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Author Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014  (Read 275599 times)
pawel7777
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December 30, 2016, 11:40:41 PM
 #2781


Yeah I am just worried I have been scammed or hacked or something, can't really risk more without knowing this is not the case Sad

First of all, have you actually set a username and password in the 'settings'? If so, did you set a strong password? Have you saved it (copy/paste) anywhere? Most likely it's just a case of a typo, or an extra space etc. But if the password was weak, easy to guess or you use the same one for different sites, then you might have been hacked.

If you just messed up the password, then worry not, I'm sure admin will help you out next time he's available.



On an unrelated topic, BetKing, one of the SD's competitors, just announced they are closing (the owner decided enough is enough and it's time to move on to other things), so likely that should cause some increase in SD's activity and the bankroll.

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December 31, 2016, 02:35:23 AM
 #2782

A moderator on all the sites I'm aware of is not able to process withdrawals, they have the ability to ban people and answer questions. This owner and his operation are doing just fine. This isn't his full time job anymore, but what he does offer is a great site that runs on it's own on a day to day basis, and I trust him with many btc. Trust is the most important thing any owner can offer. He always responds to emails just understand the situation and if your ok with waiting a day or two this is a great place to play.
Trust based on what? How can an anonymous owner offer trust?
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December 31, 2016, 03:27:33 AM
 #2783

Hi,

I got logged out and cannot sign back in, 2 days now just says wrong password or too many requests! Is there a way for me to reset password or something to get back on?

thanks

The best thing you can do is contact the Admin here: safedice@protonmail.ch and send as much info as possible about deposits and withdraws and such to proof the account is yours.


Yeah I am just worried I have been scammed or hacked or something, can't really risk more without knowing this is not the case Sad

First of all, have you actually set a username and password in the 'settings'? If so, did you set a strong password? Have you saved it (copy/paste) anywhere? Most likely it's just a case of a typo, or an extra space etc. But if the password was weak, easy to guess or you use the same one for different sites, then you might have been hacked.

If you just messed up the password, then worry not, I'm sure admin will help you out next time he's available.



On an unrelated topic, BetKing, one of the SD's competitors, just announced they are closing (the owner decided enough is enough and it's time to move on to other things), so likely that should cause some increase in SD's activity and the bankroll.

Thank you, being very helpful as always guys Smiley

yeah I have emailed them a few times, but no response Sad I have investments and wanted to add more also.

Yeah he is a busy guy and now being in the holiday season ain't helping much but he is always very helpful when he comes online. You can open another account and invest the btc you have there while waiting for recovery of your other account.

Yeah I am just worried I have been scammed or hacked or something, can't really risk more without knowing this is not the case Sad

Hello liam, sorry to make you wait, I believe it has not been longer than 24 hours from your first email but let me know if I missed something.

There was no withdrawal and you changed your password on Dec 22, I just sent you email to help you.

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SAFEDICE.COM
....
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Instant Withdrawal ●
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Secured with 2FA &  SSL ●

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TOPBTCCASINOS
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January 02, 2017, 05:34:14 PM
 #2784

How big is the team that runs SafeDice?

It seems to be getting more and more popular but lacks site admin and customer support that some of the bigger sites have.

BoXXoB
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January 02, 2017, 10:32:33 PM
 #2785

How big is the team that runs SafeDice?

It seems to be getting more and more popular but lacks site admin and customer support that some of the bigger sites have.

Right now it seems to consist of the admin only unless I've understood something wrong. Besides that I think there are a few mods but they can't really do much more than monitor the chat. Considering admin seems to do support and run the site alone he's been doing a decent job. Though I'd probably like to see a bit more dedicated support in the future incase the site will grow bigger.
valta4065
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January 02, 2017, 10:38:29 PM
 #2786

A moderator on all the sites I'm aware of is not able to process withdrawals, they have the ability to ban people and answer questions. This owner and his operation are doing just fine. This isn't his full time job anymore, but what he does offer is a great site that runs on it's own on a day to day basis, and I trust him with many btc. Trust is the most important thing any owner can offer. He always responds to emails just understand the situation and if your ok with waiting a day or two this is a great place to play.
Trust based on what? How can an anonymous owner offer trust?

By running his business for a long time.
By escrowing parts of his funds.
By keeping an important part of funds in cold storage.
By answering to people having problems while trying to be as fair as possible.
By taking on his behalf any hacking attack and loss on the site.

So by building a community, step by step.

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SafeDice
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January 03, 2017, 11:55:56 AM
 #2787

How big is the team that runs SafeDice?

It seems to be getting more and more popular but lacks site admin and customer support that some of the bigger sites have.

Right now it seems to consist of the admin only unless I've understood something wrong. Besides that I think there are a few mods but they can't really do much more than monitor the chat. Considering admin seems to do support and run the site alone he's been doing a decent job. Though I'd probably like to see a bit more dedicated support in the future incase the site will grow bigger.


Thank you boxxob !

