Natalie (kncminer)
Jun 09 14:22
Hi,
Unfortunately we can not give you a specific date of when your refund will be processed, however we will process your refund as soon as physically possible.
Best regards
Med vänlig hälsning
Natalie Forslund
Kncminer
www.kncminer.com Office: +46 8559 253
20
christopher urban
Jun 07 00:40
Just checking on the status of my refund. What number in the que am I and when should I be expecting this. 13k is a substantial amount to me and I could really use it last week :}.
Natalie (kncminer)
Jun 03 09:03
Hi,
We apologize for making you wait for the refund to be processed.
We are working as quickly as possible to process the refunds, however our finance department is extremely busy at this moment and we are experiencing some delays.
We can assure you that we will process your refund as soon as physically possible.
Best regards
Med vänlig hälsning
Natalie Forslund
Kncminer
www.kncminer.com Office: +46 8559 253
20
christopher urban
Jun 02 16:54
Hello Natalie, just checking on the status of my refund. This is a substantial amount for me and anything I can do to help speed up the process, let me know.
Natalie (kncminer)
May 28 10:11
Hi Christoffer,
Usually it takes 10 business days to process refund but it will take longer this time, as finance department is extremely busy and loaded with work.
Refunds are being processed as quickly as possible.
Unfortunately, there is nothing we can do to rush up the process.
Apologies for inconveniences caused.
Best regards
Med vänlig hälsning
Natalie Forslund
Kncminer
www.kncminer.com Office: +46 8559 253
20
christopher urban
May 28 02:05
Hello Natalie, any update on this? Is there anything I can do to expedite the process?
Natalie (kncminer)
May 23 09:45
Hi,
We apologize for making you wait for the refund to be processed.
The refunds are being processed as quickly as possible and we hope to have them all processed within a few days.
Apologies for the inconvenience caused.
Best regards
Med vänlig hälsning
Natalie Forslund
Kncminer
www.kncminer.com Office: +46 8559 253
20
christopher urban
May 23 06:44
Hello Natalie, can you be more specific as to what "shortly" is? It is critical that I receive this by the 28th, is that possible?
Natalie (kncminer)
May 19 08:35
Hi,
Thank you for the update. Your refund will be processed shortly.
Best regards
Med vänlig hälsning
Natalie Forslund
Kncminer
www.kncminer.com Office: +46 8559 253
20
christopher urban
May 18 02:29
Hello I would like to refund my Neptune order via BTC as real life circumstances dictate it
Q********91 is my order number
Common information E-mail: cur*********.com Registration date: 2013.07.24 02:19:25First Name: Last Name Phone: Customer group: NeptuneMy BTC address is as follows :
1J*************UcebW
Please let me know if there is anything else I can do to expedite the process
Standard, getting the run around. Copy/paste refund requests more.
And at least spell my name right, christ.
