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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3007556 times)
bittawm
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May 28, 2014, 08:10:23 AM
 #34221

congradulations to all you who are up


I am certainly not

screwed over with a fucked super jup

and no compensation or any responsibility taken

-.-

some times are good but not my times right now

Were you not able to get any going?  Need some help?

got 2th up but the rest of my boards are stuffed Sad

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edgar
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May 28, 2014, 10:15:24 AM
 #34222




May 27 15:19

Hi,

We apologies for the delay.
Now that BTC price has significantly increased, we can process your refund for 18.2BTC vs. 24.14BTC
Your refund has now been processed.

Best regards
Med vänlig hälsning

Natalie Forslund



18.2 BTC  refunded    Cool Cool






Fixed

Exactly!

While some lucky pups (cyper) got 22.x each, im still glad its over and i do wish them luck.

better late than never they say - so now its only ravi iyengar thats left looking like a 2013 inaba wannabe.
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May 28, 2014, 12:35:23 PM
 #34223

KNC sent me a hosted Juniper that I had with them. However 2 out of the 4 dies are dead. They have verified this after running the diagnostics. They now want me to pay for the return of the defective boards and then wait until they investigate the issue.

The miner did not work at all out of the box, was defective to begin with. Should I be required to pay for return shipping ? Is that how it works with manufacturers ?
helmax
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May 28, 2014, 12:53:01 PM
 #34224

i am ring for kncminer now they give me music on hold lol
evolution

but same fucking answer delay and delay

looking job
opentoe
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Personal text my ass....


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May 28, 2014, 01:02:01 PM
 #34225

I forgot to mention, but I got my BTC refund for 3 Neptunes on the 20th May, just hours before the price started to rise. KNC couldn't have chosen a better time.
Original purchase price for 3 was around 30400USD and I got 66.5BTC back at 457USD exchange rate.
With the current exchange rate that is almost $8000 ahead.

I am so glad I requested a refund Smiley

I guess the only way you can "profit" off of a refund in BTC is if you paid less for the bitcoin at the time of purchase, right? Or had it sitting in a wallet mined it for free, then anything over the price they charged would be %100 profit. Shit, not a bad deal. A blessing in disguise. Now, everyone with that profit go BUY some bitcoin!

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May 28, 2014, 01:45:21 PM
 #34226

I forgot to mention, but I got my BTC refund for 3 Neptunes on the 20th May, just hours before the price started to rise. KNC couldn't have chosen a better time.
Original purchase price for 3 was around 30400USD and I got 66.5BTC back at 457USD exchange rate.
With the current exchange rate that is almost $8000 ahead.

I am so glad I requested a refund Smiley

I guess the only way you can "profit" off of a refund in BTC is if you paid less for the bitcoin at the time of purchase, right? Or had it sitting in a wallet mined it for free, then anything over the price they charged would be %100 profit. Shit, not a bad deal. A blessing in disguise. Now, everyone with that profit go BUY some bitcoin!

Well, 2 of the Neptunes were paid in cash with USD transfer and the 3rd one was paid in BTC (10.3BTC) mined with Jupiters when the price was near 1000USD.
So from my point of view I invested ~$20300 + 10.33BTC AND got back 66.5BTC.
I consider that a good investment overall.

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May 28, 2014, 02:38:39 PM
 #34227

Wow, that is "impressive."  I'm down to running 2 boards and 14 sitting around mostly because of the heat.  I have 9 Gridseed blades that use about 1260 watts, and the heat seems to come from the PSUs more than the actual ASIC boards.  Then I discovered the biggest heat emitter is the new monitor I got.  I've resigned myself to the BTC I've mined so far, my last attempt to rent space to put the boxes seems to have fallen through and I've watched the auctions on eBay and most KnC auctions (except the upgrade boards) go with 0 bids, even the lower priced ones.  Maybe my 3 year old A/C should be replaced and it would cool better.



 A couple of tips - if there is more heat coming from your PSU than what is connected, then it is very, very inefficient - less than 50% and you need to get rid of those.  Also, A/C's have an efficiency of ~30% which means it would take a 4000 watt unit to remove the heat from your 1260 watts worth of gridseed blades Invert that  Embarrassed  If you can put everything in one room, isolate it from the house and use an exhaust fan, it would be much more economical than using A/C and shutting down your units.

  http://www.rotron.com/techcorner/cooling-flow.aspx <-- airflow calcualtions


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May 28, 2014, 02:42:18 PM
 #34228

Also, A/C's have an efficiency of ~30% which means it would take a 4000 watt unit to remove the heat from your 1260 watts worth of gridseed blades.

