Mahdirakib
Legendary
Offline
Activity: 2618
Merit: 1192
In Search of Incredible
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October 21, 2023, 04:26:13 PM |
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~snip~
BCgame representative has addressed the other two user issues publicly on 5th October and both of those have been solved by them. I'm wondering why they are not resolving your issue yet. @efialtis, can you ask them to look into this again? Also, tell them to declare their final decision publicly so that we can judge it.
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Volgastallion
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October 21, 2023, 05:33:30 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
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Fivestar4everMVP
Legendary
Offline
Activity: 2968
Merit: 1159
Leading Crypto Sports Betting & Casino Platform
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October 23, 2023, 12:11:19 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
Do not talk like this; for business-wise, a penny put together in one million places could become a thousand, and a dollar put together in one million places could become a million dollars, so this is to tell you that every penny is important to every business minded person or company. This is why a casino could confiscate any amount of money regardless of how small the money is, for to us, that money is small and we blame the casino for confiscating such an amount of money when it is nothing to them compared to how big they are, but to the casino, that money is something regardless of how small, for most of the time, it is that little amount of money put together that gives them the million and billions of dollars they have in their possession.
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Wiwo
Legendary
Online
Activity: 1764
Merit: 1090
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October 23, 2023, 01:13:42 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
Do not talk like this; for business-wise, a penny put together in one million places could become a thousand, and a dollar put together in one million places could become a million dollars, so this is to tell you that every penny is important to every business minded person or company. This is why a casino could confiscate any amount of money regardless of how small the money is, for to us, that money is small and we blame the casino for confiscating such an amount of money when it is nothing to them compared to how big they are, but to the casino, that money is something regardless of how small, for most of the time, it is that little amount of money put together that gives them the millions and billions of dollars they have in their possession. Just like our local bank's deductions that we sometimes feel that is a small amount and we don't border about it, but by the time the small cent deductions are done to a large figure of their clients that amount will equal into something that we may not be able to comprehend and at some point being unable to recover, so for that it doesn't matter the amount, as long as it a balance deduction, if it is done unlawfully it means we have to bear in mind that we may be at risk still trying to use such platform for whatever reason. Most times we forget so quickly one or two accusations, claims and issues that are left in handled and that could amount to something that we may regret not paying attention to shortly.
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topbitcoin
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October 23, 2023, 04:59:06 PM |
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This doesnt look good, i hope they come and resolve the issues the players presented, but at this time they are very shady right now. I dont know why they dont come and solve the issue, because if you think in money terms is not so big ammount for them, only think in how much money they spend on sponsorship.
Do not talk like this; for business-wise, a penny put together in one million places could become a thousand, and a dollar put together in one million places could become a million dollars, so this is to tell you that every penny is important to every business minded person or company. This is why a casino could confiscate any amount of money regardless of how small the money is, for to us, that money is small and we blame the casino for confiscating such an amount of money when it is nothing to them compared to how big they are, but to the casino, that money is something regardless of how small, for most of the time, it is that little amount of money put together that gives them the million and billions of dollars they have in their possession. We just need to be patient, maybe they are having problems, and not just for this forum, maybe out there they also have many demands that must be resolved. So some problems are in the queue to be resolved. I don't mean to defend them but we also can't force it, some people are also trying to contact their services so that they can get answers to the detention and what the casino is doing. yes such a small amount will not matter to them if they don't care about that small amount, but like a company that has procedures, of course every employee who handles problems in the casino needs to obey every settlement process so that the casino also runs well. We just have to hope that any problems with BC.Game casino can be resolved before things get messy which can make their reputation even worse, especially on this forum.
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iv4n
Legendary
Online
Activity: 3850
Merit: 1280
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October 24, 2023, 10:04:05 AM |
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I see they answered you there, I guess that's a good thing... you asked them good questions, but I doubt you will get answers, they can't allow themselves to be so transparent, at least that's what I think. In any case, I hope that the matter will be resolved in your favor.
