Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[logfiles]

Regardless of the trust rating which I believe is not related to the kind of KYC cloudbet is asking, their TOS  clearly stated that it only needs proof of date (which is the newspaper issue) and the identification material (which is represented by the ID and the cloudlet markings on the newspaper).  Those two had already met the requirement, and taking the selfie on the street is way overkill,IMO  

I could be wrong, but by taking the street sign or building name, I think they are trying to confirm his location. It's the first time I see such an unusual requirement, but the complainant has no choice right now if he wants to be able to withdraw his money.

What I usually see being asked as proof of address is something like a bill payment receipt or a bank statement.

[Blowon]

We cannot forget that this type of information may be mandatory to be collected, because of the laws of each country.
That's why Cloudbet only officially operates in a few countries, and has to follow the laws in force for online casinos.

For those who live in a legal country, they will definitely refuse to provide their personal data to gambling sites, this is for their own safety to avoid penalties in the local country, does cloudbet not consider this issue so that users can generally enjoy it?

[Zackgeno96]

Cloudbet has built a very solid reputation. I read very few stories of them moving on to the KYC. That will only happen if it turns out that a player has logged in from a country that is excluded under their terms and conditions. If you do not play in those countries, Cloudbet will not perform KYC and will not request documents from the customer. Yes, if you play with a VPN you can always run into problems. I read that there are very few promotions and promotions from Cloudbet unfortunately. It's a shame because it's a powerful and popular betting platform.

[bbc.reporter]

~

It is the same complaint made everywhere by many users of most of the gambling sites. I am not quite certain why much of the users do not expect being asked for KYC if their withdrawals become larger. They should have their identification cards ready and other required documents if the gambling site asks for them.

The user already submitted selfie for the KYC but it looks like the casino isn't convinced and wants more.

Brandon must have pissed off Cloudbet by trying to game their sportsbetting system and that's why they are also asking ridiculous methods to further verify his location and identity. It could also be a case of using and submitting fake identity/docs.

Similar to what I have said in another thread, there might also be an increase in moneylaundering through gambling sites and maybe also exchanges. There would be no reason why Cloudbet or any other gambling site would try to force their users to do a complete and exhaustive verification process unless it was very needed. It would also be very disadvantageous for Cloudbet if they were caught to have a moneylaundering ring in operation in the site. They could lose their business license.

[Falconer]

Similar to what I have said in another thread, there might also be an increase in moneylaundering through gambling sites and maybe also exchanges. There would be no reason why Cloudbet or any other gambling site would try to force their users to do a complete and exhaustive verification process unless it was very needed. It would also be very disadvantageous for Cloudbet if they were caught to have a moneylaundering ring in operation in the site. They could lose their business license.

Indeed, KYC and AML that have been enforced on centralized exchanges and crypto casinos have the aim of preventing illegal things like money laundering. But people are starting to think that this implementation is clearly detrimental to the privacy of other gamblers who actually just want to gamble anonymously.

Luckily gamblers have options on how they can bet anonymously at crypto casinos. They can gamble at casinos that do not require KYC, but may still have to go through KYC if the casino at any time suspects the behavior of the gambler.

[bbc.reporter]

@Falconer. However, it would be very head shaking if someone thinks that he can continue gambling anonymously anywhere if he gambles with more than $10k regularly hehehe. Sportsbooks and gambling sites will begin asking for your identification when your deposits and withrawals become larger because gambling sites also need to be compliant with the regulators.

[CPNpr]

Cloudbet is one of the few sites where you can still gamble on the site in many countries, where you are blocked at other sites. The conditions list a number of countries that are not allowed, but these are not exceptions. I have seen that the offer at Cloudbet is not bad either, only they could do something about the maximum limits to bet on sports betting for example. We already have enough casinos. And Cloudbet is also one of the oldest sites active here on the forum, isn't it?

Cloudbet I really like this site I think it's very good I heard from people who play here that it has a lot of features I want to join here but I don't know how to do it but I'm slowly  I will fix everything

[AbuBhakar]

We cannot forget that this type of information may be mandatory to be collected, because of the laws of each country.
That's why Cloudbet only officially operates in a few countries, and has to follow the laws in force for online casinos.

