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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 607545 times)
giax76
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December 17, 2017, 11:13:58 AM
 #5801

Idk if they have done something, but Kraken is working well today

I still didn't risk trying to make a trade but I must say at least the withdrawal pages are working without errors.

I tried yesterday and today with several trades, 2 deposits and one withdrawal without problems or errors (web platform).
Pages are slow but functional.
At the moment is working fine for me.
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1556076944
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markd
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December 17, 2017, 04:38:22 PM
 #5802

I've deposited some XRP (Ripple) to my account and it's not credited yet. It says "Success" when I go into the deposit section, but it's not yet credited to my account.

I also made a sepa withdrawal which says "Initializing" and doesn't move forward from there. it just stays like that.

Are there any withdrawal/depositing issues with kraken right now? Anyone else has had this happen to them today?
markd
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December 17, 2017, 05:04:03 PM
 #5803

I've deposited some XRP (Ripple) to my account and it's not credited yet. It says "Success" when I go into the deposit section, but it's not yet credited to my account.

I also made a sepa withdrawal which says "Initializing" and doesn't move forward from there. it just stays like that.

Are there any withdrawal/depositing issues with kraken right now? Anyone else has had this happen to them today?

Ok there are delays for crediting crypto deposits.

However, my sepa and xrp withdrawals are still in "Initializing" mode.
haymatlos
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December 17, 2017, 05:22:45 PM
 #5804

Same here.
I cancelled my btc withdrawal request. Then it is disappear.. Now i have 0 btc balence  Huh
markd
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December 17, 2017, 05:40:08 PM
 #5805

Same here.
I cancelled my btc withdrawal request. Then it is disappear.. Now i have 0 btc balence  Huh

Give it at least 30 mins. It will go back to your account afterwards.
Blackwindow
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December 17, 2017, 06:02:39 PM
 #5806

I deposited ripples to my kraken adress. It's over 15 hours now and no funds avaible.

https://xrpcharts.ripple.com/#/transactions/C219685B78CC1FB5AE2CA1C171E75D6DEDC2F5C8B2E10D885210B2DD0FBD882B

https://xrpcharts.ripple.com/#/transactions/0EF1B8D61B3BBDCA9F0F7B4FDC4E248880040B817B55F87E318F95A08159470B

Ticket number:1076502
Kn_os
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December 17, 2017, 07:12:14 PM
 #5807


Same here, neither ripple deposite nor ripple withdraw doas not work
Kraken-Septimus
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December 18, 2017, 04:45:44 PM
 #5808

I went from Tier-3 level verification to Tier 0, and now  I can't use the fiat I just sent them to even make a purchase. My money is locked in their exchange. Wonderful Kraken... Submitted a ticket and 'escalated' it, let's hope I hear back from them by February.....

Hi black_pharma. This is typically just a visual error, showing that your verification is now "processing". If you were previously verified to Tier 3, you are still Tier 3 verified. Please check your funding limits by navigating to Funding > Deposit > Euro (EUR)/US Dollar (USD) and check the blue box on the right. If that does not resolve your issue we'll be with your ticket as soon as possible. Thanks for your patience.

Well not really.
I try to add a new address in the address book but I alway get this message
Quote
Could not approve withdrawal

The withdrawal approval code is invalid or has expired.

whenever I click the link from the received email.
The email arrives immediately after i click the save address button.

I have retried to click on that link a lot but without luck.


Hi freigeist. I’m so sorry for the inconvenience. We have been experiencing an issue with our Withdrawal Address Verification emails. Our developers are aware of the issue and are working towards a solution. However we do know that this issue is intermittent, and does not usually affect multiple addresses.

Please add a new, different withdrawal address.
You should be able to approve this new address without issue. If you do not have another address please create one in any third party wallet and transfer your funds to that address. From there you will have full access to your funds.

Again, I'm very sorry for this inconvenience, and thank you for your understanding.

I've deposited some XRP (Ripple) to my account and it's not credited yet. It says "Success" when I go into the deposit section, but it's not yet credited to my account.

I also made a sepa withdrawal which says "Initializing" and doesn't move forward from there. it just stays like that.

Are there any withdrawal/depositing issues with kraken right now? Anyone else has had this happen to them today?

Ok there are delays for crediting crypto deposits.

However, my sepa and xrp withdrawals are still in "Initializing" mode.

