HitBTC.com - The most advanced cryptocurrency exchange

[JollyGood]

I really am sorry to read about this. 2.6 BTC is a lot of money for anybody regardless of which country they are from but if your brother is from India this must be a big disaster for him to have been scammed by HitBTC. They really are low-life scammers. These cases of selective scamming by HitBTC are disgraceful.

Please explain if your brother was trying withdraw the 2.6 BTC to his own wallet or if he was trying to withdraw fiat/cash to his bank account.

Hi everyone guys!
I want to share my story with HITBTC, which intends to delay the payment to me (and how I was convinced in the future not only to me)!

my ticket 490492

I am writing a story from my brother. In December 2018, my brother decided to replenish the balance of 2.6 btc on hitbtc. Some time after the trade, he decided to pick them up. He was asked to go through KYC. He submitted all the documents. They asked him many times. different documents all the time. He suffered this humiliation. But he gave everything that they asked. After that, they assigned him a Skype call. Nikolas from Hitbtc will introduce his case sends him the same letter with the same content. He was blocked in Trolbox Hitbtc. Telegram support does not help. I write to them every day but they say that they cannot help us with anything! This is the most terrible exchange. My brother from India is big money for him! he is very poorly maintained that he cannot write here!!!

https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://a.radikal.ru/a22/2001/91/16233a508258.jpg
https://c.radikal.ru/c32/2001/c2/8d68c33000d1.jpg

[jerry0]

Is this site still a scam?  Back then i heard very negative reviews about it

[logfiles]

Is this site still a scam?  Back then i heard very negative reviews about it

Yep, from time to time, they still keep locking up customer's funds and their fees are very abnormally high. I would suggest you use other honest and fair exchanges like Binance, Huobi, Kucoin etc

[erikalui]

Is this site still a scam?  Back then i heard very negative reviews about it

Don't store a huge balance on any exchange (especially hitbtc, yobit) as they can anytime freeze your account and ask you to complete KYC which hitbtc has done in case of many users. It's not scam but selective scamming as they refuse to return funds of users and ask them to prove the source as well.

[Indymoney]

Is this site still a scam?  Back then i heard very negative reviews about it

Don't store a huge balance on any exchange (especially hitbtc, yobit) as they can anytime freeze your account and ask you to complete KYC which hitbtc has done in case of many users. It's not scam but selective scamming as they refuse to return funds of users and ask them to prove the source as well.

You are right yobit and hitbtc both from same family I remember I deposited few coins in yobit and suddenly wallet gone in maintanance mode and its take nearly 7 or 8 months for coming back and I have my coins value from 25000 satoshies to just 900 satoshies after this I never use this again.

[gina_kika]

Dear administrators of the exchange! You do not accept documents certified by notary with address confirmation and refer to unclear what. I have already done selfies with these documents and provided everything, and you remain silent and send the same text! Accept the documents or I will write to everyone that you scam

[OriginTrain]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

[JollyGood]

They have been selective scamming for too long. They will keep doing it until the day they close down. They keep making excuses for not releasing funds belonging to users. Seriously, HitBTC should be investigated by various law enforcement agencies and shut down.

[logfiles]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

Yep, I advise anybody who can see this to avoid using HitBTC or else you risk losing your money. There are lots of much better exchanges out there with lower fees and won't just look up your funds randomly and start hiding behind KYC requirements.

[Indymoney]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

It is clear to me this exchange is selectively withholding funds from some users. Avoid. I have left a negative trust rating.

This is the exact reason I was against KYC becoming a standard in the crypto community to begin with, because unscrupulous entities such as HitBTC will take advantage of the concept as an excuse to commit theft and other things.

Feeling sorry for your lost but now its usual stuff from many exchanges as they are blocking accounts and freezing funds without any solid reason in the name of KYC which is really sad but we are not able to do any thing just avoid these scam exchanges as they are alive just because of scams and cheats.

