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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 465730 times)
Cloudbet (OP)
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January 29, 2019, 04:33:02 PM
 #5381

Hello "Ronnie",

Nice of you to finally show up!
You must have not read my post. I will repeat, just for you: I am a dual citizen currently TRAVELING THE WORLD. I provided scambet with TWO sets of Passports to prove that, and was still denied by winnings.
I have now had two news outlets reach out to me and will proceed with full stories and interviews about what has happened here, as well as doing my own press release thru my own company (look it up, you have all my information). I will further direct them to 4 people who have so far reached out to me via DM and will cover their costs to do the same.

Cheers, should be a fun 2019 for scambet, I'll make sure of it.

@youngamericandream - Apologies that my response was a little bit delayed, I wanted to be sure of the facts before responding.

I've spoken to our security teams and they have confirmed that you were unable to provide documents to prove residence in a non-restricted territory, and unless this can be provided our stance will not change despite your promise of a negative PR campaign. We can't allow players to bypass our restrictions then back down when threatened, otherwise we would have a swathe of players from the UK and US doing the same.

Thanks,

Ronnie @ Cloudbet


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raven7886
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January 29, 2019, 04:45:35 PM
 #5382

That is even scarier. I mean think about it getting scammed is something common in bitcointalk, yeah its horrible but honestly at this point I am not shocked when someone is scammed in crypto world. However, threatening someone with police and so forth as a casino literally means they signed their own death penalty. Who would play on cloudbet from now on? If they didn't even return your money, we would say they were doing some reviews and all that, even if they just froze the account temporarily while checking your documents that would be fine.

Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".
4x4et
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January 29, 2019, 05:16:06 PM
 #5383

That is even scarier. I mean think about it getting scammed is something common in bitcointalk, yeah its horrible but honestly at this point I am not shocked when someone is scammed in crypto world. However, threatening someone with police and so forth as a casino literally means they signed their own death penalty. Who would play on cloudbet from now on? If they didn't even return your money, we would say they were doing some reviews and all that, even if they just froze the account temporarily while checking your documents that would be fine.

Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

Finally someone with common sense.

And that is why I never wanted to send these criminals any of my documents in the first place.

Anyone who does that will have problems later in life, you don't even know who is on the other side!

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Cloudbet (OP)
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January 29, 2019, 05:16:59 PM
 #5384

Hey Ronnie,

Can you provide the player with the logs that show the evidence he was “Using VPN”
I know for a fact he is in France and traveling abroad.

Thanks


@AGD815 - No problem, I'll pass on the request to our support teams for them to contact the account owner with an update.


Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

@raven7886 - As I mentioned a few times above, when we discover a player has deliberately bypassed our systems to create an account from a restricted territory then we allow them to withdraw their initial deposit before closing the account. The player above has already withdrawn much more than they have deposited at Cloudbet in total, so they are actually 'up' on us despite being caught out recently.

Thanks,

Ronnie @ Cloudbet


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4x4et
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January 29, 2019, 05:27:39 PM
 #5385


Young American I’m hoping for the same result... they eventually release the coins. We have a chat transcript where the live chat agent specifically says American citizens can place bets and assured the player he would be paid his winnings.

A class action suit is definitely a good option. I’m keeping my fingers crossed it’s just nothing more than a misunderstanding!

Do you have the transcript posted? Can I please see it? They also told me in live chat that I will be able to withdraw my funds, even if the account gets closed.

This is a snippet of the transcript. It’s really long.

https://m.imgur.com/5dazl3o

That is not that long and clearly states that we were allowed to place the bets.
I've registered cloudbetscam.com and will use my available resources to build and market that site to deter as much future business for them as possible, unless we're made whole.

IMO that is a good move that could bring some Cloudbet rats out of their holes

They already tried threatening me with "reporting me to the police", so that's a good sign

LOL that is just a bluff, imagine criminals calling cops to protect them. They are hiding all of their business informations, they don't have a license, they are not in a position to call cops on anyone.

They laid low and committed scam after scam, that's why they don't want this attention.

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youngamericandream
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January 29, 2019, 06:21:01 PM
 #5386

Hello "Ronnie",

Nice of you to finally show up!
You must have not read my post. I will repeat, just for you: I am a dual citizen currently TRAVELING THE WORLD. I provided scambet with TWO sets of Passports to prove that, and was still denied by winnings.
I have now had two news outlets reach out to me and will proceed with full stories and interviews about what has happened here, as well as doing my own press release thru my own company (look it up, you have all my information). I will further direct them to 4 people who have so far reached out to me via DM and will cover their costs to do the same.

