Hello, Responding to these accusations, I'd like to indicate the status of resolution for each one of them: 01. FreeWallet.org Scam - Millions stolen No funds were stolen. The reason our users got worried is because they checked their wallet balances on the blockchain explorer and found out the funds aren't there. However, the address displayed in the app is a so-called "hot wallet" used for receiving transactions. Therefore, this movement of funds was rebalancing between different cold storages.02. FREEWallet.org SCAM ( Don't use any of their iOS or Android APP)This post is reiteration of the previous item about 'stolen' millions. So, read the explanation above. 03. FREEWallet.org BIG SCAM, THIEF'S ( Don't use any of their iOS or Android APP )These transactions were in progress in conditions of a heavy congestion on the network. After a while, they were completed. 04. Freewallet.org is a SCAMAlthough there is no account of resolution, I believe that the XEM and STEEM transactions were refunded as in such cases (no payment ID being put) we complete them manually. LSK transactions were completed as it is indicated in the post. 05. Freewallet is SCAMA complaint to crediting Ignis airdop. Unfortunately, I am not able to track the data of this user in our system now. However, Ignis coins were automatically credited to all NXT holders who had maintained a balance by the time the fork took place. 06. Beware freewallet is a scam wallet ! Account of resolution: https://bitcointalk.org/index.php?topic=4436226.msg40427313#msg4042731307. FreeWallet.org - Racketeers of personal and financial data , and scammers .Account of resolution: https://bitcointalk.org/index.php?topic=4442815.msg49283295#msg49283295And we are not the 'Racketeers of financial and personal data' 08. [Unsolved after 70 days] Freewallet.org is a SCAM, do NOT User's complaint was posted on August 2. As we can see, on August 25 the transaction was retrieved. So it did not take 70 days to get resolved. 09. FREEWallet.org is a SCAM!!(solved)The tag of the subject speaks of itself: resolved10. Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved]Resolved: https://bitcointalk.org/index.php?topic=4980334.msg46107392#msg4610739211. Monero FreeWallet is a [SCAM]We've never heard back from a complainer and thus were not able to identify his account/support request. 12. FREEWallet.org is a SCAMResolved: https://bitcointalk.org/index.php?topic=5128260.msg50584275#msg5058427513. Freewallet delaying refunding(Solved)Resolved: https://bitcointalk.org/index.php?topic=5134482.msg50784980#msg5078498014. Freewallet stole over $1,000 in ZEC from me! [RESOLVED]The transaction was completed: https://bitcointalk.org/index.php?topic=5163429.msg52150652#msg5215065215. Freewallet.org is a fraudster who cheated me out of 15.2BTCResolved: https://bitcointalk.org/index.php?topic=5164369.msg51831722#msg5183172216. Freewallet.org is the Scam(sloved)Resolved: https://bitcointalk.org/index.php?topic=5176285.msg52231088#msg5223108817. Solved - Freewallet.org making me nervous! (at the end nothing to worry about)Tag speaks for itself: solved18. Freewallet.org scam ,no reason to say have is risk, Resolved although we've posted a late account on it. 19. Freewallet makes me stress asking me proof ID and freezing my walletThe account is back to normal: https://bitcointalk.org/index.php?topic=5201157.msg53073366#msg5307336620. Freewallet lies to usersOur explanation in details: https://bitcointalk.org/index.php?topic=5207037.msg53266843#msg53266843All fees can be viewed in 'Send' section! 21. Freewallet.org is a scam or they are just never satisfiedResolved: https://bitcointalk.org/index.php?topic=5217074.msg53594109#msg5359410922. FreeWallet steal my DOGECOINSResolved although we've posted a late account on it. 23. [Help] Freewallet.org wants to steal 35 XMR (Solved)Tag speaks for itself: https://bitcointalk.org/index.php?topic=5229460.msg54001374#msg5400137424. freewallet.org just blocked all withdrawals when trying to change 1BTC into USDTResolved although we've posted a late account on it. 25. Another Freewallet ScamStill waiting for the user's clarification. Otherwise, we are not able to identify his account/support request. 26. FREEWallet.org stole 55 000$! be careful SCAMThe case is in progress. As everyone can see, most cases were solved. Pending issues always attract attention whereas the fact of their resolution is less interesting. |
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I used the wallet for payments, withdrew a large amount of dogecoins to it, then I wanted to withdraw it, and my wallet was banned, they asked for documents, I sent everything, they began to ask for incomprehensible screenshots, I also sent them, as a result, my funds remained in the wallet. Do not use this application . You may not get your money back.
Hello, Checking our records, we can see that this case has been resolved a few months ago. Would you please confirm it with me? |
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Please look at the picture, I just is transferr it to myself, I used to transfer myself often.