For those who live in a legal country, they will definitely refuse to provide their personal data to gambling sites, this is for their own safety to avoid penalties in the local country, does cloudbet not consider this issue so that users can generally enjoy it?

What kind of legal country you are describing on this post? All country is legitimate. Maybe you are trying to point out about gambling being illegal on a country and not the country itself. Cloudbet set a restriction for countries that has a law about gambling prohibition so they already consider it and user who is breaking there country law is the only liable once they are asked to undergo KYC as standard procedure of the regulators.

[Shanev1]

I sent documents for verification got answer in 24 hours that POA document not acceptable and i sent new one more clearer on 13th august and si still haven't received an answer, they all say on live chat no exact time and that it will be done asap but i think my 1000usdt are gone.

[LUCKMCFLY]

How did it happen?

I think like gambling is very common in Europe and many European countries are opened with gambling industry. Is there change in Italian regulations against Cryptocurrency and gambling industry that I did not know?

Every gambling website selling services to Italian customers must be specifically authorised and monitored by Italian government.
You must abide to a series of regulations and certifications, otherwise, it’s ban.
Basically, all gambling sites are blocked by default, and you get to obtain this authorisation in order to make your website visible.

Welcome to Italy!

this law exists in all European countries, and already in many countries around the world.for example, Cloudbet has cheated many people and they have no protection, while in European countries people have legal protection

I think what you said here is that European countries already have one here but what you said is that you said that here they cheated and there is no protection.  I don't know, I think what you said may or may not be true

You should stop using auto translate application and start improving your grammar because your statement is very hard to comprehend. He is accusing cloudbet that just avoiding EU people by implementing restrictions on this country because he is claiming that EU citizen is protected by here law which I highly disgree because I use other casino that ban EU IP in there casino when I’m using it on my VPN. The license of the casino is what makes them limits its users that residing on the restricted country and not because the user accusation above. It’s absurd to consider it like that. 

Yes, you are right, also I have not seen that casinos have with the EU to try to leave them out, I know that there are a group of countries that have caused some prohibition issues, but usually a case of a casino that banned places in the UK , but I think that has already been resolved, and in fact a friend over there uses VPN without much limitation, making him play without losing control, I don't know how he does it, but so far he has made withdrawals and everything, of course he doesn't make withdrawals that they are very large because it is obvious that they can monitor them and when they see that they have the use of VPN, it is something that is complicated and can generate connoisseurs.

[tester11919]

Hello guys! I started playing Cloudbet about 2 weeks ago. Donanted there about 200 POLKADOT tokens. After I got win and submited withdrawal - they asked for documents and just removed access to the account.

So, I sent documents there, but there is no response for 4 days already. I'm sending them message every day and getting same response like:

Kindly note that the verification is still underway at the moment, due to this access to the account cannot be granted.
The account is still under review and there is no update yet.

Please rest assured that we will be in touch with you as soon as once they get back to us.

So, can somebody help to get my crypto back?

Thanks

[LUCKMCFLY]

We cannot forget that this type of information may be mandatory to be collected, because of the laws of each country.
That's why Cloudbet only officially operates in a few countries, and has to follow the laws in force for online casinos.

For those who live in a legal country, they will definitely refuse to provide their personal data to gambling sites, this is for their own safety to avoid penalties in the local country, does cloudbet not consider this issue so that users can generally enjoy it?

What kind of legal country you are describing on this post? All country is legitimate. Maybe you are trying to point out about gambling being illegal on a country and not the country itself. Cloudbet set a restriction for countries that has a law about gambling prohibition so they already consider it and user who is breaking there country law is the only liable once they are asked to undergo KYC as standard procedure of the regulators.

Whenever we start operating in a casino, we can get excited and make many transactions, but when we are in a country that they call prohibited it is somewhat more difficult, if a person operates with a casino and makes a profit and when he wins he wants to make a withdrawal sometimes they are usually asked to pass a KYC to complete everything, but that is where the problem comes, because if the person does not want to give the KYC then everything will be in dispute, and this usually happens when the terms and conditions are not read or how is, and if that player had read that, I'm sure he would have stuck to everything that came to him with KYC.

