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Entropy-uc
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February 28, 2014, 05:34:43 AM |
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That seems peculiar given that they've yet to return my phone call from last week or acknowledge the change of shipping address request I returned to them last month.
A customer is someone who hasn't paid them yet. Someone who HAS paid them is a victim. Ask to buy some more hardware and see how fast they get back to you. |
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"Your bitcoin is secured in a way that is physically impossible for others to access, no matter for what reason, no matter how good the excuse, no matter a majority of miners, no matter what." -- Greg Maxwell
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dentro
Member
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Activity: 92
Merit: 10
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February 28, 2014, 05:39:51 AM |
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just wrote them if they are joking or just ignoring my old questions..  |
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perezoso
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February 28, 2014, 07:36:48 AM |
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That seems peculiar given that they've yet to return my phone call from last week or acknowledge the change of shipping address request I returned to them last month.
A customer is someone who hasn't paid them yet. Someone who HAS paid them is a victim. Ask to buy some more hardware and see how fast they get back to you. Well, everybody can just write them with some inane question about a possible hardware purchase and then, when they reply, say "Ok, so, while I have you, I wanted to ask about... [insert problems with existing orders here]." |
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ninjarobot
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February 28, 2014, 07:43:42 AM |
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Ask to buy some more hardware and see how fast they get back to you.
Well, everybody can just write them with some inane question about a possible hardware purchase and then, when they reply, say "Ok, so, while I have you, I wanted to ask about... [insert problems with existing orders here]." I tried that and they respond with "I'm not authorized to discuss that topic but I will pass your request along and a representative will call you back". Nothing happens after that. |
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-ck
Legendary
Offline
Activity: 4088
Merit: 1631
Ruu \o/
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February 28, 2014, 07:45:38 AM |
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Ask to buy some more hardware and see how fast they get back to you.
Well, everybody can just write them with some inane question about a possible hardware purchase and then, when they reply, say "Ok, so, while I have you, I wanted to ask about... [insert problems with existing orders here]." I tried that and they respond with "I'm not authorized to discuss that topic but I will pass your request along and a representative will call you back". Nothing happens after that. See, they responded quickly! |
Developer/maintainer for cgminer, ckpool/ckproxy, and the -ck kernel
2% Fee Solo mining at solo.ckpool.org
-ck
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perezoso
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February 28, 2014, 07:50:32 AM |
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Ask to buy some more hardware and see how fast they get back to you.
Well, everybody can just write them with some inane question about a possible hardware purchase and then, when they reply, say "Ok, so, while I have you, I wanted to ask about... [insert problems with existing orders here]." I tried that and they respond with "I'm not authorized to discuss that topic but I will pass your request along and a representative will call you back". Nothing happens after that. See, they responded quickly! Assholes that deserve to die. |
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joshv06
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February 28, 2014, 08:09:21 AM |
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That seems peculiar given that they've yet to return my phone call from last week or acknowledge the change of shipping address request I returned to them last month.
A customer is someone who hasn't paid them yet. Someone who HAS paid them is a victim. Ask to buy some more hardware and see how fast they get back to you. Well, everybody can just write them with some inane question about a possible hardware purchase and then, when they reply, say "Ok, so, while I have you, I wanted to ask about... [insert problems with existing orders here]." Same here. They always transfer me to Customer Service. Which goes to Voicemail. Worthless.. |
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Witness
Member
Offline
Activity: 68
Merit: 10
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February 28, 2014, 02:29:56 PM |
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Spent a few thusnds of dollers wheb btc was $10 now i got noyhing to show for it thanks mtgox and hash fast. Dump this currncy if i was you.
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_HashFast Technologies_28 nm mining
Producer of High Performance ASICS (IT'S A SCAM)
BabyJets & Sierras On Sale today!
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Witness
Member
Offline
Activity: 68
Merit: 10
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February 28, 2014, 02:38:40 PM |
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So how do you fight cyber crime? Well call your self anonymous and pretend your fighting the governments, while infact your gathering information.
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_HashFast Technologies_28 nm mining
Producer of High Performance ASICS (IT'S A SCAM)
BabyJets & Sierras On Sale today!
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dropt
Legendary
Offline
Activity: 1512
Merit: 1000
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February 28, 2014, 03:54:21 PM |
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Spent a few thusnds of dollers wheb btc was $10 now i got noyhing to show for it thanks mtgox and hash fast. Dump this currncy if i was you.
Wrong forum, wrong thread. The trollbox is located at http://www.btc-e.com |
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cedivad
Legendary
Offline
Activity: 1176
Merit: 1001
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February 28, 2014, 08:04:31 PM |
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I got news. Good news.
I can finally scroll their website.
