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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 92831 times)
Possum2
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January 29, 2018, 06:39:16 AM
 #1241

Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you

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hitan89
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January 29, 2018, 06:45:33 AM
 #1242

hi hitbtc, do you really constantly change eth addresses?
ive got some tokens sent to one of your eth address but now the current one is different.
Can you forward the tokens to it or at least give me the private key or access to the old address so I can manage my tokens.

Thanks.

Same problem with TRX address. Was changed 3-4 times by HITBTC. Still waiting for deposit about 9 days. I hate this SCAM-Exchange. We need to do something with this f*ckin SCAM. So guys who know what to do? Call police? )
chris200x9
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January 29, 2018, 09:23:26 AM
 #1243

Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you



That means you didn't enable your 2fa function in your account? I don't know whether this will work for you or not. But want you try below method.

If they still allow you to withdraw your coins since you didn't receive your email then enable 2fa function then to withdraw your coin you just need to enter pin from 2fa feature and no need to worry about receiving email anymore.

I always suggest enabling 2fa before you deposit money into any online sites.
Possum2
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January 29, 2018, 11:37:08 AM
 #1244

Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
Shintoff
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January 29, 2018, 03:58:57 PM
 #1245

Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process
cex.bz
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January 29, 2018, 04:43:28 PM
 #1246

 For any coins getting message 'Currency operations not available'
for transfer or withdrawal.

According to health page all wallets are fine. Problem is for any coin. basically i can't withdraw any money at all.

Anyone else facing the same issue?

For HitBTC support - Ticket ID #220947, please help. A lot of money in the account, i'm very worried.
Goliath88
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January 29, 2018, 07:01:11 PM
 #1247

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?
jdragon
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January 29, 2018, 09:17:51 PM
 #1248

I still havent receive my money at HitBTC.

Another days have passed... 12days now i still havent receive any respond to my ticket and no sign of deposited fund.
#203676.
0xc99d6ad893c050dd3a56cff0ca6edcb9f002395e395b4e808645144da0b921cf


So this is first huddle.
Then i wont be tradding there and once got my coin i will transfer out....

Then come second huddle. waiting for it to transfer out.

Why anyone new trouble to use this site.
loosing high fee alone could cost fortune.


Guess need to earn back from following pump at mega pump
https://discord.gg/9S8dQ7
nimethasa
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January 29, 2018, 11:13:27 PM
 #1249

i have problem deposit
my deposit 3 month not receive in my balance
iam deposit wrong addres, iam deposit to coin A but addres use coin B


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SheepSuit
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January 30, 2018, 12:17:30 PM
 #1250

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

I have succesfully withdrawn LTC

Possum2
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January 30, 2018, 02:39:38 PM
 #1251

Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process

I have 2FA, the transfer process does not give me any choice:  The last step for me is to receive a link to my email for verification.

It appears every time I try to withdrawal coins.  My last withdrawal was on December 29th-  since then I cannot withdraw anything.

I tried LTC too, cannot move it off the exchange either!
Possum2
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January 30, 2018, 02:47:28 PM
 #1252

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

I have succesfully withdrawn LTC

I tried LTC just a few minutes ago, did not work.

During the withdrawal process, did you receive a message from Hitbtc that you needed to confirm an email link ?
Possum2
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January 30, 2018, 02:54:53 PM
 #1253

Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process

This is the exact quote I receive from Hitbtc each time I try to withdraw my coins, it is the final step-  I never receive an email link.  I have checked my email, it is working ok.  The last time I was able to withdraw coin was on December 29th.



"You withdrawal request requires a confirmation by e-mail."
Possum2
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January 30, 2018, 03:01:02 PM
 #1254

Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you



Hello Hitbtc Exchange Support:  Please reach out to me for assist
Goliath88
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January 30, 2018, 04:33:53 PM
 #1255

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

I have succesfully withdrawn LTC

Thank's! I'll try that.
paramind22
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January 30, 2018, 07:30:52 PM
 #1256

Site is down right now.


Goliath88
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January 31, 2018, 08:17:48 AM
 #1257

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

I have succesfully withdrawn LTC

Thank's! I'll try that.

Neither LTC nor BTC worked for me yesterday.
Today I could withdraw BTC for acceptable 0.001 BTC within one hour. I am happy that I managed to get my funds out and I'll be sure not to come back to HitBTC.
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January 31, 2018, 08:57:15 AM
 #1258

Just received TRX from HitBTC... seem they have fix TRX issue.. what they claim

I have successfully withdraw it as well.. not too sure if i want to trade there anymore.

They havent gain my trust by not answering my tickets. if they have done that i would of understand but not for 13days without any updating.

Guess need to earn back from following pump at mega pump
https://discord.gg/ghQPV5T
Call_Me_Bambi
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January 31, 2018, 11:47:13 AM
 #1259

Is HitBTC going to list Bitcoin Interest (BTI), the Bitcoin Interest web site says that the fork has occured and that HitBTC is an "Active Partner" but I don't see BTI on the HitBTC list of coins. Any idea when/if it will be listed.
https://www.bitcoininterest.io/
Possum2
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January 31, 2018, 03:37:27 PM
 #1260

Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you



Hello, I am still trying to reach out to Hitbtc support!

Hello Hitbtc Exchange Support:  Please reach out to me for assist
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