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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3049457 times)
klee
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September 18, 2013, 10:02:35 AM
 #9781

Let me help!
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September 18, 2013, 10:05:43 AM
Last edit: September 26, 2013, 01:05:42 PM by btc_uzr
 #9782

Anyone else got a mail like this one today's morning from Sweden at 08:26 (+0000) ?
Seems like they are generated, since I got one mail for each order in place at the same time.

Dear KnC Customer,

To deliver your order, we need you to log on to your customer account, and update your address.

UPS has informed us that your address contains invalid information that cannot be processed by their system. In order to successfully deliver your order UPS need you to make changes such as add Zip/post code, city or state etc. Please enter as many details as possible to make your address more accurate.

 

Please reply to this email when you have updated your information.

 

Thank you again for the order. We look forward to delivering and serving your needs in the future.

Sincerely,

Customer Service

I'm wondering so, because my shipping address is correct. *edit: there was indeed a tiny thing not correct.

Mail seems to be written in a rush, since there's no mail signature (knc's address, tel-no,..) as it used to be in place with all previous mails received. There's just a plain "Sincerely, Customer Service".

Are they way closer to shipping than we all expect them to be  Huh

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September 18, 2013, 10:07:54 AM
Last edit: September 18, 2013, 10:18:30 AM by klee
 #9783

Anyone else got a mail like this one today's morning from Sweden at 08:26 (+0000) ?
Seems like they are generated, since I got one mail for each order in place at the same time.

Dear KnC Customer,

To deliver your order, we need you to log on to your customer account, and update your address.

UPS has informed us that your address contains invalid information that cannot be processed by their system. In order to successfully deliver your order UPS need you to make changes such as add Zip/post code, city or state etc. Please enter as many details as possible to make your address more accurate.

 

Please reply to this email when you have updated your information.

 

Thank you again for the order. We look forward to delivering and serving your needs in the future.

Sincerely,

Customer Service

I'm wondering so, because my shipping address is correct.

Mail seems to be written in a rush, since there's no mail signature (knc's address, tel-no,..) as it used to be in place with all previous mails received. There's just a plain "Sincerely, Customer Service".

Are they way closer to shipping than we all expect them to be  Huh
This sounds phishy...
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September 18, 2013, 10:10:17 AM
 #9784

Don't you mean phishy?
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September 18, 2013, 10:11:12 AM
 #9785

Anyone else got a mail like this one today's morning from Sweden at 08:26 (+0000) ?
Seems like they are generated, since I got one mail for each order in place at the same time.

Dear KnC Customer,

To deliver your order, we need you to log on to your customer account, and update your address.

UPS has informed us that your address contains invalid information that cannot be processed by their system. In order to successfully deliver your order UPS need you to make changes such as add Zip/post code, city or state etc. Please enter as many details as possible to make your address more accurate.

 

Please reply to this email when you have updated your information.

 

Thank you again for the order. We look forward to delivering and serving your needs in the future.

Sincerely,

Customer Service

I'm wondering so, because my shipping address is correct.

Mail seems to be written in a rush, since there's no mail signature (knc's address, tel-no,..) as it used to be in place with all previous mails received. There's just a plain "Sincerely, Customer Service".

Are they way closer to shipping than we all expect them to be  Huh
This sounds fishy...

@btc_uzr: care to share complete email header
just to validate the klee "fishy" hypothesis

edit: i've checked my email twice and no trace of email like the one you mentioned

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September 18, 2013, 10:15:05 AM
 #9786

Don't you mean phishy?
LOL yes!

@btc_uzr Make sure it is actually KnC and not someone else...
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September 18, 2013, 10:21:00 AM
 #9787

Quote
Please reply to this email when you have updated your information.

Why would they need you to reply to the e-mail after updating your account? This smells of a phishing attempt!

Also, "Med vänlig hälsning" is not there, which is a huge red flag.

EDIT: Ask if it's legit and for further for clarification on KnC accounts subforum: http://forum.kncminer.com/forum/main-category/acccounts

“Dark times lie ahead of us and there will be a time when we must choose between what is easy and what is right.”
“We are only as strong as we are united, as weak as we are divided.”
“It is important to fight and fight again, and keep fighting, for only then can evil be kept at bay, though never quite eradicated.”
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September 18, 2013, 10:21:15 AM
 #9788

i got one like that for my phone number. that was it.
Quote
from:    Customer Service <customerservice@kncminer.com>
to:    "xxx@gmail.com" <xxx@gmail.com>
date:    Tue, Sep 17, 2013 at 9:00 AM
subject:    KnCMiner Account issues
mailed-by:    kncminer.com
:    Important mainly because of the people in the conversation


Dear KnC Customer,
In order to successfully deliver your order UPS need a contact number.
We need you to log on to your customer account and update your Phone Number as it has been indicated as invalid.
Please reply to this email when you have updated your information.
Thank you again for the order. We look forward to delivering and serving your needs in the future.
Sincerely,
Customer Service
it appears to be real and the reply back is the same address.

