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Author Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014  (Read 275478 times)
rickosu
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April 17, 2017, 02:48:09 AM
 #3041

customer support... Where are you guys? (it's easter sunday so I'll cut ya some slack for now)
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seuntjie
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April 17, 2017, 06:44:50 PM
 #3042

Hi,

I have an issue connecting with Seuntjies bot on your site, tried everything from disabling 2FA to registering a new account. It just says that the password/username is wrong.

If you are from the US or any region that needs to complete a captcha in your browser before you can open the site, DiceBot will not be able to log in.

psy112
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April 17, 2017, 07:33:59 PM
 #3043

Hi,

I have an issue connecting with Seuntjies bot on your site, tried everything from disabling 2FA to registering a new account. It just says that the password/username is wrong.

If you are from the US or any region that needs to complete a captcha in your browser before you can open the site, DiceBot will not be able to log in.

So I need use a vpn to use it? or is the captcha for all regions?

eaLiTy
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April 17, 2017, 09:04:48 PM
 #3044

So this asshole ripped me off, I'm going to seek counsel against the domain registrar.
I deposit like 200, win 200, withdrawl 400, cool.
Next day I deposit about 250 (.14) and it never shows up in incoming transactions like it usually does, even after 20+ confirmations.  Then I see a withdrawl from the same address all this time myt balance on bitcoin dice remaining 0 (I usually just sit there refreshing, its typically quick 1 confirm). Emailing the admin only results in him arguing with me and saying some guy on the other side of the world knew my password and 'hacked' my account.  This is not possible.  My password was pretty complex, only used on this site, and only I have access to this debian box.
This fucker saw I was winning, so ripped me off.  He will get his.
Sorry to hear about your loss but most of the time people losses when they download some malware and i hope that is the case with you,other than that i do not think that a reputed site like this would scam for just $100 worth of coins, Roll Eyes did you download any software to roll as there are many scam sites which has infected dice bot which is meant to scam your coins.

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rickosu
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April 17, 2017, 11:18:51 PM
 #3045

Mod, you need to come and explain what's going on here. I deposited a very significant amount of XMR that isn't showing up in my balance. We deserve to have some answers.
ztumppi
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April 18, 2017, 07:24:37 AM
 #3046

So this asshole ripped me off, I'm going to seek counsel against the domain registrar.
I deposit like 200, win 200, withdrawl 400, cool.
Next day I deposit about 250 (.14) and it never shows up in incoming transactions like it usually does, even after 20+ confirmations.  Then I see a withdrawl from the same address all this time myt balance on bitcoin dice remaining 0 (I usually just sit there refreshing, its typically quick 1 confirm). Emailing the admin only results in him arguing with me and saying some guy on the other side of the world knew my password and 'hacked' my account.  This is not possible.  My password was pretty complex, only used on this site, and only I have access to this debian box.
This fucker saw I was winning, so ripped me off.  He will get his.
Sorry to hear about your loss but most of the time people losses when they download some malware and i hope that is the case with you,other than that i do not think that a reputed site like this would scam for just $100 worth of coins, Roll Eyes did you download any software to roll as there are many scam sites which has infected dice bot which is meant to scam your coins.
this, the site has made him thousands of dollars in profit, why would he want to scam you for that when he can make thousands more in future?
eaLiTy
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April 18, 2017, 08:01:31 AM
 #3047

Mod, you need to come and explain what's going on here. I deposited a very significant amount of XMR that isn't showing up in my balance. We deserve to have some answers.
I am assuming since i am seeing many complaints regarding the funds,there was an update in the site on April 12, 2017 and may be the deposit address have changed,usually when there is a maintenance on the site there is a possibility that the wallet address changes and you have to ask the support so that they can manually input your coins in your dashboard. Their support can give you the detailed answer regarding that .

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..PLAY NOW..
rickosu
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April 18, 2017, 08:52:45 AM
 #3048

Thank you eaLITY,

I will continue to wait patiently for support to show up and resolve the matter. I sent an email but no response yet.

inthelongrun
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April 18, 2017, 08:58:40 AM
 #3049


Ah so Safedice is also here. I used to play in this site few months ago when I haven't discovered bitcointalk yet. Looks pretty cool but I stopped when I got busy with my job. Sad that they have too many complains here.
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April 18, 2017, 11:28:11 AM
 #3050


Ah so Safedice is also here. I used to play in this site few months ago when I haven't discovered bitcointalk yet. Looks pretty cool but I stopped when I got busy with my job. Sad that they have too many complains here.
Same here I think support are fixing this because this bad complain will affect the site many of us playing on this site but now we stop untill the complaint are all fixed

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psy112
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April 18, 2017, 01:42:07 PM
 #3051


Ah so Safedice is also here. I used to play in this site few months ago when I haven't discovered bitcointalk yet. Looks pretty cool but I stopped when I got busy with my job. Sad that they have too many complains here.
Same here I think support are fixing this because this bad complain will affect the site many of us playing on this site but now we stop untill the complaint are all fixed

But an answer from the support would have been great, Almost 4 days since my deposit and still nothing! No answer either.

