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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3006696 times)
RealMalatesta
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May 08, 2014, 10:37:00 AM
 #33461

Just for your information... here are some contacts you may find useful:

Questions about cross border trade: contact Konsument Europa, www.konsumenteuropa.se, telephone: +46 54 19 41 50.

You can also make a complaint to the National Board for Consumer Complaints (Allmänna reklamationsnämnden, ARN www.arn.se). ARN is a government authority, whose main function is to resolve disputes between consumers and tradesmen/companies. The Board issues recommendations for the purpose of settling disputes. The address to ARN is Box 174, 101 23 STOCKHOLM, telephone: +46 8 508 860 00.

KnC will tell you that you are NOT a consumer. However, you are a consumer. So the more private persons who contact the Swedish authorities, the more likely something will happen. My best guess is that KnC is just waiting with refunds so long that they can file for bankruptcy and run with the Bitcoins they have mined.
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freakingcat
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May 08, 2014, 12:42:47 PM
 #33462

KnC is still shitting on 400 of their customers, declares them to businesses and not consumers, ships out more second hand crap which doesn't work and refuses refunds.

Kurt is now referring to the Terms and Conditions and sends out copy-paste emails AFTER DAYS how to RMA your broken boards...for more second hand boards which might work or not.

That's how they care about my 10.000 USD investment.

Lots of people have written to Swedish Consumer boards, press will write follow up articles and there will be lawsuits.

This shitstorm dear KnC will not go away by itself.

Every day when I see the pile of garbage in front of me which just wastes space and try to find creative way to play LEGO with the parts of the ASIC boards which have fallen off I am asking myself what went wrong with KnC.

You were once the company who made everything good what BFL destroyed. You delivered great miners in time and everyone loved you.

Now you became greedy and corrupt. Instead of ending this scandal and refund everyone of the 400 cheated Super Jupiter customers their money or give them a Neptune or whatever, you decide that we can do whatever we want with the used garbage from your data centre but you will keep your 4.000.000 USD+ you made from us.

Do you understand that 10.000 USD is a LOT OF MONEY for many people. We worked for months, we used our savings to buy one of your miners in the hope to break even. And you ship to us second hand crap from your data centre and dare to insist that we have no rights?

BFL was the first to hit the ground
Mt. Gox was the next

Unless KnC finally comes to its senses and does what is right and issues an apology to all of us and refunds us our money, it will be the next to go down the history of mining companies which turned into a big scam.

Bitcoin mining should be the future, we should all be a community who do things differently with a sense of moral.

KnC behaves like the most corrupt bankers and corporations. They only care for how much money they make. They do not care about anything else.

Of course dear Kurt, you can now censor this board post as well, all those posts are anyhow on every forum.

I can promise you KnC, the whole community of Super Jupiter customers is still SUPER pissed at you and we will not just give up and we wont just shut up.

You will get so many refunds on the Neptune and so much bad PR that you wish you would have never been that greedy in first place.

For the Titan. Every scrypt company who is producing miners is offering refunds...only KnC not...I WONDER WHY?Huh?

GUESS TITAN IS ANOTHER HIT AND RUN FOR KNC. I don't think you will ever deliver.

Give your customers the right to demand a refund. What are you scared of KnC?Huh
aramaic
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May 08, 2014, 12:53:06 PM
 #33463

Just for your information... here are some contacts you may find useful:

Questions about cross border trade: contact Konsument Europa, www.konsumenteuropa.se, telephone: +46 54 19 41 50.

You can also make a complaint to the National Board for Consumer Complaints (Allmänna reklamationsnämnden, ARN www.arn.se). ARN is a government authority, whose main function is to resolve disputes between consumers and tradesmen/companies. The Board issues recommendations for the purpose of settling disputes. The address to ARN is Box 174, 101 23 STOCKHOLM, telephone: +46 8 508 860 00.

KnC will tell you that you are NOT a consumer. However, you are a consumer. So the more private persons who contact the Swedish authorities, the more likely something will happen. My best guess is that KnC is just waiting with refunds so long that they can file for bankruptcy and run with the Bitcoins they have mined.

I just have another conversation with their so called "Service Desk"

In few words:

There is no way to escalate any problem or any request. There is no way to complain anything through these so called operators.
They inform me that there is no manager of their service desk.
Operators like Nathalie, Anna and the others are just there to save some time to KNC when they are on the Bankruptcy RUN.


