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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 474329 times)
SatoshiDICE_Kat
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February 06, 2014, 12:10:18 AM
 #1741

Hello all,

We are still experiencing intermittent server issues - we've been back up for some hours processing bets per usual, but suffered another hiccup this morn. Stabilization is obviously on the menu, and we're on it. Thanks as always for the understanding Smiley
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vesperwillow
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February 06, 2014, 02:01:06 PM
 #1742

Not that I'm criticisizing your efforts, as the communication is appreciated by the community, but I have to wonder how an entity with the volume of cash you guys have, can't manage server stabilization?

SatoshiDICE_Kat
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February 09, 2014, 06:41:18 PM
 #1743

Not that I'm criticisizing your efforts, as the communication is appreciated by the community, but I have to wonder how an entity with the volume of cash you guys have, can't manage server stabilization?

Versper, it's a completely legitimate question, and I hear you loud and clear. We are stubbornly still staying dedicated to only supporting Bitcoin companies, but this hasn't gone well for us thus far. If anyone has suggestions on stable, professional, reliable hosting companies and the like that are Bitcoin-friendly, we are all ears/eyes. Have gone through the gamut thus far and just haven't had anyone materialize with integrity and good customer support.

Thanks again for any assistance Smiley
SatoshiDICE_Kat
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February 14, 2014, 03:22:54 AM
 #1744

We are back to full scale stability and have been merrily processing bets for days. Happy news Smiley Thanks for your patience and patronage everyone.
bolapara
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February 14, 2014, 08:47:10 AM
 #1745

We are back to full scale stability and have been merrily processing bets for days. Happy news Smiley Thanks for your patience and patronage everyone.

But somehow you still have not sent me back my coins.  It's been 18 days now.
SatoshiDICE_Kat
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February 14, 2014, 06:27:47 PM
 #1746

We are back to full scale stability and have been merrily processing bets for days. Happy news Smiley Thanks for your patience and patronage everyone.

But somehow you still have not sent me back my coins.  It's been 18 days now.


Hi there! I believe this is for a bet that was below the minimum, yes? We send those in batches - although 18 days is excessive! We will make sure your coins come back in a jiffy - we send them in batches to prevent additional Blockchain bloat. No worries, you will get a full refund. Thank you for alerting us!
bolapara
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February 14, 2014, 08:53:43 PM
 #1747

Hi there! I believe this is for a bet that was below the minimum, yes? We send those in batches - although 18 days is excessive! We will make sure your coins come back in a jiffy - we send them in batches to prevent additional Blockchain bloat. No worries, you will get a full refund. Thank you for alerting us!

Yes, under minimum bet.  You keep saying they will be sent back but it just isn't happening.  You've told me I'll get my refund "soon" several times now.  You even ignored my last email on this subject.
koplea
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February 16, 2014, 06:47:04 AM
 #1748

great site
I'll try some more tonight  Grin
Chemistry1988
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February 17, 2014, 01:27:31 AM
 #1749

Hi there! I believe this is for a bet that was below the minimum, yes? We send those in batches - although 18 days is excessive! We will make sure your coins come back in a jiffy - we send them in batches to prevent additional Blockchain bloat. No worries, you will get a full refund. Thank you for alerting us!

Yes, under minimum bet.  You keep saying they will be sent back but it just isn't happening.  You've told me I'll get my refund "soon" several times now.  You even ignored my last email on this subject.

Did you get your bitcoin back now?  Huh
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February 17, 2014, 05:29:33 AM
 #1750

I would be happy to make an account and deposit funds to play  Grin

You don't need to make an account lol.
Just send your bitcoin (within min and max amount) to one of those 1dice address, and you will get the payment in seconds.
bolapara
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February 17, 2014, 08:04:27 PM
 #1751

Did you get your bitcoin back now?  Huh

Still nothing.
SatoshiDICE_Kat
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February 17, 2014, 08:25:07 PM
 #1752

Did you get your bitcoin back now?  Huh

Still nothing.

I believe you are all paid out now - please let em know if this is not the case! Thanks Smiley))
bolapara
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February 18, 2014, 02:11:38 AM
 #1753

I believe you are all paid out now - please let em know if this is not the case! Thanks Smiley))

No, the bet has not been returned and there is no pending transaction to do so.  I'm going to email support one more time with the transaction details.  I cannot fathom why this is so difficult for your organization to accomplish.
davinchi
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February 18, 2014, 02:15:42 AM
 #1754

I thought satoshi dice no longer available since last incident ?

SatoshiDICE_Kat
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February 18, 2014, 11:59:24 PM
 #1755

I believe you are all paid out now - please let em know if this is not the case! Thanks Smiley))

No, the bet has not been returned and there is no pending transaction to do so.  I'm going to email support one more time with the transaction details.  I cannot fathom why this is so difficult for your organization to accomplish.

I apologize if I have you confused with another user I have issued a refund for. I don't know why the returned min bets are stalled, but I am issuing refunds to anyone affected. If you have not yet received a refund, please email support@satoshidice.com and we will do so straight away. Thank you!
SatoshiDICE_Kat
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February 18, 2014, 11:59:46 PM
 #1756

I thought satoshi dice no longer available since last incident ?

We are alive and well Smiley
bolapara
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February 19, 2014, 01:45:11 AM
 #1757

My bet has finally been returned.
SatoshiDICE_Kat
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March 05, 2014, 11:13:32 PM
 #1758

Hi everyone,

Just an FYI, bets below the minimum are automatically returned in full. We do this in batches, however, to prevent further blockchain bloat. If it's been 2-3 days and you haven't received your below min coins, let us know at support@satoshidice and we will happily assist.

All good tidings,

Kat
SatoshiDICE_Kat
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March 14, 2014, 08:35:01 PM
 #1759

Checking in from the land of DICE - anyone with questions or comments can post up a storm here, or email us at Support@satoshidice.com
We are happy to serve - many thanks to our awesome players.
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March 15, 2014, 12:18:44 AM
 #1760

Please message me once you have an affiliate program.

SweetBet.com
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