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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 607142 times)
SirBurton
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December 20, 2017, 12:53:34 AM
 #5821

UNBELIEAVABLE ONCE MORE


Trying to trade now that BCC IS 80% HIGH AND THIS IS NOT POSSIBLE. EVEN THE ORDER BOOK HAS PRICES 50% LOWER THAN MARKET.

TRIED TO WITHDRAW AT LEAST MY COINS , AND I GET THIS

"This action is not available for tier level 2

Your current funding tier level (2) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits."


You guys are amazing. This is absolutely great.

ABSOLUTELY GREAT.


I am sick and tired of this , i am out once you fix your once used to be great exchange.


AT LEAST RESPECT OUT MONEY , WE ARE SUFFERING GREAT LOSSES ALL THE TIME BECAUSE YOUR SERVICES ARE INADEQUATE.
AND WE CANT EVEN PROCCED TO ANY KIND OF LAW MEASURES BECAUSE THIS IS CRYPTO.

GET YOUR EXCHANGE WORKING FOR CHRISTS SHAKE
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Durgar
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December 20, 2017, 01:03:17 AM
 #5822

Lights went out again at the cesspool @ 14378.70, right in the middle of the second dump. This time without cloudflare errors, just infinite times:
Your order may have failed. Please refresh the page and check your orders. Contact support if necessary.
orinium
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December 20, 2017, 01:29:15 AM
 #5823

Hi Kraken support,

I sent a SEPA wire transfer on Dec 6, 2017 which is not credited yet on my account, my ticket reference is 1017840 and I already escalatated by filling out your form a few days ago.
Can you please sort this out please?
I understand you have overload but dealing with this kind of issue should be a top priority for you.
Facing problems to trade is something but having no funds credited after two weeks is scary.
Thank you

CryptoTeng
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December 20, 2017, 11:08:46 AM
 #5824

Just stay away from this SCAM. Just a freaking joke.
Anbittalk72
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December 20, 2017, 12:23:14 PM
 #5825

Dear admin.
I can't witdraw my Ripple. There is a problem with withdraw.
My request is 1105178.
ThanK you.
tunabeyi43
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December 20, 2017, 01:15:19 PM
 #5826

Hi Kraken-Septimus

One of your colluage(Anthony)  wanted me to send some screenshot of swift  and I replied the email in a ten minute with attaching the documents.
I do not know whether you have received the documents or not.
After that the ticket (1027663) was assigned to you .  Do you have any idea where the problem is .  To summerize the problem I sent 12000 Euro
but the deposit in the Kraken is 4500 Euro.
Kraken-Septimus
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December 20, 2017, 03:14:09 PM
 #5827

Hi kraken team,

I'm getting worried, I still have no answer to my email...

My request number is:1076763

Indeed, my account is lock (false manipulation?), and so I answered all the questions that were sent to me by email, but I still have no answer since sunday 😢.

I know your are so busy to upgrade your plateform, but do you think I will recieve help soon?

Best regards

Bmcorp

Hi Bmcorp. I'm not seeing your answers on that ticket. Could you please resend those answers for us and escalate your ticket using this form. Thanks for your patience.

UNBELIEAVABLE ONCE MORE


Trying to trade now that BCC IS 80% HIGH AND THIS IS NOT POSSIBLE. EVEN THE ORDER BOOK HAS PRICES 50% LOWER THAN MARKET.

TRIED TO WITHDRAW AT LEAST MY COINS , AND I GET THIS

"This action is not available for tier level 2

Your current funding tier level (2) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits."


You guys are amazing. This is absolutely great.

ABSOLUTELY GREAT.


I am sick and tired of this , i am out once you fix your once used to be great exchange.


AT LEAST RESPECT OUT MONEY , WE ARE SUFFERING GREAT LOSSES ALL THE TIME BECAUSE YOUR SERVICES ARE INADEQUATE.
AND WE CANT EVEN PROCCED TO ANY KIND OF LAW MEASURES BECAUSE THIS IS CRYPTO.

GET YOUR EXCHANGE WORKING FOR CHRISTS SHAKE

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

  • Feature disabled
  • Verification tier upgrade needed
  • Service unavailable

Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages. Thank you for your patience and understanding.

