I would also suggest posting in their subreddit, see: https://www.reddit.com/r/kucoin 

Mods are fairly active and there were some instances where the CEO replied to some posts. Who knows, maybe you could get decent upboats? and as with any suggestions, it's likely to be considered if backed by many people.

You could also introduce them to no-kyc/no mandatory kyc exchanges, look into https://www.kycnot.me/

But before anything else, best to teach them good security habits on how to safekeep their crypto e.g.  how to backup, what wallet to choose, what not to click, etc...

Lastly, I'm sure you have a life outside crypto space so one way to ease your workload is to introduce them to bitcointalk to read and/or ask further questions-- they could do this in their local board as well.

You could also find some on these lists:

https://directory.btcpayserver.org/filter/non-profits
https://en.bitcoinwiki.org/wiki/Donation-accepting_organizations_and_projects 

I'm not sure where you live but better obfuscate your tracks if you're planning to support a movement your govt may not be so fond of.

I think it's all good, we can always multitask plus the board isn't limited to bitcointalk.


Maybe consider adding related blogs from discord as well? they could help people stay away from scam DMs.

https://discord.com/blog/protecting-users-from-scams-on-discord
https://discord.com/blog/common-scams-what-to-look-out-for

I just wanna add that if someone wants to go beyond, they could also report the suspicious user in their mutual server/s (if any) so the mods can kick them. Sometimes, mods would publish an @everyone announcement to warn the server members as well.

Fortunately, some scammers can be dum dums which is why it wouldn’t hurt to check the money trail when you get scammed because who knows, maybe they don’t know what they’re doing lol.

I was checking related articles and it seems our guy also pulled an emotional appeal card lol.

Why choose one when you can do both? you just need to find the right balance. In these dreadful times, having more than one source of income/money is extremely helpful. Not to mention, you probably wouldn't wanna work your whole life.

How did you do your research tho? from what i usually see, it's those that have day jobs who tends to look for shortcuts as they have little to no time.

Does that mean you still have access to your 2fa? what app are you using?

But if you lost access to your 2fa and you feel like the support agent was being negligent, I’d advise starting a new ticket about it and maybe you’ll get another person to handle your case? I had some occurrences with them where the support agent did not know what they were talking about…

That's only one way of accessing funds/crypto and it doesn't diminish the insecurities of SMS/USSD. Take centralized exchanges for instance, a hacker could wipe a user's funds long as they have access to the login information of relevant accounts + OTPs (if any), the private keys would not be necessary. 


That's the thing, according from the article, the service is custodial and we have no way of knowing how are they safekeeping funds. There is no 100% secure setup but we'd be able to mitigate lots of risk by opting for self-custody. All in all, I can only see this for day-to-day transactions.

Private key wallets shouldn't need verification but you seem to be getting a notice for swapping which is weird... have you tried reinstalling? I'm not in the apple ecosystem but on android, everything works fine.

They won't be able to stop you from sending and receiving if you have your backup phrase with you. I say ditch blockchain.com and move to a far better wallet like electrum.org-- send your funds to a newly generated wallet. Pretty sure blockchain.com will just add more clutter in the future...

Same thing on my end. Maybe OP is whitelisted that's why it works for them? judging from OPs reply, we got the link right.


Logic probably gets thrown out of the window. Instead, we have emotions/traits being the main driving force. Some people are too unwary/desperate/greedy/lonely/nice etc... which makes them vulnerable and the perfect target audience to scams.

It is indeed too good to be true unless we're talking about dust amounts like cents or something. There's always a "catch" with every "promo". Meaning to say, the exchange has to get something in return and I don't see that with the description given. I can only imagine them bleeding money with that kind of setup since it's an actual "giving away"...

But if we think of the possibility that they're a scam, it all makes sense. Unsolicited DM, luring users thru unsustainable "FREE" stuff, new exchange and therefore no reputation. IMO the latter is more likely.

Hold up. Isn't stripe just a payment processor? and afaik they support loads of payment methods. I would also try looking into the payment method/s you have in mind. I think in terms of convenience there should be other payment processors that are more or less the same.

Maybe add more crypto-related things that locals would usually get overseas e.g. steel plates for seed backups?--best to become an official retailer of some brands-- it gives your platform an edge since locals would save on the shipping cost. Offering discounts for other stuff could encourage people to opt for crypto payments as well.

If they ask you to pay first (which won't be deducted in your balance) in order to withdraw, it's a scam + their reasons were ridiculous lmao. In the future, avoid no-one-has-ever-heard-of exchanges like this.

Two things you may wanna check:

1. if the loss is tax deductible, for instance see: https://koinly.io/guides/ (I'd consult a CPA to be extra sure)
2. recovery chances are extremely low but another thing to try is to see if your coins went to a centralized exchange using a block explorer that tags known addresses e.g. oxt.me for bitcoin, etherscan.io for ETH - if the coins did, you would need to involve the authorities.

are you perhaps curious about the voucher? it's just some dust amount like cents. As per the disclaimer, the 500BUSD isn't spendable, you will only get the interest. If you're interested, check your reward center. My account was actually being showered by the same voucher and I didn't notice until I went to see my reward center lol but this was more than a year ago so it's possible binance slowed down.

Upon checking, I don't think it's phishing as well. According to binance's handles authenticator, see: https://www.binance.com/en/official-verification both <do_not_reply@mailersp1.binance.com> and <bntrace.com> are theirs + as robelneo pointed out, the final link is indeed binance.com which can be checked in any URL redirect checker.

Still, I would only click link/s in emails when necessary and this time, it's not.

Nice work! maybe you'd be interested in contributing your thoughts to tosdr.org? it's a project that "rates and labels" terms of services, making them easier to digest.

Alternatively, OP could check if their case is tax deductible in their country, see: https://koinly.io/guides/ (consulting a CPA is likely needed to be extra sure)

Well, their page has been flagged by trustpilot lol. I'd look for an alternative in the Instant exchanges thread


I'd also like to add that it's best to treat these instant exchanges as a CEX without registration since they're also centralized. They can block your funds and request KYC, not to mention a lot of them probably gets liquidity from CEXes like binance, hitbtc etc...

@op, you may wanna check out: https://kycnot.me/ for possible alternatives.


Another thing to consider is how much CCTVs are covering you on your way. For starters, wearing something to make your face harder to recognize would be a good idea e.g. face mask, cap, etc.