We used to have a dedicated forum and chat support. But now I'm focusing only on email support, we're not the fastest but most of queries are resolved within a day.

But I agree with your feedback and I think we will need to find new mod soon Smiley

A moderator on all the sites I'm aware of is not able to process withdrawals, they have the ability to ban people and answer questions. This owner and his operation are doing just fine. This isn't his full time job anymore, but what he does offer is a great site that runs on it's own on a day to day basis, and I trust him with many btc. Trust is the most important thing any owner can offer. He always responds to emails just understand the situation and if your ok with waiting a day or two this is a great place to play.
Trust based on what? How can an anonymous owner offer trust?

By running his business for a long time.
By escrowing parts of his funds.
By keeping an important part of funds in cold storage.
By answering to people having problems while trying to be as fair as possible.
By taking on his behalf any hacking attack and loss on the site.

So by building a community, step by step.

Same with many other company, we earn trust by building good reputation Smiley

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SAFEDICE.COM
....
████████████████████████████████████████████████████████████
Instant Withdrawal ●
..Monero Coin (XMR) Support ●
Secured with 2FA &  SSL ●

████████████████████████████████████████████████████████████
....
SafeDice
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January 09, 2017, 04:15:54 AM
Last edit: January 10, 2017, 02:43:01 AM by SafeDice
 #2788

Hello all , our monero server will be under maintenance soon. We are sorry for the inconvenience caused, monero deposit and withdrawal will be unavailable for few hours ( all btc feature and monero betting will not be affected ). Please be patient , we are doing our best to fix this but please expect up to 12 hours for the maintenance Smiley

update : maintenance is done

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SAFEDICE.COM
....
████████████████████████████████████████████████████████████
Instant Withdrawal ●
..Monero Coin (XMR) Support ●
Secured with 2FA &  SSL ●

████████████████████████████████████████████████████████████
....
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January 14, 2017, 03:56:24 AM
 #2789

Safe Dice is getting a lot of investment over the last few months! Great to see Smiley

RichGang
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January 15, 2017, 06:46:00 AM
 #2790

can you make your site to stop loging people out unnecessarily.
i have sent you a message to your email about btc i deposited that i cant access cos u site logged me out. please respond

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SafeDice
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January 15, 2017, 08:02:22 AM
 #2791

Safe Dice is getting a lot of investment over the last few months! Great to see Smiley

Thank you ! By now , all investors should be happy too !

can you make your site to stop loging people out unnecessarily.
i have sent you a message to your email about btc i deposited that i cant access cos u site logged me out. please respond

What do you mean by logging people out unnecessarily?

Ok, please check, I should have responded all mails.

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SAFEDICE.COM
....
████████████████████████████████████████████████████████████
Instant Withdrawal ●
..Monero Coin (XMR) Support ●
Secured with 2FA &  SSL ●

████████████████████████████████████████████████████████████
....
RichGang
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January 15, 2017, 12:57:44 PM
 #2792

Safe Dice is getting a lot of investment over the last few months! Great to see Smiley

Thank you ! By now , all investors should be happy too !

can you make your site to stop loging people out unnecessarily.
i have sent you a message to your email about btc i deposited that i cant access cos u site logged me out. please respond

What do you mean by logging people out unnecessarily?

Ok, please check, I should have responded all mails.
what i mean , why log ,me out if my laptop crashes? or if i my network drops.
i dont see this happening in some other sites. please fix this.
also, i responded to your email. i sent through a trader on paxful and cant send a signed message from exact wallet.
so use my ip and device to prove its me . thanks

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January 16, 2017, 09:19:07 AM
 #2793

Why is SafeDice down without warning?
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January 16, 2017, 09:19:45 AM
 #2794

when trying to login getting:

{"cause":{"code":"EHOSTUNREACH","errno":"EHOSTUNREACH","syscall":"connect"},"code":"EHOSTUNREACH","errno":"EHOSTUNREACH","syscall":"connect"}
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January 16, 2017, 09:21:54 AM
 #2795

when trying to login getting:

{"cause":{"code":"EHOSTUNREACH","errno":"EHOSTUNREACH","syscall":"connect"},"code":"EHOSTUNREACH","errno":"EHOSTUNREACH","syscall":"connect"}


Yes I get the same message..
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January 16, 2017, 11:15:21 AM
 #2796

Relax, it is probably server issue. The site will be back to normal as soon as Admin check it. Be patient

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January 16, 2017, 12:21:37 PM
 #2797

Still being patient?
modulate
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January 16, 2017, 12:53:35 PM
 #2798

if you are going to run off with the money, at least have the common decency to take the domain/landing page offline.....
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January 16, 2017, 01:01:35 PM
 #2799

Not the first time SafeDice has gone for a short period of time.

I am sure it welcome back up soon enough!

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January 16, 2017, 03:18:46 PM
 #2800

This isn't the first time SafeDice has had login issues. It's probably a transport route between two servers that's down. Just give it a bit of time, the admin will fix it soon.

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