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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 493301 times)
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March 30, 2015, 03:15:46 PM
 #2361

id:42376
nice site and thanks

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scat
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March 30, 2015, 03:32:04 PM
 #2362

id:5905
ty

 
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babykayho
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March 30, 2015, 03:40:48 PM
 #2363

id:2503
thanks
transc3ndent
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March 30, 2015, 03:47:38 PM
 #2364

I voided the bet but you still processed it when I told you to cancel it a full day before it was processed.
So please refund my bet and honor my wish or atleast respond and tell me why you will not and explain to me.
BunsenBurner
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March 30, 2015, 03:53:52 PM
 #2365

User ID: 42386
Thanks.

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March 30, 2015, 04:03:43 PM
 #2366

User ID: 42390

Thanks!
seoincorporation
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March 30, 2015, 04:04:29 PM
 #2367

ID; 42391

Thx a lot  Smiley

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xtanns
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March 30, 2015, 04:11:12 PM
 #2368

User ID: 42396

Many thanks.
retes1234
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March 30, 2015, 04:20:19 PM
 #2369

id:42399
thank

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March 30, 2015, 04:27:01 PM
 #2370

id: 42411
Chumlee
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March 30, 2015, 04:40:30 PM
 #2371

ID # - 42420


Thanks.

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pureelite
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March 30, 2015, 07:23:18 PM
 #2372

user id:42474

thanks
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March 30, 2015, 08:14:14 PM
 #2373

user id - 42487

thank you very much
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March 30, 2015, 08:18:38 PM
 #2374

42489

Love dice, why not?!

ty.
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March 30, 2015, 08:35:28 PM
 #2375

id: 42496

thanks Satoshidice.com
jeannemadrigal2
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March 30, 2015, 08:42:54 PM
Last edit: March 30, 2015, 08:55:27 PM by jeannemadrigal2
 #2376

User ID: 42499
thanks
SatoshiDICE_PR
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March 30, 2015, 09:36:57 PM
 #2377

So on 2015-03-26 at 15:42:54 I was playing on their website and then decided to make an off-chain bet. So I make the bet (https://blockchain.info/tx/35a06e1a331ae48b8f73a2c8f41056a95c503d7d3b1c071e20bfafcc8bf5caa9) but something gets broken in their system and the bet is not processed. I then ask what is going on and they say it will be fixed in a short while. I wait a few more hours and then decide to get over with the stress so I ask for them to cancel the bet.
They then tell me: "Sorry about that, if you message the transaction id, I'll see what I can do.". So I send them the transaction ID and after a few more hours of no response I send another message ranting about their bad customer service and they respond with the following:
"Yes sorry about the delay, the blockchain database is moved to a new server and we are activating it now. The downtime was caused by an unexpected issue so we couldn't warn in advance unfortunately. I just sent 0.2 to your sent from address. The actual bet will be processed normaly as soon as we get the block chain game running again. At least this bet now has a big positive expected value.".

Yes unfortunately the system was down and it doesn't support bet cancelling. A free 0.2 is not a bad compensation considering that the bet and payout was still going to be processed and you could have made a much bigger profit. If we cancel bets (even if only having the possivility to cancel bets), it would be possible for us to cheat by accepting cancellation of winning bets and stall cancellation of others. The system would no longer be provably fair.

We apologize for the problems that the downtime caused you. We do everything we can to keep everything running smoothly and we have improved the server configuration to help correcting similar failures much faster in the future.

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March 30, 2015, 11:53:24 PM
 #2378

The last 0.01 bonus has now been credited to the following accounts!

42019 BitcoinBoss666
42373 lorylore
21219 sun64986161
23358 kenshi222
42376 yingbb0301
5905 scat
2503 babykayho
42386 BunsenBurner
42390 kolloh
42391 seoincorporation
42396 xtanns
42399 retes1234
42411 Southpaw0
42420 Chumlee
42474 pureelite
42487 Lambo06
42489 z7z7z7z
42496 fini
42499 jeannemadrigal2

seoincorporation
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March 31, 2015, 12:20:57 AM
 #2379

The last 0.01 bonus has now been credited to the following accounts!

42019 BitcoinBoss666
42373 lorylore
21219 sun64986161
23358 kenshi222
42376 yingbb0301
5905 scat
2503 babykayho
42386 BunsenBurner
42390 kolloh
42391 seoincorporation
42396 xtanns
42399 retes1234
42411 Southpaw0
42420 Chumlee
42474 pureelite
42487 Lambo06
42489 z7z7z7z
42496 fini
42499 jeannemadrigal2

I get the 0.01 bonus, thx for this giveaway.

I make some rolls in your site, and for a moment think it was not fair because i see you have a "server roll" and a "client roll", for a moment i think the client roll was always a random number, and i don't like that... but i keep searching on the site and found the option to enter the "client roll" for the next bet. After that i keep reading about the "Provably Fair Verification" and site looks really Provably Fair. Is a complex system but after breaking my head i solve the provably fair puzzle  Grin Great site.

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[/]
SatoshiDICE_PR
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March 31, 2015, 01:04:36 AM
 #2380


Yes unfortunately the system was down and it doesn't support bet cancelling. A free 0.2 is not a bad compensation considering that the bet and payout was still going to be processed and you could have made a much bigger profit. If we cancel bets (even if only having the possivility to cancel bets), it would be possible for us to cheat by accepting cancellation of winning bets and stall cancellation of others. The system would no longer be provably fair.

We apologize for the problems that the downtime caused you. We do everything we can to keep everything running smoothly and we have improved the server configuration to help correcting similar failures much faster in the future.

If you cancel only the winning bets and stall the losing ones then that is cheating. But if a user asks you to cancel a bet and you do it regardless of the outcome that you already know then there is nothing wrong with it. You just have to respect your customer's choice as the mental stress is on them. The user should have the right to decide weather that should happen or if they want to proceed in special circumstances. The reason I asked for it is very reasonable as it took two days for my bet to get processed when it should have been instantaneous. I asked for a refund more than a day before and told you I would rather give you back your 0.2 and have my peace of mind but you did not respect my decision. It is a simple thing for your company to do and we could have done it many ways but you would not communicate with me. What I disliked the most about the situation is you ignoring me. I sent several emails and PMs without response for a couple of days.
 
Also another problem with bets that take longer than usual to get processed is the seed used. So some might argue that it should be the seed of the day it was bet or the day it was processed and if you do not have a clearly stated company policy on which is used that can even be considered cheating and get rid of the provable fairness. You could just wait until the day where you are happy with the total outcome and then process it. I am pretty sure that this is not the case with you but this is in theory possible.

Even if we would allow bet cancellations we could say the email got lost and we didn't see the cancellation request for losing bets and it would require rules for cancellation, so we don't do it.

You can check with the provably fair calculation that the hashes and secrets for the correct day was used. If the numbers check out for the secrets and hash for the day the bet was placed, it's proof that it was was processed fairly. Hashes are provided in advance so we can't change the day of the secrets to be used with a particular bet.

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