This is the truth. KNC is dead. Their refuse to complete bank transfer means a lot.

Let's start contacting the correct places and put this bastards in Jail.

In few more days all be clear.
aramaic
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May 08, 2014, 01:10:38 PM
 #33464

KnC is still shitting on 400 of their customers, declares them to businesses and not consumers, ships out more second hand crap which doesn't work and refuses refunds.

Kurt is now referring to the Terms and Conditions and sends out copy-paste emails AFTER DAYS how to RMA your broken boards...for more second hand boards which might work or not.

That's how they care about my 10.000 USD investment.

Lots of people have written to Swedish Consumer boards, press will write follow up articles and there will be lawsuits.

This shitstorm dear KnC will not go away by itself.

Every day when I see the pile of garbage in front of me which just wastes space and try to find creative way to play LEGO with the parts of the ASIC boards which have fallen off I am asking myself what went wrong with KnC.

You were once the company who made everything good what BFL destroyed. You delivered great miners in time and everyone loved you.

Now you became greedy and corrupt. Instead of ending this scandal and refund everyone of the 400 cheated Super Jupiter customers their money or give them a Neptune or whatever, you decide that we can do whatever we want with the used garbage from your data centre but you will keep your 4.000.000 USD+ you made from us.

Do you understand that 10.000 USD is a LOT OF MONEY for many people. We worked for months, we used our savings to buy one of your miners in the hope to break even. And you ship to us second hand crap from your data centre and dare to insist that we have no rights?

BFL was the first to hit the ground
Mt. Gox was the next

Unless KnC finally comes to its senses and does what is right and issues an apology to all of us and refunds us our money, it will be the next to go down the history of mining companies which turned into a big scam.

Bitcoin mining should be the future, we should all be a community who do things differently with a sense of moral.

KnC behaves like the most corrupt bankers and corporations. They only care for how much money they make. They do not care about anything else.

Of course dear Kurt, you can now censor this board post as well, all those posts are anyhow on every forum.

I can promise you KnC, the whole community of Super Jupiter customers is still SUPER pissed at you and we will not just give up and we wont just shut up.

You will get so many refunds on the Neptune and so much bad PR that you wish you would have never been that greedy in first place.

For the Titan. Every scrypt company who is producing miners is offering refunds...only KnC not...I WONDER WHY?Huh?

GUESS TITAN IS ANOTHER HIT AND RUN FOR KNC. I don't think you will ever deliver.

Give your customers the right to demand a refund. What are you scared of KnC?Huh

I'm in contact with some BTC websites and organizations. All are pissed of this KNC bomb recently.

We will start working on Open Letter to the rest of the Hardware companies.
This letter will be the voice of all of us who spend money and time, so finally some fishy KCN or BFL took all.
We need to push this bastards to work for us in the future and to work for the Bitcoin community.

The idea is to create new standard and organize against all this crappy Companies.

We need to change the way they collect money, the way they deliver the products (if deliver any)
the way how they refund and cover the warranties.

This Letter will be used for creating a basic standards and rules and will be send to all miner companies and published to all main btc media and sites.

I will open a separate post and share the link here so all of us who are angry and want to strike back can join.

We are great community and we are army. Let's put our standards and push this bastards to work for us not against us.

During this time we can start calling and reporting the last smelly fresh fish on the market KNC.

Let's report them to any possible place by calls and by mails we are stronger and we are more powerful.

We make this bitches rich we can ruin them.
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May 08, 2014, 01:25:52 PM
 #33465



Can someone please explain why a bitcoin refund takes DAYS to process...

Has anyone else encountered this? they emailed me this offer out of the blue, when i first asked for my refund i asked for bitcoin and they denied me as i only have 1 neptune preorder(mid apr)...now they voluntarily offer bitcoin refund instead of cash...something smells fishy to me...

i feel like they are just waiting a couple days so they can refund me at highest possible exchange rate.?

~thanks
aramaic
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May 08, 2014, 01:30:42 PM
 #33466

The truth is that they don't want to send your BTC or money. The rate doesn't matter here.

KNC are ready to give up and follow Mt. Gox with all the BTC they have. They just trying to save some more time to mine with all the Neptunes before police knock on their door.
Phoenix1969
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May 08, 2014, 01:33:52 PM
 #33467



Can someone please explain why a bitcoin refund takes DAYS to process...

