samolet13
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September 01, 2021, 12:03:04 PM |
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HitBTC hold my money for no reason 4 months in a row
The account was blocked 4 months ago after replenishment of money. HitBTC asked to confirm the transaction and go through KYC. I sent documents for KYC. from the support there were two clarifications on the documents and I promptly sent the necessary documents and screenshots. Since May 9th, I have only received replies from the support team that the investigation is ongoing.
The support team responds in a formulaic way that I should be patient and wait. I have been receiving such answers for 4 months in a row. The last letter from the support was 29 August, where they asked to gain patience and wait.
I asked to consider the case faster, but support ignored my requests. As a result, due to the blocking of the account, the margin account was not replenished and HitBTC liquidated the margin transaction for $ 3500. I lost this money due to blocking
HitBTC have provided no documents or requests from government agencies incriminating me in any illegal activity. For more than four months, the account has been blocked without explanation. HitBTC have all necessary documents, identity card, confirmed address, proof of the transaction legality, which fully comply with clause AIA Policy 2.2
HitBTC continues to hold my remaining money for no reason.
Ticket#821534
Any suggestions for what i can do to expedite my investigation? And what is the best way to proceed in this situation?
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caporwink
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September 02, 2021, 05:30:55 PM |
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HITBTC exchange is scammers! On August 29, I tried to withdraw my coins and my withdrawal was blocked. Robots are responsible for technical support. KUK is requested, although I passed it at registration. I sent the documents and already 7 times they answer me that my photos are of poor quality. But, this is a lie! They are just playing for time, so as not to give my funds. I will write to the SEC and demand blocking of the exchange domain in order to stop the dastardly fraud of the HITBTC exchange
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r_victory
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September 06, 2021, 07:26:49 PM |
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I've used HitBTC a lot, never had any problems, but I believe I was lucky. I stopped using it when I started to see a lot of complaints, Scam accusations, and since my account was hacked there, I lost a good amount at the time.
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Translations from English to Portuguese at affordable prices. Send me a PM here on the forum or contact me via Telegram: @cryptoheart
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caporwink
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September 07, 2021, 06:11:16 AM |
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Help by repost! The fraudster must be stopped! Пoмoгитe peпocтoм! Moшeнникa нaдo ocтaнoвить! https://sleduizamnoi.com/hitbtc/#hitbtc #Bitcoi #cryptocurrencies #cryptotrading
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Rrita
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September 07, 2021, 02:59:13 PM |
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I've used HitBTC a lot, never had any problems, but I believe I was lucky. I stopped using it when I started to see a lot of complaints, Scam accusations, and since my account was hacked there, I lost a good amount at the time.
The same happened to me. Not yet faced any big issue but there is some big problem happening. Most of the people don't trust Hitbtc now, They are going for an alternative to Hitbtc and there are a ton of good exchanges available. How did your account gets hacked? will you share more details here? I don't know in which language this article was written. It would be nice if you can share it in English writing. Also, it's not a local language forum, So try to provide links with the English language.
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caporwink
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September 09, 2021, 09:48:02 AM |
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My account has not been hacked - the exchange blocked my withdrawal for me - these are two big differences.
Moй aккayнт нe взлoмaн - биpжa мнe зaблoкиpoвaлa мнe вывoд - этo двe бoльшиe paзницы.
So far, the article is posted in Russian, but, according to the screenshot, everything is clear for people who understand trading. Google translator to help you is a good resource, I use it successfully)
Пoкa cтaтья paзмeщeнa нa pyccкoм нo, пo cкpиншoтoм, вce пoнятнo для людeй пoнимaющиx в тpeйдepcтвe. Гyгл пepeвoдчик вaм в пoмoщь - xopoший pecypc, я им ycпeшнo пoльзyюcь)
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caporwink
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September 15, 2021, 08:14:10 AM |
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The exchange returned the money - I was able to withdraw it Биpжa дeньги вepнyлa - я cмoглa иx вывecти
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Rrita
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September 19, 2021, 02:46:32 PM |
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The exchange returned the money - I was able to withdraw it Биpжa дeньги вepнyлa - я cмoглa иx вывecти
Finally, you are able to withdraw your money from Hitbtc. Will you share more details on how you can be able to Withdrawn? It will be helpfull for the other Hitbtc user caporwink здpaвcтвyйтe мoжeтe paccкaзaть кaк вы cмoгли вepнyть cвoи дeньги c HitBTC? Moи aктивы yжe кaк тpи мecяцa зaкpыты
I translated this, and understand you also want to know how He can able to withdraw the fund. Instead of the Russian language here, Try to post in english. because it's not a local thread. Next time dont do it. If you want to get some help, you need to write it clearely.
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royalfestus
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October 31, 2021, 08:21:12 PM |
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The exchange returned the money - I was able to withdraw it Биpжa дeньги вepнyлa - я cмoглa иx вывecти
Finally, you are able to withdraw your money from Hitbtc. Will you share more details on how you can be able to Withdrawn? It will be helpfull for the other Hitbtc user caporwink здpaвcтвyйтe мoжeтe paccкaзaть кaк вы cмoгли вepнyть cвoи дeньги c HitBTC? Moи aктивы yжe кaк тpи мecяцa зaкpыты
I translated this, and understand you also want to know how He can able to withdraw the fund. Instead of the Russian language here, Try to post in english. because it's not a local thread. Next time dont do it. If you want to get some help, you need to write it clearely. Try to do every registration format and KYC, do not mind dropping your personal details, then you can proceed to refund. Also expect a high fund as withdrawal fee, You are likely not see trading of altcoins on the exchange cause everyone left and keep leaving as you did. Exchange Support is very slow but engage and respond rightly.
