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December 12, 2015, 05:35:42 PM |
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If 5 minutes is the acceptable amount of time to receive a btc withdrawal, why isn't Anonibet downgraded?
Their site states very clearly that it's 1-2 hours during the hours they have staff working, and 10 hours when they're off.
How can this not drop them several grades?
This is not acceptable. This is not an "A" grade book.
Why is every other book held to a 5 minute standard, and they get 10 hours yet remain an "A" book?
'Withdrawal request made after 22:00 GMT will be processed the next day after 8:00 GMT" This is primitive.
I agree that a downgrade is warranted. I made a personal withdrawal a while back that took longer than 15 minutes. They weren't downgraded at that time since no one else has been posting about withdrawals not meeting the 15 minute guideline. There's a current complaint in their thread. Let's wait to see what happens with that before determining how much Anonibet should be downgraded.
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Gogo ppp
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December 12, 2015, 08:16:57 PM |
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Anonibet is the only book I know of that does not offer NHL totals including OT/shootout.
They only use the Euro version of regulation time only.
Every other book that offers the Euro version also offers the OT/shootout version.
Very narrow on many of their offerings.
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Gogo ppp
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December 12, 2015, 08:38:58 PM |
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Peeps Place - "I agree that a downgrade is warranted. I made a personal withdrawal a while back that took longer than 15 minutes. They weren't downgraded at that time since no one else has been posting about withdrawals not meeting the 15 minute guideline."No one is posting about anything for the most part in the Anonibet thread. They're not even bothering to shill for themselves in the thread. 6 posts in the last 6 weeks, mostly from people with this problem: "Bump Recieved this today NO ACCESS TO SITE. I am NOT in any of the following countries "Depending on Anonibet Casino Partners’s rules, access to Anonibet Casino and some games may be restricted in the following countries: Cyprus, Denmark, France ,French Guiana ,French Polinesia ,French Southern Territories ,Guadeloupe ,Hong Kong ,Israel ,Martinique ,Mayotte ,Reunion ,United States Minor Outlying Islands and USA." http://www.anonibet.com/terms_and_conditions.aspx?rl=1" I have the same problem there. They are using a site for ip verification which is way out of date. I log in from a country that they accept, yet I get the same "NO ACCESS TO SITE." message. Apparently the ip address I'm on used to be a USA ip, is now from another country for about 6 months at least, but anonibet is still reading it as a USA ip. One of several reasons I rarely visit the site.
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December 15, 2015, 09:07:56 AM Last edit: December 15, 2015, 09:29:24 AM by Peeps Place |
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Anonibet downgraded from "A" to "C+" - Anonibet is a good book but they aren't able to meet the standard set where a majority of withdrawals shall be made within 15 minutes. A book must meet the 15 minute withdrawal mark to have a rating of "B-" or above.
DirectBet raised from "C" to "C+" - DirectBet's down time has decreased. What's keeping DirectBet from a higher rating are lines with a very high hold along with the confiscation of a player's bet and winnings. Margins will have to decrease along with the player's confiscated funds paid back in order for a higher grade.
The standard for a book to be "B-" or above is high.
"A" rated books NitrogenSports A+ (2012)
"B"rated books Betcoinsports B+ (2013) Jetwin B+ (2013) Casinobitcoin B (2013)
"C" rated books Anonibet C+ (2011 Cloudbet C+ (2013) DirectBet C+ (2014) Fairlay C (2014) Betmoose C- (2014) OLEBitcoin C- (2013)* Predictious C- (2013) Betbtc C- (2014)
"D" rated books Premiumtradings D+ (2014)
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December 15, 2015, 09:32:24 AM |
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BetBTC
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December 15, 2015, 12:05:24 PM |
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We have already added a ton of extra sports and leagues to BetBTC. (Horse-Racing still incoming) Positive Feedback keeps coming on our topic like the deposits, freebet requests and liquidity. Features like instant deposits, live chat support, API betting, anonymous betting and more were released. We are operating for more than 1 year. Our C- rating on this topic keeps unchanged ![Sad](https://bitcointalk.org/Smileys/default/sad.gif)
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December 15, 2015, 08:37:39 PM |
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We have already added a ton of extra sports and leagues to BetBTC. (Horse-Racing still incoming) Positive Feedback keeps coming on our topic like the deposits, freebet requests and liquidity. Features like instant deposits, live chat support, API betting, anonymous betting and more were released. We are operating for more than 1 year. Our C- rating on this topic keeps unchanged ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) The only thing holding you back is liquidity. It's checked often. There will be some upgrades/downgrades in the next couple of weeks.