Cheers, should be a fun 2019 for scambet, I'll make sure of it.

@youngamericandream - Apologies that my response was a little bit delayed, I wanted to be sure of the facts before responding.

I've spoken to our security teams and they have confirmed that you were unable to provide documents to prove residence in a non-restricted territory, and unless this can be provided our stance will not change despite your promise of a negative PR campaign. We can't allow players to bypass our restrictions then back down when threatened, otherwise we would have a swathe of players from the UK and US doing the same.

Thanks,

Ronnie @ Cloudbet

Apology accepted, tho not the apology i'm looking for. Your statement is false. Your team REJECTED my Russian documents using me "providing my US documents FIRST as grounds for rejection". I'll be glad to provide my Russian documentation again so you can release my funds. I have my Russian passport and Russian bank statement readily available. I said I didn't have a light bill, but you accept bank statements as proof of residence - and I do have that.
And if you think providing information about your practices is NEGATIVE PR, perhaps it's time to reflect.

Message from your team:
"Hey there americandream,
Our security have gotten back to me regarding the Russian documents.
Unfortunately since the first documents you provided to us are from the US, the account will remain closed once your documents have been verified.
Should you have any further questions please don't hesitate to ask.
Kind regards,
Matthew
Cloudbet support team"

I was also advised by the same individual that if my account should be closed, I will be able to withdraw the funds:
https://imgur.com/a/5CA02B8
youngamericandream
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January 29, 2019, 06:28:04 PM
 #5387

Hey Ronnie,

Can you provide the player with the logs that show the evidence he was “Using VPN”
I know for a fact he is in France and traveling abroad.

Thanks


@AGD815 - No problem, I'll pass on the request to our support teams for them to contact the account owner with an update.


Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

@raven7886 - As I mentioned a few times above, when we discover a player has deliberately bypassed our systems to create an account from a restricted territory then we allow them to withdraw their initial deposit before closing the account. The player above has already withdrawn much more than they have deposited at Cloudbet in total, so they are actually 'up' on us despite being caught out recently.

Thanks,

Ronnie @ Cloudbet

Now you're slandering me "Ronnie"? I didn't get "caught out" by anyone. This is a crystal clear sham by you to defraud me of my winnings while falling back on your TOS as a crutch. You are not in the business of counting other peoples money. Whether I'm up or down - doesn't matter. What matters is that you cherry pick winners and defraud them of their winnings, and that will be well known going forward.

Here's my message to your support trying to resolve this in a civil manner:
"After talking with support and seeing as how you do not allow US based players, here are documents showing that I am also a citizen and resident of Russia. But really i am currently traveling all over the world.
I do not have a utility bill for my Russian address, but can provide you the full address if you need it. I dont have any other documentation, and honestly none is required in Russia, so it's hard to come by.
Hoping for a fast resolution to this problem, as it is tennis season and as you can tell it is my sport."
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January 29, 2019, 06:38:03 PM
 #5388

Hey Ronnie,

Can you provide the player with the logs that show the evidence he was “Using VPN”
I know for a fact he is in France and traveling abroad.

Thanks


@AGD815 - No problem, I'll pass on the request to our support teams for them to contact the account owner with an update.


Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

@raven7886 - As I mentioned a few times above, when we discover a player has deliberately bypassed our systems to create an account from a restricted territory then we allow them to withdraw their initial deposit before closing the account. The player above has already withdrawn much more than they have deposited at Cloudbet in total, so they are actually 'up' on us despite being caught out recently.

Thanks,

Ronnie @ Cloudbet

Ronnie... I have a contact who told me he used VPN to create a account at the end of last year. So will he be getting his initial deposits back. I believe he lost around 1 bitcoin, he only deposited and never withdrew. Unfortunately he wasn’t even a affiliate. Lol. Should he contact you to get his bitcoin back?

Just FYI Ronnie. I have got several messages from users in my inbox stating they used vpn and are inquiring about how to get there deposits back.

I have a friend who lost about $250,000 with them using a VPN last year and they KNEW he was based in New York and using VPN. What did cloudbet do? Give him a VIP client service representative! Why? Because he was losing his ass with them. I'm getting ahold of those messages today.

