Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team

[Mahdirakib]

Every time I contact her, even though it's her working time, I wait hours and hours for a reply. Ok people can be busy but players are losing recent gameplay while waiting for the reply of the host. The new reload is calculated for the past exact 7 days.

I don't have such bad experience with the VIP host. I always got the reply from my host within a short time while it was working period of the host. But the host has the capability to maximize your reload amount after considering your gameplay activity. My host had done it for me a few many times. Have you told your VIP host that a part of your gameplay activity hasn't been considered for his/her late reply?

[ryzaadit]

-snip-

Perhaps, If he feel like (VIP-Host) slowly respond him.

Maybe contacting stake or contact your current host is there has some chance they change your private host with other host. I mean, I got moved out once but that change not came from me but from stake. However, my previous host has nothing wrong to do he still working but I got new host.

Perhaps, new host is solution ~xd.

[Symphonized]

A big weekend of Sports action coming up with #AusOpen, #NFLPlayoffs and #UFC297 all on just to name a few 😍

What's your best bet for the weekend? 🔒

https://twitter.com/Stake/status/1748088874960580825

[Bitinity]

-snip-

Perhaps, If he feel like (VIP-Host) slowly respond him.

Maybe contacting stake or contact your current host is there has some chance they change your private host with other host. I mean, I got moved out once but that change not came from me but from stake. However, my previous host has nothing wrong to do he still working but I got new host.

Perhaps, new host is solution ~xd.

Can we say that the slow respose is related to timezone difference? Because it will be normal if the reply is always several hours late if players contact the host on her sleeping time while it is on working time for the players at the same time. I think the best thing to avoid late respond is that the host should give an information about his/her effective working time in specific timezone so players know when is the best time to contact him/her for faster response. I had a host long time ago but I did not really communicate with her, maybe only once or twice only asking for a reload so I cant really say how fast the VIP host respond to players.

[AHOYBRAUSE]

-snip-

Perhaps, If he feel like (VIP-Host) slowly respond him.

Maybe contacting stake or contact your current host is there has some chance they change your private host with other host. I mean, I got moved out once but that change not came from me but from stake. However, my previous host has nothing wrong to do he still working but I got new host.

Perhaps, new host is solution ~xd.

Can we say that the slow respose is related to timezone difference? Because it will be normal if the reply is always several hours late if players contact the host on her sleeping time while it is on working time for the players at the same time. I think the best thing to avoid late respond is that the host should give an information about his/her effective working time in specific timezone so players know when is the best time to contact him/her for faster response. I had a host long time ago but I did not really communicate with her, maybe only once or twice only asking for a reload so I cant really say how fast the VIP host respond to players.

No we can't say it's because of timezone differences.
You can actually see when your host is off work in telegram cause they use emojis for that.
Looks like this:



My host was working while I was sending the message.

Still nobody is responsible to take care of important "VIP" matters at stake. If you have an urgent thing it's almost impossible to get it fixed fast since the regular support says they are not responsible and the player should contact their host. 

Every time I contact her, even though it's her working time, I wait hours and hours for a reply. Ok people can be busy but players are losing recent gameplay while waiting for the reply of the host. The new reload is calculated for the past exact 7 days.

I don't have such bad experience with the VIP host. I always got the reply from my host within a short time while it was working period of the host. But the host has the capability to maximize your reload amount after considering your gameplay activity. My host had done it for me a few many times. Have you told your VIP host that a part of your gameplay activity hasn't been considered for his/her late reply?

Yes I told here and all I got was "sorry, there is nothing I can do because the reload is strictly only for the last 7 days of gameplay."

Great reply. Because my host doesn't reply in time I lose.

[Fivestar4everMVP]

-snip-

Perhaps, If he feel like (VIP-Host) slowly respond him.

Maybe contacting stake or contact your current host is there has some chance they change your private host with other host. I mean, I got moved out once but that change not came from me but from stake. However, my previous host has nothing wrong to do he still working but I got new host.

Perhaps, new host is solution ~xd.

Can we say that the slow respose is related to timezone difference? Because it will be normal if the reply is always several hours late if players contact the host on her sleeping time while it is on working time for the players at the same time. I think the best thing to avoid late respond is that the host should give an information about his/her effective working time in specific timezone so players know when is the best time to contact him/her for faster response. I had a host long time ago but I did not really communicate with her, maybe only once or twice only asking for a reload so I cant really say how fast the VIP host respond to players.

You are right, and I completely agree with what you have said and suggested, but I also doubt if the host will want to oblige to such a request though, since it's possible that she may as well be very busy with some other things even in her working hours, so best thing to do is to always be patient when ever you reach out to a host and she seem not to be responding on time.