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December 15, 2015, 08:46:51 PM |
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Has anyone had problems with either Cloudbet or BetBTC? Cloudbet was downgraded due to customer support as well as withdrawal times not being consistent. Both problems seem to be fixed.
The only problem with BetBTC is liquidity.
Is there any reason not to upgrade both books?
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BetBTC
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December 15, 2015, 08:59:01 PM |
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We have already added a ton of extra sports and leagues to BetBTC. (Horse-Racing still incoming) Positive Feedback keeps coming on our topic like the deposits, freebet requests and liquidity. Features like instant deposits, live chat support, API betting, anonymous betting and more were released. We are operating for more than 1 year. Our C- rating on this topic keeps unchanged ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) The only thing holding you back is liquidity. It's checked often. There will be some upgrades/downgrades in the next couple of weeks. We have more than 1000 Open Markets. More than 90% of those have currently some liquidity, some even more than 1 Bitcoin. All our liquidity is currently placed by API bets from our users and liquidity providers. We are a betting exchange and not a bookmaker. Following a similar logic, you shouldn't blame / rate low a bitcoin exchange because it has low liquidity compared to others if it offers a good service and is reliable (Think on Gox as example or BTCChina vs Bitstamp. Are they better just because they have bigger volumes?). You should look at our offered odds more and realize they are currently the best on the industry and not focus too much on other aspects as you are currently doing. What liquidity are you currently considering as minimum satisfation? There are more than 200 Bitcoins in deposits, big part is currently on Markets. We can reduce the market / events / league / sport offer to concentrate liquidity, but we don't think that's the way to go ( we are by opposite expanding that offer). ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2F79scoO1.jpg%3F1&t=665&c=em0KEpFECD2tIA)
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Gogo ppp
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December 15, 2015, 09:05:19 PM |
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Has anyone had problems with either Cloudbet or BetBTC? Cloudbet was downgraded due to customer support as well as withdrawal times not being consistent. Both problems seem to be fixed.
The only problem with BetBTC is liquidity.
Is there any reason not to upgrade both books?
What evidence is there that Cloudbet's cs issues are fixed? I know they posted here that they've fixed the problem. But over the last year they've stated the same thing several times but the cs response never improved.
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December 15, 2015, 09:11:25 PM |
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Has anyone had problems with either Cloudbet or BetBTC? Cloudbet was downgraded due to customer support as well as withdrawal times not being consistent. Both problems seem to be fixed.
The only problem with BetBTC is liquidity.
Is there any reason not to upgrade both books?
What evidence is there that Cloudbet's cs issues are fixed? I know they posted here that they've fixed the problem. But over the last year they've stated the same thing several times but the cs response never improved. The only thing that I have to go on is that their thread is clean as well as interaction with Cloudbet stating that the average response time has changed from 22.6 hours to 3 hours.
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Gogo ppp
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December 15, 2015, 09:11:48 PM |
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Posted Dec. 9th, no response to date in the thread: "sbrzol Sr. Member **** Activity: 434 View Profile Personal Message (Offline) Trust: 0: -0 / +0 Ignore Re: Cloudbet.com - bitcoin sportsbook and casino | WORLDWIDE live dealer casino December 09, 2015, 09:30:14 AM Reply with quote #2455 cloudbet live betting is suxx, unfair if you want to place a bet then you have to wait at least 5 secounds, this is common but if the price is going down at this time then your bet will be refused, but if the price is going up your bet will be accepted at the lower price for example i tried to place a bet at 1.75 i was waiting for the bet accepted , i can see that the page refresed and the price was 2.0 but cloudbet accepted my bet at 1.75" https://bitcointalk.org/index.php?topic=333552.2440Post# 2455
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Gogo ppp
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December 15, 2015, 09:14:07 PM |
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Posted Dec. 11th, no response to date in thread:
"bitcoin_stealer Newbie *
Activity: 8
View Profile Personal Message (Offline) Trust: 0: -0 / +0 Ignore Re: Cloudbet.com - bitcoin sportsbook and casino | WORLDWIDE live dealer casino December 11, 2015, 07:40:55 PM Reply with quote #2459 Hello Cloudbet, can you bring back live casino from Asia?
