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Elenelen
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June 19, 2014, 02:28:54 PM |
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I just received confirmation from KNC that that cloud hashing offer replaces the second miner offer. You cannot have both.
Can you please post their reply.... I cannot believe it... |
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jelin1984
Legendary
 Offline
Activity: 2408
Merit: 1004
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June 19, 2014, 02:38:07 PM |
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Me too I do not believed it
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btsync
Newbie
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Activity: 1
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June 19, 2014, 02:43:42 PM |
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Dear all, When I ordered my Neptune miner with KNC last December, their web site clearly said refunds would be possible up to shipment. See http://web.archive.org/web/20131203110105/https://www.kncminer.com/categories/miners for the statement. KNC has flatly refused my refund request. They are not honest, their word means nothing and obviously they are in a ride to screw as many people as possible. I would like to file a lawsuit in Sweden against that company. Can anyone recommend a law firm in Stockholm that could handle this case? Thanks. |
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smracer
Donator
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Activity: 1055
Merit: 1020
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June 19, 2014, 02:46:05 PM |
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Hi,
Yes, the terms and conditions indicate that if the hosted hashing option is accepted
then the two for one offer is no longer valid.
Thanks in advance,
Keith.
I just got this reply. Unbelievable.
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samsonn25
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June 19, 2014, 02:51:10 PM |
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so basically they are holding the Neptunes hostage, and if you cant wait for physical delivery and want the cloud hashing sooner you dont get the 2nd actual machine. Thats FUP
Smoke and mirrors, with a carrot on a stick
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Pt0x
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June 19, 2014, 02:58:47 PM |
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I HAVE A FIRST DAY ORDER AND GOT FUCKED UP FOR ACCEPTING THE HASH WHILE YOU WAIT.
I ACTUALLY CALLED THEM TO CONFIRM THAT MY SECOND NEPTUNE HAS BEEN REMOVED FROM THE OFFER.
FUCK!!!
THE SAY IT CANT BE REVERSED!!!!
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BTC: 17sz6AoYVpwXjaStmnVCsGTufUhvrAMhTw
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smracer
Donator
Legendary
Offline
Activity: 1055
Merit: 1020
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June 19, 2014, 03:02:43 PM |
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I HAVE A FIRST DAY ORDER AND GOT FUCKED UP FOR ACCEPTING THE HASH WHILE YOU WAIT.
I ACTUALLY CALLED THEM TO CONFIRM THAT MY SECOND NEPTUNE HAS BEEN REMOVED FROM THE OFFER.
FUCK!!!
THE SAY IT CANT BE REVERSED!!!!
That is terrible business practice. I almost hit the accept button and read the terms and conditions first. Nowhere else does it state that you lose the 2 for 1 offer. It doesn't even say it clearly in the T&C. This is crazy. |
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mvalley
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June 19, 2014, 03:06:12 PM |
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I HAVE A FIRST DAY ORDER AND GOT FUCKED UP FOR ACCEPTING THE HASH WHILE YOU WAIT.
I ACTUALLY CALLED THEM TO CONFIRM THAT MY SECOND NEPTUNE HAS BEEN REMOVED FROM THE OFFER.
FUCK!!!
THE SAY IT CANT BE REVERSED!!!!
Very not cool. I bet 90% of people will sign up for this without reading the T&C's. Basically you are beta testing their cloud, now. |
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RoadStress
Legendary
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Activity: 1904
Merit: 1007
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June 19, 2014, 03:29:55 PM |
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Hi,
Yes, the terms and conditions indicate that if the hosted hashing option is accepted
then the two for one offer is no longer valid.
Thanks in advance,
Keith.
I just got this reply. Unbelievable.
Bwahaha. So owned. So KnC secured them from pre-order money the mask for 20nm which will give them better density and better efficiency and better prices than the 28nm chips for they datorhalls. Now I get KnC's plan. Easy and 0 risk. So glad I refunded. Up yours Sam! |
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bitmonster1070
Member
Offline
Activity: 86
Merit: 15
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June 19, 2014, 03:31:14 PM |
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Wow, KNC will really save a bunch of money not having to double all the orders of all the people that sign up for this. It could save KNC millions of dollars. Every unit people forfeit for hashrate is a unit KNC gets to sell to someone else later on. What a brilliant idea for KNC. Or even better yet, they could put it in their own cloud hashing setup and mine for themselves . This would be a great idea if KNC took forever to ship, but since they ship normally A WEEK OR TWO AFTER RECEIVING THEIR CHIPS, I don't think taking their offer is a good idea. I guess it is good to always read every word in "terms and conditions"
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wpgdeez
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June 19, 2014, 03:34:38 PM |
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How are these guys not in jail yet?
