www.BITSTAMP.net Bitcoin exchange site for USD/BTC

[Loozik]

Both the banks are in Slovenia. Your mom should have a look at her monthly statement (or at her e-banking interface) and see the factual bank's name.

If it reads ''Creditanstalt'', then she should contact her bank and request the money back or be resend to the correct bank.

If it reads ''Unicredit'', then Bitstamp and / or its bank may be at fault.

Update: We checked the wire receipt, and it was sent to Unicredit. Bitstamp asked mom to order a "wire trace" to see where it went to (about $40). Will let you know what we find out (at this point this is more of a learning excercise for anyone else who runs into this problem, as opposed to a concern with Bitstamp).

I tell you: one day we will have a dance of joy on the grave of banks for the pain they had caused us.

Thanks for the update.

[leoragraves666]

What is going on with withdrawals? In process for 5 days?

Solved now

Was it resolved? I have a "Waiting to be processed" wire transfer withdrawal for a few days now. My previous transfers only took a few hours to get to "Finished". Anybody know if there are withdrawal problems with the exchange?

Well it just got finished. I am now waiting again (longer than usual) - but it is that time of the year when everything is crowded, so I suppose a day longer than usuall is acceptable.

[cryptoanarchist]

After 3 weeks I finally got my coins back from bitstamp.

[dnaleor]

Bitstamp should consider "cold storage" of USD ass well due to the Slovenian banking crisis.
It would look like this:

 

[Alpaca Bob]

After 3 weeks I finally got my coins back from bitstamp.

Despite not being verified? I'd say that's actually pretty classy of Bitstamp. Yeah it took a couple of weeks, well you didn't exactly play it perfectly yourself either.

[cryptoanarchist]

After 3 weeks I finally got my coins back from bitstamp.

Despite not being verified? I'd say that's actually pretty classy of Bitstamp. Yeah it took a couple of weeks, well you didn't exactly play it perfectly yourself either.

You're crazy. I never agreed to their verification terms in the first place. Then they changed their TOS midstream without notifying me. They have my email.

I have yet to see ANY EVIDENCE that bitcoin balances fall under any government jurisdictions, so their request is unreasonable as well. I would understand if they wanted verification for USD withdrawal, but its total crap to request it for bitcoin withdrawal.

So I canceled my account instead. I don't see how that means I should be treated worse out of spite.

[oaxaca]

What's up with this crap?

Code:

We also need to receive any financial document which can confirm how the funds sent to your Bitstamp account were acquired.

USD deposit has been held for 10 days.

[bitcoinmarketmaker]

Since a week, I noticed that Bitstamp's internal withdrawal processing is slower than what I am used to.

For months, withdrawals used to be processed within 24 hours, sometimes even within just a few hours. Now, with me, it seems that withdrawal processing is taking 48-72 hours++.

No reason to panic yet, because this is still very good compared to you know where. But I am watching this very closely.

edit: a withdrawal request that I made today, was processed within 2 hours       sorry I will keep quiet next time

[leoragraves666]

Since a week, I noticed that Bitstamp's internal withdrawal processing is slower than what I am used to.

For months, withdrawals used to be processed within 24 hours, sometimes even within just a few hours. Now, with me, it seems that withdrawal processing is taking 48-72 hours++.

No reason to panic yet, because this is still very good compared to you know where. But I am watching this very closely.

edit: a withdrawal request that I made today, was processed within 2 hours       sorry I will keep quiet next time

You just have to keep in mind that it is xmas time.

[Rassah]

Both the banks are in Slovenia. Your mom should have a look at her monthly statement (or at her e-banking interface) and see the factual bank's name.

If it reads ''Creditanstalt'', then she should contact her bank and request the money back or be resend to the correct bank.

If it reads ''Unicredit'', then Bitstamp and / or its bank may be at fault.

Update: We checked the wire receipt, and it was sent to Unicredit. Bitstamp asked mom to order a "wire trace" to see where it went to (about $40). Will let you know what we find out (at this point this is more of a learning excercise for anyone else who runs into this problem, as opposed to a concern with Bitstamp).

