Bitcoin debit card

[morantis]

Trolling... because this is what they say about these issues...

Problems transferring btc out today, always on the weekends

Simply don't use them in the hours that banks are closed!

What do bank holidays have to do with transfering bitcoins out of an account? Delaying such withdrawals is unacceptable for a bitcoin service. Unless of course you're just trolling.

sounds like someone is simply pissed and pissy because the site didn't jump when they said jump, i don't use that site, but i would expect that a financial transfer may have a restriction on the time and would not argue with the site that I am sure you completely read the terms and conditions of prior to signing up, as is the legal requirement.

[gosha@e-coin]

Problems transferring btc out today, always on the weekends

should not be the case. What's your registered e-mail / support ticket number?

[gosha@e-coin]

Hi,
Another buy order is still pending even though the amount has been deducted from my card, can you check it? And there are some additional bitcoins in my account, most likely a duplicated buy order. email: jlhen@email.com
Thanks

will be resolved today.
please, send requests to support@wirexapp.com, when you have issues, this forum is not the #1 channel for that kind of things

[gosha@e-coin]

Card load is pending , # 1686439 , please load!!!! email is zebedee23@me.com

edit: fixed

indeed, fixed, thank you for confirming

[lex.l1]

Can't generate a bitcoin address, can I use an old address that I generated last night @gosha?
Should card loading work as usual ?

Edit: card loading stuck again, this always happens to me when i need it the most
please have a look at ticket id 47707, operation timed out again...

Edit2: card loading went through, so that part is fixed
but i still have a pending deposit which should be confirmed tx id: 1696543 if you could look into that

Edit3: All has been fixed in the end, support replied decently fast. Thanks

[adrian7000]

People usually only share negative experiences here so I want to share a positive one. My account was already verified before. Yesterday I deposited bitcoin, ordered a new virtual card, loaded the card and paid online with it. Whole process went smooth and took only 15 minutes(mostly waiting on blockchain confirmation).

I do have one question though. In the fees section you have this:

ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

[jbijou76]

Hello, please can you check this ticket number: 48462
Thanks

[ben2breel]

Cannot get money of my card please check. Have made a support email, 48483

[FundsMoney]

ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

[adrian7000]

ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

So if you are withdrawing money on an international atm you pay higher fee + conversion fee 3%?

[FundsMoney]

That is correct. These are standard fees which are taken by the card provider (and visa/mastercard).

Best approach is to have a card in the currency you're willing to use most. That way, you could avoid most of the fees.
If you're travelling a lot, you might choose to have 2 or 3 plastic cards, each of them in a different currency.

[gosha@e-coin]

Can't generate a bitcoin address, can I use an old address that I generated last night @gosha?
Should card loading work as usual ?

Edit: card loading stuck again, this always happens to me when i need it the most
please have a look at ticket id 47707, operation timed out again...

Edit2: card loading went through, so that part is fixed
but i still have a pending deposit which should be confirmed tx id: 1696543 if you could look into that

Edit3: All has been fixed in the end, support replied decently fast. Thanks

thank you for the confirmation.

If ever you can't generate an address, you can use an earlier generated one

[gosha@e-coin]

ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

exactly so. It's not about the ATM's country but about the ATM's currency

[gosha@e-coin]

ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

So if you are withdrawing money on an international atm you pay higher fee + conversion fee 3%?

yes. So, it is not optimal to withdraw small amounts in a foreign currency. These are the bank's and MasterCards's charges - nothing we can do about it unfortunately..

[BananaBar]

E-coin having issues transferring BTC again @gosha 

[ptiper21]

E-coin having issues transferring BTC again @gosha 

You will be lucky if you dont face problem!

[Zebedee23]

load stuck pending again, pls fix # 1699458 @zebedee23@me.com

[PolyPanto]

Hi, as I understood you are changing your website on https://wirexapp.com. What is recommended to register on the old site or new? If I'm interested in virtual unverified card - can I receive funds on my card from the 3rd party (other wallet from other person who wants to transfer money on this card) without problem and without verification? I couldn't find information about this. Also if the transfer is in rubles the card will exchange it on internal  rate or it is preferred to send money in the same currency as the card? Thanks

[BananaBar]

Need fixing # 1701103 @gosha stuck on pending... I really hope you fix these pending transactions and "Not enough funds" errors someday

[Zebedee23]

load stuck pending again, pls fix # 1699458 @zebedee23@me.com

still stuck!!!!