HitBTC.com - The most advanced cryptocurrency exchange

[JollyGood]

They have been selective scamming for too long. They will keep doing it until the day they close down. They keep making excuses for not releasing funds belonging to users. Seriously, HitBTC should be investigated by various law enforcement agencies and shut down.

[logfiles]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

Yep, I advise anybody who can see this to avoid using HitBTC or else you risk losing your money. There are lots of much better exchanges out there with lower fees and won't just look up your funds randomly and start hiding behind KYC requirements.

[Indymoney]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

Feeling sorry for your lost but now its usual stuff from many exchanges as they are blocking accounts and freezing funds without any solid reason in the name of KYC which is really sad but we are not able to do any thing just avoid these scam exchanges as they are alive just because of scams and cheats.

[hugeblack]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

I hope that your KYC images is really unacceptable, otherwise I think that such sites will sell your documents to third parties.
I don't think they care for their reputation as long as they work in secret, taking advantage of some platforms like changelly and other fast exchange services, so selling personal documents will not make them a scandal.

Identity verification is a necessary thing if you want to deal with centralized platforms but do it only with a reliable and reputable platform and not with platforms like HITBTC.

[sebastian787]

Hello to everyone,
Its been a long time i didnt log in in my account on HITBTC. Beginning of March i started checking all my exchanges again. I had 2FA security in all of them.
After such long time I forgot that I have changed mobile device so I couldn’t get the 2FA anymore. With every exchange they just sent me a secret code on my personal phone number or an email and my account was fine within few minutes. With HITBTC im exchanging emails from 14 March until today without success. After asking me question about trades and dates that its impossible to remember as i havent logged in for 2 years, they asked for my personal documents, selfie, extra picture with selfie showing their email i received that i provided everything, then they asked for specific dates and transactions that i had no idea. Finally they asked me about the date of the account creation that i provided, after that i informed them about 2 specific coins i have inside and they STILL dont give me access to my account and funds. These guys are scammers that i lost almost a month of my time exchanging emails every day with them.
Anybody who has issues with them can contact me so we can file a complaint to authorities through my lawyer. Its time to stop scammers once and for all.
If Anyone from the moderators wants the emails and everything i can provide to him all the information.
Soon I will upload the emails here also so anybody can judge by himself.
Thank you

[logfiles]

<...>

Why would you keep your coins in an exchange thou? This has been preached over an over again "Never keep your coins in an exchange long term", "Not your private key, Not your coins"

On top of that, HitBTC is one of the worst old exchanges that still exist, we are seeing complaints about them here week in, week out. Avoid using them Like CoronaVirus.

[StephenJH]

Hello to everyone,
Its been a long time i didnt log in in my account on HITBTC. Beginning of March i started checking all my exchanges again. I had 2FA security in all of them.
After such long time I forgot that I have changed mobile device so I couldn’t get the 2FA anymore. With every exchange they just sent me a secret code on my personal phone number or an email and my account was fine within few minutes. With HITBTC im exchanging emails from 14 March until today without success. After asking me question about trades and dates that its impossible to remember as i havent logged in for 2 years, they asked for my personal documents, selfie, extra picture with selfie showing their email i received that i provided everything, then they asked for specific dates and transactions that i had no idea. Finally they asked me about the date of the account creation that i provided, after that i informed them about 2 specific coins i have inside and they STILL dont give me access to my account and funds. These guys are scammers that i lost almost a month of my time exchanging emails every day with them.
Anybody who has issues with them can contact me so we can file a complaint to authorities through my lawyer. Its time to stop scammers once and for all.
If Anyone from the moderators wants the emails and everything i can provide to him all the information.
Soon I will upload the emails here also so anybody can judge by himself.
Thank you

These guys have created a digital version of pickpocketing, the withdrawal fees are still have pegged to around $6 for all altcoins. Just curious, what happened later? Did you get your funds back or HitBtc had made a next step towards scamming one more random user who forgot to log in the exchange account for years? A similar situation has happened to me but the locked funds were less than $200, so I just sent the right documents for passing KYC, AML.  

[Kazumi69]

Hi friends!

I am sorry to admit that, I as well have been scammed by HitBTC for 10 BTC. I have been trying to "verify" my account for 2 years now. 

But it is safe to say that they will never release those funds considering the amount involved. Sure they will unfreeze an account with a few $100 here and there in order to legitimize their whole fraud operation but anything larger they will keep locked up in order to hide their insolvency.

But they tide just MIGHT be turning. I have been emailing prosecutors and lawyers all around the world about this case and I have found an attorney from the Ukraine that holds close relations with people at Eurojust in order to combat cybercrime. We have a meeting scheduled in The Hague, Netherlands with Eurojust about this case. The EU is trying to ramp up prosecution of financial crimes and cyber crime so they are keen to listen at this point.

Now my attorney has filed a data inquiry with HitBTC support about my account (which I am sure they will ignore) but I have documented everything from my end as well.

So what do I need? I need proof of other people willing to step forward and tell Eurojust about their account with HitBTC and how they were scammed. If you can physically show up in The Hague even better, otherwise Skype or Zoom can be one too. Please anybody willing to step forward PM or email me to talk about this. Or simply email me your evidence collected of them scamming you together with your contact information.

If there is anybody from Chile, we can use your help too with some translations, they claim to be in Chilean jurisdiction so we are going to ramp up pressure on Chilean prosecutors as well.

If we stand together we can finally get rid of these scammers once and for all!!!!

[JollyGood]

I am sorry to read about the problems you had with this scam HitBTC exchange. They have been selectively scamming users for years and like you said they will choose to play games blocking/unblocking accounts to give an air of respectability associated with a bonafide business but they are nothing but scammers.

