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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3007785 times)
Vagnavs
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April 29, 2014, 12:12:20 PM
 #32961

I think that i managed to get my e-mail blocked by knc support system after flooding them with e-mail asking them when will they refund me.

I know that they are reading this and i do know that they are holding my refund in order to not get into my Group Buy, but that would be very stupid since sending the money today i will only get them on friday or next week. Don't worry knc i can make plenty of free emails to start flooding you with the same question:

WHEN WILL YOU REFUND ME???

I sometimes fantasize about going with the most vocal people here together as a group to the KNC offices in Stockholm to confront them. Even stage a strike in front of their offices with banners and megaphones.
I bet then they will notice us and start acting accordingly.
I have been waiting for my refund since 4th April.

Have you tried calling? I'm assuming the answer is yes and if so what have they said.. Also BTC or Fiat?


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Bitrated user: Vagnavs.
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April 29, 2014, 12:20:29 PM
 #32962

This is the 10th business day and i still don't have my refund.

KNC PLEASE STOP HOLDING MY MONEY AND SEND ME MY ENTITLED REFUND!!!

KNC does not read this forum,

Get off your lazy ass and pick up a phone and call them and stop yelling about your refund here.

Geez

Really?

f you are still waiting on a refund from a neptune i advice you call KnC i just spoke with Anna and a request has been put in for my refund to be made in bitcoin. Don 't be scared to yell at the poor wee Scandinavian girl, she works for the devil, oh and don't let her talk over you as that is what she will try and do.

I just had a 5 min call with Anna i think and she was explaining me that the Financial Department has to fill a lot of documents for the refund since my order was already reported to their tax authorities and also that they have to check my order payment even if after she asked my order number she reported back that i paid in November with bitcoins. I don't know what's there to check more...I did ask about bitcoins refund but she told me that it won't speed up the process except that i win the 3 days that it takes to receive my wire transfer. She also told me that the refund might take longer than 10 business days, but i will get my refund eventually. Back to the waiting line i guess. Refund asked on 11 April. Let's see how long will it take them...

I sometimes fantasize about going with the most vocal people here together as a group to the KNC offices in Stockholm to confront them. Even stage a strike in front of their offices with banners and megaphones.
I bet then they will notice us and start acting accordingly.
I have been waiting for my refund since 4th April.

I was thinking of doing something similar with "Gox where is our money?" guy, but i just don't have the spare time. I WILL gladly join and contribute to any legal route that someone might take. If i had the spare time right now I could be on a plane to Sweden to fill a report with the police department.

@Vagnavs read the above quote. I did call them!

iCEBREAKER is a troll! He and cypherdoc helped HashFast scam 50 Million $ from its customers !
H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
server
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April 29, 2014, 12:29:57 PM
 #32963

Call again... we're all waiting for a refund... crying and bitchin' in this thread/forum will not help much.

Didn't you sell enough Spongebob-tech by now ?
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April 29, 2014, 12:33:03 PM
 #32964

They must be feeling some pressure now that Cointerra has lowered pricing for the 1.6 th system to $3400 for multiple units.  And Bitmain went to $2600 for 1Th.  Both with immediate shipping.   And Spondoolies sp10 at bat.
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April 29, 2014, 12:40:45 PM
 #32965

Call again... we're all waiting for a refund... crying and bitchin' in this thread/forum will not help much.

Didn't you sell enough Spongebob-tech by now ?

If you are waiting for a refund then YOU go ahead and call them.

Crying and bitchin will help other people to NOT BUY FROM KNC ANYMORE. I am warning this forum users always when there is something wrong with a company. When you are mining a shit load of bitcoins everyday and you make customers wait for almost one month for a tiny refund it means that you are treating your customers badly. This should be known by everyone!

I don't sell SP-Tech units. I only organized a group buy.

Edit: I was promised 7-10 business days refund! After that i was told that it will take more than 10 business days. But more means 11 days or 100 days. They haven't given me any other date. This company is dead for me if they tell me that it takes them a lot of time to process the required documents for my refund. THEY LIED TO ME WHEN THEY PROMISED 10 BUSINESS DAYS REFUND! END OF STORY!


Edit2: @server I asked for my refund on 11 April, long before starting the Group Buy so i don't understand your connection with it. I was told the they will process it shortly, then 7-10 business days and now it's just "more than 10 business days".

iCEBREAKER is a troll! He and cypherdoc helped HashFast scam 50 Million $ from its customers !
H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
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April 29, 2014, 12:54:29 PM
 #32966

KNC is mining, not selling, otherwise the price would be close to nothing.

I understand you have only 2 days left, but...pff... relax man!! You made your point.

We're all in the same boat.
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April 29, 2014, 01:00:53 PM
 #32967

KNC is mining, not selling, otherwise the price would be close to nothing.

I understand you have only 2 days left, but...pff... relax man!! You made your point.

We're all in the same boat.

