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Author Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game  (Read 458034 times)
Dennis7777
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June 07, 2015, 06:17:17 AM
 #2561

I see here a lot of mistakes, but they quickly corrected them, I'll try it.

Sorry about that.  Issues will be corrected quicker from now on.

Call me paranoid if you want, but can SatoshiDICE_PR confirm that this person is actually from SD but not an impersonator putting "Sysadmin satoshidice.com" maliciously in his sig space?

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LiQuidx
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June 08, 2015, 07:16:49 AM
 #2562

Someone can help me to solve problem?
I invested some money here,and now I cant divest it-I forgot my password! How can I restore my password?
I am trying to do the same thing for the past 2 and a half months.. good luck with that. Support is non-existent it seems. Very unprofessional unfortunately.

Your password is now reset so that you can set a new one. Sorry about the delay. I included a compensation in your account balance. Sorry about the huge delay.

The problem is that i don't have the login url... I already told you that in the mail as well.. Can you provide that as well?
Thanks.

Please provide me the login URL with a PM. Don't ignore this for another 2 and a half months since the issue has NOT been resolved yet.

Let's see how many days I will be ignored this time. This is ridiculous. Do your job as support or get an announcement out that you don't care and the support is non existent.

You've got mail!

Finally! Thanks.

 

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lockept93
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June 08, 2015, 05:07:33 PM
 #2563

Hi,

i have a problem. I cant make anymore Investment and i cant cashout my invests. Also i cant playe a bet, theres come a Message: Failed to place bet at a time

What can i do?

My Deposit Adress is: 1RtGS95ULaD697Z4YpZCpupu3i5njWP3j

SniXPoker / SNIX - Telegram group!
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srgkrgkj
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June 08, 2015, 05:29:16 PM
 #2564

Hi,

i have a problem. I cant make anymore Investment and i cant cashout my invests. Also i cant playe a bet, theres come a Message: Failed to place bet at a time

What can i do?

My Deposit Adress is: 1RtGS95ULaD697Z4YpZCpupu3i5njWP3j

H thats never happened to me before maybe its a glitch on their end in which case I'm sure they'll chuck in a bonus for your trouble but if its not then sorry mate

lockept93
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June 08, 2015, 05:30:50 PM
 #2565

i dont wanne hate - its ok if there is a problem. But i must say it^^

SniXPoker / SNIX - Telegram group!
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srgkrgkj
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June 08, 2015, 05:33:16 PM
 #2566

i dont wanne hate - its ok if there is a problem. But i must say it^^

Yep its ur right as a player you deserve your bitxcoin but wait till support gets online I'm sure they'll solve the situation s soon as they can the support have been fast for me on plenty of occasions

lockept93
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June 08, 2015, 08:47:11 PM
 #2567

And when come the support online?

SniXPoker / SNIX - Telegram group!
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lockept93
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June 08, 2015, 10:42:15 PM
 #2568

Now i can place bets, but i have 0.001 BTC in my Wallet and cant do anything with this, no cashout, no invest, nothing. It say my "Insufficient balance", but there is a balance.

I know its not much money, but i think its important for User and the Support to know Problems like that - before someone have that Problem with more coins.

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Bluewaffle
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June 09, 2015, 09:34:19 AM
 #2569

can you help me put with account i had email you a few times already back when it happened but i just assumedyou guys were scammish and just didnt reply but i didnt think to check here only piece of account i have now is deposit address 1FHpsPMZEpux9688yTyi96vgekdRRbiCMB 

SatoshiDICE_PR
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SatoshiDice.com


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June 09, 2015, 12:19:16 PM
 #2570

And when come the support online?

Hello, we're having an issue with the DNS service being down, will answer issues as soon as we get back up again!

Bluewaffle
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June 09, 2015, 10:34:22 PM
 #2571

is someone ddos n you guys?

SatoshiDICE_PR
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June 18, 2015, 06:41:02 PM
 #2572

I see here a lot of mistakes, but they quickly corrected them, I'll try it.

Sorry about that.  Issues will be corrected quicker from now on.

Call me paranoid if you want, but can SatoshiDICE_PR confirm that this person is actually from SD but not an impersonator putting "Sysadmin satoshidice.com" maliciously in his sig space?

Yes, handsoff will be handling support issues! Support requests can also be emailed to support @ satoshidice.com as usual.

handsoff
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June 18, 2015, 06:49:03 PM
 #2573

Hi,

i have a problem. I cant make anymore Investment and i cant cashout my invests. Also i cant playe a bet, theres come a Message: Failed to place bet at a time

What can i do?

My Deposit Adress is: 1RtGS95ULaD697Z4YpZCpupu3i5njWP3j

H thats never happened to me before maybe its a glitch on their end in which case I'm sure they'll chuck in a bonus for your trouble but if its not then sorry mate

Can you please confirm that this error no longer happens? because I can't see any issues with your account.

handsoff
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June 18, 2015, 06:56:08 PM
 #2574

i dont wanne hate - its ok if there is a problem. But i must say it^^

Everything should be running fine now, please let us know if you notice a problem!

handsoff
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June 18, 2015, 07:05:20 PM
 #2575

can you help me put with account i had email you a few times already back when it happened but i just assumedyou guys were scammish and just didnt reply but i didnt think to check here only piece of account i have now is deposit address 1FHpsPMZEpux9688yTyi96vgekdRRbiCMB 

I can't see any deposits in our system for 1FHpsPMZEpux9688yTyi96vgekdRRbiCMB. Did you only play for faucet money?

handsoff
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June 18, 2015, 07:12:03 PM
 #2576

is someone ddos n you guys?

It's a late answer, but no, it was not a ddos attack, just DNS servers not returning records correctly!

mbucknel
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June 19, 2015, 03:08:32 PM
 #2577

Hi my account  (Deposit address 1DD1bCzycJrKRAqxyWb48137LqT46fJMm5) seems to have locked out, i get the "failed to place bet ...." message and can not cash out either, this started wed 17th and still has not been resolved.

I did email support but haven't heard back

Thanks for your help

Martin
nicklovesBTC
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Sourtoshi, Sourtoshiza, Sours, Sour2shi


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June 20, 2015, 09:12:21 AM
 #2578

Just wanted to stop in again on this forum and thank the Satoshidice admin for taking care of me and fixing my account issue! Very awesome of them to generously give me and other people who had problems recently a small token of their appreciation for being patient as they resolved our problems. Thank you once again for showing me professional customer service and being an excellent place to gamble. You will be highly recommended. I would also like to apologize myself for my earlier comments on your thread and have edited them with updates on your positive actions.

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PRIMEDICE
The Premier Bitcoin Gambling Experience - Most Trusted & Popular Bitcoin Game @PrimeDice
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SysAdmX
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June 24, 2015, 09:13:20 PM
 #2579

Just wanted to stop in again on this forum and thank the Satoshidice admin for taking care of me and fixing my account issue! Very awesome of them to generously give me and other people who had problems recently a small token of their appreciation for being patient as they resolved our problems. Thank you once again for showing me professional customer service and being an excellent place to gamble. You will be highly recommended. I would also like to apologize myself for my earlier comments on your thread and have edited them with updates on your positive actions.

Yes it's a great site. They seem too busy at times, but still trustworthy. Just patience needed.
sasa87it
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SUUUCAAA!!!


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June 24, 2015, 09:30:23 PM
 #2580

isn't clear if affiliation run or no!

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