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[Drazen2003]

Caution.

I made a slow withdrawal last night (17 hours ago) and it hasn't been processed yet. It's still "pending payout" on the page.

Normally it never went past 10 hours.

Update: 20 hours ago has been processed and all is ok.

[kertas1]

Guys, I'm really tired of being ignored by the Freebitcoin team.

On August 10th, I requested a withdrawal of FUN tokens. On August 16th, I received an email with a transaction hash. However, the transfer of the ERC-20 tokens failed due to the following error: ERC-20 Token Transfer Error (Unable to locate corresponding Transfer Event Logs), Check with Sender.

Since then, I've sent about 15-20 tickets to support@freebitco.in and through the contact form in the FAQ section.

I received a response on August 21st, which included a list of questions:

When did you make the withdrawal?
How much was it for?
Does the withdrawal display in your Account History?
Your user ID
I immediately answered the email and provided all the necessary information. However, after a month of silence, on September 17th, they marked my ticket as "resolved" without actually processing the withdrawal.
https://i.ibb.co/zSZjmBL/2024-09-21-172848.png

This feels like a scam.

I see a lot of people concerned about WOF issues, but please monitor my case as an indicator of the current state of things on this platform.

Aside from sending tickets, what else can I do to finally receive my FUN tokens?

also, Zenrol28 https://bitcointalk.org/index.php?topic=320959.msg64440128#msg64440128 had the same problem here.
I can't write a DM to you but are there any updates on your side ?

[virasog]

Caution.

I made a slow withdrawal last night (17 hours ago) and it hasn't been processed yet. It's still "pending payout" on the page.

Normally it never went past 10 hours.

Update: 20 hours ago has been processed and all is ok.

You are lucky to get your withdrawal processed. Seeing all these feedback from the gamblers about freebitco and getting your money back, will you deposit again and risk your money again ? I am sure your answer will be No, even though your money has been released by the freebitco but your trust is shattered.
This is a major problem for freebitco that even if they resolve the issues of their users slowly and steadily, many people won't return to freebitco once they get their withdrawals. You can solve people's problems over time but gaining the trust back is very different, returning customers may be less.

[uneng]

Caution.

I made a slow withdrawal last night (17 hours ago) and it hasn't been processed yet. It's still "pending payout" on the page.

Normally it never went past 10 hours.

Update: 20 hours ago has been processed and all is ok.

You are lucky to get your withdrawal processed. Seeing all these feedback from the gamblers about freebitco and getting your money back, will you deposit again and risk your money again ? I am sure your answer will be No, even though your money has been released by the freebitco but your trust is shattered.
This is a major problem for freebitco that even if they resolve the issues of their users slowly and steadily, many people won't return to freebitco once they get their withdrawals. You can solve people's problems over time but gaining the trust back is very different, returning customers may be less.

I think they could retrieve their reputation yet. The point is that they don't seem interested in doing so. They just don't care anymore. The site is slowly dying, traffic is decreasing within time, volume of deposits and bets will inevitably decrease as well, so at some point they will announce the site is going to be deactivated, just like they did with freedoge.co.in years ago.

That is my guess, because everything is going down this road since the beginning of 2024, what coincidentaly matches with the new bull season and Bitcoin's ATH. They act like the subject who reached a life status where to work isn't necessary anymore. Financially they are satisfied, so this platform has become secondary or maybe obsolete, like something from a distant past they completely lost touch with.

[Saint-loup]

Caution.

I made a slow withdrawal last night (17 hours ago) and it hasn't been processed yet. It's still "pending payout" on the page.

Normally it never went past 10 hours.

Update: 20 hours ago has been processed and all is ok.

How much was your withdrawal exactly? Because if it's not a tiny withdrawal, it's not very surprising actually. Since several months now, all large withdrawals seem to be manually checked (in order to prevent more people from losing their funds by being hacked I guess). And the process takes several days for that usually. So your withdrawal request could have been processed the next week, but you have been lucky finally obviously. No need to scare people with that IMO. It's very common since several months now.

[virasog]

I think they could retrieve their reputation yet. The point is that they don't seem interested in doing so. They just don't care anymore. The site is slowly dying, traffic is decreasing within time, volume of deposits and bets will inevitably decrease as well, so at some point they will announce the site is going to be deactivated, just like they did with freedoge.co.in years ago.

There should be reasons for everything. Why they are not interested in retrieving their reputation? Is the site not getting the desired revenue ?  FreeBitco have gained a reputation over the years and it needs decades to set up a trusted institution. Almost everyone who knows about Bitcoin, have collected free satisohi from their free rolls, hence they have a large user base that can be used to improve the site and get more business. 

That is my guess, because everything is going down this road since the beginning of 2024, what coincidentaly matches with the new bull season and Bitcoin's ATH. They act like the subject who reached a life status where to work isn't necessary anymore. Financially they are satisfied, so this platform has become secondary or maybe obsolete, like something from a distant past they completely lost touch with.

With the upcoming bull run just around the corner, it will hurt those the most who have collected fun token with the hope of gaining profits in the bull season. Their dreams seems to be shattered and their investment is dead unless freebitco really becomes series about gaining their repo back. 

[hosemary]

How much was your withdrawal exactly? Because if it's not a tiny withdrawal, it's not very surprising actually. Since several months now, all large withdrawals seem to be manually checked (in order to prevent more people from losing their funds by being hacked I guess).

As far as I know, they usually flag withdrawals to be reviewed manually, if the user is suspected of abusing the website with multiple accounts or bots. That may even be applied to small withdrawals and has been always like this.

I remember I had a very small withdrawal about 2 years ago and it was flagged to be reviewed manaully. 

