To contact Xapo Support, please use our FAQs (https://support.xapo.com/)

[onlinedragon]

!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!

Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

If you come with such scam accusations then it would be more professional if you come with any proof. I am also using an XAPO account and don't have any problems so far. Such negative messages make me curious about how safe XAPO is and if mine funds are safe with them.

[1714554457]

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[Ethey]

!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!

Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

If you come with such scam accusations then it would be more professional if you come with any proof. I am also using an XAPO account and don't have any problems so far. Such negative messages make me curious about how safe XAPO is and if mine funds are safe with them.

Check out this Thread!

https://bitcointalk.org/index.php?topic=1529585.0

[Miiike]

!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!
Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

Huh? My transaction at XAPO work fine..Just transferred 0.01 BTC out of my wallet



If you not happy with XAPO try *censored*  instead

Do I detect a referral link? From a legendary user? Really?

[z0n0]

!BE AWARE OF THE SCAM! XAPO SERVICE DID TURN INTO SCAM. YOUR BALANCE WILL BE ON HOLD FOR NO REASON!
Dont Invest your BTC to XAPO. Other Users reporting the same issues! Be Aware, u have been warned!

Huh? My transaction at XAPO work fine..Just transferred 0.01 BTC out of my wallet



If you not happy with XAPO try *censored*  instead

Do I detect a referral link? From a legendary user? Really?

I left Xapo for AdvCash..let me say that it does have some lower fees than other, but...
If you plan of creating a plastic card, there that one thing that I really hate!
You will have 3 wallets at first: USD, EUR, RUB
When you create lets say EUR plastic card, there is going to be "second" wallet...So if you have funds on your primarly wallet you will not be able to spend them via plastic card - you must first transfer/fund from your main wallet to your plastic card wallet. And yes, you will pay 0,99EUR fee

Also conversation rate from BTC is much lower (currently - bitstamp:629USD, poloniex:633USD, Bitfinex:627, AdvCash:612USD)

If you plan to create AdvCash account read well all "hidden" fees...
https://advcash.com/en/prepaidcard/
https://advcash.com/en/solutions/card/

I'm now sorry I even opened this account.

[isaLpOkidQ]

i cant login xapo account bcoz i lost my phone number
and i send email support xapo for change number , and not send me confirmation email
anyone help me ?

[Ethey]

in any case dont give your data on bct. avoid the scammy user JessieXapo

[Miiike]

in any case dont give your data on bct. avoid the scammy user JessieXapo

I was just about to suggest isaL to contact JessieXapo, is she really scammer and digital thief? I mean, she is not official staff of xapo?

[ONLYfree]

in any case dont give your data on bct. avoid the scammy user JessieXapo

I was just about to suggest isaL to contact JessieXapo, is she really scammer and digital thief? I mean, she is not official staff of xapo?

Jessie fix my problems with phone number and proof of address.

[Miiike]

i cant login xapo account bcoz i lost my phone number
and i send email support xapo for change number , and not send me confirmation email
anyone help me ?

in any case dont give your data on bct. avoid the scammy user JessieXapo

I was just about to suggest isaL to contact JessieXapo, is she really scammer and digital thief? I mean, she is not official staff of xapo?

Jessie fix my problems with phone number and proof of address.

Isal, I think you better take the chance to try contacting JessieXapo. A quick googling with "Jessie Xapo" for keyword bring information that Jessie Blocker is Xapo's Customer Support Manager. Though it didn't officially state that Jessie Blocker is the account owner of JessieXapo, but I think it worth a shot, on a quick survey I found that she has helped at least two members.

And about Ethey statement, well... go here https://bitcointalk.org/index.php?topic=1529585.0 and decide yourself what is really happened

[themasknetwork]

My account was blocked with no reason https://bitcointalk.org/index.php?topic=1540676.0

Can anyone tell us what is going on ?

[CrimBit]

My account was blocked with no reason https://bitcointalk.org/index.php?topic=1540676.0

Can anyone tell us what is going on ?

im never upload any documen for my xapo, i just conected my xapo to facebook and twitter, are you have contacted support to explain what happen with your acount ?

