SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014

[user11]

My username is Atticus, I sent XMR deposit worth of $2.6 USD to my account yesterday and the balance is still 0. I have sent an email, but admin hasn't replied yet.

This is the payment proof
moneroblocks.info
https://moneroblocks.info/search/77b13c32991c974f2343c949dec3e372bf76a537f9f397e885f58725eed453aa

[zwngsfxrt]

i also send monero https://moneroblocks.info/tx/9a82bb26ce58a5047d5ab37681bce54d81142572617fb85e9b80f8a552171741
balance is 0, waiting for admin also send email

[coinplus]

No matter how much I would like to be on the side of the customer, this sounds a bit weird to me as well.

Yes, I think you did nothing wrong and you are probably trying to do what you think happened but we are talking about 0.14 bitcoins here buddy, this is a website that probably makes that much daily (if not hourly) and you think they need to hack you and take your money? Doesn’t that sound weird to you at all ?

[abel1337]

Isee this gambling site having an issue now about the deposits of monero's . And I see that there customer support is not active as other gambling sites here. Ive play here before and I have no problem in playing it for a week. I dont know if a hacking activities are being involved to this situation.

[rickosu]

Safedice
1:08 AM (9 hours ago)

to me
Hello Rick,

Just to give you heads up on this matter, there was an update on monero which cause our server to reject the transaction. I didn't notice this because this only happen to some transaction and our monero server was running smoothly.

I deeply apologize for the matter and my delay in resolving this issue.

I have manually confirm your transaction. Your coin will arrive as soon as our server gets updated, I'll also put some more coin to your account as a compensation for your trouble.

Sincerely,
Sam

Woot! Received

[klink10k]

still can not withdraw from my account and no response from support

[SafeDice]

Safedice
1:08 AM (9 hours ago)

to me
Hello Rick,

Just to give you heads up on this matter, there was an update on monero which cause our server to reject the transaction. I didn't notice this because this only happen to some transaction and our monero server was running smoothly.

I deeply apologize for the matter and my delay in resolving this issue.

I have manually confirm your transaction. Your coin will arrive as soon as our server gets updated, I'll also put some more coin to your account as a compensation for your trouble.

Sincerely,
Sam

Woot! Received

Cool!

still can not withdraw from my account and no response from support

Done, please check your email

No matter how much I would like to be on the side of the customer, this sounds a bit weird to me as well.

Yes, I think you did nothing wrong and you are probably trying to do what you think happened but we are talking about 0.14 bitcoins here buddy, this is a website that probably makes that much daily (if not hourly) and you think they need to hack you and take your money? Doesn’t that sound weird to you at all ?

It does, but put yourself in my shoes.

I used this site for months, every time I would deposit I would just sit on safedice refreshing waiting for the confirm and would note the "incoming deposits:" pop up.

A day after winning 200 I deposit roughly 250, and start refreshing (I don't know why they even bring up malware when I said it's a secure debian box...stupid asshole) and the deposit never shows up in incoming, and I triple checked the wallet address.  The bitcoin shows up in the bitcoin wallet https://blockexplorer.com/address/1Ci2XgF9vbuj2MMt26KtgxSQg9wUFdUMWh and has +20  confirms and the dice site not recognizing balance, or even showed me an incoming pending balance.

I submit a ticket and 20 mins later there was a withdrawal for the full amount from that very same wallet.

So do I think this guy ripped me off? yes.
Do I have some way to explaining how it was a good decision if he could just make 1000s off running the site properly?  No.
Am I going to stop smearing their name everywhere over .147?  No.

My lawyer looked at all of this, and said to reverse the transaction from coinbase, and let them deal with safedice, for that was the last successful transaction.  However I'm not done, It's the principal

I'm sorry for what happened to you, but do you even try to understand my explanation? Do you even try to find a solution that can make any sense?

It seems that you are the one who like to accuse someone without putting yourself in their shoes. Is that your principal?

[rickosu]

My 2FA keeps going from active to disabled, and I haven't touched a thing. I keep having to reactivate it. What's the deal?

[rickosu]

Just happened again... Sam are you doing this to process the withdraw manually?

Update: Yes, this was the case. Thank you Sam.

Update 2: Was able to withdraw over 600XMR. SafeDice came through! Thanks again.

[gkcheetah]

i am not able to withdraw monero from my account it is keep on saying hot wallet empty?? what is that mean? is the website stopped working or what???

[gkcheetah]

hey what is happening in this site my balance was gone and it is showing withdrawn i didn't made any withdrawn...while i was trying it said hot wallet empty but eventhough i was try to withdraw very small amount only but now the balance was gone and it is been withdrawn...is this fake or what??? how it can be withdrawn does this site owner taking our coins without our permission is it a cheating site? I need proper reason admin....

[SafeDice]

hey what is happening in this site my balance was gone and it is showing withdrawn i didn't made any withdrawn...while i was trying it said hot wallet empty but eventhough i was try to withdraw very small amount only but now the balance was gone and it is been withdrawn...is this fake or what??? how it can be withdrawn does this site owner taking our coins without our permission is it a cheating site? I need proper reason admin....

What a coincidence, please let me check your account first. I hope you don't think we will cheat over 2.9 XMR

[RichGang]

hey what is happening in this site my balance was gone and it is showing withdrawn i didn't made any withdrawn...while i was trying it said hot wallet empty but eventhough i was try to withdraw very small amount only but now the balance was gone and it is been withdrawn...is this fake or what??? how it can be withdrawn does this site owner taking our coins without our permission is it a cheating site? I need proper reason admin....

