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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 474364 times)
socatknip
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November 08, 2016, 10:02:48 PM
 #4921

Hi Satoshidice moderators.  This my new account cause my other one (nummusVVV) was hacked.  I emailed support@satoshidice many times over the past week because after my satoshidice account was compromised because of the phishing by Satmas.  I wanted to immediately go on satoshidice and change my account password but because the site was down, there was no way for me to go on the site and change my password.  i had deposited 0.055 btc before the site went down.  I checked a few hours later once the site came back up, the funds were extracted (with the guy placing one bet of 0.001 btc).  I'm sure that if you check the IP address of the log in, it's different from mine.  Please assist, because no one from support is emailing me back. 
Sorry to heat that, I don't think I've ever seen a hacked accounts funds returned, usually its down to negligence on the users side for not having a secure password or being a victim of a phishing attack, most common problem is using the same username and password on a faucet or scam site as SD. Good luck. Best thing to do is to make sure you have a very secure password and only use it once per site. I generate a 12-20 digit strong password for each site and store them all in a password safe, never had a problem so far.
Well,  I would agree that if it were complete negligence, then it's my own fault.  But the fact that I noticed it right afterwards, and WANTED to change my password on the site, but was unable to because the site was down, and further, I emailed support letting them know and how to preemptively prevent the funds being withdrawn.  If support actually responded to emails by even merely acknowledging the fact of, rather than ignore them then I'm sure this was a preventable issue.
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Randian Hero
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November 09, 2016, 02:14:16 PM
 #4922

There will be a short downtime soon because of a software update. It's expected to take only a few minutes.
Jamonu
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November 10, 2016, 05:15:41 PM
 #4923

There will be a short downtime soon because of a software update. It's expected to take only a few minutes.

Will you answer my question on the email i sent you or pm or in this thread ?

I've asked all 3 places. 10 days or something later no answer
tarantoga
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November 10, 2016, 06:47:50 PM
 #4924

The daily leader board prizes are still out of order.
socatknip
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November 11, 2016, 05:01:49 PM
 #4925

Has ANYONE had any luck speaking with satoshidice support at all?   I've been trying for over a week and have heard nothing back at all.  I PM'ed Randian Hero as well as emailed support@satoshidice.com and have never heard back from them. 
starmman
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November 11, 2016, 06:45:08 PM
 #4926

Has ANYONE had any luck speaking with satoshidice support at all?   I've been trying for over a week and have heard nothing back at all.  I PM'ed Randian Hero as well as emailed support@satoshidice.com and have never heard back from them. 
SD are usually pretty good with support matters in comparison to other bitcoin based services, they usually post on here pretty promptly. Maybe its due to the incident being to do with Phishing, I suspect that they wont pay out in these situations. I didn't see anybody get a return from a crypto service provider after being scammed before.

lite
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November 11, 2016, 06:49:15 PM
 #4927

Has ANYONE had any luck speaking with satoshidice support at all?   I've been trying for over a week and have heard nothing back at all.  I PM'ed Randian Hero as well as emailed support@satoshidice.com and have never heard back from them. 
You can also try pming Randian Hero(https://bitcointalk.org/index.php?action=pm;sa=send;u=416847), good luck hope your problem gets solved quickly.
socatknip
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November 12, 2016, 09:27:51 PM
 #4928

Thanks all.  Granted that no one would pay out for such events such as phishing but because I was able to discover the issue and would have become a non-issue had the site been up or even if SD support responded to my email to lock my account down while the site was down to prevent authorized people from cashing out my funds. 

Hence for my pretty justifiable reasoning, I am trying to reach a resolution with SD. But lack of response is further infuriating me and now wanting to pursue this even more so.  I think it's pretty reasonable in my thought process, no? 
meelook
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November 14, 2016, 06:30:43 AM
 #4929

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry
trafficolaa
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November 14, 2016, 06:36:07 AM
 #4930

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

That is sad to hear you lost your money there with investment, I also have some amount there from a long time ago but it still growing and have no issue there still looked over there everything is in safe zone, maybe someone hack your account so this could be cause of this problem.
meelook
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November 14, 2016, 07:50:49 AM
 #4931

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

That is sad to hear you lost your money there with investment, I also have some amount there from a long time ago but it still growing and have no issue there still looked over there everything is in safe zone, maybe someone hack your account so this could be cause of this problem.

I hope the website has 2 factor authentication... Angry Angry Angry
lite
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November 14, 2016, 07:56:21 AM
 #4932

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry
Sorry for your loss dude. if you want to get some answers you'll have to email to this address support@satoshidice.com or pm this guy https://bitcointalk.org/index.php?action=pm;sa=send;u=416847.

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

That is sad to hear you lost your money there with investment, I also have some amount there from a long time ago but it still growing and have no issue there still looked over there everything is in safe zone, maybe someone hack your account so this could be cause of this problem.

I hope the website has 2 factor authentication... Angry Angry Angry
They said they're working on it.
meelook
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November 14, 2016, 10:29:03 AM
 #4933


I try contact support@satoshidice.com.

Thank you.
Erza
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November 14, 2016, 10:41:11 AM
 #4934

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

Why it only happened to you? i saw many people already make a good investment there and sure get the payout though, i think that it was not the matter of satoshidice though. May be this is because they dont have any 2FA but many people invest there and no problem without any 2FA. You should check your own security though
starmman
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November 14, 2016, 01:33:08 PM
 #4935

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry
Sorry to hear about that. And sorry to say that I suspect you won't get your money back. Did you reuse a username and password with another service or faucet? That has usually been the cause for an account hack on SD in the past, I use a password manager and create a different username and password for each site I visit.

tarantoga
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November 14, 2016, 01:51:04 PM
 #4936

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
starmman
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November 14, 2016, 01:58:33 PM
 #4937

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
Some people have invested hundreds of bitcoin into the bankroll and haven't lost their coin - and the site has been going for a long time in terms of bitcoin.

lite
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November 14, 2016, 06:46:58 PM
 #4938

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
Well, it does protects account with a password, but that's just the basic thing. satoshidice must add 2fa for extra security.
starmman
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November 14, 2016, 07:13:27 PM
 #4939

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
Well, it does protects account with a password, but that's just the basic thing. satoshidice must add 2fa for extra security.
A number of people on hear have stated that they will increase their stake in the site if they add 2FA - you'd think that would be a pretty strong incentive. I guess they had a lot of stability issues that they had to resolve first - thinks seem much better on the stability side now - so lets hope that we get 2FA soon...

adaseb
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November 14, 2016, 09:36:14 PM
 #4940

You can make a very long and very safe password and you can also enable 2FA, however its always best to keep small amounts on this live hot wallet since the site can get hacked at any time. Just deposit, gamble for a few hours, and then withdraw.

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