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My anger against what is wrong in the Bitcoin community is productive: Bitcointa.lk - Replace "Bitcointalk.org" with "Bitcointa.lk" in this url to see how this page looks like on a proper forum (Announcement Thread)Hashfast.org - Wiki for screwed customers |
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qwk
Donator
Legendary
Offline
Activity: 3542
Merit: 3411
Shitcoin Minimalist
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February 28, 2014, 08:06:26 PM |
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I got news. Good news.
I can finally scroll their website.
\o/ |
Yeah, well, I'm gonna go build my own blockchain. With blackjack and hookers! In fact forget the blockchain.
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stan258
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February 28, 2014, 08:20:50 PM |
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I got news. Good news.
I can finally scroll their website.
\o/ $19k for 10 Motherboards to be shipped in May.......................  ---End of May so June |
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jjiimm_64
Legendary
Offline
Activity: 1876
Merit: 1000
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February 28, 2014, 08:30:37 PM |
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Yeah, hashcrap sent me a pretty email ad for an evo, but not a single word about when I'd receive the sierra I paid for last September. They can't even be bothered to return my calls.
On the other hand there's bitmain. Ordered --> Paid ---> Shipped.
Take note craptastic American based hardware makers.
20+ Th of antminers running.... sometime in january i decided the hell with the american companies..... |
1jimbitm6hAKTjKX4qurCNQubbnk2YsFw
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Legend21
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February 28, 2014, 10:12:35 PM |
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still waiting for my refund 9400 usd. after 28 days they still processing?
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bkminer
Full Member
Offline
Activity: 216
Merit: 100
Don't let the nam-shub in your operating system.
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March 01, 2014, 12:10:33 AM |
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Interesting, I just talked to Chris the new support guy. It was amazing to actually talk to someone other than the outsourced call center. They're holding to the March 31st for all batches being shipped out. It might be nice to talk to someone at Ciara to see if they are working on more than just the HashFast units. Ramping up and down a production line isn't very efficient.
They have a new web based phone system that picked up my caller id and he knew my name right away. They seem to be trying to fix their reputation (if that's even possible). But Chris has a good attitude and seems to be trying hard to satisfy the customers he comes in contact with. (I wouldn't want his job.) I guess we'll have to see, from reading on here I think that asking for a refund would not end of getting my money back in time to do anything with it.
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HashFast_CL
Full Member
Offline
Activity: 168
Merit: 100
HashFast Community Liaison
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March 01, 2014, 03:05:02 AM |
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New thread here: HashFast announces specs for new ASIC: up to 800GH/s https://bitcointalk.org/index.php?topic=493435.0 |
"Bitcoin enables ordinary people to fight back, to avoid and evade snooping governments, which enact, use and abuse laws that allow them, without due process, to investigate, tax, control and seize privately owned assets." - Leon Louw
“We can say without equivocation that firms like MasterCard, Visa and the TBTF banks like JPMorgan and Goldman hate the idea of ever having to compete for business again. They have grown comfortable in their corrupt world of writing laws for themselves without any regulatory oversight. They enjoy the exorbitant privilege of bilking the American economy with extortionary transaction rates. They are scared of Bitcoin. And they should be. It offers transparency, cost efficiency and anonymity.” - Max Kaiser
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Melbustus
Legendary
Offline
Activity: 1722
Merit: 1003
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March 01, 2014, 04:43:01 AM |
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Ok. So when is MPP being delivered for Batch-1 customers?!!? No one cares about your new products. Batch-1 customers essentially funded the entire operation, yet HashFast has been aggressively silent on MPP delivery. We won't even ROI in $ terms without IMMEDIATE shipment of the *full* MPP obligation. Nevermind the 90%+ *LOSS* in BTC terms, even with MPP... You guys seriously need to make this up to customers somehow if you have any intention of salvaging your now-worse-than-BFL reputation. Delivering 4x Yoli boards to Batch-1 customers as the MPP obligation might be an ok start. |
Bitcoin is the first monetary system to credibly offer perfect information to all economic participants.
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SolarSilver
Legendary
Offline
Activity: 1112
Merit: 1000
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March 01, 2014, 06:02:57 AM |
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No one cares about your new products. Batch-1 customers essentially funded the entire operation, yet HashFast has been aggressively silent on MPP delivery. We won't even ROI in $ terms without IMMEDIATE shipment of the *full* MPP obligation. Nevermind the 90%+ *LOSS* in BTC terms, even with MPP...
And the Batch #1 product we got is still under development, there is not even a stable firmware. We are alpha testers for a product they are now finishing up and with those lessons learned, sell on to future customers |
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cedivad
Legendary
Offline
Activity: 1176
Merit: 1001
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March 01, 2014, 11:32:01 AM |
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New thread here:
Self-Moderated, LOL! |
My anger against what is wrong in the Bitcoin community is productive: Bitcointa.lk - Replace "Bitcointalk.org" with "Bitcointa.lk" in this url to see how this page looks like on a proper forum (Announcement Thread)Hashfast.org - Wiki for screwed customers |
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