And another thing to do i think is to contact the customer care directly in times when your host is taking too much to respond, whatever the host can do for you, a customer care representative can as well do same for you if your host is not available to respond to you at any given time or instance.
So, for me, I don't see delay in response from our host as something to really be so worried about, they are humans like us with lots of offline activities as well.

[ryzaadit]

-snip-

My question, did your question is question really important? needed to be response to instantly during the work?

Or is the question just about a bonus? IMO, If the question is about bonus claim and other think about bonus. Just take it easy, no need to fast from my experience claiming my reload. I always send a message just a simple message (Claim Reload + Username), I sent my host during their bed-time, once I get up from my sleep he already send a link for me.

[Bitinity]

--------

No we can't say it's because of timezone differences.
You can actually see when your host is off work in telegram cause they use emojis for that.
Looks like this:



My host was working while I was sending the message.

I did not know that the hosts implement such emojis to inform their current status for their player, that's why I guessed about timezone differences. But still, such emojis may not be updated by the host due to a reason (mostly forget) which is natural or maybe the host is not even updating the emojis status and keep it as "fast reply" most of the time. So maybe the best thing you can do is to ask her about her daily average working time when she can reply as fast as possible. Once she give you her best time but she still slow in responding many times, then we can say that she is not working professionally.

[AHOYBRAUSE]

-snip-

My question, did your question is question really important? needed to be response to instantly during the work?

Or is the question just about a bonus? IMO, If the question is about bonus claim and other think about bonus. Just take it easy, no need to fast from my experience claiming my reload. I always send a message just a simple message (Claim Reload + Username), I sent my host during their bed-time, once I get up from my sleep he already send a link for me.

It was important in 2 ways. Otherwise I wouldn't be so frustrated if it wasn't important. Obviously.

First, as I explained, I needed my reload to be renewed and because she didnt reply for many hours I lost significant gameplay which was at the 7 day cut. Because if that my reload was significantly lower than it would have been if she replied in a timely manner.
Also I had an important question which needed to be answered quick, no need to explain that here.

--------

I did not know that the hosts implement such emojis to inform their current status for their player, that's why I guessed about timezone differences. But still, such emojis may not be updated by the host due to a reason (mostly forget) which is natural or maybe the host is not even updating the emojis status and keep it as "fast reply" most of the time. So maybe the best thing you can do is to ask her about her daily average working time when she can reply as fast as possible. Once she give you her best time but she still slow in responding many times, then we can say that she is not working professionally.

She never forgets to change the emoji.

Also I sent my question at 9am in her timezone and by 5pm I didn't have a reply yet. So it was in between regular working hours.
Anyway, forget about it.

[ryzaadit]

-snip-

Well, cannot really tell anything since all we do is just speculate, unless (the host) explains him self. However, If you chat during his work, there are 2 scenario
- Bussy
- He handles/replies the earliest chat first.

So, even if you are chatting during his time at work. He still on the process replied & process all the things from all user chat on the bottom otherwise all earlies request/chat not gonna to be handle.

Remember, 1 host can manage 300-400 user people ~xd.

[AHOYBRAUSE]

-snip-

Well, cannot really tell anything since all we do is just speculate, unless (the host) explains him self. However, If you chat during his work, there are 2 scenario
- Bussy
- He handles/replies the earliest chat first.

So, even if you are chatting during his time at work. He still on the process replied & process all the things from all user chat on the bottom otherwise all earlies request/chat not gonna to be handle.

Remember, 1 host can manage 300-400 user people ~xd.

Still. These members are spread over days. Not all 300 get their reload the same week day.
That leave only about 50 people to take care off a day. Making a reload and reply takes tops 2min. You can calculate the rest.
This leaves no excuse to let a player wait 8 hours during business hours, plain and simple.

I just think this whole system needs a makeover. Losing wager because of the disability of a host to answer is not tolerable. We are talking about real money here .

[Wiwo]

So, for me, I don't see delay in response from our host as something to really be so worried about, they are humans like us with lots of offline activities as well.

You are very correct most especially when the host is a reputable one, and since that is the case in this regards, I also suggest that he send a reminder to the support if he has raised a ticket in that regards already.

Sure there is no need to panic at this point, since the support have not responded, but for sure they will respond at some point, another thing again, in a general note, always try to read the terms and conditions of a casino, offers such as VIP offers and other special offers to know how it operates, because some time those special offers may come from third party individual or companies and at that will have their own unique rules and regulations.