[cryptoexchanger.org]

Whenever we start operating in a casino, we can get excited and make many transactions, but when we are in a country that they call prohibited it is somewhat more difficult, if a person operates with a casino and makes a profit and when he wins he wants to make a withdrawal sometimes they are usually asked to pass a KYC to complete everything, but that is where the problem comes, because if the person does not want to give the KYC then everything will be in dispute, and this usually happens when the terms and conditions are not read or how is, and if that player had read that, I'm sure he would have stuck to everything that came to him with KYC.

I think Cloudbet are licensed anyway, you can see it at the bottom of their homepage. I think they're licensed in Curacao? This probably means that they need to follow the requirements of the regulator which means including KYC in their process.

[Juggy777]

Whenever we start operating in a casino, we can get excited and make many transactions, but when we are in a country that they call prohibited it is somewhat more difficult, if a person operates with a casino and makes a profit and when he wins he wants to make a withdrawal sometimes they are usually asked to pass a KYC to complete everything, but that is where the problem comes, because if the person does not want to give the KYC then everything will be in dispute, and this usually happens when the terms and conditions are not read or how is, and if that player had read that, I'm sure he would have stuck to everything that came to him with KYC.

I think Cloudbet are licensed anyway, you can see it at the bottom of their homepage. I think they're licensed in Curacao? This probably means that they need to follow the requirements of the regulator which means including KYC in their process.

@cryptoexchanger.org their license date is showing 9.9.2022 so does that mean it’s been renewed yesterday?, or it just shows the date of each day?. Furthermore KYC is the harsh reality that crypto currency gamblers need to accept, because there’s no getting past it and if one yet doesn’t feel comfortable then a simple option is to cash out their coins in fiat and wager in land based casinos.

[P2PECS]

I would always choose a casino that performs KYC anyway, it means they don't cheat their players 

I don't quite see that relationship. I agree that most casinos that ask for KYC are legitimate, but nothing prevents a shady casino from asking for KYC, scamming you and then selling your data on the deep web or somewhere.

[Solosanz]

I don't quite see that relationship. I agree that most casinos that ask for KYC are legitimate, but nothing prevents a shady casino from asking for KYC, scamming you and then selling your data on the deep web or somewhere.

That's why you need to trust and believe the casino first before giving our your KYC, it doesn't make sense if you're giving your KYC to untrusted or new casino. If you're worried about selling your data on deep web, I think you should avoid all centralized casino then.

So, can somebody help to get my crypto back?

I don't quite sure who can handle this except the representative, but they're currently inactive in this forum. There's already a lot cases where Cloudbet really late to complete KYC or unfreeze someone funds.

[P2PECS]

That's why you need to trust and believe the casino first before giving our your KYC, it doesn't make sense if you're giving your KYC to untrusted or new casino. If you're worried about selling your data on deep web, I think you should avoid all centralized casino then.

Well. I take it you are also one of those who believe that if you give your data to trusted exchanges, you are safe, right?

Please have a look at this thread:

Coinbase the most anti-Bitcoin organisation. Make #DeleteCoinbase great again

An for example at this comment:

We have known for years that Coinbase collect every possible shred of data they can about you, and we have known for years that Coinbase will sell and share that data with absolutely anyone who will pay for it.

[erep]

I don't quite sure who can handle this except the representative, but they're currently inactive in this forum. There's already a lot cases where Cloudbet really late to complete KYC or unfreeze someone funds.

If there are many reports that not responding immediately will affect the reputation of the casino, there should be no delay in response regarding KYC and withdrawals due to sensitive issues so the team should actively respond to them immediately. From some of the posts above, I suggest the team to improve the "live support" and monitor the official thread on the Bitcointalk forum because here a lot of the gambler community asks for advice when the team has ignored user responses.

[logfiles]

I would always choose a casino that performs KYC anyway, it means they don't cheat their players 

This is a bad conclusion, though. It looks like you have not seen services that defraud their customers through the excuse of KYC verification. Just try out the likes of freewallet or HitBTC.

So, can somebody help to get my crypto back?

Nobody might be able to help you from here. Cloudbet account is inactive, maybe @icopress can help you get in touch with their representatives, but he was just their signature campaign manager, and he does not represent them

[icopress]

Nobody might be able to help you from here. Cloudbet account is inactive, maybe @icopress can help you get in touch with their representatives, but he was just their signature campaign manager, and he does not represent them

I will be happy to help if they send me the necessary information (case number and username) in the PM.

I will forward this information to my contact person and get back here with the details.