vgo
Legendary
 Offline
Activity: 2072
Merit: 1019
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March 02, 2014, 01:19:20 PM |
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Please support, check tickets -Check details BTC and LTC Balances. NO open orders- Thanks.
Please support, i have no this amounts available since saturday 1.  Please, help me. Total amounts NO available. .  |
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"Bitcoin: mining our own business since 2009" -- Pieter Wuille
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Hammer500
Newbie
Offline
Activity: 8
Merit: 0
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March 04, 2014, 07:46:25 AM |
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I am waiting for any response at all from the coinex support since 2 weeks ago.
The issue was a missing dogecoin deposit.
Yesterday, the same thing happened. Again one dogecoin deposit is missing and also one mooncoin deposit.
I will wait a little bit longer until I open a new support ticket. If it will do any good at all as they are unresponsive.
Is the coinex exchange having some issues with missing deposits and will this become a more frequent issue?
Can anyone recommend some other exchange with better support team and where the deposits are a sure thing and not a lottery where you never know if you will actually receive the deposit or not?
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subSTRATA
Legendary
Offline
Activity: 1288
Merit: 1043
:^)
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March 04, 2014, 02:16:44 PM |
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Please support, check tickets -Check details BTC and LTC Balances. NO open orders- Thanks.
Please support, i have no this amounts available since saturday 1. Please, help me. Total amounts NO available. . +1 Bought and withdrew 14k+ ZET that ended up nowhere. Transaction exists on blockchain but addresses are not mine nor amounts are correct. Coins are not returned to my account so they are ... where? CoinEX get serious! |
theres nothing here. message me if you want to put something here.
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playah
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March 04, 2014, 02:20:59 PM |
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Guess I should have checked this exchange b4 I sent my Zeit there, did a trade and now can't withdraw btc.
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Hammer500
Newbie
Offline
Activity: 8
Merit: 0
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March 04, 2014, 05:31:36 PM |
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I have opened another support ticket and received immediate response:
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captainfuture (coinEX)
Mar 04 17:25
we found the problems with some missing deposits and are working on a fix
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They have also fixed my both missing deposits from yesterday.
Hopefully, they will soon fix this.
I am still waiting for the deposit 2 weeks ago.
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Hammer500
Newbie
Offline
Activity: 8
Merit: 0
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March 04, 2014, 06:53:22 PM |
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They have also fixed the deposit from 2 weeks ago. Great job, finally  |
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OMLin
Newbie
Offline
Activity: 28
Merit: 0
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March 05, 2014, 05:32:04 AM |
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about 18 hours ago, my btc withdrawal has not been processed! why? help!
87622372 about 18 hours ago Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs
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Hammer500
Newbie
Offline
Activity: 8
Merit: 0
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March 05, 2014, 07:13:37 AM |
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about 18 hours ago, my btc withdrawal has not been processed! why? help!
87622372 about 18 hours ago Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs
You should open new support ticket: https://coinex.zendesk.com/hc/en-us/requests/newInclude also the txid of the transaction |
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OMLin
Newbie
Offline
Activity: 28
Merit: 0
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March 05, 2014, 09:49:27 AM |
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about 18 hours ago, my btc withdrawal has not been processed! why? help!
87622372 about 18 hours ago Withdrawal | 0.306 BTC
Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs
You should open new support ticket: https://coinex.zendesk.com/hc/en-us/requests/newInclude also the txid of the transaction no txid, it has not been proceeed! i also submitted a request on '' https://coinex.zendesk.com/hc/en-us/requests/new'', but no one reply me! 87948323 about 20 hours ago Bought 253.03697511 SMC @ 0.00002 BTC each | 0.00506073 BTC 0.0109692 BTC 87906079 about 20 hours ago Bought 5.56049108 SMC @ 0.00002 BTC each | 0.0001112 BTC 0.01602993 BTC 87880401 about 20 hours ago Bought 25.00118947 SMC @ 0.00002 BTC each | 0.00050002 BTC 0.01614113 BTC 87622372 about 22 hours ago Withdrawal | 0.306 BTC Destination: 1KhLFotaZNTpei1ZEf9cWQLtYpMTnhDEs 0.01664115 BTC 87600669 about 23 hours ago Bought 0.90883044 SMC @ 0.000021 BTC each | 0.00001908 BTC 0.32264115 BTC 87577897 about 23 hours ago Bought 0.30317458 SMC @ 0.000021 BTC each | 0.00000636 BTC 0.32266023 BTC 87499790 about 24 hours ago Bought 7.66554744 SMC @ 0.000021 BTC each | 0.00016097 BTC 0.32266659 BTC |
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wolf_miner
Legendary
Offline
Activity: 1018
Merit: 1001
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March 05, 2014, 10:18:54 AM |
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Hi, is available a Manual or an How-to that explain how create an account on coinex e how to start mining (create wallet, worker, ..... etc) and trading.
Thanks in advance Luca
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vgo
Legendary
Offline
Activity: 2072
Merit: 1019
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March 05, 2014, 01:01:01 PM |
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hellokitty66
Newbie
Offline
Activity: 5
Merit: 0
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March 06, 2014, 07:10:26 PM
Last edit: March 07, 2014, 02:51:25 AM by hellokitty66 |
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Captainfuture,
Where did my BTC go?
It's been 3 days now that my BTC withdraw went no where, and didn't return to my account either.
For the first 2 days, the transaction didn't make it to block chain, no txid. But txid appeared yesterday, and my BTC withdrawal didn't go to the destination, and it didn't go to my account either!
86179758 3 days ago Withdrawal | BTC
PLEASE HELP!!!
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Anonymousg64
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March 08, 2014, 07:52:51 PM |
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seems i am not the only one
ID: 86315949
5 days ago
Withdrawal | 0.03814319 BTC
Destination: 17JbyKpDyaptESUH5dchfq8jvmUxemJdXg
TXID: 9fd60f51c01dedfe5d32c3b014691d6eae89e5975c15319e9f1f427548781d5c
INVALID TXID
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johan11
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March 08, 2014, 10:52:56 PM |
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PLS add shitcoin THX
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vgo
Legendary
Offline
Activity: 2072
Merit: 1019
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March 09, 2014, 11:59:05 AM |
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 Please, I need my coins, seriously.
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Minerz
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March 09, 2014, 02:20:48 PM |
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Worst exchange ever.Whole website is buggy shit and owners dont do anything to fix it.Stuck and missing orders and no answers for a month now.
AVOID
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Anonymousg64
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March 09, 2014, 08:32:18 PM |
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!FRACTIONAL EXCHANGE AVOID!
the signs are there, dont get GOXED
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jurastm
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March 09, 2014, 10:22:04 PM |
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like your pool and exchange. thank you
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MeGaDoOm
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March 10, 2014, 12:52:26 AM |
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like your pool and exchange. thank you
+1 |
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Bl4ckw00d
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March 10, 2014, 07:38:36 AM |
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Thanks for holding my moon in a stuck position for over a month. I was happily trying to ditch it at 30 sats when all of a sudden your exchange glitched, put me into a negative ltc balance and then held all my moon. So now im out 25 bucks in ltc, the same amount in moon and now all of it has depreciated to a point where its all useless.
At this point it is worth next to fuck all, so even if you ever do get around to resolving my 45 day old ticket it will be useless to me. There has to be some way to be heard by this exchange. They dont respond to tickets outside of the entry level bullshit their front line support can deal with.
Stay away at all costs. If you are an unfortunate victim of an error on their part. You might as well just spread your asshole and fill it with bees
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