Has anyone else encountered this? they emailed me this offer out of the blue, when i first asked for my refund i asked for bitcoin and they denied me as i only have 1 neptune preorder(mid apr)...now they voluntarily offer bitcoin refund instead of cash...something smells fishy to me...

i feel like they are just waiting a couple days so they can refund me at highest possible exchange rate.?

~thanks
So they can use the highest btc price over the past few days, and milk you for even more
There's simply no other excuse when the network takes minutes
They act like there's a "Team" of individuals doing it too.... Pfft.
one dizzy secretary could process a hundred refunds before lunch.... sad.

KNC...
I know this sounds familiar...    BUT   
Reality Check:
1. Your "Financial Team" needs an enema, and
2. The shipping department needs electro-shock therapy.
3. The PR department needs a motivational seminar... (Maybe "Rich Dad/Poor Dad)
4. and the idiot who thought up Boden should be castrated, then FIRED; period.
Barring those little facts, I just love KNC.  Grin
*Feel free to contact me at the local nuthouse for further advice

P.S. All you had to do was sell machines like you did at first, and all this would have never happened.


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adizzle
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May 08, 2014, 02:08:15 PM
 #33468

i figured as much, greedy SOB's eff us at every possible turn.

~thanks all
Biodom
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May 08, 2014, 02:49:45 PM
 #33469

It is an easy solution, but I doubt that they will take this route.
Solution: compete in a spot market (like S1 and current Cointerra) or 1-2 weeks order market (like S2 and SP-10).
Can't they make a box with a couple more jupiter modules, hashing at 1th? It should be sellable at $2-2.2K.
I know that it is about 4 months late, but it would help with the cash flow.
I think that they will do this once they get 20nm chips, otherwise I don't see any future here.
Biffa
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May 08, 2014, 02:52:11 PM
 #33470

It is an easy solution, but I doubt that they will take this route.
Solution: compete in a spot market (like S1 and current Cointerra) or 1-2 weeks order market (like S2 and SP-10).
Can't they make a box with a couple more jupiter modules, hashing at 1th? It should be sellable at $2-2.2K.
I know that it is about 4 months late, but it would help with the cash flow.
I think that they will do this once they get 20nm chips, otherwise I don't see any future here.

This was suggested a long time ago.

I don't think they have a cash flow problem.

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May 08, 2014, 04:07:29 PM
 #33471



Can someone please explain why a bitcoin refund takes DAYS to process...

Has anyone else encountered this? they emailed me this offer out of the blue, when i first asked for my refund i asked for bitcoin and they denied me as i only have 1 neptune preorder(mid apr)...now they voluntarily offer bitcoin refund instead of cash...something smells fishy to me...

i feel like they are just waiting a couple days so they can refund me at highest possible exchange rate.?

~thanks

Just an interesting little detail. The mail you received is signed by  Anna Jagdhar who is "Customer Service Team Leader" at KnCMiner AB.

Previously, she worked as "Head of Fraud Department" at Govitall. There, she "planned and developed anti-fraud strategies and maintained fraud rate below 0.1%." When I read about them in several forums, it becomes obvious why she kept the fraud rate this low: They didn't want to have any competitors: "Fraudulent", "scummers", "spammers" and alike are amongst the more friendly terms I find regarding her former employer. Seems KnC wanted to hire someone with an expertise.
RealMalatesta
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May 08, 2014, 04:28:28 PM
 #33472



Can someone please explain why a bitcoin refund takes DAYS to process...

Has anyone else encountered this? they emailed me this offer out of the blue, when i first asked for my refund i asked for bitcoin and they denied me as i only have 1 neptune preorder(mid apr)...now they voluntarily offer bitcoin refund instead of cash...something smells fishy to me...

i feel like they are just waiting a couple days so they can refund me at highest possible exchange rate.?

~thanks

Just an interesting little detail. The mail you received is signed by  Anna Jagdhar who is "Customer Service Team Leader" at KnCMiner AB.

Previously, she worked as "Head of Fraud Department" at Govitall. There, she "planned and developed anti-fraud strategies and maintained fraud rate below 0.1%." When I read about them in several forums, it becomes obvious why she kept the fraud rate this low: They didn't want to have any competitors: "Fraudulent", "scummers", "spammers" and alike are amongst the more friendly terms I find regarding her former employer. Seems KnC wanted to hire someone with an expertise.

