HitBTC.com - The most advanced cryptocurrency exchange

[afsharj]

I registered on kucoin yesterday and it takes only one hour for KYC, but for hitbtc It takes 2 months, do not waste your time and your coins on this exchange

[IconFirm]

How the Hell does the likes of Coinmarketcap and Coingecko list this SCAM Exchange.

Because they accept "payments" (ie,bribe) to do so, it's how they make their money & the reason nobody should trust either of them - they are simply platforms for promoting scams for payment.

Word on the street is its owned by Russian mob. Clearly they are paying people off to keep the scam running.

Correct.

[JollyGood]

The HitBTC scammers were last online in August 2020. I think we might have seen the last of them for a long time to come.

The complaints were piling up against them for a long time but they kept posting here every so often but not they seem to have given up.

Dear Users!

Today we’re proud to announce brand new Bitcoin exchange - HitBTC!

[simpreza]

Hi. I have the same situation now. They locked my account for no reason. They requested documents and I quickly provided them. But they do not check them and for several days they have not responded in tickets.

I looked for some information about this exchange and found that in 2019 they already had a similar situation. When they had difficulties with the availability of funds on their accounts, they did not think of anything better than freezing traders' accounts under the guise of KYC requirements.

They unlock my account a few days later and allowed me to withdraw my funds. But I don't trust them like I did before.

[MMysterious]

Hi. I have the same situation now. They locked my account for no reason. They requested documents and I quickly provided them. But they do not check them and for several days they have not responded in tickets.

I looked for some information about this exchange and found that in 2019 they already had a similar situation. When they had difficulties with the availability of funds on their accounts, they did not think of anything better than freezing traders' accounts under the guise of KYC requirements.

They unlock my account a few days later and allowed me to withdraw my funds. But I don't trust them like I did before.

2021 and still people trusting this shady exchange. Time to look for new and better exchanges. Newbies you are warned.

[PeaMine]

Can confirm, they are still sketchy and I would not use them if at all possible.

[Winstar78]

Really? After 3 weeks no one is talking here of the ongoing DOGE scam on this site? Wallet locked since 16th of April... Probably insolvent with the cold wallet used to have >1B doge in 2018 now under 10M. And price 70% lower than on other exchanges. This exchange will exit scam very soon.

[JollyGood]

Can confirm, they are still sketchy and I would not use them if at all possible.

All users are advised to stay away from HitBTC, they still have not been able to move on from the scam allegations.

Really? After 3 weeks no one is talking here of the ongoing DOGE scam on this site? Wallet locked since 16th of April... Probably insolvent with the cold wallet used to have >1B doge in 2018 now under 10M. And price 70% lower than on other exchanges. This exchange will exit scam very soon.

I never heard anything about that. Are you saying all Dogecoin withdrawals have been suspended on HitBTC since 16th April 2021 or have they blocked Dogecoin withdrawals just from your account?

[Winstar78]

Can confirm, they are still sketchy and I would not use them if at all possible.

All users are advised to stay away from HitBTC, they still have not been able to move on from the scam allegations.

Really? After 3 weeks no one is talking here of the ongoing DOGE scam on this site? Wallet locked since 16th of April... Probably insolvent with the cold wallet used to have >1B doge in 2018 now under 10M. And price 70% lower than on other exchanges. This exchange will exit scam very soon.

I never heard anything about that. Are you saying all Dogecoin withdrawals have been suspended on HitBTC since 16th April 2021 or have they blocked Dogecoin withdrawals just from your account?

they have locked all doge withdrawals since that day.
On reddit the hitbtc sub is exploding

(and yes on february they also locked my specific account but I must say it was unlocked after a relatively fast kyc)

[Winstar78]

Not to mention the 6-months xvg scam:

https://twitter.com/vergecurrency/status/1385320641436528641

[zxcq77]

My Account was blocked after some withdraws. Some weeks ago they sent email to complete KYC. but had the bot mails during the next time they refused to accept my documents proving my place of living without any explanations. there passed more then a month when my account was blocked and all orders were reset...
after some appeals in telegram the support team confirmed my third document provinf place of living and the KYC form was completed and fixed in position without editing. the support team asked to have a session in Skype. but the only thing i had possibility to do was introducing myself, showing my ID and write email.
the support team only now had discovered that the name does not match the name of the email!!! I could subscribe it any way - it is not official name, but i have access to it, access to the account on HitBTC, had screenshots of transfers that were made 3 years ago, they asked me to find ... as the result my identificational session by Skype was finished immediately and the support team "asked the actual owner" of MY account and all KYC data was reset!!!
Dear HitBTC Support Team, is the name of an email official document?? I could create an email with different names... for example "QuinElisabethTheSecond@mail.com". Do i need to register HER documents for MY account??
Is it a reson to refuse me in completing KYC verification?
Ticket#1342358

