[ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT

[HrN]

I wait my bitcoins to my address from 21.05.2017... 5 days and nothing..
My transaction is Awaiting Approval.
I have my account confirmed and my limit is 25.000$ ... Is over 2.000$ but they blocked them.
I think i get scammed

Code:

Level 2 Verification
Daily withdrawal limit $25,000	USD equivalent
VERIFIED

[Storm_Guardian_N7]

I avoid Poloniex like the plague.  It took 2 Months to verify my account; 3-5 days on average for each reply. After the DDOS attack my account reset to 0 verification, the entire thing was wiped. It's been over a week and support has simply stopped. I was fortunate to have withdrawn all the coins I was trading. The first time I tried to withdraw I had to wait for manual approval that took 3 days and ½. I have not actively traded on any exchange in a month. Shapeshift/Changelly was what I was using but was missing out on major trades. So now I'm using Bittrex. I don't trust Bittrex. This new exchange EON and I have no doubt it will be good but it's shady. It's partly centralized and they were deceptive during their campaign they didn't tell people that U.S. citizens couldn't participate upfront and never replied to emails for comment. They are an EU centralized exchange with decentralized service, that is all.

I'm interested in NVO: https://bitcointalk.org/index.php?topic=1917456.0

I'm not really sure I understand Blocknet, it seems like a blockchain that lets you build a trade platform on it? Not sure what's special about it…would like to be educated regarding it. Can you build a trade platform off of it; or is it a trade platform in and of itself?

But I agree we really need something that competes against more modern services; that doesn't just offer the basics and doesn't focus on KYC compliance, with high volume and liquidity.

[thegeneral1985]

Support ticket #158911

I have my support ticket memorized given how many times I've had to type it out pleading in the Polo trollbox for an answer.

I initiated my withdrawal on May 16th.  Withdrawal has been pending approval even after I email confirmed it.  I put in a ticket, and requested updates on multiple occasions through email.  No response.  I beg for an update in their troll box and I get no help- I get banned.

I am so fucking angry at this fucking exchange and this motherfucker Tristan.  I hope he gets a long jail sentence.

I just want to give an update.  After 9+ days I finally got a response and they cancelled my withdrawal.  There reason for my withdrawal pending for 9 days was that my account profile name had not been setup initially.  I find this a little confusing, but acceptable since my account was recently opened.

I still think for an exchange that size and with that much revenue, they need more support staff.  This experience shook my faith in centralized exchanges.  It showed me that I don't have control over my funds, it was scary being at the mercy of an exchange's hiring decisions/slow support.  It was also stressful.  I am now looking for decentralized options.  While Poloniex has high liquidity and it's a good place to cashout of alts, there is risk involved if you're unverified.

[thegeneral1985]

I avoid Poloniex like the plague.  It took 2 Months to verify my account; 3-5 days on average for each reply. After the DDOS attack my account reset to 0 verification, the entire thing was wiped. It's been over a week and support has simply stopped. I was fortunate to have withdrawn all the coins I was trading. The first time I tried to withdraw I had to wait for manual approval that took 3 days and ½. I have not actively traded on any exchange in a month. Shapeshift/Changelly was what I was using but was missing out on major trades. So now I'm using Bittrex. I don't trust Bittrex. This new exchange EON and I have no doubt it will be good but it's shady. It's partly centralized and they were deceptive during their campaign they didn't tell people that U.S. citizens couldn't participate upfront and never replied to emails for comment. They are an EU centralized exchange with decentralized service, that is all.

I'm interested in NVO: https://bitcointalk.org/index.php?topic=1917456.0

I'm not really sure I understand Blocknet, it seems like a blockchain that lets you build a trade platform on it? Not sure what's special about it…would like to be educated regarding it. Can you build a trade platform off of it; or is it a trade platform in and of itself?

But I agree we really need something that competes against more modern services; that doesn't just offer the basics and doesn't focus on KYC compliance, with high volume and liquidity.

NVO is great but it's on XCP.  That's a huge freaking drawback and tells me a lot about the devs.  Why would they choose XCP??

[goldenpay]

still many problem here, good luck for me , already move out all my coins from poloniex

[firman84]

plz help sir i was deposit xem now still not received
this tx hash : http://chain.nem.ninja/#/transfer/b01564ffbf50757609fd8cc7110131fbe9f1e12e020bbdc4c6fb3a391e88ab03
amount transaction : 7968.707383
im input wrong memo (this im copying from GA is wrong )  : 928478
this right memo : bacb3fa44904191f
2017-05-26 16:07:53

i was sent from my local changer vipbitcoin
this a proff : http://prntscr.com/fcf9x8 and from email : http://prntscr.com/fcfb61

plz help sir,,, i worried about my problem is big money for me,,
thanks

[sharkyshark]

I deposited BTC and signed up, 13 days ago.
Due to Washington state address they frozen my account and said they would send me back my btc.

They have not sent back my multiple BTC and refuse to answer any support tickets.