And as if this isn't enough: Remember Brock Pierce, KnC's representative in China? If you don't know who he is: Google his name in connection with the term "pedophile". Even before she worked for KnC, she obviously was connected to Brock Pierce or his companies. So it seems as if Pierce has brought some of his people into KnC.

Accusations in court documents against KnC-Pierce: "“Pierce deprived Debonneville of millions of dollars Debonneville was owed under his agreements with IGE. Debonneville names an even dozen claims ranging from breach of fiduciary duty to fraud. Along the way he accuses Pierce of failing to pay taxes owed to the Spanish government, using corporate funds for personal expenses, falsely telling Debonneville that one of the other executives in IGE was blackmailing Pierce, and partnering with a third party, Jonathan Yantis, to exploit bugs in game software to make unauthorized duplicates of in-game items and currency to offer for sale via IGE.” There's tons of material available on him and his buddies. And Anna seems to be one of them...

It may be a coincidence that KnC's scrypt-miner will be called "Titan", while one of his companies is called "Titan Gaming".
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May 08, 2014, 05:08:38 PM
 #33473

If they really told you that it's safe to power up the DOA miners, go do that and take the whole thing on video. If one of them sets itself on fire, sue the bastards.  Wink
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May 08, 2014, 05:43:20 PM
 #33474

Hey is there anyone here with some WORKING ASICS?

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freakingcat
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May 08, 2014, 06:23:41 PM
 #33475

I wish that there wouldn't be an EPIC story at all but KnC would do what is right and refund us all the money. I have no problem shipping the whole crap back to them at their expenses.

I have collected hundreds of pictures of the two faulty shipments and also a written testimony of a certified technician who concluded after 12 hours of testing that those miners are unsafe and dangerous to run without supervision in a private surrounding due to several reasons.

Its enough evidence for a court trial and I am willing to submit the evidence and join a court trial.

Reading all the forums especially this one about KnC

 https://bitcointalk.org/index.php?topic=170332.new#new

it becomes more and more clear that KnC is on the edge of being bankrupt.

They have made money by mining BTCs taking over allegedly 13% of the global Bitcoin hashing power even they lied about it intially.

They probably cashed themselves out huge bonuses after their successful Jupiter launch

Then they were so arrogant to believe they could bring out a 20 nm miner but it is becoming more and more clear that they wont be able to deliver what they made everyone believe

Hence their ideas of Plan B and other failure plans just to avoid more refunds

They announced the Titan for Q3 without even having started to produce it. But immediately jacked off the hash rate to 200, then 250 and now 300 mh/s

While other, much smaller companies have already successfully shipped their scrypt miners and allowed all their customers a full refund, KnC insists that the technology is so new that they can't accept any refunds.

This is another clear indication that they just try to postphone the inevitable that they will go bankrupt very very soon.

The Bitcoin and bank withdrawals take an incredible long time or are not processed at all

Then someone of KnC had the brilliant idea to make some quick bucks and announced their Super Junior plan without informing the customers that they will receive 6 boxes which had been used in their datacentre in Sweden previously. But they thought in their arrogance and greed that everything will go fine. Bad luck for them as most of the Super Juniors got destroyed, so they continued to dismantle their data centre even further.

As the scandal about their Super Juniors is not dying down, but on the contrary gets eagerly followed up not only by the online communities but also by the press, KnC completely destroyed its good reputation it had built up and became a new BFL, another Mt. Gox.

Lots of customers asking now for refunds for their Neptunes as they don't believe KnC will ship out a quality product and definitely not in time. KnC desperately tried to compensate that by announcing they gonna give every Neptune customer another free Neptune in August, hoping they would be able to survive that long.

Fact is: KnC is a dead fish in the water. If they would have enough funds they would issue a sincere letter of apology to all Super Jupiter customers they screwed over, admit it was a mistake, and refund the money to the 400 scammed customers. With this they would show that they have a bit of sincerity left AND THAT THEY STILL HAVE MONEY.

Fact is: KnC is almost dead and very likely they won't even survive the next few months. I don't expect that any of the Titan customers will ever get a miner from KnC nor their money back.

They will declare bankruptcy to save for themselves whatever money or bitcoins they can still salvage.

It will take a few more days, maybe two, three weeks before enough cheated people have organised themselves and get ready to sue KnC

The Swedish consumer protection board has received tons of complaints with lots of evidence.

Its just a question of time until KnC's house of cards comes crashing down.



Sam, Kurt....am I right or just making those things up???