[stomachgrowls]

My Account was blocked after some withdraws. Some weeks ago they sent email to complete KYC. but had the bot mails during the next time they refused to accept my documents proving my place of living without any explanations. there passed more then a month when my account was blocked and all orders were reset...
after some appeals in telegram the support team confirmed my third document provinf place of living and the KYC form was completed and fixed in position without editing. the support team asked to have a session in Skype. but the only thing i had possibility to do was introducing myself, showing my ID and write email.
the support team only now had discovered that the name does not match the name of the email!!! I could subscribe it any way - it is not official name, but i have access to it, access to the account on HitBTC, had screenshots of transfers that were made 3 years ago, they asked me to find ... as the result my identificational session by Skype was finished immediately and the support team "asked the actual owner" of MY account and all KYC data was reset!!!
Dear HitBTC Support Team, is the name of an email official document?? I could create an email with different names... for example "QuinElisabethTheSecond@mail.com". Do i need to register HER documents for MY account??
Is it a reson to refuse me in completing KYC verification?
Ticket#1342358

I cant really say that Hitbtc is wrong on here because there are lots of people or incidents of the past who had been using up other identity just for the sole reason on trying to open someones account.

So i cant really blame off into those things that they've been presuming and this is why i dont really usually put up big amounts into any exchange no matter how reputable it is because once they would be locking

it out then passing up KYC or simply resolving the issue would really be pain in the ass.In regards on what you had done, if you can show off the access of said email and prove out that you are the owner of it

then Hitbtc should at least cater it out and trying to verify.

[MrWhiteBites]

HitBTC is making is hard for people to withdraw that is crystal clear.

UPDATE:

Three stressful days later and a painful 60 mins wait expecting my withdraw to be blocked again, i had the SHOCK of my life.
The Withdraw cleared and went through and it was sizable sum.

So, HitBTC does make it hard to withdraw, but from my experience, with persistence , i was able to withdraw.

NOTE:  dont use your own phone number, to be safe, use a burner phone, like i did.


My Recent Experience.

1. Deposit coins.  Try to withdraw, account blocked (as what happens to everyone)
2. Submit form to customer support and im told i need to do KYC  
3. Submit photos, phone number and utility bill 500kb+ they need to be really perfect quality

NOTE: they also ask for Phone Number...

4. Receive email (within 24hrs) to say KYC Passed!  and "Account fully operational".

You can guess whats  coming next right?

5. I go to withdraw altcoin (ETH)  To a address that was whitelisted a few weeks previously.

6. .... BLOCKED !!!!  (again, no explanation)  Thats right, after trying a withdrawal, waiting in "Pending" it gets BLOCKED after 30 mins.  

[Rrita]

I was a User of the HITBTC exchange, My experience also was good. But I leave Hitbtc for some reason. If you want to deposit Bitcoin at Hitbtc, they will charge you a fee. For withdrawing any kind of coin their fees are extremely high. The support system is very poor. If you want to get some problem solution you need to wait a very long time.

Not yet faced a KYC issue with Hitbtc, BUt one of my friend's assets/money got stuck at Hitbtc. They are asking for KYC but when he(friend) submit his document they are not approving. Still, his fund is stuck and the support system not taking proper steps to solve this problem. So why I avoided Hitbtc, there are tons of alternative exchanges available. So don't think I need to use Hitbtc anymore. 

[The Sceptical Chymist]

The Withdraw cleared and went through and it was sizable sum.
<snip>
6. .... BLOCKED !!!!  (again, no explanation)  Thats right, after trying a withdrawal, waiting in "Pending" it gets BLOCKED after 30 mins.

Wait, so were you able to withdraw your funds or not?  The way your post was written, it's unclear as to whether you were successful or whether you went through all that KYC bullshit just to have your withdrawal blocked at the very last step. 

It's true I haven't read every post in this thread, but you're the first member with an established history on bitcointalk who's posted that they got their money back from HitBTC--but I'm not sure if you did.  Can you clarify that for me?

Also, you're absolutely right about using a burner phone, but it's ridiculous that you'd have to submit your real dox to them in order to withdraw.  As was stated in previous posts, these guys are total scammers and there's no telling what they're going to do with your personal info.  I'm pretty sure they don't actually need it to satisfy any regulators.

[MrWhiteBites]

The Withdraw cleared and went through and it was sizable sum.
<snip>
6. .... BLOCKED !!!!  (again, no explanation)  Thats right, after trying a withdrawal, waiting in "Pending" it gets BLOCKED after 30 mins.

