SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014

[HeRetiK]

Safedice is a huge platform. The admin should at least hire a few person for support rather than handling each of them on his own. People are waiting weeks for a reply.

Most support issues are cold storage / hot wallet related, thus I understand that the admin prefers not entrusting those parts to anyone else. But indeed the general email support / community management aspect is slightly lacking, which is a pity for a site that has proven itself to be trustworthy so far. I'm sure that with more consistent customer support more players would be drawn to SafeDICE.

[SafeDice]

When will XMR withdrawals be processed and the hot wallet refilled? It has been maybe a week.

XMR did have some issues but have been resolved since few days ago. Please retry your withdrawal and email me at support@safedice.com if you still encounter any issue.

Safedice is a huge platform. The admin should at least hire a few person for support rather than handling each of them on his own. People are waiting weeks for a reply.

Most support issues are cold storage / hot wallet related, thus I understand that the admin prefers not entrusting those parts to anyone else. But indeed the general email support / community management aspect is slightly lacking, which is a pity for a site that has proven itself to be trustworthy so far. I'm sure that with more consistent customer support more players would be drawn to SafeDICE.

Thank you Heretik, I understand this concern and community support is one of the things that need to be improved, my apologies for this matter. For the time being, I prioritize email for main support channel, and I guarantee that all issues (especially withdrawal) will not go unnoticed.

[adaseb]

I know this is incredibly stupid, but if anyone wants to help me recover my 0.13 BTC at all, I would be immensely grateful.

I know its probably wrong to ask, but I thought it wouldnt hurt. Thank you so much to anyone that would even consider donating any amount. I seriously could not express how grateful I would be

1JcjnqVbsfp3FowMYvMnZUuxwVWDtrBTUb

Thats my address. If anyone wants to help at all, I couldnt even express how appreciate I would be. Thank you so much to anyone and everyone. I cant even believe I am asking, but if anyone even sends a little amount, I would be so incredibly grateful

Thank you so much

Why would anyone do that? From reading your post you made a withdrawal request which didn't go through for whatever reason. You then GAMBLED the amount of the withdrawal request, thus spending that BTC. I very much doubt you'll get anything back from Safedice if you gambled it away, I certainly wouldn't give you your money back. Had you still been trying to withdraw BTC and not able to (without gambling it away) that would be a completely different story..

My apologies blade, but if you already gambled the coin then I can't help you. Otherwise it would not be fair to investors or other players, I hope you understand the situation. Not to mention that it has been months since we have our BTC node down, if there was a downtime it shouldn't take more than few minutes/hours

I think he just posts his BTC address in the hopes that somebody will donate eventually.

Basically people do this all over reddit and all over the other forums.

Some people even make up a story saying they were "hacked" and if some "kind soul" can send a small donation.

[Karartma1]

We usually come to this thread to complain about issues, withdrawals not being processed and all the rest of it, but let me say something about SafeDice in the last month.
Site has been working without glitches and gaming experience is back to normal. It looks like SD worked hard to solve what scared away investors and players. I was one of them, I left SD because it was not responsive anymore. Glad to be back and hopefully SD will keep on improving things.


EDIT: Site is down  The last famous words

[brandon291]

Any news on when we will be able to use Dicebot again? This captcha check before being able to play is preventing me from logging on to the site from my dicebot, plus I have to re-enter the captcha every so often to continue playing.

[lite]

We usually come to this thread to complain about issues, withdrawals not being processed and all the rest of it, but let me say something about SafeDice in the last month.
Site has been working without glitches and gaming experience is back to normal. It looks like SD worked hard to solve what scared away investors and players. I was one of them, I left SD because it was not responsive anymore. Glad to be back and hopefully SD will keep on improving things.


EDIT: Site is down   The last famous words

That's just bad. i hope admin knows the site is down and fixes the problem asap. these downtimes are really bad for site's health. ddos again?

[tiendientuvn.net]

The website is having a very serious problem. We can not access the website

[HeRetiK]

We usually come to this thread to complain about issues, withdrawals not being processed and all the rest of it, but let me say something about SafeDice in the last month.
Site has been working without glitches and gaming experience is back to normal. It looks like SD worked hard to solve what scared away investors and players. I was one of them, I left SD because it was not responsive anymore. Glad to be back and hopefully SD will keep on improving things.