What a coincidence, please let me check your account first. I hope you don't think we will cheat over 2.9 XMR

maybe someone is stealing the coins. i experienced that in betking. maybe you should update your  security

[Hanako]

I try to play in safedice and its safe hahha joke only but when i see their site they doesn't have automated bet i don't why and chat also they doesn't have tip and rain. I hope they add more features in their casino to be more attractive ang be more nice to all your players, anyways i like it and i win 0.003BTC only

[pinggoki]

Ah so Safedice is also here. I used to play in this site few months ago when I haven't discovered bitcointalk yet. Looks pretty cool but I stopped when I got busy with my job. Sad that they have too many complains here.

Same here I think support are fixing this because this bad complain will affect the site many of us playing on this site but now we stop untill the complaint are all fixed

Precisely, support is very important. Having a bad complaint will be difficult to attract more gambles. And I suggest to add more features to be more attractive.
I think this sites is probably fair because so far no one complain that they are being scam.

[olushakes]

hey what is happening in this site my balance was gone and it is showing withdrawn i didn't made any withdrawn...while i was trying it said hot wallet empty but eventhough i was try to withdraw very small amount only but now the balance was gone and it is been withdrawn...is this fake or what??? how it can be withdrawn does this site owner taking our coins without our permission is it a cheating site? I need proper reason admin....

What a coincidence, please let me check your account first. I hope you don't think we will cheat over 2.9 XMR

And its over several days and there is no update on this issue. I am saying the site has cheated but it will do more to put the mind of new readers and even those who have opened the thread at any point in time to understand whether the issue has been resolved or not in other to boost their confidence on the site no matter the volume of the transaction involved. I hope this is attended to by admin.

[SafeDice]

Ah so Safedice is also here. I used to play in this site few months ago when I haven't discovered bitcointalk yet. Looks pretty cool but I stopped when I got busy with my job. Sad that they have too many complains here.

Same here I think support are fixing this because this bad complain will affect the site many of us playing on this site but now we stop untill the complaint are all fixed

Precisely, support is very important. Having a bad complaint will be difficult to attract more gambles. And I suggest to add more features to be more attractive.
I think this sites is probably fair because so far no one complain that they are being scam.

I understand, thank you pinggoki ...

hey what is happening in this site my balance was gone and it is showing withdrawn i didn't made any withdrawn...while i was trying it said hot wallet empty but eventhough i was try to withdraw very small amount only but now the balance was gone and it is been withdrawn...is this fake or what??? how it can be withdrawn does this site owner taking our coins without our permission is it a cheating site? I need proper reason admin....

What a coincidence, please let me check your account first. I hope you don't think we will cheat over 2.9 XMR

And its over several days and there is no update on this issue. I am saying the site has cheated but it will do more to put the mind of new readers and even those who have opened the thread at any point in time to understand whether the issue has been resolved or not in other to boost their confidence on the site no matter the volume of the transaction involved. I hope this is attended to by admin.

My apologies for the delayed update, this issue has been resolved 2 days ago through email channel. This is a unique case and you may also read the previous posts to understand more about the situation.

[salsa321]

maybe design new site compitble with smartphone,because i cannot chat from my smartphone

[pawel7777]

Hey Sam, someone is 100% stealing funds from the website.

I love the layout of your site, and since you refunded me my fraudulent loss I decided to give you more business.  I made an account codvx87.  I was cambling with a small amount and went to sleep with 0.05063174 on my balance.  I wake up to see .00000977.

This is not my problem.  I have no spyware, and I have enabled 2fa.  Someone is stealing off your site.  I will work with you to resolve this, you seem reasonable to deal with.

Are you saying someone withdrew your funds or gambled them away? Can you post withdrawal tx?
This story doesn't add up. Why would someone steal from a small balance account rather than from big players.
I've been using SafeDice since 2014 and have never had a single satoshi stolen from me.

[RichGang]

Ah so Safedice is also here. I used to play in this site few months ago when I haven't discovered bitcointalk yet. Looks pretty cool but I stopped when I got busy with my job. Sad that they have too many complains here.

Same here I think support are fixing this because this bad complain will affect the site many of us playing on this site but now we stop untill the complaint are all fixed

Precisely, support is very important. Having a bad complaint will be difficult to attract more gambles. And I suggest to add more features to be more attractive.
I think this sites is probably fair because so far no one complain that they are being scam.

I understand, thank you pinggoki ...

hey what is happening in this site my balance was gone and it is showing withdrawn i didn't made any withdrawn...while i was trying it said hot wallet empty but eventhough i was try to withdraw very small amount only but now the balance was gone and it is been withdrawn...is this fake or what??? how it can be withdrawn does this site owner taking our coins without our permission is it a cheating site? I need proper reason admin....

What a coincidence, please let me check your account first. I hope you don't think we will cheat over 2.9 XMR

And its over several days and there is no update on this issue. I am saying the site has cheated but it will do more to put the mind of new readers and even those who have opened the thread at any point in time to understand whether the issue has been resolved or not in other to boost their confidence on the site no matter the volume of the transaction involved. I hope this is attended to by admin.

My apologies for the delayed update, this issue has been resolved 2 days ago through email channel. This is a unique case and you may also read the previous posts to understand more about the situation.

Hey Sam, someone is 100% stealing funds from the website.

I love the layout of your site, and since you refunded me my fraudulent loss I decided to give you more business.  I made an account codvx87.  I was cambling with a small amount and went to sleep with 0.073 on my balance.  I wake up to see .00000977.

This is not my problem.  I have no spyware, and I have enabled 2fa.  Someone is stealing off your site.  I will work with you to resolve this, you seem reasonable to deal with.

this is serious. what is the admin doing about this. with the latest price of btc, i rather kill myself than have someone steal it. i just wated to deposit 5btc and play there, but i think its best i hold on till admin adresses this