Hi Markd. If you haven't done so yet, please be sure to open a ticket here and escalate that ticket using this form. Thanks for your patience.

Same here.
I cancelled my btc withdrawal request. Then it is disappear.. Now i have 0 btc balence  Huh

Hi haymatlos. I'm sorry to hear that! Usually it shouldn't take too long for your funds to be available in your account again. If you're still experiencing an issue with this, I would suggest  opening a ticket and escalating that ticket. Thanks for your patience.


Hi Blackwindow. I can see that Kieren is already taking care of this ticket for you. They'll reach out once they have a solution. Thanks for your patience.


Same here, neither ripple deposite nor ripple withdraw doas not work

Hi Kn_os. I'm sorry to hear that! Please open a ticket here and escalate that ticket using this form. Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
tunabeyi43
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December 18, 2017, 08:48:00 PM
 #5809

Hi Kraken support,
Could u help me pls.Ticket:1047100 ,I have sent 12k euro but have not deposited. I have also filled the form.
I have checked out the bank and they said they transfered it correctly.My code that i have put is also correct.
So I really wonder what the problem is.
Kraken-Septimus
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December 18, 2017, 10:15:14 PM
 #5810

Hi Kraken support,
Could u help me pls.Ticket:1047100 ,I have sent 12k euro but have not deposited. I have also filled the form.
I have checked out the bank and they said they transfered it correctly.My code that i have put is also correct.
So I really wonder what the problem is.


Hi tunabeyi43. I'm sorry to hear that you're missing a deposit! One of our specialists will be with you as soon as possible. Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
skopje_mkd
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December 18, 2017, 10:49:15 PM
 #5811

Hi Kraken support pls help me
i write 2 ticket but no answer yet
id 1071272
id 1062221   

my problem is that made withdrawal before 7 days (11.12.2017) and now is on hold i make withdrawal on new account at sepa transfer and i received mail

"The withdrawal address named Deki has been updated. If you requested this action, great, it was successful." then i received this mail "A withdrawal request has been made for the withdrawal address named Deki. Security precaution: If this is a new address you will soon receive an email asking you to confirm it. "

that was new address but i doesn't received new mail to confirm.

and passed 5 days and my funds are on hold pls help me

if you need info for transaction or something else i can write you
please help kraken before 1 week i have money on nicehash now this i can't pay for electricity Sad

sincerely your Nebojsha Mladenovski

nceo
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December 19, 2017, 03:02:25 AM
 #5812

Hello,

I am having trouble to log in due to lost authenticator access, I've submitted a ticket 1 week ago on the December 11th, and answered the questions to the best of my ability and still no response.

The Ticket ID is : 997084

Thank you.
sluppy
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December 19, 2017, 04:28:43 AM
 #5813

withdrawals working great. within the day actually... less than 24 hours to reach me.

website thought is under heavy load or something... i need to spend about an hour for each withdrawal...

Well all of kraken seems to be busy working for u then because it sure as hell isn't working for me or anyone else.


OMG not one 520 not one time out it worked like a website is supposed to work .. someone must have Hacked kraken or shot everyone working there and replaced them with pod people !

The only thing necessary for the triumph of evil is for good men to do nothing. Edmund Burke -- May the forces of evil become confused on the way to your house.George Carlin
We pay for life with death , so everything in between should be free. Bill Hicks -- It is during our darkest moments that we must focus to see the light. Aristotle
Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment. Buddha -- The only true wisdom is in knowing you know nothing. Socrates
tunabeyi43
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December 19, 2017, 08:21:40 AM
 #5814

Hi Kraken support,
Could u help me pls.Ticket:1047100 ,I have sent 12k euro but have not deposited. I have also filled the form.
I have checked out the bank and they said they transfered it correctly.My code that i have put is also correct.
So I really wonder what the problem is.


Hi tunabeyi43. I'm sorry to hear that you're missing a deposit! One of our specialists will be with you as soon as possible. Thanks for your patience.


Hi Septimus,

I think someone took care of my ticket but today my account was deposited just 4500 euro. I have sent 12000 euro. Could you please reckeck or
re-escalate it
Upcomingdiamondinvestor
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December 19, 2017, 10:55:56 AM
 #5815

I am a resident in Switzerland with a verified Kraken account.  I have bank accounts in Kenya. Can i transfer money to and from Kenya? Thank you.
eeX
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December 19, 2017, 07:53:22 PM
 #5816

Every fuckin time I tried to do any minor move @ KRAKEN I saw 502/520/521 or any other 5xx error.

