voldemx
Newbie
Offline
Activity: 22
Merit: 0
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August 13, 2017, 04:45:54 PM |
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Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!! Wtf?!!! Support email doesn't exist (((
SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there Can't find support email or another way to ask support ((( This is the support email ( safedice@protonmail.ch), although no one knows when will admin reply to you. he's been inactive for almost a week now. Thanks a lot!!! Waiting for support answer
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SafeDice (OP)
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August 17, 2017, 05:04:25 PM |
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Please solve my case. I have been waiting more than 24 hours. That's too big for 1b. The longer you stay tired the longer because the 2 month grace period does not go down anymore
Hello there, I'm sorry to make you wait. But please be more patient, it has been more than 5x you lost access and I always help you right ?  Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!! Wtf?!!! Support email doesn't exist (((
SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there Can't find support email or another way to ask support ((( This is the support email ( safedice@protonmail.ch), although no one knows when will admin reply to you. he's been inactive for almost a week now. Thanks a lot!!! Waiting for support answer I should have replied to all unresolved requests. Sorry to make you guys wait, please resend just in case I missed anything. == UPDATE TO BCH == I'm sorry for the implementation delay. I tried to push the development not only to support withdrawal, but also all the functionality of BCH. I confirm that SD will support BCH as one of the main currency. Stay tuned  Hi, are there plans to add other currencies like ETH? And to also increase the maximum Kelly levels for investors? Thanks.
We will add BCH. I haven't planned about adding ETH, but this can change if the demand is enough. Investor's kelly is capped to minimize risk and stability of the bankroll. I think 2x is aggressive enough ?
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mrcash02
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August 17, 2017, 09:34:51 PM |
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== UPDATE TO BCH == I'm sorry for the implementation delay. I tried to push the development not only to support withdrawal, but also all the functionality of BCH. I confirm that SD will support BCH as one of the main currency. Stay tuned  Ok, so let's wait... I'm trusting your legitimacy, but I think SafeDice needs more active support, last time I checked the site there was only one gambler online, you are losing gamblers and traffic, people are withdrawing all their money fearing to don't be able to do it anymore... It's just a constructive criticism. I will keep tuned.
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Josepht
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August 17, 2017, 09:41:09 PM |
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== UPDATE TO BCH == I'm sorry for the implementation delay. I tried to push the development not only to support withdrawal, but also all the functionality of BCH. I confirm that SD will support BCH as one of the main currency. Stay tuned  Ok, so let's wait... I'm trusting your legitimacy, but I think SafeDice needs more active support, last time I checked the site there was only one gambler online, you are losing gamblers and traffic, people are withdrawing all their money fearing to don't be able to do it anymore... It's just a constructive criticism. I will keep tuned. Yeah, I agree. Especially with such a low house edge, SafeDice deserves much more traffic. It would be a shame if players are moving away.
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veganline
Newbie
Offline
Activity: 6
Merit: 0
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August 20, 2017, 04:07:17 PM Last edit: August 20, 2017, 05:05:17 PM by veganline |
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Can't get access to my account. I've deposited some money, [...]
I'm in the same position. It looks as though the site sets-up automatic accounts and allows deposits, but if your ip address has changed when the deposit arrives, you have no way of logging-in to that account. Now, if Barclays Bank did that, they'd get into trouble. I wrote on the 18th to ask for help and got this reply My apologies for the inconvenience. Please don't worry, I'll help you to retrieve your account. First, I'll need your proof of account ownership, can you please do either:
1) Sign a message "I'm John and I want to recover access to my account" using the address that you used to deposit earlier (...).
2) Send exactly 0.00192374 using ... to your deposit address.
Let me know when you have done it and I'll give you the access back.
Since then I've paid the amount (18.08.17 at 20.15) and emailed him soon after, but no response. Whether I sent the money from exactly the same address I don't know and can't control, but it was from the same site as the first payment. The deposit address is not used for anything else; it just has four transactions on it, with my two going-in and safedice's two going-out. Does anyone know how long this problem usually takes to fix? John
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voldemx
Newbie
Offline
Activity: 22
Merit: 0
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August 20, 2017, 08:50:33 PM |
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support didnt answer to me yet. more than week I can't reach my money. I advice to all new players/investors DO NOT deposit any funds at (un)"safe"dice Can't get access to my account. I've deposited some money, [...]
I'm in the same position. [/quote]
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Lolo54
Member