Hi zhenbupa, Going through our records, we can see that your case is now solved. Would you please confirm it with me? |
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Hello,
Once all requested documents are provided, the procedure won't take long.
Please comply with the tips indicated by the support representative.
I already sent all document to verify my account, what else information do you need? Please, answer a question: is there any word about "blocking funds with no reason" in user agreement? By the way, according to your terms and conditions users doesn’t need to verify accounts to make standard operations in the wallet. My lawyer got a screenshots of chat with your support, where you claim that is no need to verify identity to deposit, send and exchange coins. I need to return access to my funds as soon as possible. By my estimate, I have lost approximately $55,000 because of your actions. Accordingly, I hereby demand immediate access to my account and the money therein. In the event that my account is not unlocked soon, I will be compelled to pursue legal action. Hello, The 5.4 clause of our terms specifies that. ( https://freewallet.org/terms#5) Please keep up with the requirements of our security dept and you'll be able to complete the verification soon. |
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How long will verification take?
I can not wait long.
I urgently need my money.
Hello, Once all requested documents are provided, the procedure won't take long. Please comply with the tips indicated by the support representative.
i wait already 6 month
alex1280,Please share your support ticket number. |
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Hello, Scammers site Link:https://freewallet.org/ Amount Scammed: 55,000 USDT !!! when I wanted to withdraw my money, the transaction was blocked. my account has passed all verification, and is blocked for no reason.  Hello, As we can see, the verification procedure has been initiated for your account. Your money is safe. Please get back to the notification you've received by email and respond to it. Thank you. |
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Hi everyone, just to avoid misunderstanding, our wallet never offers rewards for staking.
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I believe we have no way to help you based on the descriptions you give here  It is partly your fault for using unorthodox wallets. We have always suggested and emphasized that users on this forum should use Electrum as the safest wallet. You didn't do that. Sorry, but I think we can't do anything for you. They do not reply to your messages, all you should do is give up. Sorry about that From now, be extra careful in any future transactions or options. Thank you for your answer I hope so and my account is released You said that the last conversation with them was yesterday. can you show me you not get you money i wait alredy 6 month for finihed KYC verification they lie everyday - soon will be finished I advise you to contact the police as I did. Any update on your support ticket number? |
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Lol, why don't you just check it yourself, why are you deflecting and giving the ball back to @alex1280?
You have all the resources obviously, and you asking the supposedly victim looks like another delaying tactics on your end. You can review all the support tickets you have and thru process of isolation, you can identify @alex1280 support ticket, is that hard to do on your part?
We always do check on our side first. If no result is found we are asking for the ticket number. |
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FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace.
You should be ashamed of yourselves.
This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. |
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you take my money 6 month ago and write every day i mast wait to ended Verify process/
i go to police today and there finish process verify
Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Alex, what is your support ticket number? |
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the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer."
I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police.
Based on this information, we are not able to answer you to the point. We need to have a look at the support ticket and find out the status of the verification procedure. |
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you take my money 6 month ago and write every day i mast wait to ended Verify process/
i go to police today and there finish process verify
Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. |
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I was transferring 0.7186 bitcoins from Freewallet to another wallet account which was stopped after a few hours of transaction and after asking the support, they sent me below email ............................................................................... ............ And so far they haven't answered me  please help me Hello, Looks like an AML procedure has been initiated for your account. Please share your support ticket number. |
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Anyone on here knows an EOS wallet with free Ram,CPU and Net resources? I've tried token pocket and no luck so far, I saw on the internet that Freewallet EOS Wallet gives users free Resources, how true is this? And can I import private keys?
Hi joseyphil82, Yes, you can use EOS Freewallet without paying for EOS resources. Please note that you can handle EOS tokens in the Freewallet Multi-coin app. (while the EOS single-currency app is solely for EOS coins) We do not maintain the private keys option at the moment. |
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@Freewallet
Hello,
I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later.
I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread.
I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204.
Regards
Rupert
Hi Rupert. Thanks for contacting. We'll get to your documents in the nearest time. Please note that we'll send you further notifications to the ticket No 209185. Best regards, Freewallet. |
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I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city  please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. ticket number is 207926 Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents. Any updates? Hello, Thank you for your cooperation. You may resume the activity on your account. |
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I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. ticket number is 207926 Thanks for sharing. We'll get to the ticket once our security dept starts reviewing the documents. |
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I sent the verifying documents to freewallet.. how long it usually takes? i need my funds because of corona virus.. they lockdown my city please help.. Hi! Sorry to hear that. The verification period does not take long if all requested documents are provided. Please share your support ticket number for us to check. |
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Dear JosephinaCrown,
This post is to let you know that the activity on your account has been fully resumed.
Thanks a lot for your cooperation, truly appreciate it!
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