Care to comment, "Ronnie"?
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Meh.


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January 29, 2019, 06:43:22 PM
 #5389

If you could stop spamming and make ONE post with all of your bullshit that'd be great, thanks.

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January 29, 2019, 07:07:27 PM
 #5390

If you could stop spamming and make ONE post with all of your bullshit that'd be great, thanks.

Come on man... it’s not spam. This is getting ridiculous the excuses cloudbet is coming up with. Just try and put your self in our shoes Smiley

This could be resolved so simply. Pay the 2 players there winnings for the bets you accepted.

They aren’t even large payouts. 1.7 bitcoin and 3.5 bitcoin. Just pay up like a book should and everyone can go on there merry way.

Nobody tried to defraud cloudbet. If either player would have lost cloudbet would have kept the coin no questions asked and you wouldn’t see the players crying for a refund.
If you could stop spamming and make ONE post with all of your bullshit that'd be great, thanks.

@Hhampuz: the more this thread gets bumped, the more people see it.

@AGD815: I am hardly crying. 1.7 is a drop in a bucket. This is principle.
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January 29, 2019, 08:03:07 PM
 #5391

That is even scarier. I mean think about it getting scammed is something common in bitcointalk, yeah its horrible but honestly at this point I am not shocked when someone is scammed in crypto world. However, threatening someone with police and so forth as a casino literally means they signed their own death penalty. Who would play on cloudbet from now on? If they didn't even return your money, we would say they were doing some reviews and all that, even if they just froze the account temporarily while checking your documents that would be fine.

Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

I have never... I mean never heard a casino threaten to call the police due to a player requesting his or her winnings on a bet they accepted.

They must be close to out of bitcoin. I don’t know what else it could be.


https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

That really WAS an outstanding response from Paul. I'm gonna treasure it Smiley

Here's another one:
https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Poor "Ronnie" has his hands extra full with trying to save face for the company. Nice little list is being compiled.
4x4et
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January 29, 2019, 08:22:23 PM
 #5392

If you could stop spamming and make ONE post with all of your bullshit that'd be great, thanks.

If you want to put info and pictures of this swedish faggot on your cloudbetscam.com website, please contact me via PM.

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mindrust
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January 29, 2019, 08:25:06 PM
 #5393

That is even scarier. I mean think about it getting scammed is something common in bitcointalk, yeah its horrible but honestly at this point I am not shocked when someone is scammed in crypto world. However, threatening someone with police and so forth as a casino literally means they signed their own death penalty. Who would play on cloudbet from now on? If they didn't even return your money, we would say they were doing some reviews and all that, even if they just froze the account temporarily while checking your documents that would be fine.

Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

I have never... I mean never heard a casino threaten to call the police due to a player requesting his or her winnings on a bet they accepted.

They must be close to out of bitcoin. I don’t know what else it could be.


https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

That really WAS an outstanding response from Paul. I'm gonna treasure it Smiley

Here's another one:
https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Poor "Ronnie" has his hands extra full with trying to save face for the company. Nice little list is being compiled.

Yea... they seem to be digging themselves a even bigger hole by the minute. My guess is they were hoping for a huge payday on Super Bowl Sunday. Did you notice the max bet was like 45 bitcoin for the Super Bowl? Imagine taking a deposit of 45 bitcoin and not needing any KYC. But requiring KYC for a 1.7 and 3.5 bitcoin payout.

And wow.. the player gained a unfair advantage with software? I would say it’s a unfair advantage to base KYC on whether a customer wins or losses. Lol

As much as I like Cloudbet, this KYC stuff is going to be a big problem for all those centralized casinos. If they don't find a solution (and it seems like there isn't one since the centralized casinos are tax payers) decentralized casinos will take over and both casino owners and governments will lose money. This is internet you can't stop people. They failed to stop torrent, they failed to stop mp3, they failed to stop bitcoin.

They will surely fail to stop people who want to gamble without handing over their passports. It is only a matter of time. Just let it go and everybody wins...

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4x4et
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January 29, 2019, 08:28:54 PM
 #5394

If you could stop spamming and make ONE post with all of your bullshit that'd be great, thanks.

Come on man... it’s not spam. This is getting ridiculous the excuses cloudbet is coming up with. Just try and put your self in our shoes Smiley

This could be resolved so simply. Pay the 2 players there winnings for the bets you accepted.

