massimies
Newbie
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Activity: 57
Merit: 0
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November 20, 2013, 09:22:34 PM |
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Confirmed. Commission fees are correct even when it shows 0.5% commission rate on account balance page.
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Rannasha
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November 20, 2013, 10:10:01 PM |
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Confirmed. Commission fees are correct even when it shows 0.5% commission rate on account balance page.
Confirmed as well. There's still a slight issue where the site calculates the maximum size of your order based on the incorrect fee-rate. In my case, I placed a market buy with all my available funds, and it correctly applied my 0.4% commission rather than the displayed 0.5%. However, it left me with ~0.1% of my funds, since it computed the size of the order based on the 0.5% fee. This is a minor issue, but it can be a bit annoying for people that want to fully empty their account (and keep it empty).
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accord01
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November 20, 2013, 10:27:30 PM |
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for wire transfer's my credit union uses a "intermediary bank"... but it is not in the form. Does that matter?
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hazek
Legendary
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Activity: 1078
Merit: 1003
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November 20, 2013, 11:14:19 PM |
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for wire transfer's my credit union uses a "intermediary bank"... but it is not in the form. Does that matter?
Yes it does. With credit unions usually you need to enter the intermediary bank as the bank and the credit union as the beneficiary, you need to enter the credit union's bank account number at the intermediary bank as the IBAN/account number and the intermediary's SWIFT code and then in further instructions you need to enter "FFC your name, account number your_number"
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My personality type: INTJ - please forgive my weaknesses (Not naturally in tune with others feelings; may be insensitive at times, tend to respond to conflict with logic and reason, tend to believe I'm always right)
If however you enjoyed my post: 15j781DjuJeVsZgYbDVt2NZsGrWKRWFHpp
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caiomsbr
Newbie
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Activity: 13
Merit: 0
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November 20, 2013, 11:54:09 PM Last edit: November 21, 2013, 12:29:09 AM by caiomsbr |
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Dear Hazek, I submitted a support ticket since about 30 hours ago but not yet a single word from Bitstamp as we speak. I use Astropay on a daily basis and I've been able to purchase HUGE AMOUNTS of bitcoin.. Enough to tell you than the system works absolutely fine and fast. But in the yesterday event when bistamp crashed, I had an ongoing transaction of 400 USD, and when ASTROPAY was returning successfully from my online banking to reach Bitstamp's Astropay API page to credit the fund, it just simply showed a page stating the information below and my funds were not credited!! www.bitstamp.netowner has denied your access to the site. hr Incident ID 168000670006536119-5467033807408**** Your IP Address 186.205.***.*** Proxy IP 199.83.***.*** Proxy ID 10168 Error Code 16 Error Name Security error (code 16) Error Description This request was blocked by the security rules I have uploaded screenshots on the ticket but since it has about 30 hours I'm becoming worried of when would you release those funds to me. I'm NOT FUNDING any more (but I really needed to) just because I fear I could complicate things even more if I do. I have already sent email to astropay with the same screens including order ID and probably they might also have tried to reach you internally to inform you some way that that token's been paid. Sorry for my bad english.. Caio
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OooOMan
Newbie
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Activity: 13
Merit: 0
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November 21, 2013, 06:44:22 AM |
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Problems with the Commission rate still not solved. Commission rate changed to maximum 0.50% and ignore new trades.
Does anyone have a similar problem?
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8fold
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November 21, 2013, 07:19:59 AM |
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Problems with the Commission rate still not solved. Commission rate changed to maximum 0.50% and ignore new trades.
Does anyone have a similar problem?
See this.
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Bitrated user: 8fold.
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bitdude
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November 21, 2013, 07:37:23 AM Last edit: November 21, 2013, 12:07:32 PM by bitdude |
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My deposit from 11th still not credited, 60 hours since last reply from support Edit: Finally an answer that it will be credited in 1 day. Good.
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CryptoCluster
Member
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Activity: 84
Merit: 10
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November 21, 2013, 12:28:55 PM |
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How long does it currently take to verify an account?