Ticket # 153119
Ticket # 171678

I have had my lawyer send the company's registered agent a formal request for my BTC and will be  taking further action shortly.


BEWARE TRADERS

[legendbtc]

still many problem here, good luck for me , already move out all my coins from poloniex

I hope problems will be solved once they cleared issues with the members because now they are facing many challenges in the form of Site due to the growth of people who are actively trading. Cryptocurrency industry keeps on increasing so they need to take lot measures to improve the support system in order to solve the issues immediately.

[andreynk]

Unfreeze my account! #176508 . Ticket isn't resolved for 7 days.

[Johnny00]

no one from poloniex monitors this thread so no point putting in requests. best to move to bittrex. much better and response time.

[MarketMagic]

Poloniex please add NEWBIUM to your exchange. https://c-cex.com/?p=newb-btc www.newbium.com

[gluedog]

Poloniex please add NEWBIUM to your exchange. https://c-cex.com/?p=newb-btc www.newbium.com

I'm sure they'll add it just because you said it lol.

[Sheff21]

Unfreeze my account!
tickets
#187291
#179868
#92027
email dima.dunav@yandex.ru
My support service has not responded for two weeks already

[Atdhe]

After a month+ I got finally contacted via Skype and my acct is tierIII.
Payouts are fast.

[MarketMagic]

Busoni please take a look at NEWBIUM.Strong community and constant development of bitcoin/cryptocoin social media platform. https://bitcointalk.org/index.php?topic=1418497.0 We need to trade on Poloniex for growth strategy.

[tj76]

Sorry for bad English
My account in https: //poloniex.com  is locked !!!!
„Your account has been locked. Please contact support.”
This message has been watching him for 30 days now ....

not answer any support tickets.
#148721
#187228
#184457
#192303
#197769
Ticket isn't resolved for 22 days.

I made a new account so I can get in ... and write to solve my problem now but I got a ban on my IP
 I have coins in an account I have no access and I can not trade with them due to! Because someone from https: //poloniex.com  who does not end up working ...

[amoth]

I´ve been trying withdraw my siacoins for one month now.. everytime the withdraw is not disabled i get a complete error..
was no problem the mods deleted the transaction and i had the coins back..but now the mods says they can´t do anything and i should write a support ticket... as shoutbox says i will have to wait then for months..

Looking at the other people in the shoutbox many users have the problems with different coins.

Looks like next Mt. Gox is comming.

[EcuaMobi]

Email notifications for Poloniex trades:

I've developed a small script which monitors your Poloniex account for new trades and notifies you via email when a new one is found.
This is a free service and is currently still under development. I'd appreciate if you register and let me know any errors or suggest any improvements.

Read more information and comment here:
https://bitcointalk.org/index.php?topic=1950490.0

Register here:
https://Ecua.Mobi/notify/

[YoyodyneSystems]

RIP  Polo Trollbox  
6/7/2017

"OldManKidd: To meet the increasing demands on support staff, the Trollbox has been disabled indefinitely and moderators have been reallocated to assist in support."

The last comment ever made was : "Maser: acedark90, i think you are nutz"
And the last person ever to be banned was : "Banhammer: Crypt0k1ng banned for 1 days, 0 hours, and 0 minutes by Popcorntime"
The last Pink to speak was : "cryptologyx: funnyguy, takes too long for a a page to open for me...box has been laggy too...for me"

I guess it was a long time coming but sad to see the Trollbox go.
Maybe somehow it can be started elsewhere.

[pawel7777]

https://poloniex.com/press-releases/2017.06.07-Improving-Our-Support-Capacity/

Withdrawals/Awaiting Approval

We are legally required to know the identity of our users and to maintain strict controls over how funds leave our platform. In addition, our auditing system flags for specific activity to ensure the safety of your funds. While we cannot reveal precisely what triggers such flags without compromising the integrity of the system, we want to highlight how our efforts to keep our platform safe and secure can degrade the user experiences at times. For example, when our system flags an activity as suspicious, the ensuing investigation and resolution usually requires human intervention, which takes some time. As we gain more users, they naturally trigger more flags that require more of these slow human interventions, so more human resources are required to handle the volume.

Automation here is tempting to rush, but difficult to get right. Large financial institutions have spent years fine-tuning these functions. Our rapid growth does not permit us that luxury, but we can learn lessons from their operational successes. As we improve our support more generally, we can address these tickets faster. Users should start noticing incremental advances in the coming weeks.

As we implement these changes, we encourage our users to be patient and not submit repeat tickets. The vast majority of our open tickets consist of duplicates. Submission of repeat tickets only increases our backlog and does not get your ticket reviewed faster. Manual effort must be expended to identify, match, and consolidate tickets to ensure the issue has been addressed. Repeat submission needlessly slows resolution not only of your ticket, but of all other outstanding tickets.

We are successful when Poloniex users have the best experience possible, so it is with that in mind that we renew our commitment to improving the user experience on our platform. Look for more updates and announcements as we continue this process.

- The Poloniex Team