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dplay
Member

Offline
Activity: 131
Merit: 10
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October 25, 2023, 08:25:59 AM |
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Juse14
Sr. Member
  
Offline
Activity: 1582
Merit: 489
Bitcoin
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October 25, 2023, 11:54:34 AM |
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I have seen it, in my opinion your funds are very large, so I think it would be better for you to show proof of your ownership, traces of transactions and all kinds of things so that your argument is more credible for many people to consider here. Maybe including some screenshots of your accusations would be much better than just writing a complaint. I still didn't expect it to happen like this, as far as I know BC, gaming is a very large platform and is well known as a fairly good casino in many communities, after many cases that have been reported on the forum have not been resolved by BC.Game, I feel disappointed with their performance has become this slow.
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dplay
Member

Offline
Activity: 131
Merit: 10
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October 25, 2023, 01:13:30 PM |
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I have seen it, in my opinion your funds are very large, so I think it would be better for you to show proof of your ownership, traces of transactions and all kinds of things so that your argument is more credible for many people to consider here. Maybe including some screenshots of your accusations would be much better than just writing a complaint. I see your point regarding credibility on the forum, however, if you read the askgamblers complaint, the casino has not questioned any of the info I posted. That should be worth something.
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GekkeBelg
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October 31, 2023, 01:37:15 PM |
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Dear OP,
This situation is very odd and from what I have gathered from your post here, we owe you an apology. This is not by any means a standard response our CS should give. I have to look into the matter as this is the first I am hearing about it. If everything you posted, including the screenshots are real then I assure you that we will make this right. Thank you for bringing this to our attention.
After months of trying to get my justice and despite a literal promise of their representative on here (see quote above) they just confiscate my funds. As an experienced and long-time gambler I have never seen once-respected sportsbook/casino act in this unethical way. I advice everyone to stay away from BC.game since if they can do this to me, they can do it to everyone. Also they have 130 complaints against them on Casino Guru, of which even 10 in this month October alone: https://casino.guru/complaints/allA flag has been created: https://bitcointalk.org/index.php?action=trust;u=2503677;page=iflags
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Slow death
Legendary
Online
Activity: 3724
Merit: 1154
Leading Crypto Sports Betting & Casino Platform
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October 31, 2023, 11:39:15 PM |
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Dear OP,
This situation is very odd and from what I have gathered from your post here, we owe you an apology. This is not by any means a standard response our CS should give. I have to look into the matter as this is the first I am hearing about it. If everything you posted, including the screenshots are real then I assure you that we will make this right. Thank you for bringing this to our attention.
After months of trying to get my justice and despite a literal promise of their representative on here (see quote above) they just confiscate my funds. As an experienced and long-time gambler I have never seen once-respected sportsbook/casino act in this unethical way. I advice everyone to stay away from BC.game since if they can do this to me, they can do it to everyone. Also they have 130 complaints against them on Casino Guru, of which even 10 in this month October alone: https://casino.guru/complaints/allA flag has been created: https://bitcointalk.org/index.php?action=trust;u=2503677;page=iflagsFrom what I see they won't look into your case anymore, this becomes more confirmed because OP has been on the forum and hasn't responded to your complaints and from what I could read in the scam accusation thread that you created, askgamblers also sided with this casino, so the best option for you would be to forget about that casino and not use them anymore. Also from now on, be more careful with new casinos and avoid putting a lot of money in a single casino because when you put a lot of money in a single casino and the casino blocks you then you will lose everything. I hope you forget about them, so you can at least rest, wasting your time with this casino will not solve your case, for them the case is closed and they will not go back on the decisions they make. just see that in recent days they have had many accusations of scams on trustpilot and even though their representative on trustpilot is active, the answers they have given do not seem to me to be convincing that they will resolve people's complaints on trustpilot. so forget this casino and choose other good old casinos
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SquirrelJulietGarden
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November 01, 2023, 12:55:17 AM |
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From what I see they won't look into your case anymore, this becomes more confirmed because OP has been on the forum and hasn't responded to your complaints
You are right that BC.Game's representative is actively with log in but did not make any reply in Bitcointalk recent weeks. They no longer reply on any accusation includes this case. I can not know they are right and accusations against them are valid or not but with their latest activities, at least they no longer care about those cases. Maybe in their vision, they already considered those cases as Closed / Solved. I hope you forget about them, so you can at least rest, wasting your time with this casino will not solve your case, for them the case is closed and they will not go back on the decisions they make.
I see the user has habit to try using many casinos and after a while, with some withdrawals, he got troubles and not all cases he received all money back. I don't know why he would prefer to take so much risk this way. If he has good gambling skills, he can win on big and trusted casinos and will not have withdrawal problems.
