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Author Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014  (Read 275591 times)
thesourc3
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August 09, 2017, 11:26:05 AM
 #3281

SD ADMINS - PLEASE READ - DEPOSIT IS NOT SHOWING UP DESPITE 5+ CONFIRMS!!!

I made a deposit into Safedice earlier today, and the transaction has 5+ confirms yet it still hasnt hit my account...first time Ive ever had issues with SD deposits. Whats even more frustrating is that there is no help/service function on the site which adds more to the delay when something like this happens.

Ive tried logging out, logging back in - nothing. It is for a decent amount too (over 0.05btc) so I definitely need this to be fixed ASAP!! Whats even more strange is that my BTC deposit address for SD shows my funds in there, but its not reflected on the site...my deposit address is 1MR5BzDRWRj7paT99XHY1sZYUXbgmYerjt and my username on SD is the same as my username here on bitcointalk. PLEASE CREDIT THIS TO MY ACCOUNT ASAP!!! Thank you for your help in advance SD admins.

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thesourc3
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August 09, 2017, 02:41:43 PM
Last edit: August 13, 2017, 12:40:02 AM by thesourc3
 #3282

And about BCC, when will you pay us?

I tried to contact Juicey_SD via PM, but no answer.

Would also like to know what the plans for BCH are.

BCH set aside, Id like to know where my BITCOIN that I deposited many hours ago is...Its got 20+ confirms, still 0 balance. I wouldn't be depositing on SD until we know that deposits are actually working. On top of this, BTC prices are starting to drop....wtf Safedice....you guys really aren't living up to your name at all. Ive never had a deposit issue like this before on any gambling/dice site, and if you check the chat within the site, you'll see that there is another person who has the same issue as myself....what is going on??? You guys have close to $200 worth of my funds that I cannot access or play with...please get back to me ASAP

If I can't even get a plain old BTC deposit to properly get deposited into my account, what do you think the chances are that you'll be receiving BCC from them..


EDIT - This has been fixed, and was fixed promptly. Have deposited since then with no issues whatsoever. Thank you SD team for taking care of that for me, I stand corrected on SD's reliability =)

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August 10, 2017, 05:13:47 PM
 #3283

Hi, are there plans to add other currencies like ETH? And to also increase the maximum Kelly levels for investors? Thanks.
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August 12, 2017, 07:11:39 PM
 #3284

Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!!
Wtf?!!! Support email doesn't exist (((
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August 13, 2017, 11:31:47 AM
 #3285

Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!!
Wtf?!!! Support email doesn't exist (((

SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there
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August 13, 2017, 11:54:40 AM
 #3286

Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!!
Wtf?!!! Support email doesn't exist (((

SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there

Can't find support email or another way to ask support (((
lite
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August 13, 2017, 03:15:57 PM
 #3287

Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!!
Wtf?!!! Support email doesn't exist (((

SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there

Can't find support email or another way to ask support (((
This is the support email (safedice@protonmail.ch), although no one knows when will admin reply to you. he's been inactive for almost a week now.
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August 13, 2017, 04:45:54 PM
 #3288

Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!!
Wtf?!!! Support email doesn't exist (((

SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there

Can't find support email or another way to ask support (((
This is the support email (safedice@protonmail.ch), although no one knows when will admin reply to you. he's been inactive for almost a week now.

Thanks a lot!!! Waiting for support answer
SafeDice
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August 17, 2017, 05:04:25 PM
 #3289

Please solve my case. I have been waiting more than 24 hours. That's too big for 1b. The longer you stay tired the longer because the 2 month grace period does not go down anymore


Hello there, I'm sorry to make you wait. But please be more patient, it has been more than 5x you lost access and I always help you right ? Smiley

Can't get access to my account. I've deposited some money, set the password and login . But system can't allow to get my account with money!!!!
Wtf?!!! Support email doesn't exist (((

SafeDice has a little bit issues, it is better to read first before you make any deposit to their site. But I can guarantee you that they will fix it ASAP, they are a well known site, but nowadays they just have some many issues around them that they nees to fix it, you might directly email to their support instead of finding support button there

Can't find support email or another way to ask support (((
This is the support email (safedice@protonmail.ch), although no one knows when will admin reply to you. he's been inactive for almost a week now.

Thanks a lot!!! Waiting for support answer

I should have replied to all unresolved requests. Sorry to make you guys wait, please resend just in case I missed anything.

== UPDATE TO BCH ==

I'm sorry for the implementation delay. I tried to push the development not only to support withdrawal, but also all the functionality of BCH. I confirm that SD will support BCH as one of the main currency. Stay tuned Smiley

Hi, are there plans to add other currencies like ETH? And to also increase the maximum Kelly levels for investors? Thanks.

We will add BCH. I haven't planned about adding ETH, but this can change if the demand is enough.

