SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014

[BTCashGuy]

I'm also having BCH deposit issues. 9 confirmations now but my coins aren't showing on the SafeDice balance. Any idea when this will be resolved? I've emailed support already but didn't get a response.

https://blockchair.com/bitcoin-cash/transaction/6e2b699be299d074681445e709e3468a3122a68f40f3f8599825a04f736593d3

Hi,

I am still waiting for BCH after 12 confirmations - still nothing on Safe Dice !

Please admin, do something , Thanks !

Perhaps BCH requires more confirmations? Since it's more prone to attacks because it's not used as widely as BTC.

The SafeDice site says it will credit account after 1 confirmation. But nothing , no help from support.

[adaseb]

I'm also having BCH deposit issues. 9 confirmations now but my coins aren't showing on the SafeDice balance. Any idea when this will be resolved? I've emailed support already but didn't get a response.

https://blockchair.com/bitcoin-cash/transaction/6e2b699be299d074681445e709e3468a3122a68f40f3f8599825a04f736593d3

Hi,

I am still waiting for BCH after 12 confirmations - still nothing on Safe Dice !

Please admin, do something , Thanks !

Perhaps BCH requires more confirmations? Since it's more prone to attacks because it's not used as widely as BTC.

The SafeDice site says it will credit account after 1 confirmation. But nothing , no help from support.

You guys need to be patient. This happens from time to time.

Obviously their bitcoin cash wallet daemon crashed and the site cannot see any new deposits.

They need to reboot their daemon and then the deposits should appear.

[prosodij]

Some folks have been waiting 5-6 days without response, acknowledgement or solution from Support/Admins of the site. Goes beyond having patience imo

[tiendientuvn.net]

Wallet bitcoinash 3 days?? WTFF check wallet BCH

[gamblingbad]

i waited almost a week for deposit. Stop deposit BCH to this site.

[babybit2]

Still waiting on any response to my query, as someone who is invested in the bankroll this isn't the kind of support I'd have expected.

[adaseb]

i waited almost a week for deposit. Stop deposit BCH to this site.

I think the issue might be with some of the BCH nodes. Basically when exchanges started using BCH they had to launch a few nodes of their own due to the small number of nodes compared to BTC.

Maybe the nodes they launched crashed and they haven't rebooted them.

Very unprofessional to go this long without an answer.

[MinerHQ]

i waited almost a week for deposit. Stop deposit BCH to this site.

I think the issue might be with some of the BCH nodes. Basically when exchanges started using BCH they had to launch a few nodes of their own due to the small number of nodes compared to BTC.

Maybe the nodes they launched crashed and they haven't rebooted them.

Very unprofessional to go this long without an answer.

Whatever the reason for the delay but admin or support team should explain the issue to players and give the timeline for them to solve the issue then everyone can wait. But if you ask them to wait without any answer then players will be frustrated.

Since 14th Nov no update from the site support team.

[haywhy]

Deposits still not credited more than 10 days now.....this is tottaly unprofessional!!!

[cupic]

I decided to come back with another run on SafeDice It has been getting more and more popular everyday. I was able to get my profit up to 2+ BTC here once. Currently having a bad luck streak.

[BlackRed]

Deposits still not credited more than 10 days now.....this is tottaly unprofessional!!!

Thats why I play at LG

[babybit2]

Start of a new week, is the admin or any support back working today? I just resent my email that I originally sent on the 14th.

[ShinkeiNou]

I also sent a few emails over the past week and haven't heard anything.

I'm giving them the benefit of the doubt since it's been chaotic... but I'm really hoping for a reply soon.

[NLNico]

Is the bcash issue fixed yet? I (temporarily) removed SafeDice from my site. I still have my own investments on here and not too worried. But admin should really improve support on such issues I understand delay with limited hot wallets or in this case a hard-fork that needs an updated node, but this is really taking too long. I hope it's solved soon.

[prosodij]

Is the bcash issue fixed yet? I (temporarily) removed SafeDice from my site. I still have my own investments on here and not too worried. But admin should really improve support on such issues I understand delay with limited hot wallets or in this case a hard-fork that needs an updated node, but this is really taking too long. I hope it's solved soon.

Edit: There were BCH issues but these problems have been solved.

[SafeDice]

Good to hear SafeDice is going to credit BitcoinGold as it was done for Bitcoin Cash.
I have only one question: SafeDice seemed to imply that only invested money will be snapshotted for the airdrop.
Is it like this or it is enough to have BTC balance on SD? Please clarify, thanks!

Not only invested money, money stayed on balance has been snapshotted as well, this is exactly what we did with BCT in the past. I'm currently working on BitcoinGold, please apologize the delay.

Is the bcash issue fixed yet? I (temporarily) removed SafeDice from my site. I still have my own investments on here and not too worried. But admin should really improve support on such issues I understand delay with limited hot wallets or in this case a hard-fork that needs an updated node, but this is really taking too long. I hope it's solved soon.