[hugeblack]

Just adding my name to the long list of people that have done KYC verification, holding photos, all sorts of stuff, only to be repeatedly told the exact same thing that the photo isn't accepted and to send it again, along with a long delay.

I hope that your KYC images is really unacceptable, otherwise I think that such sites will sell your documents to third parties.
I don't think they care for their reputation as long as they work in secret, taking advantage of some platforms like changelly and other fast exchange services, so selling personal documents will not make them a scandal.

Identity verification is a necessary thing if you want to deal with centralized platforms but do it only with a reliable and reputable platform and not with platforms like HITBTC.

[sebastian787]

Hello to everyone,
Its been a long time i didnt log in in my account on HITBTC. Beginning of March i started checking all my exchanges again. I had 2FA security in all of them.
After such long time I forgot that I have changed mobile device so I couldn’t get the 2FA anymore. With every exchange they just sent me a secret code on my personal phone number or an email and my account was fine within few minutes. With HITBTC im exchanging emails from 14 March until today without success. After asking me question about trades and dates that its impossible to remember as i havent logged in for 2 years, they asked for my personal documents, selfie, extra picture with selfie showing their email i received that i provided everything, then they asked for specific dates and transactions that i had no idea. Finally they asked me about the date of the account creation that i provided, after that i informed them about 2 specific coins i have inside and they STILL dont give me access to my account and funds. These guys are scammers that i lost almost a month of my time exchanging emails every day with them.
Anybody who has issues with them can contact me so we can file a complaint to authorities through my lawyer. Its time to stop scammers once and for all.
If Anyone from the moderators wants the emails and everything i can provide to him all the information.
Soon I will upload the emails here also so anybody can judge by himself.
Thank you

[logfiles]

<...>

Why would you keep your coins in an exchange thou? This has been preached over an over again "Never keep your coins in an exchange long term", "Not your private key, Not your coins"

On top of that, HitBTC is one of the worst old exchanges that still exist, we are seeing complaints about them here week in, week out. Avoid using them Like CoronaVirus.

[StephenJH]

Hello to everyone,
Its been a long time i didnt log in in my account on HITBTC. Beginning of March i started checking all my exchanges again. I had 2FA security in all of them.
After such long time I forgot that I have changed mobile device so I couldn’t get the 2FA anymore. With every exchange they just sent me a secret code on my personal phone number or an email and my account was fine within few minutes. With HITBTC im exchanging emails from 14 March until today without success. After asking me question about trades and dates that its impossible to remember as i havent logged in for 2 years, they asked for my personal documents, selfie, extra picture with selfie showing their email i received that i provided everything, then they asked for specific dates and transactions that i had no idea. Finally they asked me about the date of the account creation that i provided, after that i informed them about 2 specific coins i have inside and they STILL dont give me access to my account and funds. These guys are scammers that i lost almost a month of my time exchanging emails every day with them.
Anybody who has issues with them can contact me so we can file a complaint to authorities through my lawyer. Its time to stop scammers once and for all.
If Anyone from the moderators wants the emails and everything i can provide to him all the information.
Soon I will upload the emails here also so anybody can judge by himself.
Thank you

These guys have created a digital version of pickpocketing, the withdrawal fees are still have pegged to around $6 for all altcoins. Just curious, what happened later? Did you get your funds back or HitBtc had made a next step towards scamming one more random user who forgot to log in the exchange account for years? A similar situation has happened to me but the locked funds were less than $200, so I just sent the right documents for passing KYC, AML.  

[Kazumi69]

Hi friends!

I am sorry to admit that, I as well have been scammed by HitBTC for 10 BTC. I have been trying to "verify" my account for 2 years now. 

But it is safe to say that they will never release those funds considering the amount involved. Sure they will unfreeze an account with a few $100 here and there in order to legitimize their whole fraud operation but anything larger they will keep locked up in order to hide their insolvency.

But they tide just MIGHT be turning. I have been emailing prosecutors and lawyers all around the world about this case and I have found an attorney from the Ukraine that holds close relations with people at Eurojust in order to combat cybercrime. We have a meeting scheduled in The Hague, Netherlands with Eurojust about this case. The EU is trying to ramp up prosecution of financial crimes and cyber crime so they are keen to listen at this point.

