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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 398541 times)
socatknip
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November 11, 2016, 05:01:49 PM
 #4941

Has ANYONE had any luck speaking with satoshidice support at all?   I've been trying for over a week and have heard nothing back at all.  I PM'ed Randian Hero as well as emailed support@satoshidice.com and have never heard back from them. 
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starmman
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November 11, 2016, 06:45:08 PM
 #4942

Has ANYONE had any luck speaking with satoshidice support at all?   I've been trying for over a week and have heard nothing back at all.  I PM'ed Randian Hero as well as emailed support@satoshidice.com and have never heard back from them. 
SD are usually pretty good with support matters in comparison to other bitcoin based services, they usually post on here pretty promptly. Maybe its due to the incident being to do with Phishing, I suspect that they wont pay out in these situations. I didn't see anybody get a return from a crypto service provider after being scammed before.

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November 11, 2016, 06:49:15 PM
 #4943

Has ANYONE had any luck speaking with satoshidice support at all?   I've been trying for over a week and have heard nothing back at all.  I PM'ed Randian Hero as well as emailed support@satoshidice.com and have never heard back from them. 
You can also try pming Randian Hero(https://bitcointalk.org/index.php?action=pm;sa=send;u=416847), good luck hope your problem gets solved quickly.

socatknip
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November 12, 2016, 09:27:51 PM
 #4944

Thanks all.  Granted that no one would pay out for such events such as phishing but because I was able to discover the issue and would have become a non-issue had the site been up or even if SD support responded to my email to lock my account down while the site was down to prevent authorized people from cashing out my funds. 

Hence for my pretty justifiable reasoning, I am trying to reach a resolution with SD. But lack of response is further infuriating me and now wanting to pursue this even more so.  I think it's pretty reasonable in my thought process, no? 
meelook
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November 14, 2016, 06:30:43 AM
 #4945

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry
trafficolaa
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November 14, 2016, 06:36:07 AM
 #4946

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

That is sad to hear you lost your money there with investment, I also have some amount there from a long time ago but it still growing and have no issue there still looked over there everything is in safe zone, maybe someone hack your account so this could be cause of this problem.

meelook
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November 14, 2016, 07:50:49 AM
 #4947

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

That is sad to hear you lost your money there with investment, I also have some amount there from a long time ago but it still growing and have no issue there still looked over there everything is in safe zone, maybe someone hack your account so this could be cause of this problem.

I hope the website has 2 factor authentication... Angry Angry Angry
lite
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November 14, 2016, 07:56:21 AM
 #4948

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry
Sorry for your loss dude. if you want to get some answers you'll have to email to this address support@satoshidice.com or pm this guy https://bitcointalk.org/index.php?action=pm;sa=send;u=416847.

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

That is sad to hear you lost your money there with investment, I also have some amount there from a long time ago but it still growing and have no issue there still looked over there everything is in safe zone, maybe someone hack your account so this could be cause of this problem.

I hope the website has 2 factor authentication... Angry Angry Angry
They said they're working on it.

meelook
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November 14, 2016, 10:29:03 AM
 #4949


I try contact support@satoshidice.com.

Thank you.
Erza
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November 14, 2016, 10:41:11 AM
 #4950

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry

Why it only happened to you? i saw many people already make a good investment there and sure get the payout though, i think that it was not the matter of satoshidice though. May be this is because they dont have any 2FA but many people invest there and no problem without any 2FA. You should check your own security though

starmman
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November 14, 2016, 01:33:08 PM
 #4951

This site is very insecure. Angry Angry Angry Angry

Investment in the morning, was stolen in the afternoon... Angry Angry Angry Angry Angry

This site does not have any security measures... Angry Angry Angry Angry Angry

And can not find people to deal with... Angry Angry Angry
Sorry to hear about that. And sorry to say that I suspect you won't get your money back. Did you reuse a username and password with another service or faucet? That has usually been the cause for an account hack on SD in the past, I use a password manager and create a different username and password for each site I visit.

tarantoga
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November 14, 2016, 01:51:04 PM
 #4952

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.

starmman
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November 14, 2016, 01:58:33 PM
 #4953

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
Some people have invested hundreds of bitcoin into the bankroll and haven't lost their coin - and the site has been going for a long time in terms of bitcoin.

lite
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November 14, 2016, 06:46:58 PM
 #4954

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
Well, it does protects account with a password, but that's just the basic thing. satoshidice must add 2fa for extra security.

starmman
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November 14, 2016, 07:13:27 PM
 #4955

This site is very insecure. Angry Angry Angry Angry
This site does not have any security measures... Angry Angry Angry Angry Angry
False. The site protects your account with a password of your choice. Choose a good password and don't get hacked or infected with malware.
Well, it does protects account with a password, but that's just the basic thing. satoshidice must add 2fa for extra security.
A number of people on hear have stated that they will increase their stake in the site if they add 2FA - you'd think that would be a pretty strong incentive. I guess they had a lot of stability issues that they had to resolve first - thinks seem much better on the stability side now - so lets hope that we get 2FA soon...

adaseb
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November 14, 2016, 09:36:14 PM
 #4956

You can make a very long and very safe password and you can also enable 2FA, however its always best to keep small amounts on this live hot wallet since the site can get hacked at any time. Just deposit, gamble for a few hours, and then withdraw.

tarantoga
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November 15, 2016, 12:36:42 PM
 #4957

The hot wallet has been empty for a while.
Leader board prizes still out of order.
Code:
The maximum available for withdrawal right now is 0.00176089 BTC.

Strange Brooch
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November 15, 2016, 07:01:53 PM
 #4958

WARNING! WARNING !

Just had 1 BTC stolen. Deposited to invest, but the balance was transferred out before I even had chance to invest. Since it looks like I'm not the only one in the last few days - I would consider the site compromised for now, at least for deposits.

Will contact SD - but I guess there is not much they can do. Hope this post saves someone else

starmman
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November 15, 2016, 07:40:41 PM
 #4959

Randian Hero hasn't been online since 9th Nov and Bitcoin Cat hasn't been around since 15th October. They are usually pretty fast at responding to posts. Hope all is okay.

adaseb
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November 15, 2016, 09:31:50 PM
 #4960

WARNING! WARNING !

Just had 1 BTC stolen. Deposited to invest, but the balance was transferred out before I even had chance to invest. Since it looks like I'm not the only one in the last few days - I would consider the site compromised for now, at least for deposits.

Will contact SD - but I guess there is not much they can do. Hope this post saves someone else



I know this might be common sense but are you sure you've sent it to the correct deposit address. Or maybe you have some type of virus on your computer, very weird for this too happen.

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