HitBTC.com - The most advanced cryptocurrency exchange

[MishaSER]

I didnt believe it was true whenever I read the accusations since hitbtc worked with no issues for me the last years and i always sent coins out and i made huge profits on some of their smaller coins that only they had (like ETHlend(now Aave), or verge when it was still cheap (before mcaffee) and many others.

Yes, I have always felt that this exchange is acting unfairly, it is impossible to trade on their exchange, the commission is huge and the obligatory KYC. I refused 2 years ago and will never use it in my life.

[Veresha]

I converted some assets and tried to withdraw my coins from HitBTC within the daily limit of 1 BTC, but my account was temporarily disabled.
Now I am going through KYC procedure.
I am waiting a few days to get my funds back, although I wanted to make a quick coin swap. A lot of time and nerves have already been lost.
I have the impression that without KYC, you will not be able to withdraw the amount even many times less than 1 BTC limit.
But the worst part is that I started reading reviews about the HitBTC exchange, and many people accuse them of scams!
I will keep the public informed of my case and will do everything to get my coins back.
I still hope my case isn't so bad.

ps. Just a few minutes ago I received another email:
  - Please upload a valid proof of your residential address document to the "Proof of Address" block. -
I've sent them the proof instantly!
When you withdraw funds, HitBTC takes its time, creating obstacles step by step. First, you will go through many long and tedious attempts to verify your identity, and only then will you receive a request to confirm your residential address. Days,days, days of waiting.
Another little trick. When your withdrawal fails, you will try to send the ticket to the Support Center, but there is always a problem with the CAPTCHA.
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A DAY LATER: Just a few minutes ago I received another email:
Dear Valued Trader,
Thank you for submitting your documents. Our team is currently reviewing them but it may take a while longer. We will get back to you as soon as we possibly can.
Your patience and understanding are very much appreciated.
Regards,
HitBTC Team
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HALF A DAY LATER:
Your account is now verified and we are pleased to welcome you to HitBTC, the most advanced crypto exchange.
            WAITING FOR THE APPROVAL OF THE WITHDRAWAL !
WITHDRAWAL COMPLETED! HOORAY !!!

[IconFirm]

Congratulations.

You've successfully given a bunch of Russian scammers that you don't know or where they are based all your personal & private information so that they can defraud & sell it to any criminal they want. Expect your first large withdrawal to be locked or your first large deposit to be stolen in the meantime.

[Rabbot]

Congratulations.

You've successfully given a bunch of Russian scammers that you don't know or where they are based all your personal & private information so that they can defraud & sell it to any criminal they want. Expect your first large withdrawal to be locked or your first large deposit to be stolen in the meantime.

How did you know that they are Russian?

[logfiles]

<...>
WITHDRAWAL COMPLETED! HOORAY !!!

Well, you are one hell of a lucky chap given that they just left you to withdraw money but then still unlucky to have handed over your KYC documents to the scammers. If I were you, that would be the last time i use HitBTC

So many have been unlucky, like this guy who did everything they asked but still refused to release his money. I am quoting the whole post so that you understand why HitBTC scammers are a pain in the *$$

Hello,
I will tell you about my bad experience with HITBTC where I have loosed all my money when they had locked my account with no reason.
First I have bought an amount of ethereum from a seller that I know, he sent me the amount in my account in HITBTC, I have received the amount, I have exchanged it to bitcoin In HITBTC, next thing I see is that my account is blocked I can’t do any transaction with my account.

I have contacted the support to solve the issue, they asked me to give them my identity and my picture, I sent to them a picture of me holding my passport, they asked me to give them prove of address, I sent to them a picture of that proof, next thing they ask is the payment of the amount received in ethereum; I sent to them screenshots of my PayPal account with the transactions done to pay the seller of ethereum.

After that they demand me to give them the seller identity, I have asked him to give to me because that’s important, he accepted and he sent to me his document identity, I sent to them all documents needed, after that they demanded to give them a paper from a notary to prove that the operation was done in a legal way, I have gone to a notary with the seller, we provided to him all documents and proofs demanded so he can give us a paper to prove that the operation was done in a legal way.

I sent to HITBTC the document signed by the notary, next thing they ask me to give them the authorization to practice to prove that the notary was authorized by the state, i have sent to HITBTC the authorization.

Next thing after that they asked me about the original source of the amount received, I have told them that it was received in many transaction that the seller has given me screenshots of, I sent all this information to HITBTC support, they said that’s alright, everything is good; one last step before unlocking your account is a skype video call, I sent to them my skype account, we’ve fixed a date to the video call, I received the call, I have responded to all theirs questions, I have showed my passport and my face was clear, at the end of the skype video call they told me that they will contact me soon.
The next message I receive from them is that they will not unlock my account and there is no solution to get my account back.
This is my story with HITBTC platform, they took all my money.

[JollyGood]

Hence lay the danger when dealing with these sorts of outfits. If these types of exchanges do not selectively scam their users directly by withholding funds and freezing accounts then they will always be in a position to sell KYC to criminals all over the web.