Hi friends!

I am sorry to admit that, I as well have been scammed by HitBTC for 10 BTC. I have been trying to "verify" my account for 2 years now. 

But it is safe to say that they will never release those funds considering the amount involved. Sure they will unfreeze an account with a few $100 here and there in order to legitimize their whole fraud operation but anything larger they will keep locked up in order to hide their insolvency.

But they tide just MIGHT be turning. I have been emailing prosecutors and lawyers all around the world about this case and I have found an attorney from the Ukraine that holds close relations with people at Eurojust in order to combat cybercrime. We have a meeting scheduled in The Hague, Netherlands with Eurojust about this case. The EU is trying to ramp up prosecution of financial crimes and cyber crime so they are keen to listen at this point.

Now my attorney has filed a data inquiry with HitBTC support about my account (which I am sure they will ignore) but I have documented everything from my end as well.

So what do I need? I need proof of other people willing to step forward and tell Eurojust about their account with HitBTC and how they were scammed. If you can physically show up in The Hague even better, otherwise Skype or Zoom can be one too. Please anybody willing to step forward PM or email me to talk about this. Or simply email me your evidence collected of them scamming you together with your contact information.

If there is anybody from Chile, we can use your help too with some translations, they claim to be in Chilean jurisdiction so we are going to ramp up pressure on Chilean prosecutors as well.

If we stand together we can finally get rid of these scammers once and for all!!!!

[Kazumi69]

Also please for everyone who contacted me. I am doing my best sorting through all the evidence, I did not expect such a response.

Please with everything you guys and girls provided me, also file for a personal data request under GPDR law. This data can assist us greatly in an upcoming legal battle!

[JollyGood]

Do you have any update related to your issue? It has been some time since you last posted in this thread.

Also please for everyone who contacted me. I am doing my best sorting through all the evidence, I did not expect such a response.

Please with everything you guys and girls provided me, also file for a personal data request under GPDR law. This data can assist us greatly in an upcoming legal battle!

[Kazumi69]

Hey,

Yes thanx for the interest. I had a meeting with 2 people and my attorney from Ukraine yesterday in The Hague at the Eurojust office. I presented them all my evidence of scamming and of HitBTC hiding behind KYC measures. I also had like 50 people message me to get their story across with their contact info. I printed this all out and handed it over.

Now Eurojust is not a law enforcement agency they only provide judicial co-operation in criminal matters. So they told me they were going to reach out to agencies all around the world in order to start looking to see what they know about this exchange. So they asked me to wait since these matters can take months but they did assure me they were taking it very seriously since there were a lot of complaints about this for years and the fact that they damage realy KYC/AML legislation by taking advance of this and trying to hide behind it. I have good faith in the dutch about this, they really seemed to know the lingo and are taking me serious.

It can take months or even years, I dont know but the wheels of justice are turning!

[BuHoBeH]

HitBTC SCAM Don't want to withdraw my BTC! 

[estenity]

HitBTC SCAM Don't want to withdraw my BTC! 

endless story.

[Indymoney]

HitBTC SCAM Don't want to withdraw my BTC! 

Just read this thread you not alone very long list of scammed peoples but still others are not taking lesson and still depositing their hard earned money here on this scamm exchange.

[StephenJH]

Hey,

Yes thanx for the interest. I had a meeting with 2 people and my attorney from Ukraine yesterday in The Hague at the Eurojust office. I presented them all my evidence of scamming and of HitBTC hiding behind KYC measures. I also had like 50 people message me to get their story across with their contact info. I printed this all out and handed it over.

Now Eurojust is not a law enforcement agency they only provide judicial co-operation in criminal matters. So they told me they were going to reach out to agencies all around the world in order to start looking to see what they know about this exchange. So they asked me to wait since these matters can take months but they did assure me they were taking it very seriously since there were a lot of complaints about this for years and the fact that they damage realy KYC/AML legislation by taking advance of this and trying to hide behind it. I have good faith in the dutch about this, they really seemed to know the lingo and are taking me serious.

It can take months or even years, I dont know but the wheels of justice are turning!

I highly doubt the suing HitBtc with strong pieces of evidence will be enough to solve the problem efficiently. These guys have prepared the tricky user agreement and they can easily manipulate the T&C in their favor. There are several discussion threads on Reddit about these scammers. Anyway, good luck and pls don't forget to inform us about any update.

[paramind22]

Weird thing just happened the last few days.  I verified a withdrawal 2x with 2fa and email confirmation and they did not let the withdrawal go through either time. 

[estenity]

Weird thing just happened the last few days.  I verified a withdrawal 2x with 2fa and email confirmation and they did not let the withdrawal go through either time. 

are they still alive ?

[coupable]

Weird thing just happened the last few days.  I verified a withdrawal 2x with 2fa and email confirmation and they did not let the withdrawal go through either time. 

are they still alive ?

HitBtc is always alive with a good trading volume everyday. I just checked my account yesterday after a very long time of inactivity and i was even surpried to see some airdropped coins i received during the past two-three years, worth 27$.
Over the years, i learnt from HitBtc and Yobit that a damaged reputation isn't an obstacle to keep scamming money from users in different methods.

[OculusMan]

The account was blocked on the exchange for no reason. First, they asked to provide identification documents. I provided everything on the second day, filled in all the fields. Several times canceled due to poor quality photos, they said that you need a document in English, well, Provided a passport. Then they canceled the procedure several times for unknown reasons, and now they write that my photo was edited. It got to the point of absurdity. If your exchange does not start moving, then I will start moving, and then everyone will know about your fraud