You don't get it. I don't want the refund to join the Group Buy. I got myself 3x SP30 units before the group buy. I want my refund because it's my money and they promised that they will refund it "shortly" or "7-10 business days". They have lied to me and everyone else! It's your call if you choose to do nothing while waiting for your refund. It's my call if i choose to let other people know who they are dealing with. Call me the second Avenger Smiley

iCEBREAKER is a troll! He and cypherdoc helped HashFast scam 50 Million $ from its customers !
H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
merv77
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April 29, 2014, 01:01:12 PM
 #32968

i'm in same boat waiting for refund since 14th April
on 24th April I emailed them (Natalie) and saying if it would be easier for them to pay me in BTC with my BTC addess in email,
and she replied now will be refunded in BTC instead of USD via bank transfer.  
If they were to refund me via bank transfer it would have to be in AUD not USD as I'm in Australia.  

but still waiting for BTC to be refunded.
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April 29, 2014, 01:05:28 PM
 #32969

i'm in same boat waiting for refund since 14th April
on 24th April I emailed them (Natalie) and saying if it would be easier for them to pay me in BTC with my BTC addess in email,
and she replied now will be refunded in BTC instead of USD via bank transfer.  
If they were to refund me via bank transfer it would have to be in AUD not USD as I'm in Australia.  

but still waiting for BTC to be refunded.

Either knc sending bank will convert the usd to aud or your bank will receive usd and convert to aud.  May be a small conversion fee
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April 29, 2014, 01:08:19 PM
 #32970

what a gigantic klusterfux. BITMAIN RULES
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April 29, 2014, 01:08:52 PM
 #32971

Call again... we're all waiting for a refund... crying and bitchin' in this thread/forum will not help much.

Didn't you sell enough Spongebob-tech by now ?

+10000000000

Call every frickin hour of every day until you get your money back.

be the first person they talk to in the morning and the last they talk to at the end of the day.

I love how people have thousands or tens of thousands hanging in the balance and they won't make a pest of themselves.

It's like fighting a war, you keep escalating until you get what you want:

1. Start with emails
2. Then call
3. Then call 10 times a day
4. Then call 20 times a day (keep repeating this step during steps 5-8)
5. Go to THEIR forum on their website and post a message in every thread until you get thrown off then start a new account and repeat.
6. Then FedEx/DHL them a demand letter
7. Then contact local news media in their area
8. Then contact a lawyer.


You are at step 2.

Note no where in this list does it say "Complain on a forum where KNC never visits"




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April 29, 2014, 01:13:22 PM
 #32972

The heatsinks being held on with wire is indication that KNC is doing just that in their data center.

Which means one of two things, they sent you boards from their data center or they were just stupid enough think "if it works in our data center it should work in your house after being shipped around the world.




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April 29, 2014, 01:15:33 PM
 #32973

i'm in same boat waiting for refund since 14th April
on 24th April I emailed them (Natalie) and saying if it would be easier for them to pay me in BTC with my BTC addess in email,
and she replied now will be refunded in BTC instead of USD via bank transfer.  
If they were to refund me via bank transfer it would have to be in AUD not USD as I'm in Australia.  

but still waiting for BTC to be refunded.

Either knc sending bank will convert the usd to aud or your bank will receive usd and convert to aud.  May be a small conversion fee

thanks,
never had money (USD) transferred into my account before.

anyway, last email from KNC said that they will refund in BTC now.
I will re-post when I receive it.
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April 29, 2014, 01:16:49 PM
 #32974

Call every frickin hour of every day until you get your money back.

be the first person they talk to in the morning and the last they talk to at the end of the day.

I love how people have thousands or tens of thousands hanging in the balance and they won't make a pest of themselves.

It's like fighting a war, you keep escalating until you get what you want:

1. Start with emails
2. Then call
3. Then call 10 times a day
4. Then call 20 times a day (keep repeating this step during steps 5-8)
5. Go to THEIR forum on their website and post a message in every thread until you get thrown off then start a new account and repeat.
6. Then FedEx/DHL them a demand letter
7. Then contact local news media in their area
8. Then contact a lawyer.


You are at step 2.

Note no where in this list does it say "Complain on a forum where KNC never visits"

Instead of calling 10 times a day then 20 times a day and then repeating that i would rather hop on a plane and fill a complain with the police and the commerce authority and then i would contact a lawyer. Calling them just to get the same answer and to spend money on phone bills won't rush things up. Complains and lawyers may rush things!

iCEBREAKER is a troll! He and cypherdoc helped HashFast scam 50 Million $ from its customers !
H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
s1gs3gv
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April 29, 2014, 01:18:39 PM
 #32975

I hate to be the one to break the news to you fellas, but bitcoin @ $1 is just as useful as bitcoin @ $400.

True for small transactions, however...

With Bitcoin at $1 it would be impossible to transfer $22 million in value, because there aren't enough bitcoins. The higher value bitcoin is in fiat, the larger a transaction can be.