Now my attorney has filed a data inquiry with HitBTC support about my account (which I am sure they will ignore) but I have documented everything from my end as well.

So what do I need? I need proof of other people willing to step forward and tell Eurojust about their account with HitBTC and how they were scammed. If you can physically show up in The Hague even better, otherwise Skype or Zoom can be one too. Please anybody willing to step forward PM or email me to talk about this. Or simply email me your evidence collected of them scamming you together with your contact information.

If there is anybody from Chile, we can use your help too with some translations, they claim to be in Chilean jurisdiction so we are going to ramp up pressure on Chilean prosecutors as well.

If we stand together we can finally get rid of these scammers once and for all!!!!

[JollyGood]

I am sorry to read about the problems you had with this scam HitBTC exchange. They have been selectively scamming users for years and like you said they will choose to play games blocking/unblocking accounts to give an air of respectability associated with a bonafide business but they are nothing but scammers.

Hi friends!

I am sorry to admit that, I as well have been scammed by HitBTC for 10 BTC. I have been trying to "verify" my account for 2 years now. 

But it is safe to say that they will never release those funds considering the amount involved. Sure they will unfreeze an account with a few $100 here and there in order to legitimize their whole fraud operation but anything larger they will keep locked up in order to hide their insolvency.

But they tide just MIGHT be turning. I have been emailing prosecutors and lawyers all around the world about this case and I have found an attorney from the Ukraine that holds close relations with people at Eurojust in order to combat cybercrime. We have a meeting scheduled in The Hague, Netherlands with Eurojust about this case. The EU is trying to ramp up prosecution of financial crimes and cyber crime so they are keen to listen at this point.

Now my attorney has filed a data inquiry with HitBTC support about my account (which I am sure they will ignore) but I have documented everything from my end as well.

So what do I need? I need proof of other people willing to step forward and tell Eurojust about their account with HitBTC and how they were scammed. If you can physically show up in The Hague even better, otherwise Skype or Zoom can be one too. Please anybody willing to step forward PM or email me to talk about this. Or simply email me your evidence collected of them scamming you together with your contact information.

If there is anybody from Chile, we can use your help too with some translations, they claim to be in Chilean jurisdiction so we are going to ramp up pressure on Chilean prosecutors as well.

If we stand together we can finally get rid of these scammers once and for all!!!!

[Kazumi69]

Also please for everyone who contacted me. I am doing my best sorting through all the evidence, I did not expect such a response.

Please with everything you guys and girls provided me, also file for a personal data request under GPDR law. This data can assist us greatly in an upcoming legal battle!

[JollyGood]

Do you have any update related to your issue? It has been some time since you last posted in this thread.

Also please for everyone who contacted me. I am doing my best sorting through all the evidence, I did not expect such a response.

Please with everything you guys and girls provided me, also file for a personal data request under GPDR law. This data can assist us greatly in an upcoming legal battle!

[Kazumi69]

Hey,

Yes thanx for the interest. I had a meeting with 2 people and my attorney from Ukraine yesterday in The Hague at the Eurojust office. I presented them all my evidence of scamming and of HitBTC hiding behind KYC measures. I also had like 50 people message me to get their story across with their contact info. I printed this all out and handed it over.

Now Eurojust is not a law enforcement agency they only provide judicial co-operation in criminal matters. So they told me they were going to reach out to agencies all around the world in order to start looking to see what they know about this exchange. So they asked me to wait since these matters can take months but they did assure me they were taking it very seriously since there were a lot of complaints about this for years and the fact that they damage realy KYC/AML legislation by taking advance of this and trying to hide behind it. I have good faith in the dutch about this, they really seemed to know the lingo and are taking me serious.

It can take months or even years, I dont know but the wheels of justice are turning!

[BuHoBeH]

HitBTC SCAM Don't want to withdraw my BTC!