Lights went out again at the cesspool @ 14378.70, right in the middle of the second dump. This time without cloudflare errors, just infinite times:
Your order may have failed. Please refresh the page and check your orders. Contact support if necessary.

Hi Durgar. I'm so sorry for the experience you've had. Please note that we're expecting a major upgrade soon: https://blog.kraken.com/post/1399/degraded-service-upgrade-next-week/

Hi Kraken support,

I sent a SEPA wire transfer on Dec 6, 2017 which is not credited yet on my account, my ticket reference is 1017840 and I already escalatated by filling out your form a few days ago.
Can you please sort this out please?
I understand you have overload but dealing with this kind of issue should be a top priority for you.
Facing problems to trade is something but having no funds credited after two weeks is scary.
Thank you



Hi orinium. It looks like your ticket has been replied to at this point. Please be sure to include all relevant information on your SEPA transfers to avoid delays in the future. Thanks for your patience.

Dear admin.
I can't witdraw my Ripple. There is a problem with withdraw.
My request is 1105178.
ThanK you.

Hi Anbittalk72. I'm sorry to hear that you're not able to withdraw. Could you please escalate your ticket using this form? Thanks for your patience.

Hi Kraken-Septimus

One of your colluage(Anthony)  wanted me to send some screenshot of swift  and I replied the email in a ten minute with attaching the documents.
I do not know whether you have received the documents or not.
After that the ticket (1027663) was assigned to you .  Do you have any idea where the problem is .  To summerize the problem I sent 12000 Euro
but the deposit in the Kraken is 4500 Euro.

Hi tunabeyi43. Anthony is looking into this issue for you but the situation needed some explaining. Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
tunabeyi43
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December 20, 2017, 03:41:22 PM
 #5828

Hi Kraken-septimus

I did not make seperate deposits. As I sent you my swift docements and screenshots I sent exactly 12k.
Not seperate something or partial , exactly 12K euro.
Before sending money I have also checked my daily and monthly limits and check the code.It is so strange that I have never faced such problem before . Please let me know the situation of problem.
Kraken-Septimus
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December 20, 2017, 04:30:42 PM
 #5829

Hi Kraken-septimus

I did not make seperate deposits. As I sent you my swift docements and screenshots I sent exactly 12k.
Not seperate something or partial , exactly 12K euro.
Before sending money I have also checked my daily and monthly limits and check the code.It is so strange that I have never faced such problem before . Please let me know the situation of problem.

Hi tunabeyi43. This has been escalated to a specialist who will be working on this for you. They'll be in contact with you if they need more details. Thanks for your patience.

I initiated a wire withdrawal (USD Fiat to a US bank account titled the same as my Kraken account) from my Kraken account about a week ago which failed. I have no idea why it failed. I submitted a support ticket which has also been escalated but I still haven't heard anything back. It's been nearly a week and I thought I would have heard something back by now. Ticket number: 1052605.

Can you please help?

Hi richtorsmith. I can see that you've already opened a ticket and escalated it. Someone will be with you shortly. Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
eeX
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December 20, 2017, 05:26:25 PM
 #5830


You are free to raise your limits at any point by getting verified to a higher Tier. If you are already Tier 4 and need higher funding limits, please open a ticket specifying that.

Tier 3 yet.
How to obtain Tier4?

Soldo [SLD] @ Soldo.IN
Kraken-Septimus
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December 20, 2017, 05:34:24 PM
 #5831


You are free to raise your limits at any point by getting verified to a higher Tier. If you are already Tier 4 and need higher funding limits, please open a ticket specifying that.

Tier 3 yet.
How to obtain Tier4?

Please open a ticket letting us know that you're interested in Tier 4 and you'll be sent an application. Let us know if you need anything else!

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
CryptoTeng
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December 20, 2017, 05:38:13 PM
 #5832

Hi Kraken-Septimus-SCAM,

it is very clear that you read this forum. How about going into requests submitted via your website. Or are people just ignored there and you only PR stunt work in this forum and other public channels?
we are still waiting for roughly 50000EUR in refunds according to your ToS. Just go through your request this year and apply appropriate refunds to solve this. Maybe other people will get their refunds then as well.