Investor's kelly is capped to minimize risk and stability of the bankroll. I think 2x is aggressive enough ?

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August 17, 2017, 09:34:51 PM
 #3290

== UPDATE TO BCH ==

I'm sorry for the implementation delay. I tried to push the development not only to support withdrawal, but also all the functionality of BCH. I confirm that SD will support BCH as one of the main currency. Stay tuned Smiley

Ok, so let's wait... I'm trusting your legitimacy, but I think SafeDice needs more active support, last time I checked the site there was only one gambler online, you are losing gamblers and traffic, people are withdrawing all their money fearing to don't be able to do it anymore...

It's just a constructive criticism. I will keep tuned.

 
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August 17, 2017, 09:41:09 PM
 #3291

== UPDATE TO BCH ==

I'm sorry for the implementation delay. I tried to push the development not only to support withdrawal, but also all the functionality of BCH. I confirm that SD will support BCH as one of the main currency. Stay tuned Smiley

Ok, so let's wait... I'm trusting your legitimacy, but I think SafeDice needs more active support, last time I checked the site there was only one gambler online, you are losing gamblers and traffic, people are withdrawing all their money fearing to don't be able to do it anymore...

It's just a constructive criticism. I will keep tuned.

Yeah, I agree. Especially with such a low house edge, SafeDice deserves much more traffic. It would be a shame if players are moving away.
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August 20, 2017, 04:07:17 PM
Last edit: August 20, 2017, 05:05:17 PM by veganline
 #3292

Can't get access to my account. I've deposited some money, [...]

I'm in the same position.

It looks as though the site sets-up automatic accounts and allows deposits, but if your ip address has changed when the deposit arrives, you have no way of logging-in to that account. Now, if Barclays Bank did that, they'd get into trouble.

I wrote on the 18th to ask for help and got this reply

Quote
My apologies for the inconvenience. Please don't worry, I'll help you to retrieve your account. First, I'll need your proof of account ownership, can you please do either:

1) Sign a message "I'm John and I want to recover access to my account" using the address that you used to deposit earlier (...).

2) Send exactly 0.00192374 using ... to your deposit address.

Let me know when you have done it and I'll give you the access back.


Since then I've paid the amount (18.08.17 at 20.15) and emailed him soon after, but no response. Whether I sent the money from exactly the same address I don't know and can't control, but it was from the same site as the first payment. The deposit address is not used for anything else; it just has four transactions on it, with my two going-in and safedice's two going-out.

Does anyone know how long this problem usually takes to fix?
John
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August 20, 2017, 08:50:33 PM
 #3293

support didnt answer to me yet. more than week I can't reach my money.
I advice to all new players/investors DO NOT deposit any funds at (un)"safe"dice

Can't get access to my account. I've deposited some money, [...]

I'm in the same position.




[/quote]
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August 21, 2017, 12:38:59 AM
 #3294

Good evening, I am new on safedice, I have just joined this evening and to make a deposit but then impossible there to make a roll there whether it is there autobet as in manual? Whether it is on firefox as Internet Explorer impossible to play  Huh
Strange it is incomprehensible I have to try to find an answer on the chat but nobody to help me I thus have to remove everything I would return if I find a favorable issue, thank you in advance for your help
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August 21, 2017, 03:10:23 AM
 #3295

Good evening, I am new on safedice, I have just joined this evening and to make a deposit but then impossible there to make a roll there whether it is there autobet as in manual? Whether it is on firefox as Internet Explorer impossible to play  Huh
Strange it is incomprehensible I have to try to find an answer on the chat but nobody to help me I thus have to remove everything I would return if I find a favorable issue, thank you in advance for your help

Hello it's working fine on my end when I tried it today. No problem on the rolling and other things. Have you tested to close and reopen your browser?
or maybe clear your browser's cache? If not yet, try it.

If still doesn't work, maybe you've disable javascript? I'm not sure if this is the cause or if SD require js to function well.
You can turn it on by looking up to this guide https://www.technipages.com/google-chrome-enable-or-disable-javascript
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August 21, 2017, 08:11:00 AM
 #3296

Hi Admin can you let me know in this thread when XMR hot wallet is filled thanks.

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August 21, 2017, 02:27:04 PM
 #3297

Can't get access to my account. I've deposited some money, [...]
I'm in the same position.
Another day
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August 21, 2017, 04:39:21 PM
 #3298

unable to withdraw my XMR, sent email to support and still no reply.

hot wallet is empty. please top up the hot wallet
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August 21, 2017, 10:45:43 PM
 #3299

Cant see the deposit address for BCH

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August 21, 2017, 11:41:00 PM
 #3300


As far as I know, safedice is having some difficulties. Proof that their btc wallet is no longer 10btc. Temporarily do not rush to play in safedice. BTC they have run out and 12 hours have not loaded yet

Mark my words! -
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