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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 472945 times)
klink10k
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September 24, 2016, 06:00:05 PM
 #4741

HI, i made a deposit that shows up on the blockchain with sufficient confirmations but has not hit my account, who can i contact to get this fixed?

Send an PM to Bitcoin Cat or Randian Hero
alternatively an email to support@satoshidice.com

pm'ed and sent email. no response in 24 hours.  pretty annoying.
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PHP.guru
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September 25, 2016, 08:36:21 AM
 #4742

HI, i made a deposit that shows up on the blockchain with sufficient confirmations but has not hit my account, who can i contact to get this fixed?

Send an PM to Bitcoin Cat or Randian Hero
alternatively an email to support@satoshidice.com

pm'ed and sent email. no response in 24 hours.  pretty annoying.

if you look in the thread and you'll see that there been problems with long response times, but they have become quicker to respond, guessing you have just been unlucky.

axatan88
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September 25, 2016, 06:46:18 PM
 #4743

Guys,

I had an old secret link account, and after site's transition to email-login system, I cant access my balance!

I've been doing correspondence with Randian Hero from support for more then 2 months!
He only replied about login issues, but looks like doesnt wanna hear about the money Angry

Has anyone else also lost money that way? w/o even making a bet Shocked
starmman
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September 26, 2016, 05:56:32 AM
 #4744

Guys,

I had an old secret link account, and after site's transition to email-login system, I cant access my balance!

I've been doing correspondence with Randian Hero from support for more then 2 months!
He only replied about login issues, but looks like doesnt wanna hear about the money Angry

Has anyone else also lost money that way? w/o even making a bet Shocked
No, all worked well for me. My balance transferred seamlessly into my account. Bettwe this way - at least it stops people from sharing their secret URL on here.

I hope you manage to get your funds released...

adaseb
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September 26, 2016, 09:11:05 AM
 #4745

The secret url link which saves your bitcoin is never a good idea. First you can easily lose it and second, its very easy for a hacker to look at your cache and try to access it without your permission.

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starmman
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September 26, 2016, 10:01:35 AM
 #4746

The secret url link which saves your bitcoin is never a good idea. First you can easily lose it and second, its very easy for a hacker to look at your cache and try to access it without your permission.

It was a smart move for the SatoshiDice guys to move into a user/password authentication system, I was never confident investing in the site with that link - Not sure how the guys with hunderds of BTC on the bankroll slept at night. Will be even better when they have 2FA enabled as well.

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September 26, 2016, 11:07:56 AM
 #4747

The secret url link which saves your bitcoin is never a good idea. First you can easily lose it and second, its very easy for a hacker to look at your cache and try to access it without your permission.

It was a smart move for the SatoshiDice guys to move into a user/password authentication system, I was never confident investing in the site with that link - Not sure how the guys with hunderds of BTC on the bankroll slept at night. Will be even better when they have 2FA enabled as well.
They're working on 2fa implementation, the sooner they get it done the better. almost every sites have them, i don't know why satoshidice still doesn't have it. it'll make users feel more confident when investing.

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5 BTC WELCOME PACK FOR 1ST 5 DEPOSITS
FREE 1,000 mBTC daily for LuckyJack winners
[
          
]
BetKing.io
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September 26, 2016, 05:50:27 PM
 #4748

HI, i made a deposit that shows up on the blockchain with sufficient confirmations but has not hit my account, who can i contact to get this fixed?

Send an PM to Bitcoin Cat or Randian Hero
alternatively an email to support@satoshidice.com

pm'ed and sent email. no response in 24 hours.  pretty annoying.

This user deposited 4 days ago, has still not been credited and there's still been no response from support after repeated emails/pm's!

It's unacceptable for a site with a 3700 bankroll to not answer for 5 days regarding money going missing.

Does anyone know how to contact the owner directly?

klink10k
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September 26, 2016, 05:51:57 PM
 #4749

It's been over 4 days, still no response missing a 45 btc deposit.

emailed them and pm'ed randian hero, who has been online since the pm, still not resolved.
gamblingbad
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September 26, 2016, 06:24:02 PM
 #4750

It's been over 4 days, still no response missing a 45 btc deposit.

emailed them and pm'ed randian hero, who has been online since the pm, still not resolved.