[ryzaadit]

-snip-

Also, don't forget people chatting to their host is not always about (Reload) sometimes common issue platforms and other things. Since the host also handles any kind of question, etc about the platform as well. From my perspective, (Host) is not an instant support assistant however host have more information they can give to use while (Live-support) cannot give you some insight information due to privacy. As long not more than 48 hours, should be fine for me but each individual has their own opinion.

[Symphonized]

Who are you backing in this main event 👊

Don't forget to get your bets in here 👇

https://stake.com/sports/mma/ufc/ufc-297-strickland-vs-du-plessis

[Kakmakr]

Why would it be an issue, if they only picked Platinum members? I think it would have been suspect if they only picked lower ranked players, because Alt accounts are ussually comprised of players with the VIP rank from Bronze to Gold.

No one is right

Unless your self is a winner ~xd People should realize is a giveaway, take it easy and just join to test your luck only. Don't hope to much, don't think to much, don't really care at all on these one.

It's just giveaway, not guarantee spot ~xd

When someone participated in the giveaway so many times but he/she did not win even once, then jealousy and curiosity will come into his/her mind.
Some questions/opinions will rise such as "why I never won" "how the winners are chosen" "winners must be high rank users only" "winners must be internal staff mostly"
It is normal though, especially when someone tried so many times and hope too much to win something from the giveaway.
However I have to agree with you that we should not expect too much, we can try as much as we can but it does not mean that it will increase our chance to win because every giveaway is independent.

Yes, you see that often with the Weekly $5000 draw, where people continuously commenting in the chat, that the draw is rigged. Saying that Stake is giving it to Alt accounts and also friends and family, but they are wrong.

The odds of you winning it is very small, even if you wagered a few thousand tickets... because the total tickets that it is drawn from are huge. (between 1 to 2 million every week)  

[Symphonized]

X!

Day 8 of the #AusOpen is upon us! 🎾



I'm feeling confident with my picks for today's action 💪

If these bets are successful, I'll share the winnings with 5 people who comment 'Brady is Ace' + RT this tweet!

Don't forget to show me your slips below too 👇

https://twitter.com/Stake/status/1748868536267898911

Cheers,
Brady 🤙

[ryzaadit]

-snip-

You should respect the degen and hustle ~XD

People who said (rigged), the weird thing about them are they still doing the same shit ~xd I mean, take the example of people who are playing (original-games) we all know many people say this game is rigged.

But, they still playing on these game while they said is rigged. I mean come on dude, you should move on on (Live-Casino) or at least playing on (Landbase) and avoid any programer gambling game. ~xd

[Fivestar4everMVP]

-snip-

You should respect the degen and hustle ~XD

People who said (rigged), the weird thing about them are they still doing the same shit ~xd I mean, take the example of people who are playing (original-games) we all know many people say this game is rigged.

But, they still playing on these game while they said is rigged. I mean come on dude, you should move on on (Live-Casino) or at least playing on (Landbase) and avoid any programer gambling game. ~xd

Lolz, well, I think the fact is that, most gamblers simply cry foul when they are not winning, that is, if they have played an original game for a while and did not win, possibly because it's not their lucky day, we see them shouting foul all over the internet, but they are immediately drawn back as soon as they see another player win big on the same casino, and on exactly same game they played and lost, at this point, they realize that they possibly must have been accusing the casino wrongly of rigging their own game, so at this point, they wanna keep trying again and again to see if they can actually replicate the same winning they saw someone else win sometime ago.

And again, on the other hand, not very many gamblers are good with live games, and so also it is with sports betting as well, so, for such a player, it's difficult to try something else, most especially, for those who have really gotten used to gambling.

[Symphonized]

Few Hours left for this Week's Giveaways!

https://stakecommunity.com/board/30-promotions/

[Bitinity]

-snip-

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Still. These members are spread over days. Not all 300 get their reload the same week day.
That leave only about 50 people to take care off a day. Making a reload and reply takes tops 2min. You can calculate the rest.
This leaves no excuse to let a player wait 8 hours during business hours, plain and simple.

I just think this whole system needs a makeover. Losing wager because of the disability of a host to answer is not tolerable. We are talking about real money here .

Maybe Stake need to hire more VIP host, a single host responsible to serve 300-400 players is too much imho. 1 host for 100 players max can be better and more effective and having VIP host with regional based will also better to minimize timezone differences issue. For example Asian players but they have VIP host who stays in US or Europe, players will need to adapt harder because their online time can be several hours difference. Coming up to the reload, I think Stake can implement an automatic system. The same as where players can request their statistic, I think reload can be done the same way by adding "request reload" button.