[viljy]

Does anyone understand what's going on with this site? Where did the betting bookmark go? What's going on anyway? I think they are afraid to just close down, but they want to disappear gradually without noise when all the players leave their site, because they intentionally harm. The good thing is that there are many more alternatives to this site, but it's still unpleasant.

They may disappear quietly, but I still think that such a thing will not happen. There are problems, and they are so slow to solve them, but it has been going on for so long that there probably won't be any major changes in the near future.

There are many other sites out there, we agree, but still freebitcoin is unique in its own way. I have some money, some FUN tokens and it will be for me to mess around on the site... there will be no new deposits from my side until they get a bit in order.

I would probably agree with you that the site is different from other casinos. Nevertheless, it is unpleasant when there is so much negativity around the site that you begin to fear for your funds. In all this, I am most surprised why such a reputable long-term business suddenly found itself in such a position... It's weird.

[iv4n]

...

...

I would probably agree with you that the site is different from other casinos. Nevertheless, it is unpleasant when there is so much negativity around the site that you begin to fear for your funds. In all this, I am most surprised why such a reputable long-term business suddenly found itself in such a position... It's weird.

Someone wrote here that we no longer get WoF spins with the premium membership. We were not informed by the representatives of this casino, probably no one received an email with such a notification, they did not even remove it from the site...



And now someone will look at the site and maybe buy FUN tokens and expect to get WoF spins...

So I totally agree with you, a lot of things are weird... and the site is still running and it's obvious that the whole team running it doesn't care about a lot of things.

[Mr.Dick]

I cant even log in anymore, gut my funds out some weeks ago and wanted to come back and check if sth happened.

My PW is "incorrect" and the resetmail is always expired... lets see how it develops. Im just happy I got most of my satoshis outta there.

[hosemary]

Someone wrote here that we no longer get WoF spins with the premium membership. We were not informed by the representatives of this casino, probably no one received an email with such a notification, they did not even remove it from the site...

Not only they didn't send such email to their users, but they are still promoting their premium membership program.
A few days ago, I reveived am email offering buying FUN tokens to get WOF spins.

[zenrol28]

~snip

Welcome to the club mate.

No response from them for a month.

Even CSFB, is not responding anymore.

Looks like their "Premium" (FUN tokens) service is dead.

[Free Market Capitalist]

Welcome to the club mate.

No response from them for a month.

At this point, if anyone on the forum still has significant business with them they deserve whatever they can get. It's too long for the site and support to be malfunctioning.

Looks like their "Premium" (FUN tokens) service is dead.

As dead as the token itself with an unstoppable trend towards 0.

[corrado25]

From 20of september dong get letter in mail with free WOF spins

[FinneysTrueVision]

From 20of september dong get letter in mail with free WOF spins

There have been recurring problems with their emails. Promo emails are still being sent but not as frequently as before. Sometimes they are two or three days apart. Missing emails don’t affect everyone equally. Today, I received a promo email but you didn’t and when I don’t receive an email some people will report that they are still getting them.

Some types of emails I’ve stopped receiving completely. I haven’t gotten the flash promo offer in a long time and there was also a “daily jackpot” email sent if you were gambling everyday which I haven’t received since August.

[corrado25]

From 20of september dong get letter in mail with free WOF spins

There have been recurring problems with their emails. Promo emails are still being sent but not as frequently as before. Sometimes they are two or three days apart. Missing emails don’t affect everyone equally. Today, I received a promo email but you didn’t and when I don’t receive an email some people will report that they are still getting them.

Some types of emails I’ve stopped receiving completely. I haven’t gotten the flash promo offer in a long time and there was also a “daily jackpot” email sent if you were gambling everyday which I haven’t received since August.

I have never had any problems with receiving letters with free WOF from this service, but as of September 20, I have not received any

[Lethany2516]

Sicne 1 Month i didnt receive any WOF Spins from my Premium , 2 years i hold already my FUN and always received my Daily 4 WOF Spins but a Month ago it has stopped , anyone have this Problem too?
Support didnt answer, actually since im in this site and had a Problem i wrote the Support i never got an answer , it seems there is no one on the page who even read or manage the Support Emails.

So anyone hold FUN and didnt receive their WOF Spins too since a Month or 1Month and a half. ?

Need help , otherwise its pretty sensless for me to hold my FUN.

Regards  

[STT]

I have some premium token to unlock on the 25th so I will post whether that happens or not.   But yea it'd be a kind of default to not allow that on the date promised etc.   Apart from the spins Im not affected as much as others at present but then I'm quite a light user I guess.

The end of month price bet closes in 11 hours and I won another golden ticket today, I still get the promotional email with a free spin not noticed it missing.   I have far better odds on the Lambo in potential then the faucet free draw top prize but its still pie in the sky hopes and dreams :p

   I'm looking for a volatility break in the price, it breaks either upwards or declines so magnitude of movement is larger is my take.  65k is being sold, this is the fifth day now but is this location a trigger for landslide or pop etc.  Often the problem is the timing, BTC price action does the move but maybe on the first few days of October which doesnt win me the bet

[fbtcvip10]

At last, after a long time, my "PREMIUM MEMBERSHIP LEVEL DAYS" counters increased +1 today, it seems they're working on it.
No wof received though.

[uneng]

Welcome to the club mate.

No response from them for a month.

At this point, if anyone on the forum still has significant business with them they deserve whatever they can get. It's too long for the site and support to be malfunctioning.

Yes, it's advisable that users cashout their funds from the platform quickly, while they can.

I did on the moment the forum received a lot of complaints from big rollers about a malicious script being introduced to their browsers, which sent their funds to unknown addresses. Since then, freebitco.in is going downhill. Issues are never fixed and keep accumulating from times to times.

That is why it's important to withdraw funds as soon as possible. We never know for how long we will still be able to do so.