Um AC have an "efficiency" of 300% to 500%+.  They are heat pumps.  1W of electricity is sufficient to move 3 to 5W of heat.
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May 28, 2014, 02:43:03 PM
 #34229

I forgot to mention, but I got my BTC refund for 3 Neptunes on the 20th May, just hours before the price started to rise. KNC couldn't have chosen a better time.
Original purchase price for 3 was around 30400USD and I got 66.5BTC back at 457USD exchange rate.
With the current exchange rate that is almost $8000 ahead.

I am so glad I requested a refund Smiley

I guess the only way you can "profit" off of a refund in BTC is if you paid less for the bitcoin at the time of purchase, right? Or had it sitting in a wallet mined it for free, then anything over the price they charged would be %100 profit. Shit, not a bad deal. A blessing in disguise. Now, everyone with that profit go BUY some bitcoin!

Well, 2 of the Neptunes were paid in cash with USD transfer and the 3rd one was paid in BTC (10.3BTC) mined with Jupiters when the price was near 1000USD.
So from my point of view I invested ~$20300 + 10.33BTC AND got back 66.5BTC.
I consider that a good investment overall.

 Sounds like the refunds are going to bankrupt KNC!

Don't let sidehack fade away...【ツ】Buy him a burger!   1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
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May 28, 2014, 02:47:02 PM
 #34230

KNC sent me a hosted Juniper that I had with them. However 2 out of the 4 dies are dead. They have verified this after running the diagnostics. They now want me to pay for the return of the defective boards and then wait until they investigate the issue.

The miner did not work at all out of the box, was defective to begin with. Should I be required to pay for return shipping ? Is that how it works with manufacturers ?

Yep, that's the way they play it. While most companies honor their products and would pay for shipping both ways, KNC won't do that for you. My father lives in NJ and it cost him $114 to send one board. These rigs aren't even close to what we would call a normal warranty...at least KNC could do is pay for shipping for the customer, especially if their hardware dies in such a short time out of the gate. It is very obvious KNC doesn't want to deal with customer's going forward. Making customer's pay for shipping costs when the product is only 6-8 months old. I hope everyone just remembers this when KNC tries to sell something else. People will be saying to themselves, "ouch, that $114 dollar sting I got stuck with to ship their defective hardware back when it was only 7 months old, no I'll pass and move on to the next company".


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May 28, 2014, 02:48:12 PM
 #34231

Also, A/C's have an efficiency of ~30% which means it would take a 4000 watt unit to remove the heat from your 1260 watts worth of gridseed blades.

Um AC have an "efficiency" of 300% to 500%+.  They are heat pumps.  1W of electricity is sufficient to move 3 to 5W of heat.

 I feel like such an idiot!   Embarrassed Would you believe I am working night shifts right now?
 

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gotta let a coin be a coin


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May 28, 2014, 03:23:00 PM
 #34232

I forgot to mention, but I got my BTC refund for 3 Neptunes on the 20th May, just hours before the price started to rise. KNC couldn't have chosen a better time.
Original purchase price for 3 was around 30400USD and I got 66.5BTC back at 457USD exchange rate.
With the current exchange rate that is almost $8000 ahead.

I am so glad I requested a refund Smiley

I guess the only way you can "profit" off of a refund in BTC is if you paid less for the bitcoin at the time of purchase, right? Or had it sitting in a wallet mined it for free, then anything over the price they charged would be %100 profit. Shit, not a bad deal. A blessing in disguise. Now, everyone with that profit go BUY some bitcoin!

Well, 2 of the Neptunes were paid in cash with USD transfer and the 3rd one was paid in BTC (10.3BTC) mined with Jupiters when the price was near 1000USD.
So from my point of view I invested ~$20300 + 10.33BTC AND got back 66.5BTC.
I consider that a good investment overall.

 Sounds like the refunds are going to bankrupt KNC!


their mining farm generates about $500,000 usd a day. They won't be going bankrupt anytime soon. They're just greedy bastards which is why they delay the refunds.
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May 28, 2014, 03:53:54 PM
 #34233

greedy bastards.

tips    1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
SgtMoth
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buy silver!