[themasknetwork]

My account was blocked with no reason https://bitcointalk.org/index.php?topic=1540676.0

Can anyone tell us what is going on ?

im never upload any documen for my xapo, i just conected my xapo to facebook and twitter, are you have contacted support to explain what happen with your acount ?

I can't.

Until further notice, no action is required from you.

They don't want to be contacted. In the last 3 days, a lot of accounts were suspended. https://www.reddit.com/r/Bitcoin/comments/4qz9dq/whats_wrong_with_xapo/

[mayax]

I warned about that since March : 

https://bitcointalk.org/index.php?topic=902526.msg14238275#msg14238275

https://bitcointalk.org/index.php?topic=902526.msg14265606#msg14265606

https://bitcointalk.org/index.php?topic=902526.msg14283149#msg14283149

   but nobody took it serious 

[BBHex]

I warned about that since March : 

https://bitcointalk.org/index.php?topic=902526.msg14238275#msg14238275

https://bitcointalk.org/index.php?topic=902526.msg14265606#msg14265606

https://bitcointalk.org/index.php?topic=902526.msg14283149#msg14283149

   but nobody took it serious 

because they like xapo so much that they can save transaction fees for their dust transaction and now they fell for it and their hard earned money now gone :/

[Ethey]

Well the Xapo card works 

i doesnt works or maybe u dont got that much bitcoins as me? 

[Ethey]

It's very simple. Check this document and you won't find Xapo on it BUT you will find Coinbase
http://banking.delaware.gov/pdfs/alllicensees.pdf

Also, the law requires any licensed company to publish this information on their website and office. Xapo doesn't have any such information. A financial licensed won't hide this thing but on the contrary, it will be VERY visible because it brings trust .

Now that is a good point, see? Like i'm from italy and if soemone here would say "hey Hamu can you check if this italian company got their license for financial trade?"  i would do the same community service like you just did for xapo! +1 to you mayax and thank you for bringing this up.
Let's see what xapo will answer now...

Xapo will say nothing. What can they say? "Yes, we are making illegal money transfers?"
The whole BTC market is full of illegal exchangers like Xapo; only 4 exchangers are financial licensed. Even the big ones like Bitstamp, BTC China, BTC-e, Okcoin are illegals.

What is the impact of this illegal things for us the users? Would it made our information less confidential or would it made xapo easier to scam us?
If there were no significant impact, then i think it's fine, they deliver a good free service. Their help desk is lame, i know, i think that's why their support team hadn't post any reply regarding these posts.
If there were some negative impact coming with this illegality, and i mean the ones that directly affecting us, then, maybe it's better to make a thread in scam accusation and discuss it further there, they're designed for this.


Err... Anybody realize that the subject of these posts are slightly changed?

A regulated(licensed) exchanger is someone who invested a lot of money to get. Also, the gov knows about that company and it has a bond from it if something bad is happening.
A financial licensed company has yearly audit and all the information is public. The director is not a shell one, etc...

Once you are using an unlicensed company you should not complain on forums that you were scammed by X or Y exchanger.

What is the impact of this illegal things for us the users? What question is that? Of course, it has a lot of impact if you encourage illegal financial companies to activate.

Iam using xapo over the EU. i dont know if its operating illigel in EU but its not working sudenly for many people from day to another not any longer.
So be aware dont balance to much on that, xapo cvould simply freeze your wallet with no reasn..

reagards

[deepaksharma]

Please unblock my account.whenever I try to send coins it says unable to send.I uploaded my documents to verify.My registered mail is deepaklehra080@gmail.com. Thank you

[killerpain]

xapo service use private key or not
if yes how i can see private key

[Lasergun]

xapo service use private key or not
if yes how i can see private key

Xapo use multisig wallet, so it's useless to know one of it keys.

[felicita]

hase any one a support mail from xapo
becourse suport@xapo.com sems offline .....
i cant find any answers to a development question about there api ??
but how is supporting there api ??


its dammed hard to find a support on xapo -.-