Folks still haven't received their BCH money or an admin response in over 2 weeks. I'd just recommend people avoid sending money there for now. I haven't seen anyone complaining about withdrawing however.

BCH deposit went down recently due to new breaking BCH version that is incompatible with our node. There wasn't any error message from the node so I thought it was a false alarm or temporary network issue. I noticed it can't receive new block update but it was a bit late. I quickly have the node updated, but some old deposits were skipped because the downtime was too long. I admit I made a big mistake.

Now, I have re-update the node and fixed the issue. Every BCH deposits should have been processed by now. Just in case anyone still have any BCH problem, please email me on support@safedice.com / safedice@protonmail.com.

In addition, as an apology for the long waiting, I have added 0.01 BCH deposit bonus to every account that deposited 0.01 BCH or more during our downtime period.

[gamblingbad]

Good to hear SafeDice is going to credit BitcoinGold as it was done for Bitcoin Cash.
I have only one question: SafeDice seemed to imply that only invested money will be snapshotted for the airdrop.
Is it like this or it is enough to have BTC balance on SD? Please clarify, thanks!

Not only invested money, money stayed on balance has been snapshotted as well, this is exactly what we did with BCT in the past. I'm currently working on BitcoinGold, please apologize the delay.

Is the bcash issue fixed yet? I (temporarily) removed SafeDice from my site. I still have my own investments on here and not too worried. But admin should really improve support on such issues I understand delay with limited hot wallets or in this case a hard-fork that needs an updated node, but this is really taking too long. I hope it's solved soon.

Folks still haven't received their BCH money or an admin response in over 2 weeks. I'd just recommend people avoid sending money there for now. I haven't seen anyone complaining about withdrawing however.

BCH deposit went down recently due to new breaking BCH version that is incompatible with our node. There wasn't any error message from the node so I thought it was a false alarm or temporary network issue. I noticed it can't receive new block update but it was a bit late. I quickly have the node updated, but some old deposits were skipped because the downtime was too long. I admit I made a big mistake.

Now, I have re-update the node and fixed the issue. Every BCH deposits should have been processed by now. Just in case anyone still have any BCH problem, please email me on support@safedice.com / safedice@protonmail.com.

In addition, as an apology for the long waiting, I have added 0.01 BCH deposit bonus to every account that deposited 0.01 BCH or more during our downtime period.

I understand u want vecation and stuff like that. But you could just login in for 5min to know there was a problem. Then fix it and contunie your life.

[Karartma1]

Hi SD,
thanks for the clarification. I sent you an email: have a look at it please.

[ShinkeiNou]

Great news!

Good customer service goes a very long way to ensure loyalty and future business.

My issue was not related to BCH, it was trouble logging into my account. The emails were sent to Support@ about a week ago, so I'll continue to be patient since you've been dealing with other issues.

Thanks.

[SafeDice]

Good to hear SafeDice is going to credit BitcoinGold as it was done for Bitcoin Cash.
I have only one question: SafeDice seemed to imply that only invested money will be snapshotted for the airdrop.
Is it like this or it is enough to have BTC balance on SD? Please clarify, thanks!

Not only invested money, money stayed on balance has been snapshotted as well, this is exactly what we did with BCT in the past. I'm currently working on BitcoinGold, please apologize the delay.

Is the bcash issue fixed yet? I (temporarily) removed SafeDice from my site. I still have my own investments on here and not too worried. But admin should really improve support on such issues I understand delay with limited hot wallets or in this case a hard-fork that needs an updated node, but this is really taking too long. I hope it's solved soon.

Folks still haven't received their BCH money or an admin response in over 2 weeks. I'd just recommend people avoid sending money there for now. I haven't seen anyone complaining about withdrawing however.

BCH deposit went down recently due to new breaking BCH version that is incompatible with our node. There wasn't any error message from the node so I thought it was a false alarm or temporary network issue. I noticed it can't receive new block update but it was a bit late. I quickly have the node updated, but some old deposits were skipped because the downtime was too long. I admit I made a big mistake.

Now, I have re-update the node and fixed the issue. Every BCH deposits should have been processed by now. Just in case anyone still have any BCH problem, please email me on support@safedice.com / safedice@protonmail.com.

In addition, as an apology for the long waiting, I have added 0.01 BCH deposit bonus to every account that deposited 0.01 BCH or more during our downtime period.

I understand u want vecation and stuff like that. But you could just login in for 5min to know there was a problem. Then fix it and contunie your life.

Thank you for the feedback. I understand your concern, I admit this issue take longer than usual to fix.

Great news!

Good customer service goes a very long way to ensure loyalty and future business.

My issue was not related to BCH, it was trouble logging into my account. The emails were sent to Support@ about a week ago, so I'll continue to be patient since you've been dealing with other issues.

Thanks.

Hi SD,
thanks for the clarification. I sent you an email: have a look at it please.

I'm not sure which one is your email since you didn't provide username. I have just solved all mails related to forgot password / login related issue, including yours. In case you still have any problem, please resend them to me.