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September 18, 2013, 10:25:35 AM
 #9789

i got one like that for my phone number. that was it.
Quote
from:    Customer Service <customerservice@kncminer.com>
to:    "xxx@gmail.com" <xxx@gmail.com>
date:    Tue, Sep 17, 2013 at 9:00 AM
subject:    KnCMiner Account issues
mailed-by:    kncminer.com
:    Important mainly because of the people in the conversation


Dear KnC Customer,
In order to successfully deliver your order UPS need a contact number.
We need you to log on to your customer account and update your Phone Number as it has been indicated as invalid.
Please reply to this email when you have updated your information.
Thank you again for the order. We look forward to delivering and serving your needs in the future.
Sincerely,
Customer Service
it appears to be real and the reply back is the same address.

did you check the full headers section(*)?


(*) to see all headers just use "Show original" menu from gmail interface

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September 18, 2013, 10:34:27 AM
 #9790

Quote
                                                                                                                                                                                                                                                               
Delivered-To: xxx@gmail.com
Received: by 10.70.16.226 with SMTP id j2csp144091pdd;
        Tue, 17 Sep 2013 07:00:09 -0700 (PDT)
X-Received: by 10.194.23.73 with SMTP id k9mr28390490wjf.24.1379426408590;
        Tue, 17 Sep 2013 07:00:08 -0700 (PDT)
Return-Path: <customerservice@kncminer.com>
Received: from emea01-am1-obe.outbound.protection.outlook.com (mail-db3lp0080.outbound.protection.outlook.com. [213.199.154.80])
        by mx.google.com with ESMTPS id k17si1509227wic.65.1969.12.31.16.00.00
        (version=TLSv1 cipher=RC4-SHA bits=128/128);
        Tue, 17 Sep 2013 07:00:08 -0700 (PDT)
Received-SPF: pass (google.com: domain of customerservice@kncminer.com designates 213.199.154.80 as permitted sender) client-ip=213.199.154.80;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of customerservice@kncminer.com designates 213.199.154.80 as permitted sender) smtp.mail=customerservice@kncminer.com
Received: from AMSPR03MB034.eurprd03.prod.outlook.com (10.242.79.143) by
 AMSPR03MB036.eurprd03.prod.outlook.com (10.242.79.156) with Microsoft SMTP
 Server (TLS) id 15.0.775.9; Tue, 17 Sep 2013 14:00:05 +0000
Received: from AMSPR03MB034.eurprd03.prod.outlook.com ([169.254.9.224]) by
 AMSPR03MB034.eurprd03.prod.outlook.com ([169.254.9.224]) with mapi id
 15.00.0775.005; Tue, 17 Sep 2013 14:00:05 +0000
From: Customer Service <customerservice@kncminer.com>
To: "xx@gmail.com" <xx@gmail.com>
Subject: KnCMiner Account issues
Thread-Topic: KnCMiner Account issues
Thread-Index: Ac6zrii0g0VrDZkjQ360Nevd1CiqcQ==
Date: Tue, 17 Sep 2013 14:00:05 +0000
Message-ID: <3906c864cffc4dcbb442e8b2d167b305@AMSPR03MB034.eurprd03.prod.outlook.com>
Accept-Language: en-GB, en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [109.58.225.159]
x-forefront-prvs: 0972DEC1D9
x-forefront-antispam-report: SFV:NSPM;SFS:(199002)(189002)(51856001)(81686001)(76796001)(53806001)(83072001)(1411001)(19300405004)(76576001)(59766001)(76786001)(15202345003)(76482001)(80022001)(79102001)(81816001)(74662001)(74706001)(47446002)(63696002)(74876001)(551124005)(74366001)(74316001)(76176001)(56776001)(15975445006)(66066001)(54356001)(77982001)(77096001)(56816003)(31966008)(74502001)(65816001)(16236675002)(49866001)(69226001)(50986001)(47736001)(47976001)(83322001)(19580395003)(81542001)(80976001)(33646001)(4396001)(54316002)(46102001)(81342001)(390904003)(554194004)(24736002);DIR:OUT;SFP:;SCL:1;SRVR:AMSPR03MB036;H:AMSPR03MB034.eurprd03.prod.outlook.com;CLIP:109.58.225.159;FPR:;RD:InfoNoRecords;A:1;MX:1;LANG:en;
Content-Type: multipart/alternative;
   boundary="_000_3906c864cffc4dcbb442e8b2d167b305AMSPR03MB034eurprd03pro_"
MIME-Version: 1.0
X-OriginatorOrg: kncminer.com

--_000_3906c864cffc4dcbb442e8b2d167b305AMSPR03MB034eurprd03pro_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Dear KnC Customer,


In order to successfully deliver your order UPS need a contact number.


