HitBTC.com - The most advanced cryptocurrency exchange

[StarterX]

Hitbtc 100% scam, now i can't login on Hitbtc support, ( Invalid username/password ), i tried ( Forget my password ), but i haven't receive any e-mail confirmation from them to my  E-mail, what a joke

[hitbtc]

Hitbtc 100% scam, now i can't login on Hitbtc support, ( Invalid username/password ), i tried ( Forget my password ), but i haven't receive any e-mail confirmation from them to my  E-mail, what a joke

Sorry about the issue you’re experiencing. Thank you for provided information! Our Support Team will take care of it at a shortest notice, and you’ll receive our reply within a day.

[NJB18]

Guys despite facing lots of issues I am a bit relieved nonetheless that their representative continues to stay active here. So maybe you can post here your complains here and details, specifically your support id. Hopefully more people from HitBTC will be tasked to solve issues from clients as they are the backbone of success.

[StarterX]

Hitbtc 100% scam, now i can't login on Hitbtc support, ( Invalid username/password ), i tried ( Forget my password ), but i haven't receive any e-mail confirmation from them to my  E-mail, what a joke

Sorry about the issue you’re experiencing. Thank you for provided information! Our Support Team will take care of it at a shortest notice, and you’ll receive our reply within a day.

No reply from your Support team, i provide them both my XMR ( 0.4, 0.4 = 0.8 Total XMR ) coin Transactions IDs/Hash, but they are not replying me,

[sunsilk]

Guys despite facing lots of issues I am a bit relieved nonetheless that their representative continues to stay active here. So maybe you can post here your complains here and details, specifically your support id. Hopefully more people from HitBTC will be tasked to solve issues from clients as they are the backbone of success.

They can apologize about their customers experience but the question is are they really taking care of these complains?

No one seems to reply that they have resolved (I can't do the digging for the whole thread looking for people who are helped with hitbtc's support).

Just like this guy

No reply from your Support team, i provide them both my XMR ( 0.4, 0.4 = 0.8 Total XMR ) coin Transactions IDs/Hash, but they are not replying me,

I would depend on the trust rating given to them by two DT's and look at the dates, it was years ago.  

[luffare]

Hi, Guys!
Need some advice!
Gotta withdraw some coins (right now I have'em in BTC) from the exchange. Which one cryptocurrency is fastest to do it? Doge? Eth? Or maybe the same BTC?

[slackcryptoz]

Hi, Guys!
Need some advice!
Gotta withdraw some coins (right now I have'em in BTC) from the exchange. Which one cryptocurrency is fastest to do it? Doge? Eth? Or maybe the same BTC?

With hitbtc you won't be facing any issues with the withdrawal. Everything happens almost in the same time period and the transaction fee too is similar. I haven't experienced with other coins, but with bitcoin the withdrawal is quite fast.

[bernard75]

Depends where your coming from.
If it is a"modern" country using SEPA, i would go thru Stamp, Kraken or here in that order.
If you dont have that "privielage" i would HODL.
Oops, absolutly misunderstood, but still never keep any coins anywhere but where you have full control over them.

[reliable]

Guys despite facing lots of issues I am a bit relieved nonetheless that their representative continues to stay active here. So maybe you can post here your complains here and details, specifically your support id. Hopefully more people from HitBTC will be tasked to solve issues from clients as they are the backbone of success.

People are facing huge issues at the exchange and thus their grievances are increasing. ideally if things are right at first place itself than the support requirement would be minimum and only would required for some specific case. But if lot of people do complain or have issues it means thing is not working in the right direction as you would expect.

[bernard75]

We understand and appiciate your issue, but unfortunatly our secrartery is not working today.

[marcelion]

Please also check my ticket #240933 with an ETH transaction made from a contract 

I know, the issue is only 8 days old.... but I needed that ETH 8 days ago to invest 

[StarterX]

No reply from hitbtc support, my issues not fix.

[marcelion]

Please also check my ticket #240933 with an ETH transaction made from a contract 

I know, the issue is only 8 days old.... but I needed that ETH 8 days ago to invest 

The issue has been solved after 8 days. Thank you.

[StarterX]

Hitbtc scam,  here is the Proof

today i got e-mail a from hitbtc support  >  http://prntscr.com/ildn9u   look at the ticket number, Ticket #243131, the deleted this ticket 5 days ago,

here is the ticket url  >    https://support.hitbtc.com/hc/en-us/requests/243131

oops
The page you were looking for doesn't exist
You may have mistyped the address or the page may have moved

Take me back to the home page

Scam 100%, they scammed me 0.8 XMR,

i opened a new ticket with my second hitbtc account 5 days ago  >  http://prntscr.com/ildqbs  no reply yet 

[mishax1]

80$ for Maidsafe withdrawal from your exchange.

[BitcoinExpart]

80$ for Maidsafe withdrawal from your exchange.

This is insane. It has astronomical fees. Like this one tons of horrible experience on HitBTC. Then just avoid it as there outside tons of alternative offering quality service.

[StarterX]

Why Hitbtc support not replying me?

[chentron]

not able to withdraw USDT...

[toger1958]

@hitbtc: After making few succesfull deposit and withdrawls (not big sums), on last pending withdraws I got the red cross so they failed and I receive "Currency operations are not available" without any information, I cannot even move funds from "Main account" to "Trading account". I have created already the ticket id #251169 - please help me fix this. It is urgent!

[modic]

not able to withdraw USDT...

I have the same problem. How long do I need to wait normally until t works again?