If you reply, please don't reply with another copy and paste email to RMA you the crappy boards. You can happily have my two entire shipments of miners for a full refund.

Do what is right and do not think this will blow over.
btc_uzr
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May 08, 2014, 06:26:56 PM
 #33476

Hey is there anyone here with some WORKING ASICS?

Yep, there are a few lucky ones.
https://bitcointalk.org/index.php?topic=170332.msg6584024#msg6584024

Maybe they couldn't test all boards and some good went out the door by mistake - just humans there, nobody is perfect   Tongue
Still shaking my head about what they send out the door and how they respond to all the complaints.

And wondering where all the 400 units went to, too few complaints for this number.
Rest is happy or doesn't care ?!

!! File Complaints Against KnCMiner NOW !!
..and Thou shalt spread the coin in the name of cryptography for eternity
Biodom
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May 08, 2014, 06:37:27 PM
 #33477

I'm in contact with some BTC websites and organizations. All are pissed of this KNC bomb recently.

We will start working on Open Letter to the rest of the Hardware companies.
This letter will be the voice of all of us who spend money and time, so finally some fishy KCN or BFL took all.
We need to push this bastards to work for us in the future and to work for the Bitcoin community.

The idea is to create new standard and organize against all this crappy Companies.

We need to change the way they collect money, the way they deliver the products (if deliver any)
the way how they refund and cover the warranties.

This Letter will be used for creating a basic standards and rules and will be send to all miner companies and published to all main btc media and sites.

I will open a separate post and share the link here so all of us who are angry and want to strike back can join.

We are great community and we are army. Let's put our standards and push this bastards to work for us not against us.

During this time we can start calling and reporting the last smelly fresh fish on the market KNC.

Let's report them to any possible place by calls and by mails we are stronger and we are more powerful.

We make this bitches rich we can ruin them.


Sorry, but this sounds like a lot of bullshit. We are NOT a great community. In fact, i am starting to think that bitcoin is a scam.
Facts are simply NOT in your favor.
Among hardware:
Hashfast-scam
cointerra-scammy with bad quiality and underperformance?
BFL-super scam
KnC-used to be pretty good, now-I don't know yet.
Bitmain-mostly not scam, but poor shipping habits for S2
Spond-not a scam yet, we'll see later on.

Plus-MtGox was a scam, people lost much money.
add to this endless attacks on pools-no doubt from someone in this "community".
This bitcoin nonsense makes me seriously pissed.

I have a feeling that i would have to writeoff my bitcoin adventure pretty soon.
SgtMoth
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buy silver!


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May 08, 2014, 06:52:19 PM
 #33478

Bfl-tripled my investment- would never ever ever order again
Bitmain- i have 7- S1, shipped fast, almost headache free/my wireless acts up once in a while. -might order again
Hashfast- never bought
cointerra-never bought
knc- second owner of jupiter, first owner of superbroke'back jupiter(not sure how screwed i am yet, might be able to fix these)
Spond- never ordered, prob in the future will

Bottom line for me, I will never pre order again.


*LOL, All my bfl's work great still.
Biodom
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May 08, 2014, 07:16:08 PM
 #33479

Bfl-tripled my investment- would never ever ever order again
Bitmain- i have 7- S1, shipped fast, almost headache free/my wireless acts up once in a while. -might order again
Hashfast- never bought
cointerra-never bought
knc- second owner of jupiter, first owner of superbroke'back jupiter(not sure how screwed i am yet, might be able to fix these)
Spond- never ordered, prob in the future will

Bottom line for me, I will never pre order again.


*LOL, All my bfl's work great still.

You could be f-ed even without preorder.
Two new goodies for you: MiTM attacks and general pool attacks.
Mining sucks big time as far as making money is concern, and so is buying bitcoin.
In fact, from what I have seen in the last 5-6 mo, bitcoin as a whole sucks.
The Avenger
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May 08, 2014, 07:17:52 PM
 #33480

And wondering where all the 400 units went to, too few complaints for this number.
Rest is happy or doesn't care ?!
KNC always lie with their numbers (who remembers the "1000 units left to ship" lies we were fed early last October, when they still had about 4-7000 units left to ship??), so it could easily be a lot less. Also, a lot of people don't use btc forums.

We've had 1 guys report on here his boards are fully working. The vast majority have reported broken garbage. Scale it up.

"I am not The Avenger"
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