surfariver
Newbie
Offline
Activity: 16
Merit: 0
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November 20, 2014, 12:05:13 PM |
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It looks like both Batch 1 and Batch 2 can both be ordered for the SP20s right now. Maybe a stupid question, but what is the difference?
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727miner
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November 20, 2014, 12:07:47 PM |
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So are the SP20's shipping today the 18th or the 26th now?
I sent ST an email on the 18th regarding the shipment of my order but they have not answered back so far. I'd like a shipment update at a minimum and the option to cancel my order for a refund.
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Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
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November 20, 2014, 01:11:49 PM |
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It looks like both Batch 1 and Batch 2 can both be ordered for the SP20s right now. Maybe a stupid question, but what is the difference?
We had a problem with the website, thanks for letting us know. The batch one units are being shipped with last ones being shipped out tomorrow.
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carm
Newbie
Offline
Activity: 14
Merit: 0
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November 20, 2014, 04:07:01 PM |
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Looks like the canadian winter has got the best of my SP10 already. What do the recent updates do, does the SP10 suffer from the same bug when ambient goes below 0c?
I have a few SP10s running between 10c - 15c, no issues before or after updates.
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wpgdeez
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November 20, 2014, 05:06:44 PM |
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Looks like the canadian winter has got the best of my SP10 already. What do the recent updates do, does the SP10 suffer from the same bug when ambient goes below 0c?
I have a few SP10s running between 10c - 15c, no issues before or after updates. Mine were down again this morning, the garage was -17c.
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Biffa
Legendary
Offline
Activity: 3220
Merit: 1220
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November 20, 2014, 09:10:31 PM |
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Looks like the canadian winter has got the best of my SP10 already. What do the recent updates do, does the SP10 suffer from the same bug when ambient goes below 0c?
I have a few SP10s running between 10c - 15c, no issues before or after updates. Mine were down again this morning, the garage was -17c. Obviously need more miners.
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Marvell1
Legendary
Offline
Activity: 2562
Merit: 1136
Leading Crypto Sports Betting & Casino Platform
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November 20, 2014, 09:24:17 PM |
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Looks like the canadian winter has got the best of my SP10 already. What do the recent updates do, does the SP10 suffer from the same bug when ambient goes below 0c?
I have a few SP10s running between 10c - 15c, no issues before or after updates. Mine were down again this morning, the garage was -17c. Obviously need more miners. haha 8c in my garage so i ordered two more sp20s great minds think alike
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philipma1957
Legendary
Online
Activity: 4270
Merit: 8654
'The right to privacy matters'
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November 20, 2014, 11:55:47 PM |
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Looks like the canadian winter has got the best of my SP10 already. What do the recent updates do, does the SP10 suffer from the same bug when ambient goes below 0c?
I have a few SP10s running between 10c - 15c, no issues before or after updates. Mine were down again this morning, the garage was -17c. Obviously need more miners. yeah I am looking to have 2 or 3 sp20's and 10 or 12 x s-3's run them until april or may of 2015. I have 8 s-3' on hand 2 s-3's at a friends 2 s-3's on order and my first sp 20 on order.
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ScaryHash
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November 21, 2014, 04:39:04 AM |
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I'm still getting the following with the new firmware patch 2.5.26 on an SP20.
21/11 04:32:10:---- RUNNING SLOWSTART ----- Cgminer died and restarted 21/11 04:32:10:Started! 21/11 04:32:12:ASIC ERROR PLL on ASIC:4 (255) 21/11 04:32:12:restart_asics_full (stuck PLL B) 21/11 04:32:12:Recursive restart_asics (stuck PLL B) 21/11 04:32:12:FATAL: miner_gate.c:1504 21/11 04:32:12:Abort Cgminer died and restarted 21/11 04:32:14:restart_asics_full (stuck ASIC) 21/11 04:32:14:Recursive restart_asics (stuck ASIC) 21/11 04:32:14:FATAL
I'll try getting up even earlier this morning so maybe I can catch somebody in tech support.
It's still mining on 7 out of 8 asics. No matter which firmware it is, asic #4 is still giving the same error (stuck PLL B).
I've tried tuning down the starting voltages so maybe it will be unstuck, but no luck so far.
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Biffa
Legendary
Offline
Activity: 3220
Merit: 1220
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November 21, 2014, 11:30:21 AM |
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I'm still getting the following with the new firmware patch 2.5.26 on an SP20.
21/11 04:32:10:---- RUNNING SLOWSTART ----- Cgminer died and restarted 21/11 04:32:10:Started! 21/11 04:32:12:ASIC ERROR PLL on ASIC:4 (255) 21/11 04:32:12:restart_asics_full (stuck PLL B) 21/11 04:32:12:Recursive restart_asics (stuck PLL B) 21/11 04:32:12:FATAL: miner_gate.c:1504 21/11 04:32:12:Abort Cgminer died and restarted 21/11 04:32:14:restart_asics_full (stuck ASIC) 21/11 04:32:14:Recursive restart_asics (stuck ASIC) 21/11 04:32:14:FATAL
I'll try getting up even earlier this morning so maybe I can catch somebody in tech support.
