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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 607152 times)
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June 14, 2018, 07:16:28 AM
 #6661

Can I transfer fiat between two Kraken accounts or only coin?

-sam

Only coins.
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Kraken-Septimus
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June 14, 2018, 02:24:44 PM
 #6662

Can I transfer fiat between two Kraken accounts or only coin?

-sam

Hi samlitecoin. You're welcome to withdraw cryptocurrency to another Kraken account but not fiat for compliance reasons. Please note that you cannot withdraw Ripple, Stellar Lumens, Monero or Zcash to another Kraken account either. These funds would first need to be withdrawn to an external wallet. If you need anything else just let us know!

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
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June 14, 2018, 05:26:31 PM
 #6663

Can I transfer fiat between two Kraken accounts or only coin?

-sam

fiat -> tether -> transfer tether to another account -> tether -> fiat
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June 18, 2018, 06:52:55 AM
 #6664

Two-factor Authentication (2FA) :

I have purchased a Yubikey, now I am puzzeled what happens if I lose it? How can I then re-establish access to my account?

Thanx
-sam
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June 18, 2018, 07:35:57 PM
Last edit: June 19, 2018, 12:20:25 PM by Kraken-Septimus
 #6665

Two-factor Authentication (2FA) :

I have purchased a Yubikey, now I am puzzeled what happens if I lose it? How can I then re-establish access to my account?

Thanx
-sam

Hi samlitecoin. Typically you would contact support and let us know then we would take steps to give you access to your account again. They other option would be to create a backup on another Yubikey and keep it somewhere safe, such as a vault or safety deposit box. Please let us know if there's anything else!

Also, if you enable our MasterKey feature, which is a very strong static password, you can bypass the login 2FA if you lost your Yubikey.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
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June 19, 2018, 12:37:38 PM
 #6666

I could probably fnd this out by wading thru the kraken site but maybe you are in for a quick reply saving me the effort:

what is the cost in % of sending my litecoins from my wallet to my kraken account, then converting them to fiat, then collecting fiat via my bankaccount

vs.

leaving the coins in kraken until such time I convert them to fiat and pull them off?

thanx again,
-sam



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June 19, 2018, 01:18:09 PM
 #6667

I could probably fnd this out by wading thru the kraken site but maybe you are in for a quick reply saving me the effort:

what is the cost in % of sending my litecoins from my wallet to my kraken account, then converting them to fiat, then collecting fiat via my bankaccount

vs.

leaving the coins in kraken until such time I convert them to fiat and pull them off?

thanx again,
-sam





Hi again samlitecoin. Sending your funds would be a minimal miner's fee, but the actual cost would be up to you and which wallet you use.

Assuming you aren't trading more than $50,000 in a 30-day period, the cost would either be 0.16% or 0.26% depending on if you make the order yourself, or if you take someone else's already pre-existing order (maker vs. taker fees). You can find our full fee schedule here.

There are different costs for different currencies and countries. You can see what the cost would be for yourself here.

If you deposit your coins and don't sell them there would be no cost after the miner's fee to initiate the transaction from your wallet. There would be a small fee to withdraw your funds at a later date.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
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June 19, 2018, 04:48:52 PM
 #6668

Hello,

Is it possible to withdraw FIAT into Russian bank account (I have EUR, USD accounts)?

The thing is that we don't USE BIC or IBAN and I don't have it, maybe I need to ask my bank to provide it?

I'm using Raiffeisen bank, so it's purely European bank with a subsidiary in Russia.

Also what is this:

Description

 *
Unique description used to identify this bank account.

I never meet anything more difficult before than withdraw funds from Kraken Shocked

What is the fee for FIAT withdrawal to bank account?

▀▄▀  T E M C O ~ Supply Chain Powered by Bitcoin Network, RSK ▀▄▀
  Officially Supported by RSK, TLDR Capital and Korea Investment Partners (KIP). 
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June 19, 2018, 06:30:50 PM
 #6669

Hello,

Is it possible to withdraw FIAT into Russian bank account (I have EUR, USD accounts)?

The thing is that we don't USE BIC or IBAN and I don't have it, maybe I need to ask my bank to provide it?

I'm using Raiffeisen bank, so it's purely European bank with a subsidiary in Russia.

Also what is this:

Description

 *
Unique description used to identify this bank account.

I never meet anything more difficult before than withdraw funds from Kraken Shocked

What is the fee for FIAT withdrawal to bank account?

