To contact Xapo Support, please use our FAQs (https://support.xapo.com/)

[Lasergun]

The new card design looks like this:

[1715126130]

1715126130

[1715126130]

1715126130

[marcotheminer]

The new card design looks like this:

Xapo misled users with their first design too..

[Xapo]

The new card design looks like this:

Xapo misled users with their first design too..

It's still in beta, and the design, including a Xapo branded card, is in the works.

[onewiseguy]

can't wait for a working one in the US.

is there a time frame for this card?

also why the change in design?

[Lasergun]

also why the change in design?

As the card card is issued by Wave Crest Holdings Limited, the design is depends of this company.

[marioantonini]

Xapo you have any problem with italian internet key connection.
Whit my internet key, i can't join xapo, the page signup only load but don't finish, the same when i use tor ip. I have tested with all mobile italian sim

[Deathwing]

I have registered Xapo a few months ago. I wanted to use after seeing the "vault" but apparently you need an ID verification to "SEND" any amount of bitcoins you have in the wallet, i did send some of my info but it got declined. (wut) I wrote a message to Support, no replies since then.

Please look into this.

-DW

[rodrigobitcoin]

Deathwing i have write to the support, for the same more times later, but not reply.

Send my ID for use a wallet online not is possible, i can understand for request a credit card, but no for send BTC to another account

[Mitchell]

Is the Xapo Debit Card useable in stores? It says "Electronic use only" on the back, but I was able to withdraw money from an ATM, so... yeah. I'm not sure anymore.

[Mike18feb]

Is the Xapo Debit Card useable in stores? It says "Electronic use only" on the back, but I was able to withdraw money from an ATM, so... yeah. I'm not sure anymore.

https://support.xapo.com/can-i-withdraw-cash-at-atms-using-the-xapo-debit-card 

Just be sure to check on this one also: https://support.xapo.com/what-fees-are-associated-with-the-xapo-debit-card

[Mitchell]

https://support.xapo.com/can-i-withdraw-cash-at-atms-using-the-xapo-debit-card 

Just be sure to check on this one also: https://support.xapo.com/what-fees-are-associated-with-the-xapo-debit-card

Could you please read my question before responding? I already know that I can withdraw cash from ATM's and that wasn't the question I was asking.

Is the Xapo Debit Card useable in stores? It says "Electronic use only" on the back, but I was able to withdraw money from an ATM, so... yeah. I'm not sure anymore.

[Xapo]

I have registered Xapo a few months ago. I wanted to use after seeing the "vault" but apparently you need an ID verification to "SEND" any amount of bitcoins you have in the wallet, i did send some of my info but it got declined. (wut) I wrote a message to Support, no replies since then.

Please look into this.

-DW

Hey DW, I will private message you for details on your account. It could be because you submitted incomplete, inaccurate, or insufficient documentation. Let's see what I can do!

[Xapo]

Deathwing i have write to the support, for the same more times later, but not reply.

Send my ID for use a wallet online not is possible, i can understand for request a credit card, but no for send BTC to another account

Hey Rodrigo, I too will PM you for additional information, and see what we can do to get you account access.

[Xapo]

https://support.xapo.com/can-i-withdraw-cash-at-atms-using-the-xapo-debit-card 

Just be sure to check on this one also: https://support.xapo.com/what-fees-are-associated-with-the-xapo-debit-card

Could you please read my question before responding? I already know that I can withdraw cash from ATM's and that wasn't the question I was asking.

Is the Xapo Debit Card useable in stores? It says "Electronic use only" on the back, but I was able to withdraw money from an ATM, so... yeah. I'm not sure anymore.

Hey Mitchell. I'm not clear on your question. The Xapo debit card can be used anywhere Visa is accepted, which would include any store fronts, online, or POS system. As you know, you can also withdraw cash from an ATM, but we encourage its use at POS.

[Mitchell]

Hey Mitchell. I'm not clear on your question. The Xapo debit card can be used anywhere Visa is accepted, which would include any store fronts, online, or POS system. As you know, you can also withdraw cash from an ATM, but we encourage its use at POS.

Well, that's what I thought as well, but the back of the card clearly states that it's for electronic use only. Whatever that means.

Example:

[DARKANGEL6415]

https://support.xapo.com/can-i-withdraw-cash-at-atms-using-the-xapo-debit-card 

Just be sure to check on this one also: https://support.xapo.com/what-fees-are-associated-with-the-xapo-debit-card

Could you please read my question before responding? I already know that I can withdraw cash from ATM's and that wasn't the question I was asking.

Is the Xapo Debit Card useable in stores? It says "Electronic use only" on the back, but I was able to withdraw money from an ATM, so... yeah. I'm not sure anymore.

Hey Mitchell. I'm not clear on your question. The Xapo debit card can be used anywhere Visa is accepted, which would include any store fronts, online, or POS system. As you know, you can also withdraw cash from an ATM, but we encourage its use at POS.

hey can the Xapo Visa card be used at online retailers like amazon or ebay as well or does it have to be face to face transactions?

[elbandi]

Hi,

Could you please add a getbalance api call to Credit API? I want to add xapo to my minifaucet script. I know v1 api will be deprecated, but faucet owners want to use xapo as wallet provider.

Elbandi

[AshCoiner]

David from Xapo &/or anyone who can answer this:

In doing my due diligence and checking out the feedback on Xapo first, I'm seeing that it seems to be a favored wallet for Faucets.  Some, like Moon Bitcoin, make direct deposits to Xapo wallet while those with other wallets have to wait until collection day.  I'm curious.  Why is this? 

link for moon bitcoin is http://www.moonbit.co.in/


.....

Also
After posting the above message, I went ahead and started an account with Xapo.  The wallet set up fine, but I had trouble verifying where I live.  It didn't seem to accept my City, State, Country answer.  Sent an email to support from Metaminder.....  Could someone please look into this for me?  I really want to try those faucets. 

Thanks in advance for your help.   

[athan]

David from Xapo &/or anyone who can answer this:

In doing my due diligence and checking out the feedback on Xapo first, I'm seeing that it seems to be a favored wallet for Faucets.  Some, like Moon Bitcoin, make direct deposits to Xapo wallet while those with other wallets have to wait until collection day.  I'm curious.  Why is this? 

link for moon bitcoin is http://www.moonbit.co.in/

Transactions through Xapo are done off the blockchain, which allows for "instant" payments. If a faucet using Xapo sends to a user who is also using Xapo, the payment is then instantaneous. A bunch of faucets seem to be switching over to Xapo because of this, that and because Xapo's system is free to use and reimburses miner fees, which can save faucets quite a bit of money.

[Xapo]

David from Xapo &/or anyone who can answer this:

In doing my due diligence and checking out the feedback on Xapo first, I'm seeing that it seems to be a favored wallet for Faucets.  Some, like Moon Bitcoin, make direct deposits to Xapo wallet while those with other wallets have to wait until collection day.  I'm curious.  Why is this? 

link for moon bitcoin is http://www.moonbit.co.in/

Transactions through Xapo are done off the blockchain, which allows for "instant" payments. If a faucet using Xapo sends to a user who is also using Xapo, the payment is then instantaneous. A bunch of faucets seem to be switching over to Xapo because of this, that and because Xapo's system is free to use and reimburses miner fees, which can save faucets quite a bit of money.

Excellent answer!