Ever going to happen? Or are you do you just continue to lure in new customers to your SCAM?

Merry Christmas you bunch of criminals
Anbittalk72
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December 20, 2017, 05:51:55 PM
 #5833

Hi Kraken-septimus!
I tried several times to withdraw my money: that's yesterday and today. Every time my e-mail comes in a message to confirm my claim. I can open this conformation: everything goes well, except the return of money. Nothing changes from my sum (we are talking about ripple. ticket number is 1105178).my login is sarakash.
Thank you in advance.
Kraken-Septimus
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December 20, 2017, 05:57:57 PM
 #5834

Hi Kraken-Septimus-SCAM,

it is very clear that you read this forum. How about going into requests submitted via your website. Or are people just ignored there and you only PR stunt work in this forum and other public channels?
we are still waiting for roughly 50000EUR in refunds according to your ToS. Just go through your request this year and apply appropriate refunds to solve this. Maybe other people will get their refunds then as well.

Ever going to happen? Or are you do you just continue to lure in new customers to your SCAM?

Merry Christmas you bunch of criminals

Hi CryptoTeng. I'm so sorry for your experience. Please escalate your ticket using this form. Thanks.

Hi Kraken-septimus!
I tried several times to withdraw my money: that's yesterday and today. Every time my e-mail comes in a message to confirm my claim. I can open this conformation: everything goes well, except the return of money. Nothing changes from my sum (we are talking about ripple. ticket number is 1105178).my login is sarakash.
Thank you in advance.


Hi Anbittalk72. I'm sorry to hear that. Could you please escalate your ticket with this form? Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
Krister--
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December 20, 2017, 06:36:15 PM
 #5835

Hello

How long time will it take to get tier 3 verificated?

I got a deposit stuck in "on hold" due to this problem.
jm27
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December 20, 2017, 06:41:55 PM
 #5836

Septimus ---

I see you are very busy. I need my account unlocked. I had gotten invalid user responses, leading me to resetting my password and then trying to log in with multiple failed attempts. I also use 2FPA also, and I'm not sure what the issue was. Now my account has been temporarily disabled. I PM'd you my situation and I also escalated the ticket (#1107888). I'm wondering how long the turn around time will be to unlock my account. I want to make trades but cannot! This is a huge issue for me as I don't want to miss the next move on some of my favorite cryptos.
Totscha
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December 20, 2017, 06:43:14 PM
 #5837

Hello

How long time will it take to get tier 3 verificated?

I got a deposit stuck in "on hold" due to this problem.

When are the next Summer Olympics?
Krister--
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December 20, 2017, 07:53:36 PM
 #5838


When are the next Summer Olympics?

Sad

Is there any exchange that are cheap and has faster verification?
Kraken-Septimus
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December 20, 2017, 08:47:40 PM
 #5839

Hello

How long time will it take to get tier 3 verificated?

I got a deposit stuck in "on hold" due to this problem.

Hi Krister. If you've already opened a ticket, could you please let us know the ticket number? If you haven't, please open a ticket here and be sure to escalate that ticket using this form. Thanks for your patience.

Septimus ---

I see you are very busy. I need my account unlocked. I had gotten invalid user responses, leading me to resetting my password and then trying to log in with multiple failed attempts. I also use 2FPA also, and I'm not sure what the issue was. Now my account has been temporarily disabled. I PM'd you my situation and I also escalated the ticket (#1107888). I'm wondering how long the turn around time will be to unlock my account. I want to make trades but cannot! This is a huge issue for me as I don't want to miss the next move on some of my favorite cryptos.

Hi jm27. I wouldn't have an estimate on the turn around time but if you have escalated your ticket you should see a response as soon as possible. We're having a high influx of tickets right now so that could be a few business days. Thanks for your patience.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
dbpopescu
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December 20, 2017, 08:53:37 PM
 #5840

Hi Septimus, I opened an account a few days ago and I understand you guys are full with verifications but I sent everything required for verification up to tier 3 and yesterday your guys only bumped me to tier 1 ... I mean if they were verifying my account and were already at it why didn't they finish it all the way up to tier 3 ?

Account id AA66 N84G WCAU JUSY

Could you do me a solid and bump my verification request please ?

Much obliged and Merry Christmas !
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