unfortunately for the above guy....if they a really have not read the forum and his PM's ....ie have stopped bothering to read forums and emails from customers due to the fact they are all
"moving on to new jobs now" and wrapping things up....he will simply be in the same boat again..ie his email will go to the back of the RMA que and chug thru the
system ie he is stuck in an endless loop ..no humans involved
this is what concerns me ...IF THEY ACTUALLY were bothering to watch the forums and keep up with customer service ..they would actually and probably fixed
the above issue of 2 bad cubes in a row..I mean at the very least they would have contacted him for clarifacation...but because he is now shouting his obvious "hey I'm getting screwed" problem on forums and elsewhere means to me that the knc techs and web site help guys have really really really have moved on and are not watching the store
the old "ie screw it the job is toast better use of my time* ..if they have not already left KNC already
again imho the guys on kncminer.com site are all gonna be 'very soon' out of work or at the very least going to new jobs with the 'arctic cloud' operation ....thus screw the former
home consumer customer.......they have really just plain ass have moved on to bigger and better $$$ by shaking out IPO money and other commercial stuff ...no time for Titan
owners no refund ..they got us scrypt-N we are now in ignore mode ...and you bonus neptune miner guys...well looks to me they hate you even worse!
a couple weeks I was throwing all this out there as a scary guess'.... well it is looking more and more like a fact vs a guess simply because of the 'deafening silence' in replies to
folk like the above link on forums or via PM.....so again my conclusion is that if KNC don't care about us customers of the Neptune and titan and they are going
arctic cloud..they probably don't care about their employees who at this point in time may have already gotten termination notices and/or are looking for new jobs...thus
the whole RMA and firmware updates/etc has all ground to a screeching halt.....further leaving us former (and that is most of us imho) customers even more out of luck.
again hope I'm wrong but it is staring to look more dire .....imho.......no need to sell tickets ..if the circus has already left town