Smartvirus
Legendary
Offline
Activity: 1750
Merit: 1172
Playbet.io - Crypto Casino and Sportsbook
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October 08, 2023, 08:21:59 PM |
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Can somebody who has connections in BC.game website please contact the forum representative (member called BC.GAME on here) regarding an update on this scam accusation? https://bitcointalk.org/index.php?topic=5466857.new#newI am flabbergasted. Mid-september he said he would investigate things and if the story was true he would compensate me....and then he simply didn't log in on here for 3 full weeks? Can somebody alert him? This is so weird and disappointing.... Just did a review on your earliest complains from the referenced thread and though it’s taken sometime, perhaps they have a reason and I feel it would have been best your updated on what’s the development to keep faith and your mind at ease but then, having to remind the team like you’ve done in resounding the pending issue isn’t a bad idea. I can see that BC. Game have been active on the forum lately and will always keep a close eye on the thread so, the user would be sure to relay your concerns once more to the team and you would as well, keep the contacts on their toes by asking necessary questions on update and concerns about your situation. Calmly follow up your complaints and cooperate with the team to get your solution. I wish for that it gets resolved though, good luck.
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GekkeBelg
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October 08, 2023, 09:04:45 PM |
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Still not resolved no. They are playing stupid, saying "you already withdrew your funds". Well, that was only my deposit plus some small casino winnings, which had nothing to do with the confiscated sports winnings.
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Jannn
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October 09, 2023, 03:59:36 PM |
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Still not resolved no. They are playing stupid, saying "you already withdrew your funds". Well, that was only my deposit plus some small casino winnings, which had nothing to do with the confiscated sports winnings.
This casino is a fucking scam man
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ngocloi93
Newbie
Offline
Activity: 3
Merit: 0
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October 19, 2023, 09:40:41 PM |
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I know this website. Crash is my favourite, referral system is also nice. But not sure about others.
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GekkeBelg
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October 21, 2023, 08:42:35 AM |
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HEEEELLLOOOO ?? BC.GAME?
"If everything you posted, including the screenshots are real then I assure you that we will make this right"
Your quote on September 16th. Since then: - nothing has happened at all - no refund of my unfairly void bet of 88mbtc was made
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Slow death
Legendary
Online
Activity: 3332
Merit: 1130
Leading Crypto Sports Betting & Casino Platform
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October 21, 2023, 09:41:53 AM |
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HEEEELLLOOOO ?? BC.GAME?
"If everything you posted, including the screenshots are real then I assure you that we will make this right"
Your quote on September 16th. Since then: - nothing has happened at all - no refund of my unfairly void bet of 88mbtc was made It seems that their representative on this forum doesn't have much interest in going on the forum to find out if there are any complaints and if so, then forwarding the case to the technical department to resolve the case, in your case in particular, it's sad It's been so long without it being resolved, op hasn't been on this forum for over 2 weeks, and looking at the cases of complaints against them that have appeared on the internet, it seems to me that they are increasing, for example on trustpilot, there are many complaints against they: https://www.trustpilot.com/review/bc.gamebut the strange part is that they have an active representative on trustpilot and have responded to people's complaints, I don't understand why they give priority to responding on trustpilot, but here on this forum they are not active, even being inactive for more than 2 weeks, maybe it's the case that you also post your complaint on trustpilot, who knows, maybe they will respond to you and can solve your problem, because I highly doubt they will respond to you anytime soon here on this forum. they don't give any importance to this forum and the people who complain on this forum
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AbuBhakar
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October 21, 2023, 12:31:23 PM |
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HEEEELLLOOOO ?? BC.GAME?
"If everything you posted, including the screenshots are real then I assure you that we will make this right"
Your quote on September 16th. Since then: - nothing has happened at all - no refund of my unfairly void bet of 88mbtc was made
They are possibly ducking to your case already since they already acknowledged your issue last month and obviously the support chat shown on screenshot is not ethical at all. They also pause their campaign while there’s a lot of pending scam accusation against them here in the forum and other review platform. Casinoguru and askgambler are your best option now that the OP of this casino is already inactive here while there’s pending case.