Final update: The wire trace found where the money went, but Bitstamp never found the transaction, so last last week mom put in a request to wire the money back directly from the receiving bank (basically to undo the unclaimed wire). Hopefully she will get it back within a week or two. Once she gets it, she plans to just use Coinbase. The reason we tried using Bitstamp in the first place is because their 0.38% fees make purchases of larger amounts cheaper, even with wire fees.

[oaxaca]

What's up with this crap?

Code:

We also need to receive any financial document which can confirm how the funds sent to your Bitstamp account were acquired.

USD deposit has been held for 10 days.

Update:  No update from Bitstamp.  Why is this an issue?  They are not in the US.  Has anybody been subjected to this same scrutiny?

[Krako]

Bitstamp Is down (again) at this time... Bouring of you guys

[live1]

Hi,

I'm a bit confused about the bitstamp fee.
If i want to withdraw for example 500 USD (sepa)
What would be the calculation?

[jonsi]

For SEPA is 0.90 euro for any amount.

[F-bernanke]

Hi,

I'm a bit confused about the bitstamp fee.
If i want to withdraw for example 500 USD (sepa)
What would be the calculation?

Sepa is EUR only,

IBAN can be USD.

[Parazyd]

Bitstamp, I love you!

Thanks for existing!

[CHAO]

Hi,everyone

I have a wire withdrawal in Dec.20.
And in Dec.27 I received a KYC message with 8 question,I have replyed  it in Dec.27.
Today I received a answer
"thank you for your cooperation. We have instructed our administration to further process your withdrawal request. Please be advised that we may further contact you if additional KYC checking be necessary.

If you have any additional questions, please feel free to contact us again."


Who can tell me how many days it will cost  to reach my bank account?
I need some money to pay my credit card and my loan.

[CHAO]

Dear Nejc Kodric,


I have a wire withdrawal in Dec.20.
And in Dec.27 I received a KYC message with 8 question,I have replyed  it in Dec.27.
Today I received a answer
"thank you for your cooperation. We have instructed our administration to further process your withdrawal request. Please be advised that we may further contact you if additional KYC checking be necessary.

If you have any additional questions, please feel free to contact us again."

Could you tell me how many days it will cost  to reach my bank account?
I need some money to pay my credit card and my loan.

Best Regards
Chao

Hello Bitcoin community!

I`m co-owner of BitStamp that offers BTC/USD exchange service. Link: www.bitstamp.net

-We charge 0,50% fee for exchanging goods. All new clients registered till 1th of September receive 30 days commission free bonus! Quick registration link: https://www.bitstamp.net/account/register/
-our system is written by professionals with lots of experience in information security
-easy trading with daily charts, intra-day charts, market data
-our main priority is to help bitcoin community grow and make it user friendly in every days life

We have great plans for future and are thrilled to be part of what we believe the simplest and safest way of exchanging goods.

Try it, trading starts now!

Your sincerely,
Nejc Kodric
www.BitStamp.net
Questions? -No problem! Mail me nejc.kodric@bitstamp.net

[bernard75]

I take it you are not from Europe, so Swift can take anything between 2-5 working days once it has been sent.

[testik1]

I've received two withdrawals from bitstamp before and had one sepa-deposit received to my account in just a matter of days.

Now however, I've been waiting for over a month for my sepa-deposit of 1400€ to be credited to my account. I got a response to my ticket more than two weeks ago, promising that "they'll look for my deposit". After that, nothing - no response to my further inquiries.

I sent the payment on the 29th of November, and now ordered an investigation at my bank. It was "good" (in a way) to read in this thread that there are two banks with the same BIC/SWIFT-code, maybe that's the case - but it would be weird since my first deposit was sent to the correct one..


> Edit, received my funds on 31st of December. Thank you Bitstamp! Communication wasn't perfect and it took it's time to be solved, but in the end all's good.