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GbitG
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October 31, 2021, 08:35:30 PM |
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The exchange returned the money - I was able to withdraw it Биpжa дeньги вepнyлa - я cмoглa иx вывecти
Finally, you are able to withdraw your money from Hitbtc. Will you share more details on how you can be able to Withdrawn? It will be helpfull for the other Hitbtc user caporwink здpaвcтвyйтe мoжeтe paccкaзaть кaк вы cмoгли вepнyть cвoи дeньги c HitBTC? Moи aктивы yжe кaк тpи мecяцa зaкpыты
I translated this, and understand you also want to know how He can able to withdraw the fund. Instead of the Russian language here, Try to post in english. because it's not a local thread. Next time dont do it. If you want to get some help, you need to write it clearely. Try to do every registration format and KYC, do not mind dropping your personal details, then you can proceed to refund. Also expect a high fund as withdrawal fee, You are likely not see trading of altcoins on the exchange cause everyone left and keep leaving as you did. Exchange Support is very slow but engage and respond rightly. Few years back, HitBTC.com was one of my most favourite exchange but after having too many issues with support now I already stopped, but sadly they never send my withdrawal because they were insisting for KYC which I send them they never give any positive reply which takes some long time. Recently I read on few social media channels about too many issues which are really sad they need to be some better, but I am feeling now they have enough funds, so they are not caring about their loyal customers.
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logfiles
Copper Member
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Merit: 1750
Top Crypto Casino
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October 31, 2021, 09:50:54 PM |
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Few years back, HitBTC.com was one of my most favourite exchange but after having too many issues with support now I already stopped, but sadly they never send my withdrawal because they were insisting for KYC which I send them they never give any positive reply which takes some long time. Recently I read on few social media channels about too many issues which are really sad they need to be some better, but I am feeling now they have enough funds, so they are not caring about their loyal customers.
I used it a few times but had to stop and withdraw all my funds citing a growing number of scam accusations and stupidly very high withdrawal fees as compared to other exchanges They have an inactive flag, which I encourage members to support so that it's activated - https://bitcointalk.org/index.php?action=trust;flag=894
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GbitG
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October 31, 2021, 09:59:33 PM |
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Few years back, HitBTC.com was one of my most favourite exchange but after having too many issues with support now I already stopped, but sadly they never send my withdrawal because they were insisting for KYC which I send them they never give any positive reply which takes some long time. Recently I read on few social media channels about too many issues which are really sad they need to be some better, but I am feeling now they have enough funds, so they are not caring about their loyal customers.
I used it a few times but had to stop and withdraw all my funds citing a growing number of scam accusations and stupidly very high withdrawal fees as compared to other exchanges They have an inactive flag, which I encourage members to support so that it's activated - https://bitcointalk.org/index.php?action=trust;flag=894You are right, even It's very late for me, but now I already avoid this exchange and never encourage anyone to use this scam exchange with too many accusations and very high withdrawal fees. I already supported this flag and try to spread this for others help as it's really important for us to try to help other members never fall in this scam which is going rich just because of our money which they are freezing and not giving any reply or update about this all.
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coin police
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November 09, 2021, 05:42:53 PM |
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stay away from there . you can deposit all crypto , but when you wanne withdraw it will be offline . everybody knows when deposit works withdraw also works . they scam us even more by holding the prices very low like dogecoin and ethereum classic . check for youself . they sell your crypto when pumps come and dont let you withdraw untill prices are low again . the internet is full with complaints . stay away there and spread the word .
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stomachgrowls
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November 09, 2021, 07:46:14 PM |
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stay away from there . you can deposit all crypto , but when you wanne withdraw it will be offline . everybody knows when deposit works withdraw also works . they scam us even more by holding the prices very low like dogecoin and ethereum classic . check for youself . they sell your crypto when pumps come and dont let you withdraw untill prices are low again . the internet is full with complaints . stay away there and spread the word .
These are just few of the hundreds of complaints on Hitbtc or in this platform. https://www.cointelligence.com/exchanges_list/hitbtc/https://www.reddit.com/r/hitbtc/comments/hbz22e/people_scammed_by_hitbtc_this_is_the_biggest_scam/https://www.reddit.com/r/hitbtc/comments/lxbhjc/hitbtc_is_a_scam_here_is_exactly_how_their_scam/Dont know on why people do consider out on touching this platform despite of those complaints.
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GbitG
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November 09, 2021, 09:32:24 PM |
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Mostly newbies are going for this as they still feel good but now after having some serious issues and offline wallets they start crying about this we need some good awareness program on social media about these scam exchanges because these are hurting very badly for very long run, and we are unable to give some better knowledge to members about these scam exchanges.
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r_victory
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November 16, 2021, 12:16:29 PM |
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Unfortunately when you're new to the crypto world, it's hard to know who to trust, I learned a lot on my own, I already had my HitBTC account hacked and I lost a considerable amount, I stopped using it a long time ago.
A tip for newbies is, "Read and do a lot of research before entrusting your money to others. Exchange should not be used as a wallet!".
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Translations from English to Portuguese at affordable prices. Send me a PM here on the forum or contact me via Telegram: @cryptoheart
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coin police
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June 14, 2023, 10:41:22 PM |
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scammer only ket you deposit but dont let you withdraw . you see on Twitter they are thiefs . they also rig the market prices .
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estenity
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July 02, 2023, 01:47:50 AM |
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is there still any customer there ?
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noorman0
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July 02, 2023, 02:51:21 AM |
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is there still any customer there ?
Yep, definitely a bunch of customers with less references.
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This space for rent. Available in mid January 2024 - PM me
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