Offline
Activity: 133
Merit: 32
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August 21, 2017, 12:38:59 AM |
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Good evening, I am new on safedice, I have just joined this evening and to make a deposit but then impossible there to make a roll there whether it is there autobet as in manual? Whether it is on firefox as Internet Explorer impossible to play  Strange it is incomprehensible I have to try to find an answer on the chat but nobody to help me I thus have to remove everything I would return if I find a favorable issue, thank you in advance for your help
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npredtorch
Legendary
Offline
Activity: 1246
Merit: 1049
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August 21, 2017, 03:10:23 AM |
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Good evening, I am new on safedice, I have just joined this evening and to make a deposit but then impossible there to make a roll there whether it is there autobet as in manual? Whether it is on firefox as Internet Explorer impossible to play  Strange it is incomprehensible I have to try to find an answer on the chat but nobody to help me I thus have to remove everything I would return if I find a favorable issue, thank you in advance for your help Hello it's working fine on my end when I tried it today. No problem on the rolling and other things. Have you tested to close and reopen your browser? or maybe clear your browser's cache? If not yet, try it. If still doesn't work, maybe you've disable javascript? I'm not sure if this is the cause or if SD require js to function well. You can turn it on by looking up to this guide https://www.technipages.com/google-chrome-enable-or-disable-javascript
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BillyBurns
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August 21, 2017, 08:11:00 AM |
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Hi Admin can you let me know in this thread when XMR hot wallet is filled thanks.
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veganline
Newbie
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Activity: 6
Merit: 0
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August 21, 2017, 02:27:04 PM |
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Can't get access to my account. I've deposited some money, [...]
I'm in the same position. Another day
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nocturnalsheet
Newbie
Offline
Activity: 53
Merit: 0
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August 21, 2017, 04:39:21 PM |
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unable to withdraw my XMR, sent email to support and still no reply.
hot wallet is empty. please top up the hot wallet
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BillyBurns
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August 21, 2017, 10:45:43 PM |
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Cant see the deposit address for BCH
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tiendientuvn.net
Full Member
 
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Activity: 125
Merit: 100
Buy Sell BTC PM ETH PP PO....
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August 21, 2017, 11:41:00 PM |
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As far as I know, safedice is having some difficulties. Proof that their btc wallet is no longer 10btc. Temporarily do not rush to play in safedice. BTC they have run out and 12 hours have not loaded yet
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Mark my words! -
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tiendientuvn.net
Full Member
 
Offline
Activity: 125
Merit: 100
Buy Sell BTC PM ETH PP PO....
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August 21, 2017, 11:50:33 PM |
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Something went wrong, please try again or contact us via email in the FAQ section.Safedice has run out of money officially
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Mark my words! -
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BillyBurns
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August 21, 2017, 11:52:42 PM |
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Something went wrong, please try again or contact us via email in the FAQ section.Safedice has run out of money officially
It has not and we have heard this so many times, admin is not working fulltime and most investors know this already relax he will be around soon enough to refill the wallets.
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sjbi
Member

Offline
Activity: 770
Merit: 14
www.thegeomadao.com
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August 22, 2017, 04:21:18 AM |
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Safedice turned into a scam.
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veganline
Newbie
Offline
Activity: 6
Merit: 0
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August 22, 2017, 08:48:31 AM |
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Paid thanks! Aug 22 Aug 17 my first email, request for a top-up of a certain amount, and top-up sent
I messed-up by not realising the temporary account was just identified by my IP address, and that I'd paid from a site that couldn't send messages of guarantee to send from the same wallet a second time. Not a stupid mistake, and loads of people make it, but a reason for some delay in sorting-out. As someone who used to run a business part time I can appreciate that responses come the next day. I wrote to suggest to safedice that they put the edge up to 0.75% just for a while if 0.5% isn't enough to pay the bills. From the look of the site, it's working OK, just altered to start taking Bitcash which must have taken time and money to get going 0092 - Bitcash bankroll 0169 - BTC bankroll 4397 - Monero bankroll
John Can't get access to my account. I've deposited some money, [...]
I'm in the same position. Another day
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BillyBurns
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August 22, 2017, 10:20:22 AM |
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can any one confirm if the Xmr wallet was refilled?
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BillyBurns
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August 22, 2017, 09:50:43 PM Last edit: August 23, 2017, 07:33:22 AM by BillyBurns |
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Has anyone heard from the ADMIN? Seems like it's been a long time
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tsaroz
Legendary
Offline
Activity: 3542
Merit: 1127
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August 23, 2017, 06:31:21 AM |
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Hi, I've sent a support mail to safedice@protonmail.ch on Aug 21 regarding my deposit from my email And is yet to get responded. Where else can I ask for support?
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