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Mahdirakib
Legendary
Offline
Activity: 2226
Merit: 1061
In Search of Incredible
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October 21, 2023, 04:26:13 PM |
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~snip~
BCgame representative has addressed the other two user issues publicly on 5th October and both of those have been solved by them. I'm wondering why they are not resolving your issue yet. @efialtis, can you ask them to look into this again? Also, tell them to declare their final decision publicly so that we can judge it.
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Volgastallion
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October 21, 2023, 05:33:30 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
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Fivestar4everMVP
Legendary
Offline
Activity: 2576
Merit: 1095
Leading Crypto Sports Betting & Casino Platform
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October 23, 2023, 12:11:19 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
Do not talk like this; for business-wise, a penny put together in one million places could become a thousand, and a dollar put together in one million places could become a million dollars, so this is to tell you that every penny is important to every business minded person or company. This is why a casino could confiscate any amount of money regardless of how small the money is, for to us, that money is small and we blame the casino for confiscating such an amount of money when it is nothing to them compared to how big they are, but to the casino, that money is something regardless of how small, for most of the time, it is that little amount of money put together that gives them the million and billions of dollars they have in their possession.
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Wiwo
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October 23, 2023, 01:13:42 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
Do not talk like this; for business-wise, a penny put together in one million places could become a thousand, and a dollar put together in one million places could become a million dollars, so this is to tell you that every penny is important to every business minded person or company. This is why a casino could confiscate any amount of money regardless of how small the money is, for to us, that money is small and we blame the casino for confiscating such an amount of money when it is nothing to them compared to how big they are, but to the casino, that money is something regardless of how small, for most of the time, it is that little amount of money put together that gives them the millions and billions of dollars they have in their possession. Just like our local bank's deductions that we sometimes feel that is a small amount and we don't border about it, but by the time the small cent deductions are done to a large figure of their clients that amount will equal into something that we may not be able to comprehend and at some point being unable to recover, so for that it doesn't matter the amount, as long as it a balance deduction, if it is done unlawfully it means we have to bear in mind that we may be at risk still trying to use such platform for whatever reason. Most times we forget so quickly one or two accusations, claims and issues that are left in handled and that could amount to something that we may regret not paying attention to shortly.
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topbitcoin
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October 23, 2023, 04:59:06 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
Do not talk like this; for business-wise, a penny put together in one million places could become a thousand, and a dollar put together in one million places could become a million dollars, so this is to tell you that every penny is important to every business minded person or company. This is why a casino could confiscate any amount of money regardless of how small the money is, for to us, that money is small and we blame the casino for confiscating such an amount of money when it is nothing to them compared to how big they are, but to the casino, that money is something regardless of how small, for most of the time, it is that little amount of money put together that gives them the million and billions of dollars they have in their possession. We just need to be patient, maybe they are having problems, and not just for this forum, maybe out there they also have many demands that must be resolved. So some problems are in the queue to be resolved. I don't mean to defend them but we also can't force it, some people are also trying to contact their services so that they can get answers to the detention and what the casino is doing. yes such a small amount will not matter to them if they don't care about that small amount, but like a company that has procedures, of course every employee who handles problems in the casino needs to obey every settlement process so that the casino also runs well. We just have to hope that any problems with BC.Game casino can be resolved before things get messy which can make their reputation even worse, especially on this forum.
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iv4n
Legendary
Offline
Activity: 3458
Merit: 1208
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October 24, 2023, 10:04:05 AM |
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I see they answered you there, I guess that's a good thing... you asked them good questions, but I doubt you will get answers, they can't allow themselves to be so transparent, at least that's what I think. In any case, I hope that the matter will be resolved in your favor.
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dplay
Member

Offline
Activity: 96
Merit: 10
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October 25, 2023, 08:25:59 AM |
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Juse14
Sr. Member
  
Offline
Activity: 1246
Merit: 435
Duelbits
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October 25, 2023, 11:54:34 AM |
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I have seen it, in my opinion your funds are very large, so I think it would be better for you to show proof of your ownership, traces of transactions and all kinds of things so that your argument is more credible for many people to consider here. Maybe including some screenshots of your accusations would be much better than just writing a complaint. I still didn't expect it to happen like this, as far as I know BC, gaming is a very large platform and is well known as a fairly good casino in many communities, after many cases that have been reported on the forum have not been resolved by BC.Game, I feel disappointed with their performance has become this slow.