Hi Dasengineer. Unfortunately, we don't have a banking partner that can facilitate withdrawals to Russian banks. However, if you have a bank account in the SEPA zone you can withdraw Euro to that bank account. You're also welcome to deposit, trade and withdraw cryptocurrency normally. Thanks for understanding.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
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June 19, 2018, 07:54:25 PM
 #6670

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.
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June 19, 2018, 08:04:15 PM
 #6671

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
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June 19, 2018, 08:23:12 PM
 #6672

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Our informant already opened a ticket, and Kraken denies to take any responsibility. Please stop your pretense of trying to solve this. When clearly you are not doing so. you have lied to us before about this issue, and we expect nothing more from you, but there is the tiny of hope that Kraken will finally solve this problem, and take responsibility by issuing adequate refunds and/or compensation for your faults.

Most important is however, stop your fraud, and start displaying correct OHLC data.
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June 19, 2018, 08:48:50 PM
 #6673

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Our informant already opened a ticket, and Kraken denies to take any responsibility. Please stop your pretense of trying to solve this. When clearly you are not doing so. you have lied to us before about this issue, and we expect nothing more from you, but there is the tiny of hope that Kraken will finally solve this problem, and take responsibility by issuing adequate refunds and/or compensation for your faults.

Most important is however, stop your fraud, and start displaying correct OHLC data.

Apparently we are not the only ones having doubts about your trade data. The CFTC seems to be interested in your data as well and apparently this lead to the start of an investigation on illicit trading practices. Please see the linked article on Coindesk https://www.coindesk.com/cftc-demands-crypto-exchange-data-in-market-investigation/
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June 23, 2018, 01:19:39 PM
 #6674

NEW REGISTRATION

The german ID card contains on the back side the residential address

do you still require

Utility bill, bank statement, credit card statement, etc

as additional proof?


-sam
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June 23, 2018, 01:22:50 PM
 #6675

We have some more new Kraken reps starting! Kraken-RJ will be helping clients on Bitcointalk.

Please keep in mind that no Kraken rep will ever ask you for personal information about your Kraken account. The only things we may ask for are your ticket number and possibly your Public Account ID. This is different than your username, which should not be shared for security reasons.

If you have any questions/concerns please let us know!

NEW REGISTRATION

The german ID card contains on the back side the residential address

do you still require

Utility bill, bank statement, credit card statement, etc

as additional proof?


-sam

Hi samlitecoin. For that request I'd suggest that you open a ticket here and escalate that ticket using this form. One of our verifications specialists would be more than happy to answer any questions you have about your ID. Please let us know if there's anything else!

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
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June 23, 2018, 08:30:26 PM
Last edit: June 23, 2018, 08:43:00 PM by CryptoTeng
 #6676

Warning to all Kraken users!
Please note that Kraken continues to display false OHCL data, and they are thereby knowingly manipulating trade trends on their platform. Please check today's ETH/EUR market around 6 o' clock  (CET) this morning. The peak of up to 510 ETH/EUR is false as no trades took place according to given information.

This issue has been reported several time, and Kraken does not care to solve this problem, even though according to them they know the cause of the problem, but it has not been solve since at least spring 2017. This make us wonder if they are doing this on purpose.


Hi CryptoTeng. I'd suggest opening a ticket here so our trading specialists can investigate this for you. Thanks for your patience.

Why do you suggest opening a ticket if Kraken does not care to take care of this problem? Again, why does Kraken still not keep to its own Tos? As far as we get it Kraken still denies to pay refunds and/or compensation when it is clearly Kraken's faults. Furthermore, why does Kraken not correct the OHLC data, and why are customers not informed about this issue?
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June 25, 2018, 10:44:02 PM
 #6677

Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?
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June 26, 2018, 07:09:54 AM
 #6678

Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

if you can, then stay away from these frauds.

If you still have funds on your account, withdraw them ASAP after having access again.
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June 26, 2018, 02:45:56 PM
 #6679

Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

Hi chris100x1. Account access tickets should be resolved fairly quickly, but we require some information from you. If you haven't yet, please open a ticket explaining the situation here and escalate that ticket using this form. Thanks for reaching out and please let us know if you need anything else.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
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June 26, 2018, 03:30:38 PM
 #6680

Hi, I didn't go on my account for like 3 months and today when I tried to log in I learned that my account was disable. So I filed a request but as it never happened to me before I'm currently freaking out a little bit !!!  and wanted to know if anyone knew the timelapse that it usually takes to get a solution knowing that I used a Yubikey as a 2FA if it can help somehow ?

Hi chris100x1. Account access tickets should be resolved fairly quickly, but we require some information from you. If you haven't yet, please open a ticket explaining the situation here and escalate that ticket using /forms/2VolutBY6HBGJRRA3]this form. Thanks for reaching out and please let us know if you need anything else.

Hi Kraken-Septimus,

Thanks for your reply. However the support team just resolve the situation so as you said it was quick and I will not have to escalate my ticket. Nonetheless, thanks for the advice and your reactivity.

Have a good day ^^
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