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Author Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014  (Read 275470 times)
theclaw33
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July 27, 2018, 01:32:55 PM
 #3901

Page is working now

^^^ can confirm! Looks like btc wallet needs to be filled but able to log in and roll
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theclaw33
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July 31, 2018, 08:47:52 AM
 #3902

And it’s back down again.  I’m over this.
adaseb
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August 01, 2018, 03:24:23 PM
 #3903

And it’s back down again.  I’m over this.

LOL.

You know what, I can probably just read the replies here and just guess that "Its down again" and automatically assume its Safedice.

Yes, its always down. If you frequent this thread you would of noticed this by now. Like that user said a few pages back "Its called Safedice because your BTC is safe because you can't gamble it because the site is always down".

And like I said many many times before. The admin really needs to hire some support staff. People always panic whenever the site is down and assume the worse and think they are performing an exit scam.

I think the admin is busy with a real job and family and doesn't have any time to devote to this site since BTC is down. Maybe if BTC goes to $100,000 a coin, then he might quit his day job and focus on this site 24/7.

However it would be easier just to hire support staff.





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HeRetiK
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the forkings will continue until morale improves


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August 01, 2018, 09:28:42 PM
 #3904

Aaaand SafeDice is back up again.


[...]

However it would be easier just to hire support staff.

Whatever happened to the SDMod account? A few months ago they did a fairly good job at keeping everyone up-to-date but now the account appears to be inactive again...

adaseb
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August 02, 2018, 05:38:16 AM
 #3905

Aaaand SafeDice is back up again.


[...]

However it would be easier just to hire support staff.

Whatever happened to the SDMod account? A few months ago they did a fairly good job at keeping everyone up-to-date but now the account appears to be inactive again...

The guy was pretty active back in June. He seemed to do a pretty good job actually, however he seems to have disappeared shortly after. His last login was at June 22nd.

https://bitcointalk.org/index.php?action=profile;u=1941878

Then last week, another new user called SDUpdate has posted about an upcoming update and hasnt been very active since.

Basically this user:
https://bitcointalk.org/index.php?action=profile;u=2306280

So no idea if its the same person or some guy trying to scam people who PM him directly and he asks for their credentials and steals their BTC; it has happened before.

Since the OP is never online, we can't verify that.





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adnanNYC
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August 05, 2018, 06:36:34 AM
 #3906

XMR withdrawals aren't working, may an admin check in on this please
SoChineez
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August 17, 2018, 01:45:21 AM
 #3907

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.
BTCevo
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August 18, 2018, 12:17:25 AM
 #3908

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

I suppose there is no results with it, you should ask them by email, anyway if I am understand this correctly, instead the bet you put is losing, you rolled again the second time, should be won but the amount you put is 0 so the result is winning but there is no payout at all. You should ask admin to look into your 0.14 btc bet, I believe they have the history for the bet and have everything verified too
SyGambler
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August 18, 2018, 01:48:13 AM
 #3909

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

it's weird if this is actually the case , can you post a screenshot of your last bets and a screenshot of your deposit and withdrawal history ?
SD isn't that much active here , so you would be doing better trying to reach out for their support
most likely the stuck bet was lost , but it makes no sense for not showing it in your bets history

Flixxxer
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August 19, 2018, 08:09:57 AM
 #3910

Hi, I need help from Safedice’s support. I can’t login anymore because I didn’t set a password. Anyone know how I can reach their support? Thanks
HeRetiK
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the forkings will continue until morale improves


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August 19, 2018, 09:26:45 AM
 #3911

Hi, I need help from Safedice’s support. I can’t login anymore because I didn’t set a password. Anyone know how I can reach their support? Thanks


Send them an email to safedice@protonmail.ch, as stated in OP:

Need Help/Support?
In the case that you may need assistance while playing at SafeDice, we’re here to help! Please send an email to safedice@protonmail.ch with details of your support inquiry - For the quickest turnaround times, please be sure to include ALL necessary information about your support issue/request. Furthermore, feel free to check out our FAQ for answers to general questions regarding the site and its features.

From what I've seen support is slow at times, but usually able to help.

Flixxxer
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August 19, 2018, 09:34:03 AM
 #3912

Thx, just sent them a mail
panjul07
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August 19, 2018, 02:18:29 PM
 #3913

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

it's weird if this is actually the case , can you post a screenshot of your last bets and a screenshot of your deposit and withdrawal history ?
SD isn't that much active here , so you would be doing better trying to reach out for their support
most likely the stuck bet was lost , but it makes no sense for not showing it in your bets history

Looking at his 3 posts, all of them are complaining about safedice but this one is probably the most serious one as big amount is involved although he did not even put any proofs to show that what he say is true. Its been 2 days since the post but he is not coming back yet to clarify, maybe his issue has been fixed already.

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BTCevo
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August 20, 2018, 10:01:48 AM
 #3914

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

it's weird if this is actually the case , can you post a screenshot of your last bets and a screenshot of your deposit and withdrawal history ?
SD isn't that much active here , so you would be doing better trying to reach out for their support
most likely the stuck bet was lost , but it makes no sense for not showing it in your bets history

Looking at his 3 posts, all of them are complaining about safedice but this one is probably the most serious one as big amount is involved although he did not even put any proofs to show that what he say is true. Its been 2 days since the post but he is not coming back yet to clarify, maybe his issue has been fixed already.

I do not think it has been fixed since there is no clarify from him, usually every issue which involved big amount of money will be asked to clarify on thread to make sure that SafeDice do not cheat on them. But yet this issue is keep on happening here again and again without having some solution from their support team. I know they always fix this but to think that they lack of support team, they should increase it so everything can be fixed faster
Flixxxer
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August 20, 2018, 11:34:59 AM
 #3915

It’s day +1 since I sent a mail, no reply yet. There is 0.1 btc on my balance which is invested. Will keep you guys informed.
Flixxxer
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August 21, 2018, 04:18:08 PM
 #3916

Day +2 ... no response
adaseb
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August 21, 2018, 11:01:02 PM
 #3917

Day +2 ... no response

I am pretty sure your funds are safe.

This admin is just very slow to respond to tickets. Basically it has been like this for years.

If you read back a few pages the motto for this site is "Its called SAFEdice because due to your funds being stuck... they are safe from being gambled".

I've commented on this thread a bunch of times, commanding the admin to hire someone to direct support - even part time. Because every few days or so, there is some issue that doesn't get addressed for days and days and people start calling it a scam since they don't get a reply.






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Dice-Bet
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August 22, 2018, 11:26:03 AM
 #3918

Day +2 ... no response

They are a bit slow but they have always paid in my experience Smiley

thewhiskey
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August 23, 2018, 10:09:03 AM
 #3919

Its down again?  It keeps just going back to login screen.
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August 23, 2018, 11:18:22 AM
 #3920

Its down again?  It keeps just going back to login screen.

I think it is a DDOS attack. It looks back up now though.

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