IMO, as long as they are reputable in their field, advance fee works fine. If you think about it they have a valid reason to ask for it. Whatever outcome may be, work has to be done, time, effort and resources would be consumed which is what you'll be paying for.

Be careful out there, most recovery services (for stolen funds) I've seen were scams. DYOR before anything else.

ooo didn't know btcpop was still alive... Waiting for two weeks doesn't look good. I would prepare myself for the worst

Someone emailed the support asking for updates


I suggest doing the same thing. While getting a reply doesn't mean everything is going well, not getting a response from them would be without a doubt a red flag. Try to ask another least expected question as well to make sure it's not a case of automated reply.

If it's not an amount that greatly affects your day to day life, imo it's better to give up. Tracking where your money went could require a fee, and even if they managed to trace the thieves, you might need to settle matters legally which would require another fee.  Most importantly, despite any efforts, you are not guaranteed to get the result you want.

Just something to consider

Let's say I believe you.

For such a huge amount of money, it's weird that you went full speed ahead despite the red flags mentioned. Normally, people wouldn't be so laid back with such amounts e.g. "I may be wrong, time will tell", "If they also deceive me and steal my money, as binance did, then I will find a new platform again."

The more I hear, the more I become convinced...

This doesn't make sense. Recovering stolen funds is not magic. Thieves can make their tracks difficult to trace and it could involve legal matters as well therefore it's never a guaranteed thing. It's not about depositing money to some wallet and then your stolen funds will magically appear.  Where are they trying to make you deposit your coins? cause they most probably control this wallet. Having your name on it doesn't make any difference, what matters is who has the private keys. Never send them anything!!!

Did this girl perhaps tried to flirt with you? asking because romance scams have been rampant. In any case, it's easy to claim that you are this and you can do that so if they can't back their claims with sufficient evidence, it might as well be a lie.

Yes, I'm afraid their funds have been long bagged by xapo, see:


@Xronin, Coinbase seems to have removed some old dormant accounts as well but I see that you have more chances when it comes to recovery compared to xapo provided that you can back your claims.


[Meta] for further discussion, I recommend starting your own thread so it doesn't get confusing in case OP comes back.

Try your luck in https://www.reclaimcrypto.com/

They are partnered with some exchanges and can flag the address in their database. BUT keep your expectations low! we don't know how fast it's gonna take (they might not even inform you...), it could be outside their list of partnered exchange, some cases will surely get prioritized like those who lost huge amounts of money, and there's a fair chance your funds may have already been in the thief's personal non-custodial wallet or cashed out.

As I said before, that's a weak reasoning. Take a look at kucoin and binance for example. Although they are very similar, they are not the same company/exchange.

But I do I agree that there are/there won't be any problems for you because you are affiliated with the website which explains your unconditional love for it.

Hmmm... you can try to encourage fellow victims to report as well. The more people join, the more likely to be taken seriously but I would probably still keep my expectations low.

Also see number 15 and 61 of [HUGE LIST] Useful Crypto Links !!! for a list of communities to share your story with!

Why do you think they are bitseven under a different brand? similar interface? cause that's a pretty weak basis. Lots of scam websites copied cex.io and binance and there was no stopping them from it. If bitseven really had a good reputation, it doesn't make sense to go under a different name (hiding that they are bitseven) and start building reputation from zero all over again...

I agree with the members above, the way OP struggles to take in red flags and just continue to shower compliments, definitely makes this look like another attempt to subtly shill...

It's all about finding the right thread, topics that are less likely to get spammed. But OP doesn't need to delve into the whole discussion cause there are stand alone threads which first post is good enough already. Tbf, media outlets aren't exactly free from dirt either. I've seen a lot of articles with misleading headlines and sometimes straight up misinformation... thus for every source of information, readers discretion is always advised.

Some links from their nuked team page still works, try to shoot the team a PM, see https://web.archive.org/web/20190331163514/https://www.catex.io/team

If that doesn't work, start posting in public cryptocurrency communities and subtly let them know about it. Better add proofs to solidify your case as well.

Last resort is to pretend you're planning a lawsuit.



Sorry OP, but you are more likely to receive scam PMs, be careful out there.

Why not pick from here? I think we have a good amount of enganging reads and since ppl tend to lean more on news outlets/informative websites rather than message boards, it has less chances of getting copied. Just don't confuse facts and opinions. We can all have different opinions about something but there is only one fact that's why it wouldn't be so weird to see it all over the internet.

It's a problem that exist in every services that relies on emails. I've had my fair share as well, just not in bittrex but in other platforms. What worked for me was trying again after waiting for an hour or two, or less.

But before that, try the first aid

Bittrex: https://bittrex.zendesk.com/hc/en-us/articles/115001324851-Not-receiving-email-from-Bittrex
Bittrex global: https://bittrexglobal.zendesk.com/hc/en-us/articles/360009625040-Not-receiving-email-from-Bittrex-Global

If none worked, proceed to contact bittrex/global and your email provider.

---

Meta - Try to start your own thread next time  

@jaskcon

Waiting for 6 months... that's horrible. Such investigation shouldn't take that long and it's not like they are very in demand either, that excuse is hard to buy.

Don't you think it's weird that you only got some sort of resolution from them after you started posting in a public forum? makes me think they are aware of your posts and therefore decided to only issue a refund for the sake of their image... I'd look for other places with a much better reputation.

If basic troubleshooting doesn't work, don't stress yourself out and reach out to support instead. Not to mention, if you try multiple times in a short span of time, it could end up as a spam.

I strongly believe not everything can be captured well in today's KYC, this is why some could slip thru or may not pass thru. Some exchanges started offering manual verification where an actual person reviews your documents, you can try asking if binance has the same thing.

Any chance this was a password manager as well?

Speaking of, browsers have built in password managers. Are you the type that saves login info in your browser? and possibly have an account connected with the browser as well? if so, there's a chance you might have synced it so it's been saved in a cloud. Try looking into it if you haven't.

PS: it's not advisable to save important passwords in your browser and cloud accounts.

Same thought as hosseinimr93, it could be blockchain.com (used to be blockchain.info)

Does your wallet ID looks like this?


The problem is when the authorization email request triggers which would be a problem cause you don't have an access to your email account, unless you have your seed phrase (https://en.bitcoin.it/wiki/Seed_phrase) wiith you. Do you not have anything that resembles it?

A lot are indeed missing, I suggest looking into your competitors for reference, see: Instant exchanges. Probably add 'beta' or something in the thread title as well so ppl would know it isn't the final output yet.

Just so we're on the same page... after the transaction receives enough blockchain confirmation, it would take an average of 35 mins for the trade to complete? If so, that's indeed way too long and would set you at a significant disadvantage over your competitors. As for me, I use services such as this for for quick and convenient swap/trades so 35 mins would be a turn off.

The guy seems to be preying on newbies so it's kinda weird to still watch his videos... In a way you are still giving him some sort of support because it adds views to his channel and videos which has been used by a lot in order to appeal more legit.