Another example: a wealthy person wants to store $22 million or more of their wealth in bitcoin. Couldn't be done with bitcoin at $1. The higher value bitcoin is in fiat, the more wealth we can store in bitcoin.

Same thing for 22 million people each trying to store $1 of wealth in bitcoin.  Or 220 million people trying to store $0.1 of wealth in bitcoin, etc. Couldn't be done with bitcoin at $1.

The utility of bitcoin to the world as a whole rises as its fiat value per coin rises.  We need bitcoins to be worth a lot (say $100k to $1m+) per coin to be useful to the world's population because there are so few coins (only ever 21 million will be made).

Well, maybe we'll have to use DOGE then L)L
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April 29, 2014, 01:22:01 PM
 #32976


P.S. Don't forget KNC have said they are hoping to set up 2 more datorhall's, pretty much as soon as they can. So you'd have to assume they are waiting for Neptune to be ready and then they will build them asap. So those who don't think the difficulty will sky-rocket are fooling themselves. And those who get later batch Neptunes are screwed, regardless if you get one or two.

Presumably if this is true it is equally true for those who purchase Spondoolies SP30 machines.
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April 29, 2014, 01:23:48 PM
 #32977


P.S. Don't forget KNC have said they are hoping to set up 2 more datorhall's, pretty much as soon as they can. So you'd have to assume they are waiting for Neptune to be ready and then they will build them asap. So those who don't think the difficulty will sky-rocket are fooling themselves. And those who get later batch Neptunes are screwed, regardless if you get one or two.

Presumably if this is true it is equally true for those who purchase Spondoolies SP30 machines.

YEs
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April 29, 2014, 01:26:08 PM
 #32978

Call every frickin hour of every day until you get your money back.

be the first person they talk to in the morning and the last they talk to at the end of the day.

I love how people have thousands or tens of thousands hanging in the balance and they won't make a pest of themselves.

It's like fighting a war, you keep escalating until you get what you want:

1. Start with emails
2. Then call
3. Then call 10 times a day
4. Then call 20 times a day (keep repeating this step during steps 5-8)
5. Go to THEIR forum on their website and post a message in every thread until you get thrown off then start a new account and repeat.
6. Then FedEx/DHL them a demand letter
7. Then contact local news media in their area
8. Then contact a lawyer.


You are at step 2.

Note no where in this list does it say "Complain on a forum where KNC never visits"

Instead of calling 10 times a day then 20 times a day and then repeating that i would rather hop on a plane and fill a complain with the police and the commerce authority and then i would contact a lawyer. Calling them just to get the same answer and to spend money on phone bills won't rush things up. Complains and lawyers may rush things!

Phone calls are cheaper than lawyers and plane tickets.


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The Avenger
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April 29, 2014, 02:44:53 PM
 #32979


P.S. Don't forget KNC have said they are hoping to set up 2 more datorhall's, pretty much as soon as they can. So you'd have to assume they are waiting for Neptune to be ready and then they will build them asap. So those who don't think the difficulty will sky-rocket are fooling themselves. And those who get later batch Neptunes are screwed, regardless if you get one or two.

Presumably if this is true it is equally true for those who purchase Spondoolies SP30 machines.

Of course. All pre-orders of more than 1 month are extremely risky. The longer the wait, the bigger the risk. I've said it before - if you are going to take risky gambles, you should be looking for big rewards for assuming the big risk. None of these pre-orders is going to pay off in a BIG way. So to me, it's not worth taking the risk in the first place. At this point in the mining hardware game, it's all chasing pennies with dollars.

Why would you hodl a pre-order machine not due for another 2-5 months, unless you have money to burn or like to hack hardware? tolip_wen is the only person who should be keeping their Neptune order, as he'll get about $10k worth of pleasure dissecting, measuring, probing and hacking his Neptune Smiley Anyone in it for the money, it makes no sense to hodl.

I think those who refund the Neptune and bought 20BTC have already got the best possible outcome if they are interested in BTC. As BTC is around $450 right now, it's still a great time to get out and buy coins instead of trying to mine them.

I very much doubt the SP30 or 2xNeptunes will mine you more then 20BTC, when all costs are taken into account. The chances of them mining less is extremely high, given the possibility of delays, faulty hardware, idiotic design choices, new players entering the market, greed etc.

"I am not The Avenger"
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April 29, 2014, 03:13:25 PM
 #32980

I think that i managed to get my e-mail blocked by knc support system after flooding them with e-mail asking them when will they refund me.

I know that they are reading this and i do know that they are holding my refund in order to not get into my Group Buy, but that would be very stupid since sending the money today i will only get them on friday or next week. Don't worry knc i can make plenty of free emails to start flooding you with the same question:

WHEN WILL YOU REFUND ME???

Well if its any consolation, my refund request was made around 3 weeks ago and still no funds yet...

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