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"The cumulative development of a medium of exchange on the free market — is the only way money can become established. ... government is powerless to create money for the economy; it can only be developed by the processes of the free market." M. N. Rothbard
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leogdesouza
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Activity: 42
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November 21, 2013, 01:24:50 PM |
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It took me a couple of days.
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caiomsbr
Newbie
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Activity: 13
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November 21, 2013, 01:27:44 PM |
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It's been 43 Hours since I open the support ticket and only silence so far!! Can I get a little glance at the situation Bitstamp?
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bitcoinmarketmaker
Member
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Activity: 89
Merit: 10
put me on speeddial#1
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November 21, 2013, 03:56:54 PM Last edit: November 21, 2013, 04:08:13 PM by bitcoinmarketmaker |
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I would like to report that for my account activities all seems to be back to normal. In the last 16 hours, I have been successfully able to: - deposit and withdraw btc - received emails without any delays regarding deposits/withdrawals - an international wire transfer (withdrawal USD) requested today, moved from status "Waiting for processing" to "Finished" in less than 3 hours The only thing that is not correct yet is the listing for the fee and the listed usd volume amount, but that is no problem, because Hazek has answered to that concern here https://bitcointalk.org/index.php?topic=38711.msg3652673#msg3652673. Just a report for my situation. I hope that the issues for everybody else are also solved soon !!!
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boozezela
Newbie
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Activity: 35
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November 21, 2013, 04:53:53 PM |
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Apologies, as I stated a few pages ago, we are waiting for our international tests to confirm the issues are resolved before making an announcement. I expect this to happen tonight or tomorrow morning.
This is how a company communicates with customers, watch and learn: https://twitter.com/NodeStatusThey don't hide problems, they report them openly every single time. Also they are able to reply to questions and tickets in less than 4 hours. I understand that this could be a cultural issue, but there is no need to hide things from customers like in the past when the communist party and the iron curtain were very well established in Central and Eastern Europe. Do you have an issue with the visualisation of the fees? Fine. Sh*t happens. Spend 5 f*cking seconds twitting about it and then copy&paste the same message on your facebook page and on the news page as well.
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accord01
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November 21, 2013, 04:57:37 PM |
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Regarding cash withdrawals, does "withdrawal confirmed" mean withdrawal processed?
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caiomsbr
Newbie
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Activity: 13
Merit: 0
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November 21, 2013, 06:17:28 PM |
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47 Hours AND NO SINGLE ANSWER .. Maybe staff is rich and is spending money on the beach with cars, girls and so on... And wouldn't have 5 seconds to tweet or respond to tickets..
I'm pretty upset since I followed normal steps which I had always followed flawlessly and 47 HOURS and no single: "Ok, we're looking into it" - 5 simple words just to make sure we're not cattles
I have 400 USD stuck between 2 companies 48 hours ago: Astropaycard.com <-> Bistamp
Caio
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bitdude
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November 21, 2013, 07:05:25 PM |
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Finally, money credited! Good.
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leoragraves666
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November 21, 2013, 10:46:23 PM |
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At this point, all is excellent. Bitstamp is rocking again
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PC & Mac repairs
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philX
Member
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Activity: 210
Merit: 10
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November 22, 2013, 12:19:24 AM |
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No, not everything is good at all. Bitstamp is making me really mad. I can't wait to switch to one of the newer exchanges that seem to mushroom.
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boozezela
Newbie
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Activity: 35
Merit: 0
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November 22, 2013, 01:47:36 AM |
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At this point, all is excellent. Bitstamp is rocking again Not even remotely close: with the fees discrepancy the exchange is not able to use all your USD balance when you buy BTC, buying less BTC and leaving you with unspent USD.
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leoragraves666
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November 22, 2013, 08:17:00 AM |
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At this point, all is excellent. Bitstamp is rocking again Not even remotely close: with the fees discrepancy the exchange is not able to use all your USD balance when you buy BTC, buying less BTC and leaving you with unspent USD. What it leaves you is with 0.2%-0.3% of your funds. Thats not such a big deal when everything else works. It will be fixed
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PC & Mac repairs
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