We need you to log on to your customer account and update your Phone Number=
 as it has been indicated as invalid.


Please reply to this email when you have updated your information.


Thank you again for the order. We look forward to delivering and serving yo=
ur needs in the future.


Sincerely,

Customer Service




--_000_3906c864cffc4dcbb442e8b2d167b305AMSPR03MB034eurprd03pro_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
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<p class=3D"MsoNormal"><span style=3D"color:black">Dear KnC Customer, <o:p>=
</o:p></span></p>
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5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">In order to successfully=
 deliver your order UPS need a contact number.<o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"627" nowrap=3D"" style=3D"width:470.3pt;padding:0cm 5.4pt 0cm =
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5.4pt;height:15.0pt">
<p class=3D"MsoNormal"><span style=3D"color:black">We need you to log on to=
 your customer account and update your Phone Number as it has been indicate=
d as invalid.<o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"627" nowrap=3D"" style=3D"width:470.3pt;padding:0cm 5.4pt 0cm =
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<p class=3D"MsoNormal"><span style=3D"color:black">Please reply to this ema=
il when you have updated your information.<o:p></o:p></span></p>
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<p class=3D"MsoNormal"><span style=3D"color:black">Thank you again for the =
order. We look forward to delivering and serving your needs in the future.<=
o:p></o:p></span></p>
</td>
</tr>
<tr style=3D"height:15.0pt">
<td width=3D"627" nowrap=3D"" style=3D"width:470.3pt;padding:0cm 5.4pt 0cm =
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<p class=3D"MsoNormal"><span style=3D"color:black">Sincerely,<o:p></o:p></s=
pan></p>
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<p class=3D"MsoNormal"><span style=3D"color:black">Customer Service<o:p></o=
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<p class=3D"MsoNormal"><span lang=3D"EN-US"><o:p>&nbsp;</o:p></span></p>
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--_000_3906c864cffc4dcbb442e8b2d167b305AMSPR03MB034eurprd03pro_--

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September 18, 2013, 10:37:25 AM
 #9791

from a quick glance it seems legit

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September 18, 2013, 10:37:50 AM
 #9792

Return-path: <customerservice@kncminer.com>
Envelope-to: <here was my mail address>
Delivery-date: Wed, 18 Sep 2013 10:26:29 +0200
Received: from [213.199.154.75] (helo=emea01-am1-obe.outbound.protection.outlook.com)
   (...)
   (envelope-from <customerservice@kncminer.com>)
(...)
X-OriginatorOrg: kncminer.com
(...)

..and Thou shalt spread the coin in the name of cryptography for eternity
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September 18, 2013, 10:41:21 AM
 #9793

I'm glad to read that demonmaestro received one as well, otherwise I'd have wondered whether it's just a coincidence that I was asking uncomfortable questions yesterday's evening via mail which were pointing out I'm thinking about canceling (at a part of) my order.

..and Thou shalt spread the coin in the name of cryptography for eternity
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September 18, 2013, 10:42:26 AM
 #9794

Quote
Dear KnCMiner Customer,

You have orders marked for Pickup on Day 1.

If you intend to pick up your device in person we require an officially recognised international verification of your identity. Accepted forms of identification consist of passport or driving license/ID.

If you wish for someone other than yourself to pick up the order you need to send us a scanned copy of their picture ID.  This will need to be supplied within 5 days. The scanned ID will need to match the person picking up your order.


Med vänlig hälsning  |  Best regards
Customer Service
Kncminer
www.kncminer.com
Office: +46 8559 253 20

Bitrated user: blastbob.
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September 18, 2013, 10:42:44 AM
 #9795


"I am not The Avenger"
1AthxGvreWbkmtTXed6EQfjXMXXdSG7dD6
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September 18, 2013, 10:43:14 AM
 #9796


Make my day! Say thanks if you found me helpful Smiley BTC Address --->
1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
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September 18, 2013, 10:43:38 AM
 #9797

Avenger, how the hell did you beat me?!?!?!

Make my day! Say thanks if you found me helpful Smiley BTC Address --->
1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
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September 18, 2013, 10:46:07 AM
 #9798

They are just making sure that they will not having any issues when sending the units out i am guessing.

O dont rub it in that you have a day 1  Shocked  Cry

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September 18, 2013, 10:46:41 AM
 #9799

Nevermind, you can get him at 600
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September 18, 2013, 10:47:56 AM
 #9800

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