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April 18, 2017, 01:52:32 PM
 #3052

But an answer from the support would have been great, Almost 4 days since my deposit and still nothing! No answer either.
Almost 4days and no answer from the support yet? Ridiculuos this will surely affect their site even they are legit but lack of support of representative is not good


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in
SafeDice
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April 18, 2017, 04:57:52 PM
 #3053

So this asshole ripped me off, I'm going to seek counsel against the domain registrar.
I deposit like 200, win 200, withdrawl 400, cool.
Next day I deposit about 250 (.14) and it never shows up in incoming transactions like it usually does, even after 20+ confirmations.  Then I see a withdrawl from the same address all this time myt balance on bitcoin dice remaining 0 (I usually just sit there refreshing, its typically quick 1 confirm). Emailing the admin only results in him arguing with me and saying some guy on the other side of the world knew my password and 'hacked' my account.  This is not possible.  My password was pretty complex, only used on this site, and only I have access to this debian box.
This fucker saw I was winning, so ripped me off.  He will get his.
Sorry to hear about your loss but most of the time people losses when they download some malware and i hope that is the case with you,other than that i do not think that a reputed site like this would scam for just $100 worth of coins, Roll Eyes did you download any software to roll as there are many scam sites which has infected dice bot which is meant to scam your coins.
this, the site has made him thousands of dollars in profit, why would he want to scam you for that when he can make thousands more in future?

@zysr
Zach, you know the address that the money was sent to, do your best to track that one. I also gave you my log analysis in my latest email, you can check that one as well.
... But instead you are accusing me stealing 0.14 btc ? Are you kidding me?
From my point of view, the withdrawal was legit, no brute force attack from your account as well. If you have a good intention to find a solution, then let's have a discussion, but instead you keep want things to happen in your own way.

But an answer from the support would have been great, Almost 4 days since my deposit and still nothing! No answer either.
Almost 4days and no answer from the support yet? Ridiculuos this will surely affect their site even they are legit but lack of support of representative is not good
Thank you eaLITY,

I will continue to wait patiently for support to show up and resolve the matter. I sent an email but no response yet.



I'm really sorry for the wait. There was a problem with our monero node, it has been solved now and your deposits should have been processed. If any of you still have problem with monero deposit / withdrawal, please do let me know on email or within this thread.

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rickosu
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April 18, 2017, 05:15:02 PM
 #3054

My balance is still showing up as zero on safedice. the history says no deposit has come, but I'm 100% sure the address and payment ID I sent to were correct.  can you look into this? I sent you an email also but no response.
psy112
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April 18, 2017, 06:06:41 PM
 #3055



But an answer from the support would have been great, Almost 4 days since my deposit and still nothing! No answer either.
Almost 4days and no answer from the support yet? Ridiculuos this will surely affect their site even they are legit but lack of support of representative is not good
Thank you eaLITY,

I will continue to wait patiently for support to show up and resolve the matter. I sent an email but no response yet.



I'm really sorry for the wait. There was a problem with our monero node, it has been solved now and your deposits should have been processed. If any of you still have problem with monero deposit / withdrawal, please do let me know on email or within this thread.
[/quote]


Big thanks! And I never doubted you, only tired of waiting Wink

klink10k
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April 18, 2017, 06:08:22 PM
 #3056

hi im trying to make a withdrawl and get this error "Something went wrong, please try again or contact us via email in the FAQ section."

sent an email to support as well
rickosu
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April 18, 2017, 11:34:05 PM
 #3057

Admin,

Are you actively looking into my XMR deposit issues? I sent multiple emails and PM's already. Everything was sent correctly, confirmed by blockchain, yet my account shows no history of the deposit/balance. What's the deal?

user11
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April 18, 2017, 11:36:02 PM
 #3058

My username is Atticus, I sent XMR deposit worth of $2.6 USD to my account yesterday and the balance is still 0. I have sent an email, but admin hasn't replied yet.

This is the payment proof
moneroblocks.info
https://moneroblocks.info/search/77b13c32991c974f2343c949dec3e372bf76a537f9f397e885f58725eed453aa
zwngsfxrt
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April 19, 2017, 10:25:54 AM
 #3059

i also send monero https://moneroblocks.info/tx/9a82bb26ce58a5047d5ab37681bce54d81142572617fb85e9b80f8a552171741
balance is 0, waiting for admin also send email
coinplus
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April 19, 2017, 02:49:45 PM
 #3060

No matter how much I would like to be on the side of the customer, this sounds a bit weird to me as well.

Yes, I think you did nothing wrong and you are probably trying to do what you think happened but we are talking about 0.14 bitcoins here buddy, this is a website that probably makes that much daily (if not hourly) and you think they need to hack you and take your money? Doesn’t that sound weird to you at all ?
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