thank you so much"
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Gogo ppp
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December 15, 2015, 09:16:20 PM |
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Posted Dec. 13th, not responded to until today (almost 2 days later):
" Report to moderator kalongmalam Newbie *
Activity: 7
View Profile Personal Message (Offline) Trust: 0: -0 / +0 Ignore Re: Cloudbet.com - bitcoin sportsbook and casino | WORLDWIDE live dealer casino December 13, 2015, 11:37:42 AM Reply with quote #2460 helloo..
iam bet in Nacional - Porto but now the match was stopped in 82'
how long i had to wait to pay back my coin if the matches decide it over (FT) ?
thank's"
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December 15, 2015, 09:16:31 PM |
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Posted Dec. 11th, no response to date in thread:
"bitcoin_stealer Newbie *
Activity: 8
View Profile Personal Message (Offline) Trust: 0: -0 / +0 Ignore Re: Cloudbet.com - bitcoin sportsbook and casino | WORLDWIDE live dealer casino December 11, 2015, 07:40:55 PM Reply with quote #2459 Hello Cloudbet, can you bring back live casino from Asia?
thank you so much"
Thanks gogo. I should have gone back a littler further. There were a lot of problems even in December. We'll hold off a while for Cloudbet.
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December 15, 2015, 09:19:13 PM |
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A couple of problems can be overlooked if corrected but there were many problems in the last 5 weeks. We can reconsider after a two month period of being fairly clean.
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Gogo ppp
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December 15, 2015, 09:23:28 PM |
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A couple of problems can be overlooked if corrected but there were many problems in the last 5 weeks. We can reconsider after a two month period of being fairly clean.
Also every book that has a dedicated thread here has no excuse not to be responding daily. If they're only going to have someone look at the thread from time to time they should instead set up email notification to their support every time something is posted. If a book (any book) is only going to use the thread to shill for themselves but ignore customers it's not a good sign.
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December 15, 2015, 09:25:05 PM |
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A couple of problems can be overlooked if corrected but there were many problems in the last 5 weeks. We can reconsider after a two month period of being fairly clean.
Also every book that has a dedicated thread here has no excuse not to be responding daily. If they're only going to have someone look at the thread from time to time they should instead set up email notification to their support every time something is posted. If a book (any book) is only going to use the thread to shill for themselves but ignore customers it's not a good sign. true
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Cloudbet
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December 16, 2015, 11:20:53 AM |
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Posted Dec. 11th, no response to date in thread:
"bitcoin_stealer Newbie *
Activity: 8
View Profile Personal Message (Offline) Trust: 0: -0 / +0 Ignore Re: Cloudbet.com - bitcoin sportsbook and casino | WORLDWIDE live dealer casino December 11, 2015, 07:40:55 PM Reply with quote #2459 Hello Cloudbet, can you bring back live casino from Asia?
thank you so much"
Our Asian studio isn't closed - we have just had to restrict access to customers from certain jurisdictions. Customers from anywhere in the world can play at our South American studio. Cheers, Cloudbet
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Cloudbet
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December 16, 2015, 11:24:26 AM |
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A couple of problems can be overlooked if corrected but there were many problems in the last 5 weeks. We can reconsider after a two month period of being fairly clean.
Also every book that has a dedicated thread here has no excuse not to be responding daily. If they're only going to have someone look at the thread from time to time they should instead set up email notification to their support every time something is posted. If a book (any book) is only going to use the thread to shill for themselves but ignore customers it's not a good sign. Our customer support team doesn't have access to this thread - only our marketing team and management do. We couldn't give them access to it as would be impossible for us to track who is posting what, and the way that customer service is run is quite complex. Every issue needs to be tracked and often needs input from different teams. The purpose of our thread - as we see it - is to have open dialog with the community about what their needs and wants are, any feedback they have, and to exchange ideas to improve the quality of our service. We also use it to make announcements. We most certainly aren't ignoring customers in the thread - we're simply asking them to email us if it is a support inquiry, as that will ensure they get a response within a few hours. Cheers, Cloudbet
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