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dplay
Member

Offline
Activity: 96
Merit: 10
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October 25, 2023, 01:13:30 PM |
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I have seen it, in my opinion your funds are very large, so I think it would be better for you to show proof of your ownership, traces of transactions and all kinds of things so that your argument is more credible for many people to consider here. Maybe including some screenshots of your accusations would be much better than just writing a complaint. I see your point regarding credibility on the forum, however, if you read the askgamblers complaint, the casino has not questioned any of the info I posted. That should be worth something.
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GekkeBelg
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October 31, 2023, 01:37:15 PM |
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Dear OP,
This situation is very odd and from what I have gathered from your post here, we owe you an apology. This is not by any means a standard response our CS should give. I have to look into the matter as this is the first I am hearing about it. If everything you posted, including the screenshots are real then I assure you that we will make this right. Thank you for bringing this to our attention.
After months of trying to get my justice and despite a literal promise of their representative on here (see quote above) they just confiscate my funds. As an experienced and long-time gambler I have never seen once-respected sportsbook/casino act in this unethical way. I advice everyone to stay away from BC.game since if they can do this to me, they can do it to everyone. Also they have 130 complaints against them on Casino Guru, of which even 10 in this month October alone: https://casino.guru/complaints/allA flag has been created: https://bitcointalk.org/index.php?action=trust;u=2503677;page=iflags
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Slow death
Legendary
Online
Activity: 3332
Merit: 1130
Leading Crypto Sports Betting & Casino Platform
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October 31, 2023, 11:39:15 PM |
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Dear OP,
This situation is very odd and from what I have gathered from your post here, we owe you an apology. This is not by any means a standard response our CS should give. I have to look into the matter as this is the first I am hearing about it. If everything you posted, including the screenshots are real then I assure you that we will make this right. Thank you for bringing this to our attention.
After months of trying to get my justice and despite a literal promise of their representative on here (see quote above) they just confiscate my funds. As an experienced and long-time gambler I have never seen once-respected sportsbook/casino act in this unethical way. I advice everyone to stay away from BC.game since if they can do this to me, they can do it to everyone. Also they have 130 complaints against them on Casino Guru, of which even 10 in this month October alone: https://casino.guru/complaints/allA flag has been created: https://bitcointalk.org/index.php?action=trust;u=2503677;page=iflagsFrom what I see they won't look into your case anymore, this becomes more confirmed because OP has been on the forum and hasn't responded to your complaints and from what I could read in the scam accusation thread that you created, askgamblers also sided with this casino, so the best option for you would be to forget about that casino and not use them anymore. Also from now on, be more careful with new casinos and avoid putting a lot of money in a single casino because when you put a lot of money in a single casino and the casino blocks you then you will lose everything. I hope you forget about them, so you can at least rest, wasting your time with this casino will not solve your case, for them the case is closed and they will not go back on the decisions they make. just see that in recent days they have had many accusations of scams on trustpilot and even though their representative on trustpilot is active, the answers they have given do not seem to me to be convincing that they will resolve people's complaints on trustpilot. so forget this casino and choose other good old casinos
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SquirrelJulietGarden
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November 01, 2023, 12:55:17 AM |
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From what I see they won't look into your case anymore, this becomes more confirmed because OP has been on the forum and hasn't responded to your complaints
You are right that BC.Game's representative is actively with log in but did not make any reply in Bitcointalk recent weeks. They no longer reply on any accusation includes this case. I can not know they are right and accusations against them are valid or not but with their latest activities, at least they no longer care about those cases. Maybe in their vision, they already considered those cases as Closed / Solved. I hope you forget about them, so you can at least rest, wasting your time with this casino will not solve your case, for them the case is closed and they will not go back on the decisions they make.
I see the user has habit to try using many casinos and after a while, with some withdrawals, he got troubles and not all cases he received all money back. I don't know why he would prefer to take so much risk this way. If he has good gambling skills, he can win on big and trusted casinos and will not have withdrawal problems.
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