Wait, so were you able to withdraw your funds or not?  The way your post was written, it's unclear as to whether you were successful or whether you went through all that KYC bullshit just to have your withdrawal blocked at the very last step. 

It's true I haven't read every post in this thread, but you're the first member with an established history on bitcointalk who's posted that they got their money back from HitBTC--but I'm not sure if you did.  Can you clarify that for me?

Also, you're absolutely right about using a burner phone, but it's ridiculous that you'd have to submit your real dox to them in order to withdraw.  As was stated in previous posts, these guys are total scammers and there's no telling what they're going to do with your personal info.  I'm pretty sure they don't actually need it to satisfy any regulators.

Hi The Pharmacist, Yes, i was able to withdraw all my funds, 1.5btc worth as well, so a big chunk of cash.  When i passed kyc and they sent me the email to tell me account fully restored, i tried to withdraw and it failed (last Friday) i had to send another Customer service form and Monday, i get same email, saying account was fully restored.  I done the withdrawal as before, it gave me "Pending" BUT this time after 50mins it Cleared! And i received all of my funds.


So, i had to think "outside of the box" i dont think they will hand over funds to "joe public" (normal people).  IF people want to know what i done, please DM me.   It requires using ID of a person from "the law" i think this is how i got my money back.

[The Sceptical Chymist]

So, i had to think "outside of the box" i dont think they will hand over funds to "joe public" (normal people).  IF people want to know what i done, please DM me.   It requires using ID of a person from "the law" i think this is how i got my money back.

Ah, I guess you did allude to your unique procedure in this thread--it's an interesting tactic, and if anyone wants to know how he did it, I'd suggest PM'ing MrWhiteBites for the details.  Unfortunately not everyone can do what you did, and I'm not even sure if that's why you got your funds released, but my guess is that it was.

And as I suggested in my PM back to you, I would suggest to everyone here: if you get your coins back from HitBTC, leave them, find a new exchange, and don't look back.  You probably won't get lucky a second time, because those idiots don't seem to have an ounce of honesty in them, and they'll probably figure out a way to scam everyone in the end.

[stomachgrowls]

So, i had to think "outside of the box" i dont think they will hand over funds to "joe public" (normal people).  IF people want to know what i done, please DM me.   It requires using ID of a person from "the law" i think this is how i got my money back.

Ah, I guess you did allude to your unique procedure in this thread--it's an interesting tactic, and if anyone wants to know how he did it, I'd suggest PM'ing MrWhiteBites for the details.  Unfortunately not everyone can do what you did, and I'm not even sure if that's why you got your funds released, but my guess is that it was.

And as I suggested in my PM back to you, I would suggest to everyone here: if you get your coins back from HitBTC, leave them, find a new exchange, and don't look back.  You probably won't get lucky a second time, because those idiots don't seem to have an ounce of honesty in them, and they'll probably figure out a way to scam everyone in the end.

I do assume that it was indeed the reason on where including that ID of a person from "the law" you do said.Just as The pharmacist mentioned that its better not to look back on this platform once you do able to get your funds back or able to take it out because you wouldnt know if you would really be lucky in next time.

This exchange has absurd fees and based up on my own experience, i dont have any problems when it comes to withdrawal aside from the fees but im not surprised about those selective account scamming or blocking.

[coin police]

stay away from there .
you can deposit all crypto  , but when you wanne withdraw it will be offline  .
everybody knows when deposit works withdraw also works  .
they scam us even more by holding the prices very low like dogecoin and ethereum classic .
check for youself .
they sell your crypto when pumps come and dont let you withdraw untill prices are low again  .
the internet is full with complaints  .
stay away there and spread the word .

[Rrita]

stay away from there .
you can deposit all crypto  , but when you wanne withdraw it will be offline  .
everybody knows when deposit works withdraw also works  .
they scam us even more by holding the prices very low like dogecoin and ethereum classic .
check for youself .
they sell your crypto when pumps come and dont let you withdraw untill prices are low again  .
the internet is full with complaints  .
stay away there and spread the word .

Still, people using this exchange? Maybe newbie traders still deposit their money at Hitbtc exchange. Hitbtc is a shit exchange, John McAfee tweeted many times regarding the Hitbtc scam. But Hitbtc still doing this kind of scam!! People need to be more aware before using any exchange. There are tons of exchanges available, Why do still people want to use Hitbtc exchange? Here is the Trust summary for Hitbtc bitcointalk account: https://bitcointalk.org/index.php?action=trust;u=194708