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Meizirkki
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June 19, 2014, 03:43:19 PM |
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Hahaha. I bet those who didn't join knccloud get an invoice for shipping costs of the second "free" miner.
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Elenelen
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June 19, 2014, 03:46:41 PM |
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How are these guys not in jail yet?
Now I understand why there's a silkroad market for hitman..... BTC-companies like KnC and BFL make one's blood boil. |
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dropt
Legendary
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Activity: 1512
Merit: 1000
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June 19, 2014, 03:50:54 PM |
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And to think almost every one of you had the opportunity to request a refund when you could have made out like a bandit.
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Kneedle
Newbie
Offline
Activity: 28
Merit: 0
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June 19, 2014, 04:16:06 PM |
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They are adding the option to opt out if you've already opted in. You can also email support if you want to be removed from the cloud-hashing service. I called them after sending them an email about wanting to reverse my decision to accept the cloudhashing service: Hi,
It is included in our terms and conditions for the hash while you wait option that if you choose this option no further compensation will be provided. Unfortunately now that you have accepted the hash while you wait option we cannot revert it and you will begin hashing as stated in the email.
Best regards |
Med vänlig hälsning
Keith Gurnett
After getting that email and while on the phone with them about it. They tell me no problem, and that they are going to revert me back to just waiting on my neptunes. I get this email while on the call - 25 minutes after the previous email: Hi,
Apologies for the confusion, we have discussed this issue with our management and they have decided that if you would like to wait for your Neptune miner and not accept the hash while you wait you can have the option changed back to how it was before you accepted the hash while you wait.
Best regards |
Med vänlig hälsning
Keith Gurnett
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nezarkadhem
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June 19, 2014, 04:17:16 PM |
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I HAVE A FIRST DAY ORDER AND GOT FUCKED UP FOR ACCEPTING THE HASH WHILE YOU WAIT.
I ACTUALLY CALLED THEM TO CONFIRM THAT MY SECOND NEPTUNE HAS BEEN REMOVED FROM THE OFFER.
FUCK!!!
THE SAY IT CANT BE REVERSED!!!!
There is no way this is true. Call again. I refuse to believe it. |
Awaiting the Neptune & Viper
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Elenelen
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June 19, 2014, 04:23:55 PM |
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They are adding the option to opt out if you've already opted in. You can also email support if you want to be removed from the cloud-hashing service. I called them after sending them an email about wanting to reverse my decision to accept the cloudhashing service: Hi,
It is included in our terms and conditions for the hash while you wait option that if you choose this option no further compensation will be provided. Unfortunately now that you have accepted the hash while you wait option we cannot revert it and you will begin hashing as stated in the email.
Best regards |
Med vänlig hälsning
Keith Gurnett
After getting that email and while on the phone with them about it. They tell me no problem, and that they are going to revert me back to just waiting on my neptunes. I get this email while on the call - 25 minutes after the previous email: Hi,
Apologies for the confusion, we have discussed this issue with our management and they have decided that if you would like to wait for your Neptune miner and not accept the hash while you wait you can have the option changed back to how it was before you accepted the hash while you wait.
Best regards |
Med vänlig hälsning
Keith Gurnett
Yes I received by email, that I could reverse as well...... And just a few minutes later I RECEIVED FROM UPS MY TRACKING NUMBER !!! Wow...so much blood pressure this afternoon..... I don't know if I now must feel happy with my tracking number or not.... I'm afraid the delivered product will disappoint... |
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smracer
Donator
Legendary
Offline
Activity: 1055
Merit: 1020
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June 19, 2014, 04:32:25 PM |
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You got a tracking number? What number was your order?
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Elenelen
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June 19, 2014, 04:34:03 PM |
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You got a tracking number? What number was your order?
Yes: 111xx |
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semaster
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June 19, 2014, 04:38:48 PM |
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I have not found any words in planB terms that says we will lose "two for one program"
And looking for news where all that was stated before we can see that "early adopter" must get "hash while wait" AND "two for one"
If they will do "hash while wait" OR "two for one" - seems that knc is goin to scam their early users
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