They aren’t even large payouts. 1.7 bitcoin and 3.5 bitcoin. Just pay up like a book should and everyone can go on there merry way.

Nobody tried to defraud cloudbet. If either player would have lost cloudbet would have kept the coin no questions asked and you wouldn’t see the players crying for a refund.

You are barking at the wrong tree. That piece of shit is being payed by Cloudbet to be their campaign manager, aka complicit in crime.

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January 29, 2019, 08:37:00 PM
 #5395

That is even scarier. I mean think about it getting scammed is something common in bitcointalk, yeah its horrible but honestly at this point I am not shocked when someone is scammed in crypto world. However, threatening someone with police and so forth as a casino literally means they signed their own death penalty. Who would play on cloudbet from now on? If they didn't even return your money, we would say they were doing some reviews and all that, even if they just froze the account temporarily while checking your documents that would be fine.

Also, if they paid you your money but blocked your account afterwards basically saying "you played here long enough and here is your money but don't comeback because of jurisdiction problems" that would have been fine as well. However keeping your money and than telling you not to make a scene or they will call the cops on you literally means "we do not want to be a casino anymore please let everyone know we are scamming people".

I have never... I mean never heard a casino threaten to call the police due to a player requesting his or her winnings on a bet they accepted.

They must be close to out of bitcoin. I don’t know what else it could be.


https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

That really WAS an outstanding response from Paul. I'm gonna treasure it Smiley

Here's another one:
https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Poor "Ronnie" has his hands extra full with trying to save face for the company. Nice little list is being compiled.



Well, this is beyond stupid...if KYC don't work , then there is a "software".

What's next - magic powers?

I would like to spend 24 hours with these Cloudbet guys in one room, a lot of bone breaking involved.

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January 30, 2019, 12:13:46 AM
 #5396

This topic is getting so much attention. My reply is here to follow it more closely.

@americandream have you made a complaint on ask gamblers? or this is yours? : https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

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January 30, 2019, 02:56:40 AM
 #5397

This topic is getting so much attention. My reply is here to follow it more closely.

@americandream have you made a complaint on ask gamblers? or this is yours? : https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Just a update. I talked to support and Paul is supposed to be contacting both me and a player soon hopefully with a resolution

https://m.imgur.com/YF8uF5f

This same Paul threatened to call the police on me if I harm the website Smiley Good luck mate!

Check your DM messages
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January 30, 2019, 03:07:04 AM
 #5398

This topic is getting so much attention. My reply is here to follow it more closely.

@americandream have you made a complaint on ask gamblers? or this is yours? : https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Just a update. I talked to support and Paul is supposed to be contacting both me and a player soon hopefully with a resolution

https://m.imgur.com/YF8uF5f

This same Paul threatened to call the police on me if I harm the website Smiley Good luck mate!

Check your DM messages

lol this is getting way more fun. waiting for news guys. if i can help you arround let me know

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|
Truly one of a kind games:
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MINING FACTORY      RAPID TO THE MOON
|

400 BTC
★ PRIZE FUND ★
|

WEEKLY GIWEAWAYS
Join our community!
150% BONUS
First-time deposit
VISA  🔴🌕  50+coins

CERTIFIED RNG
100% TRANSPARENT
PROVABLY FAIR
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January 30, 2019, 03:10:48 AM
 #5399

This topic is getting so much attention. My reply is here to follow it more closely.

@americandream have you made a complaint on ask gamblers? or this is yours? : https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Just a update. I talked to support and Paul is supposed to be contacting both me and a player soon hopefully with a resolution

https://m.imgur.com/YF8uF5f

This same Paul threatened to call the police on me if I harm the website Smiley Good luck mate!

Check your DM messages

lol this is getting way more fun. waiting for news guys. if i can help you arround let me know

This will become alot more public soon. Stand by.
This topic is getting so much attention. My reply is here to follow it more closely.

@americandream have you made a complaint on ask gamblers? or this is yours? : https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Just a update. I talked to support and Paul is supposed to be contacting both me and a player soon hopefully with a resolution

https://m.imgur.com/YF8uF5f

Im out of DMs for the day. DM me your contact info, lets chat
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January 30, 2019, 08:07:10 AM
 #5400

If you could stop spamming and make ONE post with all of your bullshit that'd be great, thanks.

Come on man... it’s not spam.
But
32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.

@youngamericandream did you try to use cloudbet.com from Russia? You said that you're Russian citizen.

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