EDIT: Site is down  The last famous words

Great, you jinxed it :p

Maybe it's just a fluke, but after seeing the Cloudflare error page I've now been able to reach the site. Let's see if it stays that way.

[Karartma1]

Shit man! I guess you were right 
I mean I played for over a month without troubles and today I felt to write it down since you always get whiners and people complaining around here.
I thought it could have been nice 
Anyway, site seems back up and running

[tiendientuvn.net]

My bitcoin has confirmed but I check in the account then it is still in the form • Unconfirmed

[thesourc3]

We usually come to this thread to complain about issues, withdrawals not being processed and all the rest of it, but let me say something about SafeDice in the last month.
Site has been working without glitches and gaming experience is back to normal. It looks like SD worked hard to solve what scared away investors and players. I was one of them, I left SD because it was not responsive anymore. Glad to be back and hopefully SD will keep on improving things.


EDIT: Site is down  The last famous words

Site should be back up and running =) Things should get smoother here as time goes by, also check out the site blog for the latest news on SD: http://blog.safedice.com

[Karartma1]

Good news: I really believe you guys should be more marketing-oriented. There is a lot of competition out there and the lowest house edge on the market can't be successful alone in bringing new players (and new funds/investments).
You should dedicate some money to promote your site better and bring more people in.
But, by all means, warn players in advance when there's planned maintenance/troubles on the platform.
thanks

[tiendientuvn.net]

Your deposit address:
1Dn2fKpkeetiVAQyuLsLXq1SMho2UPF6hH
• Unconfirmed deposit: 0.30000000
• Your deposit will show up in the balance after 1 confirmation.
This is all you guys know about safe, if he does not have time to do this job I think he's stopped on the web and not greedy anymore. because he was too poor support, I added money but not in my account because it is still not confirmed. 1 day has passed. You need to look at this here: safedice is a scam type that holds people money for business

I have sent a lot of mail but have no answer. What is it?

[jamie1029]

Safedice is a great site, however it is in need of improvements to regain betting volume and stay ahead of the competition. Here are my two cents on what the owners should focus on. I do not expect the owners to listen to me but imo if they do the following it will really help increase traffic to the site:

- Introduce a chat section that is not a popup, I.e a whole new screen accessed through a tab. Community aspect is a big thing that draws repeat players, and improving the community aspect will help a great deal. Get a rain bot in there and have mods that frequent the site and create a community. Yolodice is a good example of what works.
- Get some sort of faucets going so newcomers can try out the site. All betting sites have faucets, bonuses, rain etc. This will help bring new people on board.
- I strongly feel the variable house edge system should be scrapped, and instead, the house edge increased a little bit, say to perhaps 0.7%. I've looked at the mathematics behind variable house edge, and it's too risky for investors. Site currently allows a max win of 57 BTC with a bankroll of only 184 BTC. Thats THIRTY percent of the bankroll! I get that the higher edge is meant to make up for the increased risk to investors but imo it's only a matter of TIME before the bankroll is wiped again, like it was earlier in the year. If I was an investor I would be concerned. You can remove the variable system and make the max bet a max of say 2% of the bankroll. If investors want more risk, you can offer a greater kelly factor for these guys.

The best asset going for Safedice atm is the simple to use and pretty interface, which blows the competition. I recommend we keep that, and work on the above to make Safedice better for everyone.

[tiendientuvn.net]

Your deposit address:
1Dn2fKpkeetiVAQyuLsLXq1SMho2UPF6hH
• Unconfirmed deposit: 0.30000000
• Your deposit will show up in the balance after 1 confirmation.
This is all you guys know about safe, if he does not have time to do this job I think he's stopped on the web and not greedy anymore. because he was too poor support, I added money but not in my account because it is still not confirmed. 1 day has passed. You need to look at this here: safedice is a scam type that holds people money for business

I have sent a lot of mail but have no answer. What is it?

[tiendientuvn.net]

It took 2 days and my deposits were not added in the account. It still says Unconfirmed, even though I checked the blockchain it was done. Oh my god what's going on I send a letter to support safedice constantly but they do not reply. Does anyone understand this is safedice's revenge on me when I always criticize them?

