back! We process all deposits after 1 confirmation. We will be reverting to zero-confirmation deposits again later this week.

Best of luck with your bets!

Cheers,
Cloudbet

Hi all

Cloudbet have beefed up our customer support team. You'll be getting much more prompt responses from support.

Thanks and happy betting!

Cheers,
Cloudbet

We're working on live chat - stay tuned!

Cloudbet

Hi all

We've again expanded our customer support coverage. You'll be able to reach our support team 24/7 and can expect a prompt response. Thanks and happy betting!

Cloudbet

Hi MemoryShock,

Please try again now, we were offline for a short while.

Cheers,
Cloudbet

Hi oloofa

We've resolved this issue. Please feel free to withdraw at any time.

Thanks for your patience and understanding.

Cheers,
Cloudbet

Hi Peeps,

Yep, we're working on live chat support. I'll keep you posted.

Cheers,
Cloudbet

Hi all

Good news - we have grown our support team. You can now expect much faster response times.

The customer who claims not to have received a response was asked repeatedly to email us from his registered email address, which he did not.

Cheers,
Cloudbet

Hi all,

These issues coincide with Blockchain.info downtime. We currently rely on them for outgoing payments.

We will be changing our deployment soon which will mean that all withdrawals are processed within seconds.

It's worth stressing that withdrawal delays - such as above - are still rare. We don't have customers posting when they get their deposit instantly, which is he majority.

Cheers,
Cloudbet

Hi Peeps

In this case, the player has not been able to contact us from his registered email address and consequently we are not able to release to him any information about the account.

This is a necessary security requirement.

Cheers,
Cloudbet

bgerg,

Please can you contact us from your registered email address. We cannot reveal any information about your account unless you contact us from the email address specifically associated with your Cloudbet account.

Regards,
Cloudbet