A lesson for all reading this post, never ever hand over your personal details such as photo id, signature and bank details to any exchange unless absolutely necessary and only when you select the ones with the best reputation.

Congratulations.

You've successfully given a bunch of Russian scammers that you don't know or where they are based all your personal & private information so that they can defraud & sell it to any criminal they want. Expect your first large withdrawal to be locked or your first large deposit to be stolen in the meantime.

[mishax1]

Tried to log in and change password of my account. A week later someone is accessing again my account.

Format your computer.

[logfiles]

Tried to log in and change password of my account. A week later someone is accessing again my account.

If you have funds in there, just withdraw all of them and stop using the exchange all together. If your account doesn't get hacked. Then HitBTC will scam you through their stupid KYC policy.

Also reinstall a clean OS on your device and change all login credentials to your sensitive accounts including emails. Someone or some malware is definitely stealing your login information.

[kickback]

I have a friend who recently bought btx on hitbtc and they have locked her withdrawls for no reason after she set up 2FA.She is new to crypto and is not too happy her money is being held to ransom.They have crossed the wrong person this time because unfortunately for them she is a detective inspector in the fraud squad.HitBTC you are in for a whole lot of whoopass if you decide to scam her;D

[muenze]

Just be careful with any Telegram groups asking for funds. I see this telegram group is starting
to get promoted on the reddit sub too. If they ever ask you about funds or prepayments to
help with your lost hitbtc coins, dont do it.

[simpreza]

Hi. I have the same situation now. They locked my account for no reason. They requested documents and I quickly provided them. But they do not check them and for several days they have not responded in tickets.

I looked for some information about this exchange and found that in 2019 they already had a similar situation. When they had difficulties with the availability of funds on their accounts, they did not think of anything better than freezing traders' accounts under the guise of KYC requirements.

[JollyGood]

I am sorry to read about another victim. HitBTC have a history of selective scamming users. They seem to use any excuse to withhold funds (as the complaints against them show) but the moral of the story is that they should be avoided at all costs.

Hi. I have the same situation now. They locked my account for no reason. They requested documents and I quickly provided them. But they do not check them and for several days they have not responded in tickets.

I looked for some information about this exchange and found that in 2019 they already had a similar situation. When they had difficulties with the availability of funds on their accounts, they did not think of anything better than freezing traders' accounts under the guise of KYC requirements.

[MrWhiteBites]

How the Hell does the likes of Coinmarketcap and Coingecko list this SCAM Exchange.

Word on the street is its owned by Russian mob. Clearly they are paying people off to keep the scam running.

DO NOT SEND ANYTHING to HitBTC you will never see it again. I hope the people behind ruining peoples lives get a knock on the door.....

[afsharj]

I registered on kucoin yesterday and it takes only one hour for KYC, but for hitbtc It takes 2 months, do not waste your time and your coins on this exchange

[IconFirm]

How the Hell does the likes of Coinmarketcap and Coingecko list this SCAM Exchange.

Because they accept "payments" (ie,bribe) to do so, it's how they make their money & the reason nobody should trust either of them - they are simply platforms for promoting scams for payment.

Word on the street is its owned by Russian mob. Clearly they are paying people off to keep the scam running.

Correct.

[JollyGood]

The HitBTC scammers were last online in August 2020. I think we might have seen the last of them for a long time to come.

The complaints were piling up against them for a long time but they kept posting here every so often but not they seem to have given up.

Dear Users!

Today we’re proud to announce brand new Bitcoin exchange - HitBTC!

[simpreza]

Hi. I have the same situation now. They locked my account for no reason. They requested documents and I quickly provided them. But they do not check them and for several days they have not responded in tickets.

I looked for some information about this exchange and found that in 2019 they already had a similar situation. When they had difficulties with the availability of funds on their accounts, they did not think of anything better than freezing traders' accounts under the guise of KYC requirements.

They unlock my account a few days later and allowed me to withdraw my funds. But I don't trust them like I did before.

[MMysterious]

Hi. I have the same situation now. They locked my account for no reason. They requested documents and I quickly provided them. But they do not check them and for several days they have not responded in tickets.

I looked for some information about this exchange and found that in 2019 they already had a similar situation. When they had difficulties with the availability of funds on their accounts, they did not think of anything better than freezing traders' accounts under the guise of KYC requirements.

They unlock my account a few days later and allowed me to withdraw my funds. But I don't trust them like I did before.

2021 and still people trusting this shady exchange. Time to look for new and better exchanges. Newbies you are warned.

[PeaMine]

Can confirm, they are still sketchy and I would not use them if at all possible.

[Winstar78]

Really? After 3 weeks no one is talking here of the ongoing DOGE scam on this site? Wallet locked since 16th of April... Probably insolvent with the cold wallet used to have >1B doge in 2018 now under 10M. And price 70% lower than on other exchanges. This exchange will exit scam very soon.