@JollyGood I understand, it would definitely make sense to update the rules to include those terms - I'll draft an amendment and pass it on up the chain for approval. We are GDPR compliant, are you suggesting we should have this displayed on site? If so i'll pass the request along for the website team. I'll also check with them regarding the cookie notifications as it's not really my area of expertise, but thanks very much for the heads up!
Thank you for getting back to me, it always help so much when team members help out so fast. Thank you.
Regarding GDPR, I have not signed up to your Cloudbet website so cannot say what happens when an account is created. GDPR is not something needs to be "advertised" or highlighted as existing on your website but the functionality is essential if your website is accessed by EU residents.
Effectively, any page that has an input field which allows customers to enter data (it could be their name, address, telephone number, email address, what their checkbox settings for notifications are, basically anything they want to edit or delete except the orders they placed because you are obligated to keep them for accounting/tax/legal reasons.
If Cloudbet website allows customers to Right of Erasure and Right of Access as per GDPR then it complies. If it does not then it is in breach of GDPR and liable for a penalty fine. Writing in and asking for access to view personal data or information is not the way GDPR works, customers must be able to login and a have the Right of Erasure and the Right of Access. Do you have that on the website?
@JollyGood I just got a response regarding the cookies - apparently we don't currently use them so the notification isn't required. I'll ask that if we do start using them that a warning is included as standard when visiting the site.
Sorry but your team is wrong. I would have thought if customers login to a site it would more than likely place cookies by default. I have not created an account at Cloudbet, I just browsed the home page and checked for cookies. It shows clearly cookies are being stored therefore a cookie notification on Cloudbet is necessary. Please look at the image attached.
It clearly shows: "Is this website storing information on my computer?"
The response clearly shows: "Yes, cookies and 48.0KB of site data"
![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fi67.tinypic.com%2F121qr6t.png&t=665&c=HUPBPrdUoOK1UA)