HitBTC.com - The most advanced cryptocurrency exchange

[hitbtc]

mehceh, unfortunately, you failed to complete the KYC procedure that was explained to you in detail step by step. Please contact the dedicated team member assigned to your ticket and follow their instructions to resolve the issue and retrieve your funds.

[hitbtc]

I faced the same problem like mehceh. Hitbtc locked my account with 7 BTC.

Stay away from hitbtc now

A lot of traders have same problems on hitbtc. A lot of cases can be found on reddit.

alexah, KYC procedures are routine for all major exchanges. A lot of HitBTC customers pass them and continue trading, although messages from those who fail to pass the verification procedures are usually more visible.

What's your support ticket ID? Please share it here for an update.

[OmegaStarScream]

So you do confirm that one could get his account closed without prior notice? Some people are using your services just because there is no need to verify their identity and they are not wiling to provide it in the future either.

[StarterX]

Now hitbtc   ignoring me    why support mark as solved ?

[StarterX]

StarterX, we're currently reviewing your support tickets. Please give us the time to conduct full research before getting back to you with some good news.

 what your support is doing?

http://myprintscreen.com/s/sbyj/e129fc9fc3   Nelly Marsh ( Hitbtc support )  mark as solved  , but i got nothing in my hitbtc account, what is this?

do you have  answer about this??


http://i67.tinypic.com/i6l9u9.png

[Iralii]

hello i have problem with my account HITBTC
i cant  withdraw  coin and transfer money from main  to trading acc
Ticket ID #266545
Please help me  ASAP

[estenity]

I see that many are complaining here !

I have also a deposit problem, and support is slow to respond.

[IconFirm]

I see that many are complaining here !

Check out the scam thread - it's full of HitBTC.com accusations......

[BTCeminjas]

I see that many are complaining here !

Check out the scam thread - it's full of HitBTC.com accusations......

Hoping that hitBTC staff will fix these problems as soon as possible, or they are losing traders.
I have an account in hitBTC and I don't have to open on it because all crypto's are decrease.
I saw that there are more featuring coins for trading, and I think they always have technically maintenance so that we could not cash out.

[MarcelJaeger]

I send a lot of mined Monero to HitBTC everyday and do a lot of high frequency trading which they make a lot of money in fees from...
But now, they changed my Monero address without even notifying me!!!!

So I had 28XMR sent to what had always been my XMR address, but it's not showing up on my account as they changed my XMR address.
I assume HitBTC just keeps it, because I've raised a support ticket, 266121, and they haven't responded!

Why would they change my address without notifying me?? And then just keep a serious amount of money for themselves!

[v1t0z]

I faced the same problem like mehceh. Hitbtc locked my account with 7 BTC.

Stay away from hitbtc now

A lot of traders have same problems on hitbtc. A lot of cases can be found on reddit.

alexah, KYC procedures are routine for all major exchanges. A lot of HitBTC customers pass them and continue trading, although messages from those who fail to pass the verification procedures are usually more visible.

What's your support ticket ID? Please share it here for an update.

I'm waiting for my BTC withdrawal for a very long time!
After withdrawal confirming I see NO BTC on account balance, NO TXID and NO CANCEL BUTTON!
Operation ID: c0fae14b-7918-4fb3-9b11-f6a06c16683b
Ticket #267299 with no responce.

[StarterX]

they ask my payment proof, i provide them

http://i68.tinypic.com/2moy3wp.png

[estenity]

I send a lot of mined Monero to HitBTC everyday and do a lot of high frequency trading which they make a lot of money in fees from...
But now, they changed my Monero address without even notifying me!!!!

So I had 28XMR sent to what had always been my XMR address, but it's not showing up on my account as they changed my XMR address.
I assume HitBTC just keeps it, because I've raised a support ticket, 266121, and they haven't responded!

Why would they change my address without notifying me?? And then just keep a serious amount of money for themselves!

my problem is also a monero deposit that does not show in my account after 8 days.
i have already recently used the address and it had been OK, so i am sure of the address.
i have got 2 ticket numbers and i have put a complaint on the site, however hitbtc support does not respond.

[BitcoinPlusBus]

Anyone know what HitBTC are charging coins for a listing these days?Is it a good exchange?

[mehceh]

Check that

https://www.reddit.com/r/LordOfScammers/comments/89h4fg/explanations_of_pure_scam_65000_usd_stolen_by/

Waiting since 1 Feb.

[DrkLvr_]

I'm so glad i pulled everything off this exchange in time. Fake volume, selective scamming. Nothing but problems with this shit exchange

[hitbtc]

Iralii, MarcelJaeger, v1t0z: please expect an email update from the support agent assigned to your ticket.

[hitbtc]

estenity, what's your support ticket ID?

[hitbtc]

StarterX, please don't create multiple support requests: you have already provided us with the details in your first support ticket, your request is currently being worked on.

[mehceh]

i feel like a just few baby steps remained.

Can you warn your team for my ticket ? Just want to new screenshots and i sent.

I feel so good now but i can't sure it will be done or not 

Ticket: #224572 and assigned to Mathias Huber.