I can' trade at all.

At the same time I can't withdraw my coins because of fuckin limits.
It was ok then BTC was about 200, but it cost 100x more but limits remains the same.

Bloody hell.

Why do you set limits for crypto withdrawals deniminated in fiat cyrrency?
Why you never rise this limits?

Will wait next month cycle and withdraw all from Kraken.

Soldo [SLD] @ Soldo.IN
Kraken-Septimus
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December 19, 2017, 08:28:11 PM
 #5817

Hi Kraken support pls help me
i write 2 ticket but no answer yet
id 1071272
id 1062221   

my problem is that made withdrawal before 7 days (11.12.2017) and now is on hold i make withdrawal on new account at sepa transfer and i received mail

"The withdrawal address named Deki has been updated. If you requested this action, great, it was successful." then i received this mail "A withdrawal request has been made for the withdrawal address named Deki. Security precaution: If this is a new address you will soon receive an email asking you to confirm it. "

that was new address but i doesn't received new mail to confirm.

and passed 5 days and my funds are on hold pls help me

if you need info for transaction or something else i can write you
please help kraken before 1 week i have money on nicehash now this i can't pay for electricity Sad

sincerely your Nebojsha Mladenovski



Hi skopje_mkd. I can see that this has already been resolved. Let us know if you need anything else!

Hello,

I am having trouble to log in due to lost authenticator access, I've submitted a ticket 1 week ago on the December 11th, and answered the questions to the best of my ability and still no response.

The Ticket ID is : 997084

Thank you.

Hi nceo. I can see that Nadine is just waiting on an answer from you at this point.

Hi Septimus,

I think someone took care of my ticket but today my account was deposited just 4500 euro. I have sent 12000 euro. Could you please reckeck or
re-escalate it

Hi tunabeyi43. I can see that Elisha is helping you with this issue. Should you need anything else please reply to the ticket.

I am a resident in Switzerland with a verified Kraken account.  I have bank accounts in Kenya. Can i transfer money to and from Kenya? Thank you.

Hi Upcomingdiamondinvestor. In order to deposit USD you will first need to be Tier 3 verified. Once you are Tier 3 verified please navigate to Funding > Deposit > US Dollar (USD) and follow the wiring instructions exactly.

For more information please see: https://support.kraken.com/hc/en-us/articles/204061046-How-do-I-deposit-USD-into-my-account-non-US-Resident-

Every fuckin time I tried to do any minor move @ KRAKEN I saw 502/520/521 or any other 5xx error.

I can' trade at all.

At the same time I can't withdraw my coins because of fuckin limits.
It was ok then BTC was about 200, but it cost 100x more but limits remains the same.

Bloody hell.

Why do you set limits for crypto withdrawals deniminated in fiat cyrrency?
Why you never rise this limits?

Will wait next month cycle and withdraw all from Kraken.

Hi eeX. We are aware of issues that are resulting in our services slowing down and cause intermittent connectivity problems. Our developers are aware and are working to troubleshoot and fix as soon as possible. Sorry for any inconvenience caused and thank you for your patience and understanding while we work to resolve these issues.

Please note that we're expecting a major upgrade soon: https://blog.kraken.com/post/1399/degraded-service-upgrade-next-week/

You are free to raise your limits at any point by getting verified to a higher Tier. If you are already Tier 4 and need higher funding limits, please open a ticket specifying that.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
jedaite
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December 19, 2017, 08:33:55 PM
 #5818

For anyone whose XRP has not been credited, I've just been told by Kraken that they have an issue and the devs are working on it. I'm in the same boat as you guys.

Just thought I would share.

SolarSilver
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December 19, 2017, 10:41:12 PM
 #5819

Please note that we're expecting a major upgrade soon: https://blog.kraken.com/post/1399/degraded-service-upgrade-next-week/

Yes yes, soon. First Week of December, then another week... Now soon.

BFL 2 months people... anybody old enough on here to remember BFL?
bmcorp
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December 20, 2017, 12:38:00 AM
 #5820

Hi kraken team,

I'm getting worried, I still have no answer to my email...

My request number is:1076763

Indeed, my account is lock (false manipulation?), and so I answered all the questions that were sent to me by email, but I still have no answer since sunday 😢.

I know your are so busy to upgrade your plateform, but do you think I will recieve help soon?

Best regards

Bmcorp
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