Dont trust this site with a big amount, they not got 2fa, got login problems and site got bad support.

BitDice[]               ▄▄███▄▄
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klink10k
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September 26, 2016, 06:29:49 PM
 #4751

user "randian hero" is online as well, checked his profile he is posting on other parts of this forum.  sent 2 emails, followed up pm's still being ignored.
Cyrax89721
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September 26, 2016, 06:38:25 PM
 #4752

It's been over 4 days, still no response missing a 45 btc deposit.

emailed them and pm'ed randian hero, who has been online since the pm, still not resolved.

Curious, why did you prefer to deposit to a site with known issues over a place like Betking who hasn't had any?
BillyBurns
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September 26, 2016, 06:46:31 PM
 #4753

It's been over 4 days, still no response missing a 45 btc deposit.

emailed them and pm'ed randian hero, who has been online since the pm, still not resolved.

Curious, why did you prefer to deposit to a site with known issues over a place like Betking who hasn't had any?

He is a investor on at Betking and other places.

Randian Hero
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September 26, 2016, 10:21:55 PM
 #4754

I can confirm that klink10k's balance not being credited seems to be due to the same transaction sending funds to his account in two outputs and only one getting credited. I will just reproduce the issue now and then credit the account.


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ETHLend1
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klink10k
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September 26, 2016, 10:27:14 PM
 #4755

thanks, although im not sure why something like this requires 5 days of no communication and my funds in limbo.
Randian Hero
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September 27, 2016, 12:41:19 AM
 #4756

thanks, although im not sure why something like this requires 5 days of no communication and my funds in limbo.

Your account has been credited the 45... sorry about the delay.


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ETHLend1
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▬▬ [ Bounty ] [ Facebook ] ▬▬
[ DAPP Thread ] [ ICO Thread ]
axatan88
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September 27, 2016, 09:52:47 AM
 #4757

The secret url link which saves your bitcoin is never a good idea. First you can easily lose it and second, its very easy for a hacker to look at your cache and try to access it without your permission.

It was a smart move for the SatoshiDice guys to move into a user/password authentication system, I was never confident investing in the site with that link - Not sure how the guys with hunderds of BTC on the bankroll slept at night. Will be even better when they have 2FA enabled as well.

the move is definitely good, but loosing balance on old account is pretty annoying   Cry
and PM'ing support for 2 month hasnt resolved the issue...
hughsjack
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September 28, 2016, 08:03:11 AM
 #4758

The secret url link which saves your bitcoin is never a good idea. First you can easily lose it and second, its very easy for a hacker to look at your cache and try to access it without your permission.

It was a smart move for the SatoshiDice guys to move into a user/password authentication system, I was never confident investing in the site with that link - Not sure how the guys with hunderds of BTC on the bankroll slept at night. Will be even better when they have 2FA enabled as well.

the move is definitely good, but loosing balance on old account is pretty annoying   Cry
and PM'ing support for 2 month hasnt resolved the issue...

hopefully you get an answers here. sent pm?
adaseb
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September 28, 2016, 09:51:30 AM
 #4759

It's been over 4 days, still no response missing a 45 btc deposit.

emailed them and pm'ed randian hero, who has been online since the pm, still not resolved.

Sure must be nice to have that kind of Balance. You must have 100's of Bitcoins in total if 45BTC is a small amount for you where you felt comfortable to deposit into a dice site.

FORTUNEJACK.COM[
                            
5 BTC WELCOME PACK FOR 1ST 5 DEPOSITS
FREE 1,000 mBTC daily for LuckyJack winners
[
          
]
nygaar
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September 28, 2016, 07:45:02 PM
 #4760

It's been over 4 days, still no response missing a 45 btc deposit.

emailed them and pm'ed randian hero, who has been online since the pm, still not resolved.

Your account has been credited the 45... sorry about the delay.

Sure must be nice to have that kind of Balance. You must have 100's of Bitcoins in total if 45BTC is a small amount for you where you felt comfortable to deposit into a dice site.

had not Randian Hero answered would i thought it was fake.

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