It's still mining on 7 out of 8 asics. No matter which firmware it is, asic #4 is still giving the same error (stuck PLL B).
I've tried tuning down the starting voltages so maybe it will be unstuck, but no luck so far.
If you disable it in Asic control, then re-enable it does it come on for a while?
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ScaryHash
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November 21, 2014, 12:40:12 PM |
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Hi All We have now new support team. You can see them online as spond.support.1 (Sonya) and spond.support.2 (Michael). They accept direct Skype calls between 14:00-16:00 and 19:00-21:00 Israel time.You can also send mail like always, to support@spondoolies-tech.com. If they can not help, they will redirect you to me. Well, got up early today to talk to support. It's 14:37 Jerusalem time, nobody there. Now I gotta go to work. I get off work too late to talk to them at 1900 hours...some I'm screwed for another week.
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727miner
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November 21, 2014, 12:46:24 PM |
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Hi All We have now new support team. You can see them online as spond.support.1 (Sonya) and spond.support.2 (Michael). They accept direct Skype calls between 14:00-16:00 and 19:00-21:00 Israel time.You can also send mail like always, to support@spondoolies-tech.com. If they can not help, they will redirect you to me. Well, got up early today to talk to support. It's 14:37 Jerusalem time, nobody there. Now I gotta go to work. I get off work too late to talk to them at 1900 hours...some I'm screwed for another week. I feel your pain, they've been ignoring my emails for 3 days now. Customer support is non-existent.
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Biffa
Legendary
Offline
Activity: 3220
Merit: 1220
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November 21, 2014, 12:51:01 PM |
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Remember Friday and Saturday are the weekend in Israel. Their working week is Sun - Thu.
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Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
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November 21, 2014, 01:02:58 PM |
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Hi All We have now new support team. You can see them online as spond.support.1 (Sonya) and spond.support.2 (Michael). They accept direct Skype calls between 14:00-16:00 and 19:00-21:00 Israel time.You can also send mail like always, to support@spondoolies-tech.com. If they can not help, they will redirect you to me. Well, got up early today to talk to support. It's 14:37 Jerusalem time, nobody there. Now I gotta go to work. I get off work too late to talk to them at 1900 hours...some I'm screwed for another week. Our work week is Sunday - Thursday
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Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
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November 21, 2014, 01:03:43 PM |
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Hi All We have now new support team. You can see them online as spond.support.1 (Sonya) and spond.support.2 (Michael). They accept direct Skype calls between 14:00-16:00 and 19:00-21:00 Israel time.You can also send mail like always, to support@spondoolies-tech.com. If they can not help, they will redirect you to me. Well, got up early today to talk to support. It's 14:37 Jerusalem time, nobody there. Now I gotta go to work. I get off work too late to talk to them at 1900 hours...some I'm screwed for another week. I feel your pain, they've been ignoring my emails for 3 days now. Customer support is non-existent. What's your order# and support ticket# ? Guy
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727miner
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November 21, 2014, 02:41:25 PM |
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Hi All We have now new support team. You can see them online as spond.support.1 (Sonya) and spond.support.2 (Michael). They accept direct Skype calls between 14:00-16:00 and 19:00-21:00 Israel time.You can also send mail like always, to support@spondoolies-tech.com. If they can not help, they will redirect you to me. Well, got up early today to talk to support. It's 14:37 Jerusalem time, nobody there. Now I gotta go to work. I get off work too late to talk to them at 1900 hours...some I'm screwed for another week. I feel your pain, they've been ignoring my emails for 3 days now. Customer support is non-existent. What's your order# and support ticket# ? Guy Order 3242. I don't have a ticket number, but have sent 3 emails through your contact form on your website.
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Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
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November 21, 2014, 02:47:35 PM |
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Order 3242. I don't have a ticket number, but have sent 3 emails through your contact form on your website.
Found the ticket. Your miner will be shipped on Sunday and we'll compensate for the delay from the 18, as written few pages back. Guy
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727miner
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November 21, 2014, 03:03:53 PM |
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Order 3242. I don't have a ticket number, but have sent 3 emails through your contact form on your website.
Found the ticket. Your miner will be shipped on Sunday and we'll compensate for the delay from the 18, as written few pages back. Guy Great, thanks for the update.
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philipma1957
Legendary
Online
Activity: 4270
Merit: 8654
'The right to privacy matters'
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November 21, 2014, 05:28:47 PM |
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Order 3242. I don't have a ticket number, but have sent 3 emails through your contact form on your website.
Found the ticket. Your miner will be shipped on Sunday and we'll compensate for the delay from the 18, as written few pages back. Guy Great, thanks for the update. when did you place 3242? I am 3307 placed on the 14th of nov. Maybe mine will go out on sunday or monday.
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727miner
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November 21, 2014, 06:55:09 PM |
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Order 3242. I don't have a ticket number, but have sent 3 emails through your contact form on your website.
Found the ticket. Your miner will be shipped on Sunday and we'll compensate for the delay from the 18, as written few pages back. Guy Great, thanks for the update. when did you place 3242? I am 3307 placed on the 14th of nov. Maybe mine will go out on sunday or monday. November 11th at 11:17 pm EST
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