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May 28, 2014, 04:59:51 PM
 #34234

congradulations to all you who are up


I am certainly not

screwed over with a fucked super jup

and no compensation or any responsibility taken

-.-

some times are good but not my times right now

Were you not able to get any going?  Need some help?

got 2th up but the rest of my boards are stuffed Sad

have you tried the custom firmware?
Phoenix1969
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LIR DEV


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May 28, 2014, 06:15:43 PM
 #34235

Also, A/C's have an efficiency of ~30% which means it would take a 4000 watt unit to remove the heat from your 1260 watts worth of gridseed blades.

Um AC have an "efficiency" of 300% to 500%+.  They are heat pumps.  1W of electricity is sufficient to move 3 to 5W of heat.

 I feel like such an idiot!   Embarrassed Would you believe I am working night shifts right now?
 
I apologize, but a fan is about a thousand times more efficient in MOVING heat than any "Air-con".


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The Avenger
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May 28, 2014, 08:09:31 PM
 #34236

KNC sent me a hosted Juniper that I had with them. However 2 out of the 4 dies are dead. They have verified this after running the diagnostics. They now want me to pay for the return of the defective boards and then wait until they investigate the issue.

The miner did not work at all out of the box, was defective to begin with. Should I be required to pay for return shipping ? Is that how it works with manufacturers ?
Refer KNC to their own terms and conditions.
https://www.kncminer.com/pages/tandc

Quote
5. Returns

5.1  Returns are only accepted upon the prior approval of KnCMiner. In the event of a return, KnCMiner is entitled to make deductions due to any deficiencies. KnCMiner is entitled to request and require the Purchaser to grant KnCMiner opportunity to conduct inspection of the Products prior to accepting a return. Any return cost will be charged to the Purchaser, unless the return has been subject to the prior approval of KnCMiner.

If you have run their diagnostic tool and they acknowledge from the results the boards are damaged, their own T&C's dictate THEY are responsible to pay the return costs, not the customer.

Remind them of this and ask them to send you a pre-paid UPS label for the return shipping.

They can NOT ship you a faulty miner and expect YOU to pay to fix it.

It's pretty obvious if your miner was working 100% when hosted and has two broken boards out of the box that they put two used/faulty boards into it. Sounds disgusting, but it's how they roll these days. Even Spurt Kurt on the KNC forum admitted they shipped used goods to the frankenjup customers.

TL/DR Don't take any shit from them. Tell them their T&c's say they will cover the return costs (on the basis they accept the results of their diagnostic tool - what else is it for?). Ask for them to issue you a UPS label.

"I am not The Avenger"
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bkminer
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May 28, 2014, 08:56:04 PM
 #34237

their mining farm generates about $500,000 usd a day. They won't be going bankrupt anytime soon. They're just greedy bastards which is why they delay the refunds.

Sam Cole told Forbes they are making 8,000,000 SEK a day that's $1,203,552.00 USD currently.
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May 28, 2014, 09:07:40 PM
 #34238

It was.

All is Mine!

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May 28, 2014, 09:30:53 PM
 #34239

their mining farm generates about $500,000 usd a day. They won't be going bankrupt anytime soon. They're just greedy bastards which is why they delay the refunds.

Sam Cole told Forbes they are making 8,000,000 SEK a day that's $1,203,552.00 USD currently.

I looked for the article but couldn't find it. Wasn't that in January or February? BTC price was a lot higher and difficulty was much lower. It's unlikely that they are still making that kind of money now.

Remember, they had to clear out 400 piles of junk to relieve themselves of the future obligation to ship out 400 Neptunes. It seems to me like a desperate attempt to balance their books. While at the same time, significantly reducing the hashing power or their datacenter.
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May 28, 2014, 09:36:46 PM
 #34240

their mining farm generates about $500,000 usd a day. They won't be going bankrupt anytime soon. They're just greedy bastards which is why they delay the refunds.

Sam Cole told Forbes they are making 8,000,000 SEK a day that's $1,203,552.00 USD currently.

I looked for the article but couldn't find it. Wasn't that in January or February? BTC price was a lot higher and difficulty was much lower. It's unlikely that they are still making that kind of money now.

Remember, they had to clear out 400 piles of junk to relieve themselves of the future obligation to ship out 400 Neptunes. It seems to me like a desperate attempt to balance their books. While at the same time, significantly reducing the hashing power or their datacenter.



Unless they are fully loaded , already, with Neptunes?

All is Mine!

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