[trepxtz]

- I strongly feel the variable house edge system should be scrapped, and instead, the house edge increased a little bit, say to perhaps 0.7%. I've looked at the mathematics behind variable house edge, and it's too risky for investors. Site currently allows a max win of 57 BTC with a bankroll of only 184 BTC. Thats THIRTY percent of the bankroll! I get that the higher edge is meant to make up for the increased risk to investors but imo it's only a matter of TIME before the bankroll is wiped again, like it was earlier in the year. If I was an investor I would be concerned. You can remove the variable system and make the max bet a max of say 2% of the bankroll. If investors want more risk, you can offer a greater kelly factor for these guys.

It seems insane to set the max bet to 30% of the bankroll. That's so much higher than other sites. Certainly the max bet could be substantially lowered without hurting the ability to attract players? How can investors sleep soundly at night when it's possible for a few lucky whales to clean out the site? Everything else about SafeDice is impressive. The owner gets a lot of flak but if you read this thread you'll see that he always comes through.

tiendientuvn.net, you post in this thread quite frequently, and it's kind of hilarious. If SafeDice really is causing this much distress in your life...maybe use a different site?!

[Josepht]

- I strongly feel the variable house edge system should be scrapped, and instead, the house edge increased a little bit, say to perhaps 0.7%. I've looked at the mathematics behind variable house edge, and it's too risky for investors. Site currently allows a max win of 57 BTC with a bankroll of only 184 BTC. Thats THIRTY percent of the bankroll! I get that the higher edge is meant to make up for the increased risk to investors but imo it's only a matter of TIME before the bankroll is wiped again, like it was earlier in the year. If I was an investor I would be concerned. You can remove the variable system and make the max bet a max of say 2% of the bankroll. If investors want more risk, you can offer a greater kelly factor for these guys.

It seems insane to set the max bet to 30% of the bankroll. That's so much higher than other sites. Certainly the max bet could be substantially lowered without hurting the ability to attract players? How can investors sleep soundly at night when it's possible for a few lucky whales to clean out the site? Everything else about SafeDice is impressive. The owner gets a lot of flak but if you read this thread you'll see that he always comes through.

I do see your point, but I don't fully agree with it. Although there is indeed a chance for the investors to lose big, you need to realize that the house edge is massive with insane large bets. If you bet 25BTC at 2x payout, there is a 2.18% house edge.
Any whale who would like to make big profit would take a massive chance of losing. They would be mad to play here with those large bets. They would be way better of to gamble somewhere else with a fixed 1% house edge.

If the whales you are concerned about are logical thinkers, they wouldn't bet more then 11.5BTC (at 2x payout), otherwise they'd go to other sites.

[jamie1029]

I do see your point, but I don't fully agree with it. Although there is indeed a chance for the investors to lose big, you need to realize that the house edge is massive with insane large bets. If you bet 25BTC at 2x payout, there is a 2.18% house edge.
Any whale who would like to make big profit would take a massive chance of losing. They would be mad to play here with those large bets. They would be way better of to gamble somewhere else with a fixed 1% house edge.

If the whales you are concerned about are logical thinkers, they wouldn't bet more then 11.5BTC (at 2x payout), otherwise they'd go to other sites.

I'm afraid I don't agree with that. In the fiat world, 2.18% house edge is nothing. Slot machines in Australia have a house edge of at least 14% and there are still a flood of gamblers. The reality is, all you need is a whale who gets on a winning streak and keeps max betting it. Whale aint gonna care about 1, 2, or even 5% house edge. 3 successful Max bets, and BANG, investors lose their investment. Safedice owners, please consider either lowering the max bet or removing the variable house edge system altogether. I really believe it would be in the benefit of everyone. We don't want a repeat bankroll wipeout.

[Karartma1]

Whales come and go. It's been almost a year I am playing on SD and I've seen a lot of them rekt on SD. On the long run the variable edge is looking good.
Latest SD troubles have been site related issues (with investors and players who moved somewhere else).

By the way, is anybody having troubles logging in via Seuntjies DiceBot? With the latest version 3.3.9 I have been able to log in and play for a few days and since yesterday I get an error everytime I try to connect.
SD are you aware of this?