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babygun
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November 01, 2023, 01:49:43 AM |
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@Gekkebelg, sorry to hear how things have been going with your case. I have asked Efialtis from BTCGOSU to take a lot at yout case and he has close contacts with the team so hopefully a solution can still be found!
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GekkeBelg
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November 01, 2023, 03:07:57 PM |
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@Gekkebelg, sorry to hear how things have been going with your case. I have asked Efialtis from BTCGOSU to take a lot at yout case and he has close contacts with the team so hopefully a solution can still be found!
Thank you. If the BC.GAME representative on here says "If everything you posted, including the screenshots are real then I assure you that we will make this right. Thank you for bringing this to our attention" and then after it NEVER responds anymore in here then we all know what his assurances are worth for the future.
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bangjoe
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November 10, 2023, 04:27:51 PM |
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Thank you to update your case of friends, this will be an important learning in the forum that they commit fraud, I don't understand why this happens, even though what I know is that BC.Game is a large enough casino but they are a fraudsters who steal the money of their customers. I hope your case can be resolved and you can take your rights/money. The red sign for BC.Game, after 1xbit which is the trauma of casino customers, this has indeed become very alarming for gamblers, it is important to see the reputation and recording of the journey of a casino because it will harm us.
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AbuBhakar
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November 10, 2023, 04:44:31 PM |
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I hope your case can be resolved and you can take your rights/money. The red sign for BC.Game, after 1xbit which is the trauma of casino customers, this has indeed become very alarming for gamblers, it is important to see the reputation and recording of the journey of a casino because it will harm us.
It’s very rare for a casino to resolve case like this that they already marked as resolved by walking away on casino guru. I never see a casino overturn their decision on this kind of case because they have their own way on following their ToS on dealing with customers issue. His only chance is to get the attention of Bc representative here since they still have a solid reputation here even with multiple scam accusations ongoing with proof.
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Agbe
Legendary
Offline
Activity: 1596
Merit: 1446
Leading Crypto Sports Betting & Casino Platform
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November 10, 2023, 05:43:41 PM |
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Dear OP,
This situation is very odd and from what I have gathered from your post here, we owe you an apology. This is not by any means a standard response our CS should give. I have to look into the matter as this is the first I am hearing about it. If everything you posted, including the screenshots are real then I assure you that we will make this right. Thank you for bringing this to our attention.
After months of trying to get my justice and despite a literal promise of their representative on here (see quote above) they just confiscate my funds. As an experienced and long-time gambler I have never seen once-respected sportsbook/casino act in this unethical way. I advice everyone to stay away from BC.game since if they can do this to me, they can do it to everyone. Also they have 130 complaints against them on Casino Guru, of which even 10 in this month October alone: https://casino.guru/complaints/allA flag has been created: https://bitcointalk.org/index.php?action=trust;u=2503677;page=iflagsReally I have seen many complain on this casino and not one or two but many and yet people are still saying they are Trustworthy and when recommending for good casinos I normally see BC. Game. Like what you have said, this kind things is not too good for a casino Company because it is a public entertainment center and I know you are not saying because you wanted to but because of their inability to resolve your case resulted it to this level and this is not good for their image and reputation in the forum and beyond. The worse part of it this that they created flag for it. I used to tell people that BC. Game is a good casino to play with but with this everything is getting astray.
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iv4n
Legendary
Online
Activity: 3850
Merit: 1280
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November 11, 2023, 08:26:57 PM |
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Really I have seen many complain on this casino and not one or two but many and yet people are still saying they are Trustworthy and when recommending for good casinos I normally see BC. Game. Like what you have said, this kind things is not too good for a casino Company because it is a public entertainment center and I know you are not saying because you wanted to but because of their inability to resolve your case resulted it to this level and this is not good for their image and reputation in the forum and beyond. The worse part of it this that they created flag for it. I used to tell people that BC. Game is a good casino to play with but with this everything is getting astray.
All big casinos have a lot of complaints, the bigger they are more people are trying to exploit it. I never had any problems with BC, and I can't complain about them. But I think that they should be more active here and they need to address some cases, why they are not doing that I can't say. Maybe they will show up here and give some explanations... many of us are waiting for that.
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